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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 309

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Y
yogidk
from Chennai, Tamil Nadu
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Taxi booked as confirmed got cancelled

Address:Bangalore, Karnataka, 560026
Website:Ola

For crn no[protected].
Taxi booked one day before came as confirmed. I had to take a flight so taxi was booked as 2.30 am. You just send me a cancelled message. Ola plz pay damage charges. I will publish this in facebook and social media for the way you treat and take customers for granted... Plz pay back rs 2000 as damage charges for the inconvenience caused.
- yk...
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P
Pritam8009
from Ahmedabad, Gujarat
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Im complaining for extra charged

Address:Mumbai City, Maharashtra

Hello ola
I ride yesterday 14 dec 2016
With driver details : rafique ([protected]) white dzire
Mh 01 bt 8215
From thane east to kopar khairame hotel spices

My crn[protected]

So i ride yesterday
I got a bill of rupees 327
But driver called in ola customer care and asked for extra charge for toll
And the customor excutive said that collect from passenger br...
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A
arvindkjha
from Mahishadal, West Bengal
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Dual parking charges

Address:122018

Ola is charging dual parking charges. They automatically charge in billing. And at parking booth at current situation of demobilisation driver ask customer to pay parking charges due to unavailable of cash (Which is genuine on driver part).
But neither call centre nor driver have option of changing bill to parking chargespaid by customers. This is ridiculous. Customer end up paying twice the parking charges....
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G
geetam.jain
from Pune, Maharashtra
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75 rs got deducted from ola app for 0 km ride

Address:411027
Website:help.olacabs.com/support/home

I booked an ola cab on date 2 dec 2016. I sat in the cab and driver started the ride. After starting automatically the ola mobile started showing to stop ride,
After multiple attempts also it did not got rectified and driver have to select stop ride.
Thus for 0 km it deducted 75 rs from my account.
I demand refund of the same asap.
To verify the same kindly check the invoice for my registered number [protected]...
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M
Mohana Nandi Aneja
from Delhi, Delhi
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Ola share and not helpful agent

Address:Ghaziabad, Uttar Pradesh, 210009

Hi,

I had booked an ola share today for my husband as he was unwell. The route was from noida sector 62 to crossing republic.

The cab had reached mamura chowk and then a new booking came from noida sector 59 and thus the driver had to take a u turn and go back for the new pick up.

I called customer care and spoke to anil, he said that he cannot help as it is within 5 kms. I told him and my husband...
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R
ReMo Fery
from Pune, Maharashtra
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Rudeness and impolite driver

Address:411060

Pradhip khomane id his name...
He was very rude n impolite...
We booked a can for undri to camp.
Cab hast to pick up us under buildinf bur he was stand out of gate n despit three call we asked hin he refused cone inside.. As my granny can't walk we had to walk to main gate of society... When he saw us he begans nagging why we are 4!!! While the cab was suv.
We askedhim to one stop between our route to pick up my...
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M
Mallika Sriramula
from Hyderabad, Telangana
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Rude behaviour of cab driver

Address:Krishna, Andhra Pradesh, 521180
Website:Ola cabs

Yesterday I booked a cab and I was in nampally near andhra Pradesh pharmacy council he didn't know the location and I explained him.he called me back and said that he was unable to reach the location again I told the route..That stupid scolded me like anything he didn't have any concern for girls.i was very serious regarding this issue.i didn't expect this from ola cabs..His name is srinivas G [protected] is his number..Due to this issue I...
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T
Trideep K Dey
from Kolkata, West Bengal
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Illegal charging of fare

Address:Jalpaiguri, West Bengal, 735101

This is to inform that it seems no concern is being given to the complaint I made over the app. Anyway:
a. CRN[protected]
on 07/12/2016 I sent my sister and her ailing husband by Ola from Medanta Medicity, Gurugram to a cousin sister at Ghaziabad. The fare was deducted as Ola Money but same amount was charged by the driver. I had called the driver he said he would refund but I think I am cheated.

b. CRN[protected]br...
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S
Sukumar S
from Bengaluru, Karnataka
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Accident done by your OLA cab driver.

