Ola Cabs / ANI Technologies Complaints & Reviews

CRN [protected]
Booked ola cab from rk Puram to Siri fort road. Driver ended the trip midway in munirka which is few meters away from the pick up point and car couldn’t move ahead. I had to take another travel mode to reach my destination. But I was charged the whole amount. Mode of payment : ola money postpaid
Tried calling customer care nobody answered the call.

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Hi Ola,
Since I’ve already paid my dues, I’ve constantly receiving the call from your executive and that too from personal number one of your executive names Sonali called my regarding payment and said when are you doing payment I’ve already done the payment then why am I receiving the calls her contact number is +[protected]. Please look into this and also an executive named Nidhi Kulkarni is also messaging me at the same time her contact no is +[protected] please look into this asap, this has been a headache for me
Thanks!
Won’t be using ola anymore, Uber is way better then this god

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Address: N4 cidco, Aurangabad

Hello,

I Am mayur jain, from aurangabad, my registred mobile number is [protected].

At last time is booked Auto for local services and 3 times the auto driver canceled the ride from there side. Thus also the ola applied charges on my application, that is added with next ride.

Due to this fraud and bad services i want to complaint againts them

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Address: Anand Rao circle

I took ola ride today. then there was no option to pay online so i asked the ola driver whether he had Google pay and paid him through Google pay but unfortunately my Google pay payment got stuck so the driver was not ready to wait for confirmation he asked me to do payment from Paytm again so i paid him through Paytm and finally he received both the payments. I paid twice payment for the same ride. Please help to to solve this and get my one payment back.

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Address: Raipur

My cab was attached with ola 2 years back i am not in ola cab Buisness anymore but i am getting automated calls everyday from last two years please stop the calls for my number [protected]

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D

Danishrpr

from Raipur, Chhattisgarh

Aug 9, 2022

Just now i received another call it is not resolved

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My ola money postpaid has been blocked even after clearing the dues.
It's been one month since I was not able to use my ola money postpaid.

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I had booked a ride on 22 Jun, with ride CRN :[protected] total amount of ride was was 288 i paid it via phone pay then it started showing pay via cash so i had to pay via cash also, amount has been debited i never got the refund, please look into matter and refund the amount of 288, i have attached files where i made payment to ola and driver below

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I have taken trips by Ola on one on 30 May 2022 & two rides on 1 June 2022 amounting Rs.159, /- Rs.201/- & Rs.204/- respectively.
Vide CRN [protected] [protected] and [protected], paid through (OlaMoney Plus) and cash as well
During these trips I have wrongly pressed the Ola Money Postpaid option and at the end of the trip, have paid the money in cash too. This happened as I was not aware that this option had got pressed.
.
This was noticed by me only after 30 days when I saw Ola's message of Ola to pay money back. I raised a request to reverse this through Ola App but they informed us that they can't reverse this as it is more than 30 days old and hence to write mail in this regard. Till date no one from ola is responding and sending only reminders.

Kindly look into it and do the needful for reversing this claim.
Thanks

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Dear concern, I have tried booking ola on 25th July from Delhi but it been cancelled, even though the amount of Rs.550 & Rs.11 charged from my paytm account which was first shown hold but deducted from my account my ride no is CRN [protected],
I followed so many times but there is no response.
Please refund my Rs.550 & Rs.11 and I have attached the statement of the account for your records.

Aug 29, 2022

Updated by kittu.sharma My complaint is still unresolved

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Address: IITMADRAS

Dear sir,
I have book a ride from IITM to madhavaram, and I paid Rs.381/-, by PayTM, but it was failed. Then I paid by phone pay same amount Rs 381/-, then after resolving the problem of PayTm, the 381 rupees automatically deduct from the account. So two time money paid to ola.
Please resolve this issue and refund my money 381 rupees.

Thank you

Aug 09, 2022

Updated by jamsheed I request the authority to take action over this issue and return my 381 rupees back. Please
Thank you

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Address: Bangalore

Yesterday I have taken ride from kalyannagar to yeshvantpur railway station at 7.30 pm. After reaching station I tried to pay via phonepe but it was still pending so driver asked me to payin cash I paid and he left, later money got deducted from phone pe as well. You can see payment mode in ola app as cash .please resolve this
Driver name: Yalaguradappa kamaladinni
Prime SUV
CRN [protected]
Vehicle no : KA 53D1643
MODEL: Xylo

Aug 02, 2022

Updated by Sandeep7675 Transaction I'd: T2208012003320200639706

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CRN no: [protected]. the Payment have been done to Drives Phone-Pe number on 29th june 2022. but the application is notifying as the payment is pending for a month.

