Ola Cabs / ANI Technologies Complaints & Reviews

We booked an ride with ola cabs and a driver has accepted it after entering into cab he was very rude and we asked him to switch on AC and he said you have booked non ac cab so there won't be AC and he said there are no Ac cabs in Ola and he said It is SUV so we cant allow more than 5 people we took an hourly package for an hour and he was very very rude and he was taking a long route to destination as it was a hourly package and when we...

I took ride on 23rd may but final bill 167 was higher then what shown was at the time of booking 78 the cab.

I raised the issue and OLA customer care confirmed on e-mail on 7th july that please make payment of 167 and we will refund 89.

I paid amount of 167 on 10th july and still waiting for refund.

Raised to ola via case no.[protected]

My registered number with ola is [protected]...

The cab was stopped in middle of the ride by a Tata Sumo and was asked to side the cab. The persons in the sumo came down and asked the driver (they were calling the driver by the name Santosh Jaiswal) about some financial payment and that he hasn't completed his payments.
We had to wait 15mins for such nonsense.

This is utter harrassment for us. Our safety was at stake. This kind of drivers are too dangerous. Did not...

I had taken an ola rental ride CRN [protected] on 1st Aug 1:43 PM. The fare amount was Rs 1545. On completion of the ride, the amount was deducted from my Paytm account. But also the driver demanded cash. He said he accepted the ride only for cash payment as he didn't have any cash left for fuel. He asked for cash before leaving and said the Paytm amount will come back to me. But it has been 7 days since I didn't get my money back....

Hi

My Ola account is blocked by the company without any prior intimation or explanation.
I was using this account for business travel and all my paid invoices are there in the app which I required for reimbursement.
I have raised the issue with Ola support multiple times but no revert.
I request either get my account blocked or share my invoice copies for which I have already paid.PFB my register mobile...

Hi OLA Team,

I book ola yesterday dated 08/08/2022, driver does not reach the exact destination as a curtsy i walk to his destination upon discussion with him. he asked me OTP but did not entered i did not realised the same as he said there is network/app issue, i travelled with him and later once we reached destination he demanded cash saying in his app cash mode is showing, i told him that in my app it is digital then he...

I am writing this complaint because there seems to be an issue with trip my payments. I booked a ride on the Ola app on July 9th (Cash). It was then charged Rs.439 after the completion of my trip paid to the OLA driver using GPAY (screenshot attached). However, when I checked my OLA app, it showed that I had been charged Rs. 439 in OLA Postpaid again for the same ride (screenshot attached). This is a fairly important issue for me as I have...

I took ola auto ride on 25.06.2022 at 06.46 am I Paid for the ola auto by Gpay, but still showing pending payment. Pls chk details with the driver and resolve my pending payment issue...

One of the ### are ola, they are charging more than they show... Or else they should have show in advance how much they looting... ###S why you are phone not reachable... They are looting money from public and getting rich... I strongly recommend not to do such frauds works in future this is not the first time... Your drivers play gimmicks and you are charging money from the public... Worst service from Ola... Never get thier worst service......

CRN [protected]

I had taken the above ride from Santacruz West to Seawoods

The driver asked me to pay in cash/Gpay as he needed the money even though I had selected Ola postpaid. He told me he needed the money and something about a refund being initiated

Please find attached my payment to him through Gpay

Please issue the refund to me....

I am receiving multiple emails about my payment being due and I have already told 15-20 times about the issue with ola support and ola money

Just want to clarify one thing, I had raised this on Ola app multiple times but every time they close the ticket without providing the resolution.

CRN [protected] and CRN [protected] both were taken on the same day which is Apr 18th 2022.

CRN [protected] was...

Today at around 8 pm I took an Ola Cab from Girgaon Chowpatty which broke down after a few kms. The car wouldn’t start after multiple attempts. So I was forced to take a Black.
A few minutes later, while booking another cab from Ola, I saw some outstanding amount pertaining to my ride. Surprisingly, the ride was showing ‘completed’ and full fare is being charged for that. After this incidence I booked Yellow cab. Shifted my luggage...

CRN [protected]
Firstly driver denied to reach at the pick up point then started abusing without any reason. We can’t tolerate this from your listed driver also he didn’t cancelled the ride....

Ola post paid is really a fraud application which they have introduce to trap people n harass for money.I had a similar experience for last 3 rides of mine which was paid in cash but inspite of it calls n mails are coming repeatedly n even message of legal action.Good source of income they have started....

CRN [protected]
Booked ola cab from rk Puram to Siri fort road. Driver ended the trip midway in munirka which is few meters away from the pick up point and car couldn’t move ahead. I had to take another travel mode to reach my destination. But I was charged the whole amount. Mode of payment : ola money postpaid
Tried calling customer care nobody answered the call....

Hi Ola,
Since I’ve already paid my dues, I’ve constantly receiving the call from your executive and that too from personal number one of your executive names Sonali called my regarding payment and said when are you doing payment I’ve already done the payment then why am I receiving the calls her contact number is +[protected]. Please look into this and also an executive named Nidhi Kulkarni is also messaging me at the same...

Hello,

I Am mayur jain, from aurangabad, my registred mobile number is [protected].

At last time is booked Auto for local services and 3 times the auto driver canceled the ride from there side. Thus also the ola applied charges on my application, that is added with next ride.

Due to this fraud and bad services i want to complaint againts them...

I took ola ride today. then there was no option to pay online so i asked the ola driver whether he had Google pay and paid him through Google pay but unfortunately my Google pay payment got stuck so the driver was not ready to wait for confirmation he asked me to do payment from Paytm again so i paid him through Paytm and finally he received both the payments. I paid twice payment for the same ride. Please help to to solve this and get my...

My cab was attached with ola 2 years back i am not in ola cab Buisness anymore but i am getting automated calls everyday from last two years please stop the calls for my number [protected]...

My ola money postpaid has been blocked even after clearing the dues.
It's been one month since I was not able to use my ola money postpaid....