Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Last updated May 7, 2024
Complaints 9457
Resolved
239
Unresolved
9218
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ola Cabs / ANI Technologies reviews & complaints page 259

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
proybiswas
from Itanagar, Goa
Report
Copy

cancellation of ride by the driver without any reason

Today at around 5:41 p. M i have booked a ola mini : white dzire. The name of the driver was ganga chaupal and the crn [protected]. The driver's mobile number was : [protected].

The pickup location was debigarh, p. W. D road and when the booking was made the gprs showed that the ola car is 4 mins away from the pickup location (Near desh bandhu road).

I have called the driver and he said that he is coming within...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishan Kishore
from Bahula, West Bengal
Report
Copy

charged me with extra money

Address:Khordha, Odisha

Today i booked an ola ride from satya vihar colony to kiit campus hostel kings palace7, the driver subhash pani owner of white swift (Od02ae 4130) asked my otp saying that i have arrived the location give me the otp else the trip would be cancelled.
I gave him the otp, he did not come also the ride was cancelled and then i get a message saying that i would have to pay an extra rs25 for the cancellatin of my ride.. Which has been included...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abish93Christo
from Kottayam, Kerala
Report
Copy

chennai ola auto canceled booking but i am booked rs. 100/- penalty

Address:Chennai, Tamil Nadu, 600094

I am abish christo silvester. I had booked a chennai ola auto from choolaimedu to saidapet via my phone number [protected] some time back. The auto driver, who was new to the locality, lost his way and could not reach me even after clear and continuous instructions from me.
Finally, having given up hope of reaching me, the ola auto driver asked me to cancel the booking. Unknowing the consequences, unwittingly i cancelled the booking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharad Bhalerao
from Pune, Maharashtra
Report
Copy

denial of fare by ola cab driver

Today on sunday 10th september 2017, i booked a sedan (Xcent reg. No. 6745 driver's name: vishwajit ph. No. [protected]) around 1:50am for the pick up from lohegaon pune airport. The driver was 1 min. Away from the airport as shown in ola interface. I called the driver and he confirmed me that he was in the airport area only. Again i called him on his mobile at 1:57 am and 1:59 am as he hadn't shown up. He hadn't picked up the calls. After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Devolina
from Porbandar, Gujarat
Report
Copy

car driver crn1046865500

Address:Pune, Maharashtra

The driver was rash and negligent because of which a girl got badly injured. Not only did he lack in driving skills but also in humanity. The complete absence of empathy in him was deeply shocking. I would recommend ola services to please give a proper training as well as make sure the driver knows the rules of driving. The trip not only caused someone their time money and peace but also someone else's health. Worst cab experience till date....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:560066
Website:www.olacabs.com

Ola is regularly cancelling the trips during midnight by directing drivers through wrong routes and giving me intense mental stress and threat from drivers. Made the complaints atleast 4 times but the executives are disposing the complaints without properly making queries. The drivers are directed to come to my location through a private road where access is denied and every time driver ask me over phone to come to his location which is a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lovey abhash Sharma
from Mohali, Punjab
Report
Copy

overcharged for an ola ride in hyderabad on 9th september,2017

Address:Hyderabad, Andhra Pradesh

Driver- pentaiah Darshana, cab no. TS15UA7856- Silver Indica has charged ₹1362/- on 9-9-2017 around 5:50pm for a ride from Prasad imax, Hyderabad to Rajiv Gandhi international airport, Hyderabad. In old app it's showing around ₹859/- only then how the bill of ₹1362/- could be generated and deducted from my account. Requesting ola to please repay the extra charged amount as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jency Mathews
from Bengaluru, Karnataka
Report
Copy

wallet debited when cash payment was opted for

I had recently used ola cab services and had opted for cash payment. During the ride i charged my ola account. At the end of the trip i paid cash to the driver. Later i realised that my wallet was also debited money. Nowhere have they said that when ola money is charged that becomes the default payment. When i asked for a refund they claimed that the driver denied receiving cash and refused a refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikhil rajeendranath
from Bengaluru, Karnataka
Report
Copy

rash driving and threatening of ola drivers

Address:Bangalore, Karnataka, 560066

Dear Sir, today evening around 4 to 4.30 OLA swift desire car vehicle number KA53 C 8221 overtook my car from left side and after few minutes I have to take a left turn, immediately that driver along with that 3 drivers all staring at us and threating and abusing in bad languages blocked our left turn. For my self defese I moved fast immediately chasing us and overtook us with purposely tried to hit our car. I gave way and after few minutes...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avenindra01
from Gurgaon, Haryana
Report
Copy

extra charge deducted from ola money against crn 1046959959

Address:110032

Convenience fee of rs 69.90 is separately charged beside ride charge and taxes, convenience charges was not mentioned at the time of booking. Also ola app does not provide any information in this respect.in my invice kilometer travelled is not mentioned. Only ride fare mentioned.
In ola app or website no convenience related charge information is mentioned.
Thus rs 70/= is chared in excess from my ola money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Venkatesan B
from Delhi, Delhi
Report
Copy