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Ola has charged me cancelation fee of 150 each for 2 cancelations which were done by the driver.
The driver charged me 300 rs extra for no reason.
The billed amount is 500 rs more than the estimated fare.
I am in a loss of total 1100 rs for a billed fare of 2653 rs.
The support feature in the ola app isnt of any use. It always says that there is a technical issue

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Date-01aug2022
CRN[protected]
Driver name- Vasantha Kumar NA
Ola Prime Sedan - Silver Verito
KA13C0082
Driver was very abusive and arrogant. It was a terrible experience and scary too. I felt like these kind of drivers may go up to any extent. Ola should do the basic background verification of the drivers, it is really not safe for any travellers.

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Date-01AUG2022
Company- OLA cabs
Driver name- Vasantha Kumar NA
CRN number- CRN[protected]
Vehicle- Silver Verito
The driver was very rude and pathetic and was yelling at me throughout the ride just because I told him to go in correct route. He used abusive words and asked me to get down in mid way, as I was getting late I requested him to drop me at the location, as I was alone I felt its not safe to argue with this person. One thing I understood it is very unsafe for female passengers to travel with such mentality drivers they are capable of going to any extent. I am travelling in OLA cabs regularly from past 5yrs and never came across such impolite and worst driver ever.

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Yesterday, I have taken a trip from Ola Cabs but till now i have not recieved the invoice for my trip after successful payment. While trying to mail the invoice, it is showing "Not available" screenshot attached.
Kindly look into this matter.

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Website: www.olacabs.com

I had taken a ride through the Ola app on April 30 at 2:49 pm. The CRN is [protected]. I had paid through UPI for the ride. However, the payment status on the app is 'Pending'. In spite of raising requests about the same, no action has been taken. Due to this, I'm not able to book any rides. Kindly resolve the payment status.

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From my account 2 time 180 amount deducted. One by Paytm wallet through Ola app and by ola driver scanner, he lied to me didn't get money they charged me 2 times very disappointing with your service and ola driver service. Below am attaching my screenshot

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Address: Site -3, Prestige RMZ Startech, Kormanagala, Bangalore

Website: www.olacabs.com

Date of the Incident - 30th July 2022 9.20 PM
CRN [protected]

I booked a cab with OLA at 9.20 PM. The driver accepted my ride and the estimated time of arrival was 5 mins. I called the driver several times and every time I called the driver kept saying he'll be arriving at the pickup location in 2 mins. The driver made me wait till 9.35PM and cancelled the ride at the last minute. I had to board a bus at 10 PM and due to this last minute cancellation, I was unable to catch the bus. I had to take the next available bus for which I had to pay the extra ticket amount. I lost approximately 3000rs due to this. I want OLA to provide me the refund as soon as possible.

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CRN[protected]..Driver name LIjesh V.. it was around 9:52pm and 10:30pm between.. This driver left our family and 3 and 5 year kid in the middle of the road ..night..in heavy rain with thunderstorms.. He was telling as it's new car..he don't want to drive in rainy or water road. He made my family to stand in the middle road. My kids were shivering.. Hell with the driver and Hell will ola..

Ola Cabs / ANI Technologies Complaints & Reviews

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Ola Cabs / ANI Technologies reviews & complaints page 27

Charged without completing the trip

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Unwanted executive calls for non payment of postpaid dues

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Cabs/ local travelling services

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Payment twice for same ride

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Calls

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Ola money postpaid blocked

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I have been charged twice , after making payment via a phone pay , I had to pay again in cash

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Ola money charged and paid in cash as well

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Charged for ride without taking

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Two time money paid for a ride

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Money deducted twice

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Payment Pending issue - 02

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Incorrectly charged cancelation fee, driver charging more, billed fare more than the estimated fare

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Abusive driver CRN6521118127

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Rude and unethical behavior of the driver

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Invoice not received for my trip

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Payment charged twice

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2 time amount charged

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Last minute ride cancellation due to which I lost 3000 rupees

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We had a very pathetic experience with the ola driver . He left our family and 5 year and 3 year old kids in the middle

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