Ola Cabs / ANI Technologies Complaints & Reviews

The price at which the cab Is confirmed is not what is actually charged. When one books the cab and amount is shown which one confirms. I confirmed and booked a cab at 333. On reaching destination I was charged 642. Double the amount. In the past when one used to book a confirmation sms would come saying the amount that it’s booked at. Now nothing like that so no one has any proof and they charge an amount that is absurd. As per right to...

I booked an outstation ride on 23rd July. After the ride I paid the amount by cash to the driver but the amount was deduction from Ola Postpaid as well.

I raised a support request for the same, Ola Support engineer contacted me for the same, I explained the scenario and later they confirmed that they will provide the refund in 10 days over NEFT. Now it been more than 28 days and no response I am getting from any means (Call/Email/Ola...

I booked an auto ride through Ola,
The auto driver Aakil asked for OTP.

After that he demanded cash and refused us the ride as we offered OLA money.

We were asked to get down. When we got down, I saw that 70 rupees had been deducted.

Take strict action against the driver and refund my money else I will uninstall your app....

I book ola for parents and husband. Instead of having pay later option, driver asked money after trip and husband paid him. Now after that I raised to support the same. Ola kept on sending pay notification for 348 rs. Now they added late fees also 100rs and asking to pay. From 2 month I an asking customer support to see this matter even send emails. They Saud they will escalate and take care of this but still no resolution .
Sapana.[protected]@gmail.com...

Dear Sir
i have taken a ride to my home on March 05, 2022 from T3 Airport Delhi yo Model Town vide CRN No [protected].

I have Paid Rs 448 to driver in cash, but the account was showing amount payable. I was logged out of OLA services due to pendency of the invoice. I have made several online request through app but no resolution was given. Every time they say that offline driver payment is outside their scope.
(Sir,...

Dear Sir,

This is to inform you that cab was booked to HRBR LAYOUT from Bangalore international airport, CRN, [protected] dated 16/08/2022, cab driver name - rashi

While getting out of the cab forgot iPhone 6s, on calling the driver on his mobile completely refused that there is any mobile in the cab. I would like you to look into the matter while I have registered my complaint at Ola centre yesterday itself...

I have paid money of ride to ola cab driver on 11th of July.
But ola again asking for same ride money
I have mailed to ola regarding the same but no reply.
And customer care is saying they don't have previous history to solve complaint...

Hi There,
Today must be the worst day I've ever experienced with OLA.
Starting with first driver, who almost cursed me for making digital payment & said If I mentioned that earlier he would have cancelled the trip.
On my return, Second one asks what was the amount mentioned and said you have to give ₹150 extra so that I'll be of service and cancelled.
Third one insisted to make the payment as cash by making...

I already did the payment of 415 to the driver but after the ride ended the system showed the total of 443 and as i did not have the time to complete the payment at that moment as i had a train for which i was late due to the ride, the ola system is still asking me to pay the whole amount again and as i had not made the payment they took the payment from ola postpaid and are increasing the bill continuously and sending me warnings that if...

Hi sir
On 17th August their is challenge incentive program pickup from airport.that I have completed the ride and asked for incentive for customer center Mr Gopal Incharge said no you have not picked up from airport pick up zone.
1.if I don't pickup from pick zone why did they charge Parking amount 254
2.if outside pickup their is no parking charges.
3.sir ola is fooling us I have waited in the line for four hours...

Here are my Ola customer details: Gowri Kumar, [protected]@gmail.com, [protected]

I sent the following message to Ola:

I have an outstanding charge of 181₹ on my account arising from a ride that I took in October. The Crn is [protected]. This was already paid to the Ola driver in cash. It is quite surprising that this charge is coming up as unpaid on my account. Please resolve this issue for me. [End of Message]br...

Don't have any dues from my side but I received many calls and massages from your side.

Stop urgently this harassment.

Verify your side with your driver and services don't harass.

I don't want OLA service suspend my all service....

Hi,
I've taken ola ride on 6th July 2022 and paid 220 rupees (ride costed me 219 rupees) to the driver through phone pe. I'm trying to book ola ride again on Aug 8 and could see there is a due on my account for the same ride. I contacted ola customer care and I was told that I called 30 days after the ride and I should clear the due. This is looting customer. I already paid for the ride why should I pay again. Attaching the ride details...

My Ola driver id [protected] offroad for no clear reason. I am working around 3yrs in Ola bike driver. I am a family person from 1 month my id is blocked. There is issue to run my home Assensials. Kindly open my id sir.

Thanks
C balaji...

I already paid to a cab driver through PAYTM on 4th July, now ola app is showing to pay again, horrible service from ola, this ### activity is done by ola driver. Ola don't monitor cab drivers, that's why we get worst service.
Proofs are attached.
cab driver number : [protected]...

Yesterday i have booked car by ola and paid rs.652 through phonepe but due to network issue so showing connecting and driver was hurry so i have paid cash 652/- but after 15 mins then 652/- again done through phonepe. And i have booked compaint in ola but till date niether payment refund or not contact to ola. So please help and refund my money from ola.

Regards

lalit gupta...

Hi Team/OLA

I worked as a OLA Driver partner from 2019 - Vijayawada vehicle number AP16TS#### and I have paid 22K towards the cab initial payment and
upon the cancellation I have been informed by ola that I will be receiving back 18000 after deducting 4k towards processing fee.

After that in 2021 all vehicles were sold with any information by OLA management. I tried to VISIT the office and no response...

I took Ola from home to airport on 2 Aug and return trip on 4 Aug 2022. The distance travelled on return was nearly 4 km higher for the same route taken. A 0.5 km extra is acceptable. I was charged Rs. 511 for return against Rs. 326 for onward to airport. The driver took a longer route and this was the reason. Trying to contact ola customer service, the rep. cut my calll off in the middle of conversation. Please resolve this. Thanks/...

We booked an ride with ola cabs and a driver has accepted it after entering into cab he was very rude and we asked him to switch on AC and he said you have booked non ac cab so there won't be AC and he said there are no Ac cabs in Ola and he said It is SUV so we cant allow more than 5 people we took an hourly package for an hour and he was very very rude and he was taking a long route to destination as it was a hourly package and when we...

I took ride on 23rd may but final bill 167 was higher then what shown was at the time of booking 78 the cab.

I raised the issue and OLA customer care confirmed on e-mail on 7th july that please make payment of 167 and we will refund 89.

I paid amount of 167 on 10th july and still waiting for refund.

Raised to ola via case no.[protected]

My registered number with ola is [protected]...