Ola Cabs / ANI Technologies Complaints & Reviews

Hello,

My ticker number is Ticket[protected]

I raised the complaint on 23rd march 2022. I booked an ola out station and was charged 1239 INR extra. As per the conversation OLA representatives agreed to refund 1123 but failed to show how they arrived at this number.

They billed me for extra KMS travelled.

I have been following up many times, But no reply....

As per the subject mentioned above I had took the delivery of the vehicle on 17/06/2022, at the time of delivery I thought it was 2017 model vehicle and same has been mentioned in RC card also, till today I have driven 2500kms, vehicle was facing a front noise, after taking it to the showroom for checkup, they told that there is front suspension noise and lower arm is weak, at that time I came to know that the vehicle is sold on 2015 and...

Trying to download invoices, but it’s not happening. How I can my invoices...

Hi,

I used an OLA cab on Friday, July 1st 2022 from Bangalore airport to my home in Rayasandra, Bangalore (CRN [protected]). I paid the final bill amount of Rs 1732 to the driver in cash. But now my OLA app shows an outstanding amount of the same as charges of that particular trip to be paid via OLA Money Postpaid. I raised complaint through OLA app but it showed request not accepted. I want the outstanding amount to be Rs...

I had booked an Ola auto from Viviana Mall to Anand Nagar, Thane on 8th July 2022. I had paid the fair Rs.132/- through G-Pay and also got money deducted from my Ola credits. Now, the amount is still showing as pending Rs.132/-....

Hi,
I had booked a OLA Cab Chhatrapati International Airport somewhere in Dec'21, and the fare was for around 656, Since we had my Senior Citizen Mother we requested the Cab Driver if we can take the same cab back home after dropping brother at the airport as we would have to walk with MOM to board another CAB, The Driver told to cancel the ride and we can pay him by cash and he assured that the amount wont be debited, we paid him...

I had paid my existing OLA POSTPAID bill of ₹1891 (at that time) on 23 May 2022 at 5:28 PM and the receipts have been shared with the support team via attachments. The payment was targeted to ANI Technologies Pvt Ltd.

The amount hasn't been credited to my Ola Postpaid account, along with that additional late fee of ₹200 has been charged. Adding on to it, the charges of two additional rides after that has been added, topping...

It was a totally shocking experience for me on 9th July 2022 when I completed my trip yesterday with OLA in Delhi.

I had booked an Ola from Sargodha apartment to Churchill's, sector 21, Metro station, Dwarka. Even though I alighted at the designated stopage still the driver didn't stop the trip. When I realised this, I called him and the call went unanswered. After approximately 20 mins of me alighting the cab and after my...

Please note I booked a car from Ola on rental basis for 3 hours & my trip get abundant midway & ola charged me the full money without being availed the services. When I raised a complain with their support system they are refusing to refund back the amount without any proper justification....

I booked a ola self drive on July 1st for 3 days from 4th 11:00 pm to 8th 3:00 am with booking id:[protected] by paying Rs 12004/- as a booking amount and 2000 as a security deposit total Rs 14004/- before 1 day on 3rd early morning 5:30 am they called me and they cancelled my booking and they told the reason as we are cancelling all drive bookings because internal problem and he disconnected and later I got a mail that booking cancelled...

Asking for online payment despite of paying cash after the ride (OLA)....

I left my luggage in the car trunk and the driver is not responding to the call.

Details
Driver Name Venkatesh S
CRN no [protected]
Car no KA05 AG1998
Car name Verito

My details- Vedant
[protected]...

I took a ride in March through OLA for which i paid the fare in Cash to the driver while he might has not marked my payment has paid.

Now It’s showing up pending in the app and asking to pay it ....

On 6th July 2022 06: 26 PM, I have booked a ride from Hinjawadi Rd, Pimpari-Chinchwad, pune to Bhau Saheb Kadam Nagar, Shree Nagar Colony. I have Paid the Cab driver 382 Rs. using Phone Pay but Cab Driver refused that he didn't received money so We contacted Ols Customer Care and they said you will get refund for amount 382 Rs. but you will need to pay the cab driver by cash So I have paid him by cash. I didn't got any refund from Ola. I...

I was on the Highway, booked Ola Cab, it came at another side(I couldn't go at another side because its a national highway no zebra crossing to pass from) So I asked cab driver to come this side, he went to turn his cab and he cancelled my ride I was waiting for 1 hr for this cab in very unsafe area....

Team

All the ola rides I have paid in cash to the drivers but ir still shows as ola post paid pending

From my side nothing is pending and I am not going to o pay anything.

Pllease clear the ola post paid balance

Thanks
Radhika
[protected]...

On 25th June 2022 i had booked Ola cab for journey to start from IC colony borivali west to reach The Leela Hotel, Andheri East. I got booking confirmation CRN [protected]. Ride was arrived at my locatoin for pickup however, within 2-3 minutes the driver himself cancelled the rider and INR 50 was charged as cancellation fees. I had raised the complaint and the amount got waived off by OLA. Later again i tried booking the cab and after booking...

I had paid the amount by cash and ola is still asking me to pay money...

I was planning to book a ride from "Aatma Store. Deenpur, Shyam Vihar, Phase-2, Najafgarh, Delhi" to "Safdarjung Hospital, Delhi on 28 June 2022.
For this Ride, the amount was Rs. 315.

But, due to some changes in my plan, I have updated my destination location as "Indira Gandhi Hospital, Dwarka Sector 9 Dwarka, Delhi"
Once the destination has been updated successfully in the Application with a revised amount of...

I booked a self-drive vehicle from the ola app.
Details:
Car: Hyundai I20
Location: Forum mall Koramangala
Date and time: 06/05/22 10:18am
Payment reference No:[protected]
Amount: INR 4462.00

As I completed the booking, the amount was deducted from my paytm bank. I have attached a screenshot of the SUCCESSFUL payment details. But the ola app did not display any details of the booking....