ola cabs charged extra 232 rupees

Address:Chennai, Tamil Nadu

Today afternoon i (Venkat - [protected]) went for a ride from virugambakkam to siruseri sipcot in ola cabs and initially estimated rate were shown as 443 only.
But when i reached siruseri ola cabs has charged me 675 (Ride fare 643.11 - coupon discount 50 + toll fee 40 + taxes 41.88) which is 232 rupees extra.
Would request you to check and refund the extra amount at the earliest...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vïťïkä Gùpťå
from Delhi, Delhi
Report
Copy

rash driver

Address:110092

I was driving my scooty and suddenly from no where your ola cab driver almost hit me (Hr 63 c 1965).
This incident happened on 8th september 2017 around 6:15 pm on swami dayanand marg.
He didnt even stoped his car or apologized for what he did. Me and my mother could have been hit very bad. I have myself been in ola cabs abd they are pretty good but having this experience made a very bad impression....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lata nagar
from Banda, Uttar Pradesh
Report
Copy

about share rides

Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.olacabs.com

Hello ola organisation if anyone don't want to take share ride in ola then what, s the meaning of share today i, try to book my cab and in app cab is within the 1 minute but no one take my request, i, ll try more than 10 times 2 person take and after 10-10 min they cancled why? If a customer cancled we have to pay in next rides but if a driver cancled than what?
I am very upset today with ola. 😣😣
This is not the way...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
seepanker katiyar
from Vikravandi, Tamil Nadu
Report
Copy

rude and misbehaviour of driver

Address:Kolkata, West Bengal, 700124
Website:[email protected]

I booked an ola cab from barasat under district 24 parganas north to dumdum airport to board my flight. At first i scheduled my ride at 3:00 pm using ride later menu and ola successfully booked my ride which was sharp at 4:00 pm. Later on they cancelled my ride giving reasons that they don't have any cab in my area and this message was sent to me at 4:05 pm. As it was necessary for me to reach airport to board my flight, i once again booked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viprav
from Mumbai, Maharashtra
Report
Copy

charges for ola prime when I booked ola mini

I devangi ([protected]) travelled from ghatkopar east to kandivli west on 7-sep-17 at 3.39pm crn number [protected] where i was charged rs.511

I had requested an ola mini however was sent ola prime and was charged accordingly. Without realising that the car sent was a prime one, i started the journey and hence was forced to complete it.

I called ola care at 1.15pm today from the same cell number to a very cold...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilam Mehta
from Karjat, Maharashtra
Report
Copy

ola share booking route

Address:Thane, Maharashtra, 4000601

I have booked cab at 9.
05. Can arrived at 9.45. Thats still fine. But i dont understand why ola share takes booking if the share routes are different. There was passesnger whose booking was mumbai airport and we had booked cab for goregaon nesco whose route is altogether different. My interview is scheduled at 11 and m still in cab.. And not even reached airport to drop 1st person.. From airport stil it is 8 km. Who will bear loss...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavesh Agarwala
from Kolkata, West Bengal
Report
Copy

charged extra by ola cabs

Address:Kolkata, West Bengal
Website:Ola cabs

I had taken a ola cab from kalighat (Kolkata) to salt lake (Kolkata) on 7 september 2017 the total amount payable before booking the ride was shown as 205 and i was charged 227 after completion of the trip. I demand a refund or credit of the extra amount i have been charged immediately to my ola money account.
It was a very unsatisfactory experience with ola cabs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jan91
Report
Copy

trip fare

Website:ola cabs

I have booked a cab from navalur to perumbakkam in a so called high demand range portrayed by ola cabs. Trip charges from navalur to perumbakkam in cacb may take max of rs.250, yet i booked this cab which showed rs. 307 as trip fare as i was in emergency. After all such waitings & efforts to explain the route to driver, the cab finally arrived & we reached the destination in nexy 20 mins. I was so shocked to see that the trip fare was rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Johny Deepak lakra
from Muzaffarpur, Bihar
Report
Copy

incorrect number of bookings and penalty

Address:Ranchi, Jharkhand, 834009

Dear, sir
My name is johny deepak lakra and i am a ola partner. My car number is - jh01cc-7405.
On 2/8/17 my driver was actually completed 3 bookings and cash collection was 518 but in my device shown that 5 bookings was done and the cash collection was 1866. It was incorrect.
And currently on 1/9/17 rs. 313.71 and on 2/9/17 rs. 475.79 charged as penalty for fraud booking but my driver was never done any kind of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gerald powell
from Khammam, Telangana
Report
Copy

lost debit card

My indusind visa debit card was stolen on 2nd september along with my mobile phone. Between 12.30am-12.55am there were suspicious transactions for a total of rs.22000/- when i was trying to get off the ola cab the mobile might have fallen in the car. I have raised the same with the indusind customer care & i was told that the transaction was done by an ola driver & i have received the required details about the driver too. However request...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy