Ola Cabs / ANI Technologies Complaints & Reviews

Today, some fellow called to me and asked my some personal banking information which i shared by mistaken, he has transfer rs. 20, 000 in two tranches (10000 each) from my account and transferred into ola money as i know from my sbi passbook.

Fund transfer details are as under :-

Sbipg[protected] ola money for one 10000

Kindly get my money recover, what information you further want, please let me know.

My phone number is [protected] / [protected] and email id is [protected]@gmail.com

Yesterday evening I went a ride from my house to periyar NAGAR grand sweets with uber cabs and the charges were 100 only. When I am coming back to my house with your OLA cabs I was charged 227 which was so high for the distance of 2 ks. Please give the refund the excess charge for which I will be much obliged

I had a customer today morning from mumbai. Pick up location was service road near domestic airport. But the rider called and asked me to pick up at domestic airport pick up point. I told him his pick up was incorrect and a additional charge of rs 100 will be needed as airport pickup charge which i had to pay from my pocket. Put of professionalism i agreed to pick up from the changed location on the agreed terms of payment of the airport fees by the customer up and above the ride charges. Buy on dropping off the customer he refused to pay the charges and ola sent him the mail suporting him. So i guess i made a mistake showing professionalism and not canceling the ride. Kudos ola for thugging my hard earned 100 rs. On top of it the bill generated on my device was 64rs more then the bill generated on the customer's app. So again he paid that 64rs less.

This is to bring into your notice that today around 12:44 am at atul katariya chowk gurgaon, ola cab number hr55 w 2573 has banged my car and caused damaged and after asking him to park the car on road side to settle bilaterally. The driver ran away, i also noticed that driver was not driving well and 3 passengers were on board. I raised a complain for which ola refused to take bear monetary loss caused and didn't gave me satisfactory answer. The fir has been raised in sector 18 police station gurgaon and if no action taken from ola i will have to take this case to civil court. Request you to do the needful.
Regards
Puneet khemchandani
[protected]

I got a message from am-olacbs which said that i have got offer of flat ₹25 on ola share rides valid till 3 sept 2017 and there was no mentioning of a coupon code whatsoever. And today is 2 sept the day i booked it. When i tried booking a share ride it did not show ₹25 as the fare. Soni tried calling customer support. The executive told me that u shall confirm the booking of your cab and i[censored] have to pay more than ₹25 then we will help you or refund the extra charge. But when i tried calling after my ride they said that it is not possible that we will send such message. So i told them send me a number so that i can whatsapp u the screenshot of the message that i recieved from them. So they told me that u will get an email where u can reply us with a screenshot but no such email has been arrived to me so i searched the web for registering this complaint

Today in the morning at 11:40 i booked a ola share cab from ludhiana railway station as it was raining heavily. I got the booking confirmation message and the driver (Amandeep singh) called me for the booking confirmation. Driver was not confident that he would be coming to pick us up but somehow booking was confirmed. After a couple of minutes i got a message and a mail saying that your booking has been cancelled. This was really frustrating as it was raining and there was no other option for us. My osn is[protected]. I had 25 rupees penalty for cancelling the booking (Though it was waived off in ola support due to driver's fault). All and all it was not a healthy approach by ola to their customers. There is a lot of competition in the market now a days and what matters the most is service. Really disappointed by ola. Looking forward for improvement by your side.

Hi
My mother, mrs. Sunita mhatre became victim of debit card fraud. A fraud person who said his name is rahul sharma, his telephone number is [protected]/[protected]/95077066 pretended to be a bank of india staff made following fraudulent transactions with our debit card with details -
1. Inr rs. 10000 from boi saving bank account on (31/08/17) at around 12.20 hrs pm towards a fraud purchase on www.olacabs/l88203 using boi debit card * * * 2822.
Total fraud deduction = inr 10000

Other transaction of 15000 rs is done for fraud transaction to the mobile wallet pvt limited which i am following through separate complaint

I request you to please cancel the transaction and refund the money back to the original bank account.
Note boi-complaint pos transaction for rs 10000 is lodged with ref no 010917data75965.
In case more proofs like complaint to bank, complaint to police, pass book details shall be shared when requested
Kindly help me. I will be highly obliged.

