Ola Cabs / ANI Technologies Complaints & Reviews

My indusind visa debit card was stolen on 2nd september along with my mobile phone. Between 12.30am-12.55am there were suspicious transactions for a total of rs.22000/- when i was trying to get off the ola cab the mobile might have fallen in the car. I have raised the same with the indusind customer care & i was told that the transaction was done by an ola driver & i have received the required details about the driver too. However request...

To the concerned authority.
Dear sir
I am one of the ola partner running 3 cabs with ola, my name is abhimanyu a roy prop of roy tours & travels, mobile no is [protected], it is high time, we are frustrated with ola system. As my vehicle mh47n3776 is charged repeated penalty for fraud booking without any such frauds. We contacted to all the possible source of ola but everyone is helpless and always give us excuse that sir this...

I booked the cab for my father aged 68 years from ranga reddy district court to bowenpally. As it was raining heavily i called him and asked to go near the canteen to pick him up and he asked me the destination. After that he switched off his phone.
After waiting for 20 minutes the ride was cancelled stating customer was not at the pick up point....

This is an extract from an email which i had sent to ola on aug 15th 2017.

I had spoken to one of your cse on the 4th august, 2017. And i had raised a complaint against the driver subhash mahadeo. He just refused to take me and my 3years old daughter to my home. Also he was rude and said go and complaint i don't care. I felt so angry at him he also said "mujhe ghar nahi jana kya"! What kind of language is that with a customer...

Hi

I booked a ride (Crn[protected]) with ola on 5th sept, 7 pm from kanha restaurant, queens road (My office location) to marudhar vihar (Residence location) which is approx 3 kms, fare was showing as 29 inr. I took the drop at the correct loacation that's marudhar vihar only. I had linked my sbi cc with ola, today morning when i again had to book the ola to marudhar vihar (My residence) to kanha restaurant (Office location),...

Ola driver kamal singh bearing car no. Wb 19h 5629 charged 300rs though the bill was 243rs.. My mom and aunty was in d car and they didnt hav the ola app with them.. Someone else booked it for them nd the dacoit kamal singh took the advantage. Please take necessary steps against this # kamal singh... Is this ur service dear ola??? Ola appoints dacoits nd thieves in their company???
Plz take remedial steps against rascals like kamal...

On 4th of september we availed a cab at 10:35 from kiit road area in bhubaneswar.
Soon after getting down we realised that one of my friend had left his phone in the car. We contacted the driver of the cab, ananda parida.
He refused to give back the phone in finding it. He then had the audacity to ask my friend to come to the place where he lived, around 27 kms far along with 2 beers. As my friend wanted the phone urgently,...

This ola, i dont know why ola auto wont take request even after 10 autos in near by location and if it started raining so u forget for cab also. This is our ola service. Drivers will tell you 2 min sir i m coming and you see in map they are standing in same location for more than 10 min and coming after 10-15 min. Ola people should experience their service by own then they will understand pain of customer, we believe thats why we took your...

At 4th sept, i have booked the cab as per my description mentioned in photo, i am in urgency to reach y office but :

Case 1 : booked the cab and call the driver he said he will be come for pick up within 10 min, then after 15 min i called him again and at that time i just track the driver and i am giving the right and short direction to reach my pick up point but he said he is not able to come for pick up due to some sort of...

On sunday the 3rd sep i took a ola mini at around 6.40 pm for travel to chetpet from kastuba nagar and i was astonished to get a ride bill for rs.492/- which is exorbitant by any standard for 11.4km. Before the ride i was never informed of the fare to be charged.
I feel really cheated and would like to inform you that will not use unless my complaint is resolved.
Yours sincerly
Raju narayanaswamy
Mobile [protected]...

This is to bring it to your notice that i have lost my nikon dslr in one of the ola cab (Tn12q8640) on 30th august 2017. After informing the driver of the cab about the same he as the no. Belongs to ola the no. Is now with him (Bala) and not the previous driver (Muthu. R) after informing about the missing dslr he said he will inform and ask the concerned driver about it and give me a call the next day. But since i spoke to him i haven't heard...

Today morning my husband was travelled by ola to thane but ola take a route of jogeswari link road so its too long and time taking therefore he left the ola near Tata power borivali east and paid full money. Than he booked orher ola.
Its totaly unfair by ola service. We attached herewith the photo for ur confirmation.
Its already came 15min. Late as per confirmation....

Today, some fellow called to me and asked my some personal banking information which i shared by mistaken, he has transfer rs. 20, 000 in two tranches (10000 each) from my account and transferred into ola money as i know from my sbi passbook.

Fund transfer details are as under :-

Sbipg[protected] ola money for one 10000

Kindly get my money recover, what information you further want, please let...

Yesterday evening I went a ride from my house to periyar NAGAR grand sweets with uber cabs and the charges were 100 only. When I am coming back to my house with your OLA cabs I was charged 227 which was so high for the distance of 2 ks. Please give the refund the excess charge for which I will be much obliged...

I had a customer today morning from mumbai. Pick up location was service road near domestic airport. But the rider called and asked me to pick up at domestic airport pick up point. I told him his pick up was incorrect and a additional charge of rs 100 will be needed as airport pickup charge which i had to pay from my pocket. Put of professionalism i agreed to pick up from the changed location on the agreed terms of payment of the airport...

This is to bring into your notice that today around 12:44 am at atul katariya chowk gurgaon, ola cab number hr55 w 2573 has banged my car and caused damaged and after asking him to park the car on road side to settle bilaterally. The driver ran away, i also noticed that driver was not driving well and 3 passengers were on board. I raised a complain for which ola refused to take bear monetary loss caused and didn't gave me satisfactory answer....

I got a message from am-olacbs which said that i have got offer of flat ₹25 on ola share rides valid till 3 sept 2017 and there was no mentioning of a coupon code whatsoever. And today is 2 sept the day i booked it. When i tried booking a share ride it did not show ₹25 as the fare. Soni tried calling customer support. The executive told me that u shall confirm the booking of your cab and i[censored] have to pay more than ₹25 then we will help...

Today in the morning at 11:40 i booked a ola share cab from ludhiana railway station as it was raining heavily. I got the booking confirmation message and the driver (Amandeep singh) called me for the booking confirmation. Driver was not confident that he would be coming to pick us up but somehow booking was confirmed. After a couple of minutes i got a message and a mail saying that your booking has been cancelled. This was really frustrating...

Hi
My mother, mrs. Sunita mhatre became victim of debit card fraud. A fraud person who said his name is rahul sharma, his telephone number is [protected]/[protected]/95077066 pretended to be a bank of india staff made following fraudulent transactions with our debit card with details -
1. Inr rs. 10000 from boi saving bank account on (31/08/17) at around 12.20 hrs pm towards a fraud purchase on www.olacabs/l88203 using boi debit...

Got cheated by ola
Today morning i booked ola micro from worli to koperkhairane the estimated bill shown was rs. 320, where as at destination i was billed for rs. 1085.
When enquired they said it's peak rate we are sorry we can't help.
The prime cab rate is not more than 650 then how could this micro charged 1085 and if it's peak rate then why it showed estimate of 320.
Please be careful ola has started such kind...