Ola Cabs / ANI Technologies Complaints & Reviews

This is my second worst experience with ola cab driver. First time i did not reacted but this time it was unbearable. The taxi driver started speaking bad words at ahmedabad airport. I told him to come pick up point. He said he will not come and started saying bad words. I was upset so i asked him were he is he said in the parking. I went to parking and again started saying bad words. The cab no is gj01- et 1465 maruti waganor. Very bad experience....

Hi team,
I have been charged rs. 271 for my travel by ola auto (Crn[protected].
The travel was only of 3.4km and fare estimate was of rs 20. However while paying, the fare was shown as 271 with 28.6km travel. The travel time for 28.6km is shown as 21mins which is not possible either.

Please check.
I have attached the screenshot of the bill charged and also of the actual time and distance taken to travel...

Dear sir.,
I am writing this to convey that ola driver by name:kumar, vehicle no. Ka41b9497 has harass me and charged rs.1006/- for the trip otp-5872. I have traveled the same place for rs.340 in the previous ride. But kumar has harrased and collect huge amount from me.

Please take the immediate auction against him and do the needful....

We have hired an ola cab from nagpur to jabalpur as my father in law was expired and i hv taken prime sedan from nagpur and the driver sahin via mobile no [protected] he taken advance in terms of disel crn no[protected]. And when we reached jabalpur he has taken 6255 instead of 4255. He has not returned the money yet and saying every now and then that he will credit that 2000 in ur account.
Plz help on urgent basis as we r the traveller...

My name anshul from agra i use to book ola cabs almost everytime in need till now i didnt have any regret about booking ola intsead i always delighted by the services. This was the horrible incident which happened with me on dt: 22-aug-2017 around 5:40 pm when i had to reach my home in extreme urgency i booked ola cab from agra cantt to taj ganj at first i had to approach the car with my luggage to other side of the road with my family. Even...

Ola... Please think before you hire drivers for your organization. Especially tamil nadu chennai. After a booking when i make a call, the driver demands the drop location where it will be shown to him only after we tell the otp. So when i said the drop location in call he just barely said that i won't come and asked to cancel the ride. What the * attitude is this??? U need to resolve this. Or else your organization will be ceased soon....

Ola team,

I booked a cab today at 4:15 am (23rd aug 2017) driver arrived 15mins earlier to pick me which is totally fine and then he asked for the otp once the trip was to airport he refused and my flight was at 6 with out any option i had to request him later he said that the ola money was not deducted and collected 600 and did not stop the trip even after dropping me to the airport, so my ola money bill was 1100 instead...

I had booked ola cab today for 9:20pm pickup from the station but driver cancelled the ride at their own will.

What is this???..

Some joke is going on regarding ola ride.

Ola is not faithful to customers who book them for later ride. It is the driver choice he want to pick u or not.

It is foolish.

Ola cab services are giving mental torcher to rider till last moment....

I was traveling by ola auto.
The location was from. Hiranandani estate today enclave to r mall thane. By 9.45pm on 21st august 2017.
I was shown 29rs while i was confirming the booking. So i had booked the auto, but after the travel git completed, i was charged 50rs.
Which was 21rs more than what was actually shown by the company.
The company has shown something different and charged something diffetent...

My ola account is blocked with out any reason.
On demanding the reason to customer care they said that
"we suspect that your ola account is being misused to commit fraud or abuse, or there has been a violation of ola's terms of service".

But i had been a victim fraud and abuse by there drivers and even complained in the app but never got any response. And my account is having ola money on asking money back...

Driver cancelled the ride and started abusing us and was not ready to listen to us. Is this the way you treat your customers??? And on top of it you charge me 50 rs fine for driver cancelling the ride. Why have you kept such employees in ola as drivers??? We had to wait in the scorch sun and what is the end result? Get abused from the driver??? Such drivers license should be barred, such a shame ola. I need revert on this immediately....

There is two transactions executed of rs10000 and 3000 from atm card [protected] of ac no-[protected]. I request that please hold the txn and reversed the amount to the above mentioned account. Details of these transaction has been sent to your mail id [protected]@olacab.in which is given by your helpline farud txnn cell [protected]. Copy of this above mail also sent to dgm state bank of india. Sp cyber crime and customer grievance cell rbi....

I took cab from madiwala bangalore to sanjay gandhi hospital. It is 4 km from madiwala when i booked the ola cab the amount shown was 51 rupees. But driver was too clever it took wrong way i told him why u r taking wrong way he said the correct path was having more traffic and he charged 97 rupees from me. I booked on 19th aug 2017 auto crn[protected].
Please refund my amount....

My account was blocked around 8aug.
I called and mailed on [protected]@ola.com customer care to find out the reason n i rcvd mail from some harish that technical team is checking when again i mailed i rcvd reply from saipawan that i had violated their rules. I asked about the incidents on which rules are violated and what rules are not adhered. Since five years there are only two cancellations one taxi and one auto from my account rather...

Yesterday night (20/08/2017) at 10:52 pm i have booked a ola share.
As soon as my cab arrive there were already 4 passenger siting in the cab. When i enquired the driver said that he can't accommodate me as he already have 4 booking. And when i cancelled the ride with the same reason, still i was charged for cancellations. This has happen twice. Ola doesn't concern then self with cancellation. They neither follow up with the complaint...

Do u think that we r uneducated or insufficient for ola. Sometime ur driver says i m sleeping some he said that ki m ur location. Some time he takes more money from us to say ki they don't have change r u serious we r not bekuffff yr... Don't make ur company so unhealthy. W e respect ur company bt y r ur driver doing dis. Some time ur driver change ur no. Plate to white to yellow nd yellow to white...

Complaint id: 58467655 is still awaited, reiterating below the issues faced:

1. Driver came at 10:30 am, the trip was to start at 10:00 am, because of the late start we got stuck in traffic
2. There was no wi-fi in the cab, although basis the booking, we were to get free wi-fi while on board
3. Driver asked us money inr 1000 at the start of the trip (Said he needed fuel and took a detour), and inr 100 while we...

I had bookd a cab today the auto driver started the ride jst about a min away from my society he refused to continue the ride stating that it is booked for a different location i showed him the correct booking on my phone but he continued to argue he then maid me get down n was asking to pay the money for the ride when i refused to do so because he dint complete the ride he started talking rudely any using abusing language on the road shouting...

My friend harsimrat tried to book a cab this morning.
Date of incident - 19/aug/2017
The location of booking was phase - 2 mohali and when the booking was done from mobile application the driver marked as arrived on location falsely, although he was in phase 8 mohali still he said he is at the booking location. I even have a screenshot as well for the mobile application, attaching with this complaint which shows the booking...

I sujit salunke today morning time nearby 10.45 i booked ola auto from billabong highschool to aditya estate near mindspace it shows me fare about 40.00/- rs only i had confirmed the booking and when i rechd the destination the fare charges is showing 71.00/- this is disgusting its totally unfair. It happens two to three times please look in to this and get resolve as soon as possible.

Thanks & regards
Sujit salunke...