Please kindly contact on the following numbers for any additional information if required. [protected]/[protected]

Ashish mhatre/sunita mhatre on above mentioned phone numbers

Got cheated by ola
Today morning i booked ola micro from worli to koperkhairane the estimated bill shown was rs. 320, where as at destination i was billed for rs. 1085.
When enquired they said it's peak rate we are sorry we can't help.
The prime cab rate is not more than 650 then how could this micro charged 1085 and if it's peak rate then why it showed estimate of 320.
Please be careful ola has started such kind of cheating even at airports.
Also suggest me how can we take action on such cheating.

On 24/8/17, we booked an ola cab in the evening at 6:10 from kandivali charkop. The driver was at link road and said that he is on his way. So we kept waiting for him until it was really getting late for our train. Later on we contacted him he said he is coming then he went in front o[censored]s and then we called him he didn't received our call after looking at the app i realized that he had cancelled the ride without informing us. Because of which we were really late to book another one. His name was vijay ketkar. Mobile no. [protected]

Name od driver - p. Mahendra,
Taxi no-0571 silver indica, last accessed otp-4040, hired from lv prasad hospital to secundrabad station at around 8.30 pm on[protected] dropped station at 9.30 pm on[protected].
Mobile no - [protected]. Otp accessed in the same mobile.
My registered no.in ola app is [protected]. My name is dharmendra kumar. When i was in taxi i put the mobile in chraging in the same taxi. Driver mobile no. Is - [protected].

Trip crn [protected] booked for 2 days and 400 kms for rs 6069 (Not hourly basis). Trip finished after 360 kms and 2 days. Amt charged rs9089. Explanation by ola care : trip ended 2 hrs late and so 3 days charged. This condition was not communicated at the time of booking and was not even known to the driver. Booking intimation had clearly mentioned that additional driver allowance rs 250 only payable if duration exceeds. This excess charge by rs 3000 is illegal, unfair, and loot. A refund of rs 3000 is requested to restore customer faith in ola. Hope wiser councel will prevail and a refund can be expected. Also, this particular condition which ola customer care rudely informed me when he asked me to better pay up should be highlighted in booking details in the interest of ola and the customers.

Pankaj pillai
[protected]
[protected]@gmail.com
2e, rukshan annexe, 4, sivasankaran st., kilpauk, chennai 600010

Hello,

I have booked a ride for ola shuttle from ajoynagar (Kolkata) to sdf (Salt lake sec v) at 9.35am on 30th august, 2017.

But my registered mobile number and qr code does not match when i entered into the shuttle. Driver told me to get down from the shuttle and report to the office.

Details:
30th august, 09.35 am
Shuttle: srn 7715031
From : good wheel care - ajoy nagar
To : between cognizant and mcdonalds - sdf

I called to the ola shuttle customer care. One lady from banglore picked up my call and refunded the money immediately.

Note: i dont know the reason. But i realized that this the only day i booked ola shuttle just before 3 minutes from pickup time. This might be a reason.

Regards,
Saikat giri
[protected]@gmail.com

I had booked ola outstation round trip from chennai to pondicherry for 2days, but my booking exceeded by 3hrs and ola had charged me for entire 1extra day because i booked got extended by 3hours. This is totally unfair to anyone. Also no where in the ola app details are mentioned about such charges neither details are shared at the time of booking nor ola driver was aware about such charges.

On 26.8.17, an ola cab wb04g 5231, owned by jyotsna jha, resident of 71/h, bangashree pally, behala, kolkata - 700060, driven by sambhu prasad yadav, resident of harish chatterjee street, kolkata, having driving license no. Wb[protected], caused an accident, which is an outcome of rash and negligent driving and severely damaged my car and denied to take any responsibility of this incident, which is an insult to an injury. A police complaint has been lodged in this regard in kolkata with bidhan nagar east police station on 27.8.17.

The registration of this ola car should immediately be cancelled.

Today around 5.30 i booked a ola mini
I booked ola from marina beach to srm potheri i was in a hurry i had to reach srm till 7
I told driver to reach srm fast
What he did was he took me to the college from longer road to avoid traffic
But we got late and reached college till 7.40
Its only 30 to 35 kms from marina beach to srm
I reached to srm and then i got ola bill of 1100 rs and it was 63 kms which is twice the regular rate
Please i want that driver to be fired if possible or atleast be given a punishable amount to be paid

Refer to my ride con[protected] wherein i travelled by ola bike from my home c232 hari marg malviya nagar to fiitzee near bhaskar office but driver suresh kumar yadav did not end that ride at fiitzee and ended that ride after 12.7 km wherein actual ride was 2.4 km. I had lodged the complaint the next day on phone but still i am not reimburse the excess amount. Kindly do needful.

Ola cabs/12 hours or 120 km rentals/26th aug 2017/9am.
Crn :[protected]

I had worst travel experience for the tour (Details mentioned above).

The driver (Mahesh raj, ph:[protected], car verito no : ka41c0095)
Was driving rashly (High speed despite asked to go slow two times, speaking on mobile driving in one hand).
For most of the time he spoke in a nice friendlier manner.
He also took 500 rs for diesel, in advance, saying we'll adjust in the final bill.
But at the end of the trip the bill came for inr.2372 in the ola app.
He made (Pretended) some calculations and demanded extra 770 rupees.

Since i didn't want any arguments/scuffles in front of my house with two senior citizens (One being a heart patient) i gave inr 3142 in cash.
I forgot 500rs which i gave earlier.

Once the cab left the area i remembered this and called the guy who said he also forgot and promised to return the 500rs after completing the current trip.
After that he never picked up my phone.

I accept there was some stupidity/mistake from my side also.
But this is the quality of some drivers who could damage the reputation of the company itself if left unchecked.

So i lost totally 772+500=1272 rs for a trip of 153 kms on that day.
I reported this issue in "support" page in the mobile app but even after 3 days there has been no response/communication from them.
That's why this post to create awareness.

Generally my experience with cab operators including ola has been good so far.
But this incident made me feel bad about the operators/cab drivers.
If at all any representative from ola sees this, i request them to work on this to avoid these (Drivers) things in future.

As i was traveling with my friends in ola cab on 28th july. As i left my phone inside the cab itself. After stepping down from the cab i called him but still he is denying that he has not taken the mobile. As i can remember exactly that mobile was on the back seat. Even my friends remember that. But the driver is denying and telling some rubbish things. The driver details are as below. So please help me out. So please help me out.
Name: madhu k p ([protected])
Trip: from vidyaranyapura road to 118, outer ring road subramani nagar, guddadahalli, hebbal kempapura
Time: 10:53 to 11:05
Vehicle: white dezire tour (Ka11b2795)

2 days (25/08/2017) before we had chosen ola cabs (Sedan type) for traveling from kalaivanagar arangam (Chepauk, chennai) to puluthivakkam (Chennai) which costs ₹299 only but today we returned to the same location (Chepauk) by choosing only mini type car which costs ₹770 and the amount was not shown in ola app. Consider this or else u have to face the consequences (Ola)

I have booked ola from 78, badruddin tayabji marg to bandra west. I been to this location many times before. It always took same fare estimated during booking. Today non ac taxi estimated around rs 271 and ac taxi 358.. I chose non ac.. But ola money deducted 358. Hows tat possible.. Plz explain.. I go to this location at same time on sundays n fare never goes more thn 260.. It don't come under peak time charges.. Today also i dint get any msg regarding increased charge due to lack of taxi etc.. Instead it was d charge shown for ac taxi.. Plz resolve this prob soon n refund my money back.. I m regular customer of ola.. It was not expected.