Address:560043

On[protected] Saturday one of your ola cab banged my father who was riding his 2 wheeler down. This happened on CMR road at around 10:30am.The hoysala police called and informed me. Your driver never brother to pay for the medical expense nor for the scooter damage. When ever we call he had the phone to some body else and gives all sorts of silly reasons

The details of your OLA cab driver are given below:-
Name :- MD...
+3 photos
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B
Bs Vasanthakumar
from Kavali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cab ride fare double collected due to defective app

Address:560085
Website:olacabs

CRN[protected] Rs.126 dtd. 5.12.2016 cab service used by my relative through my app booking. since my app did not show multiple option of cash/ola money/card, I could not select the required option CASH. oN DROP MY RELATIVE PAID CASH and confirmed me. Subsequently when I want to book cab on 9.12 iwas asked to pay this bill and i again paid by card as i was urgently in need of cab booking. My app is set right by support team only today...
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R
Rochun
from Durg, Chhattisgarh
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Misbehaviour of a driver

Address:492001
Website:www.consumercomplaints.in

I booked OLA can and the driver called me. His name was Puran Chand. He drives a white alto and the number of the car was 1561. He called me and said he was at his location which automatically set. And then he started misbehaving. Then I said why are you misbehaving. He then disconnected the phone and cancelled the ride. I request you to throw your concern in this matter
If you do this I will be grateful to you...
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Address:Ghaziabad, Uttar Pradesh, 2011010

On 11 th dec, 2016 i hire an ola cab from ghaziabad sk speech & hearing clinic, sunlight colony new delhi india (Osn[protected] which i was supposed to pay by cash however two minutes after i de-boarded the cab, i received a push message from ola cabs that amount was deducted from my ola money wallet. I had already paid the driver in cash & since then his number is not reachable.
When i tried to have support from ola an ill-designed...
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L
Loveleenk
from Delhi, Delhi
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I'm complaining about payment

Address:New Delhi, Delhi, 110027
Website:www.olacabs.com

I took a ride with ola cab on 11th Dec 2016, Sunday. I used the coupon code NCR169
which said that for first 20 kms the fare would be 169/- and after 20kms the fare would be Rs 12/km .It also said that first 50 mins would be for free. But after my ride was completed I only got a discount of 78/- and got charged 427/-.My journey was of 25 kms and I reached within an hour. It seems that you are making a fool of people and your messages...
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M
Murali Nidugula
from Bengaluru, Karnataka
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Wallet deducted and cash paid

Address:560061
Website:www.olacabs.com

Filled my account 262/- with transaction id c8xa-h5bk-cjha. But for the ride on 09 dec, 2016 (Osn[protected] i had to pay cash as ola money was not reflected.
Now customer care is unable to refund the doubly deducted amount.

Stop using ola.

Here are complaints: 29439030, #233852. All these are closed as resolved. Don't understand the meaning of resolution....
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H
Hema.73
from Jaipur, Rajasthan
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Charging of high amount.

Address:New Delhi, Delhi, 110045

I had booked a micro taxi on 10-dec-2016 from chhatarpur metro station to mahavir enclave part-1with crn number no. Crn[protected] and i got charged for amount of 307/- which is too high. Also the driver take long route from mahipalpur.

I also take a ride from uber that is excellent but with ola cab my experience is totally negative

Please look into this arrange for......
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V
Vijn
from Haldwani, Uttarakhand
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Xtra charge

Address:New Delhi, Delhi, 110096
Website:Ola customer complaints

Ridiculous, service by ola i was a regular customer. My crn[protected] mini white wagonr. But from now i will not use ola app in future, u charged me too much, u charge me state taxcharge, i live in delhi at new ashok nagar, and went to shadhra which is also in delhi approx 10km. U charged me inter state tax. I will not recommend this ola app to any one, and will circulate this message in my friend circle and relatives that don't use ola cab...
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B
Bijit J'busa
from Bengaluru, Karnataka
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Hacked my debit card

Address:560076

Hi, my name is Bijit Barman and my number is [protected].
This is to draw you attention that a day before yesterday morning someone tried to recharge ola money with 599 from my debit card which was saved on ola app. I have received OTP pin twice for the confirmation. Later, I tried to check my balance and tried few online transaction and it wasnt working. I think my debit card has been blocked now. I don't think I'll be using OLA money...
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A
ashishgoyal0099
from New Delhi, Delhi
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Overcharged - crn 488242979

Address:110047

Dear sir,

I had booked a micro taxi on 11-dec at anand vihar bus terminal to aya nagar with crn number no.
Crn[protected] and i got charteged for amount of 883/-

I am a regular customer of ola taxi and appreciate taxi service with the pricing, but unfortunately
This trip turned up very negative experience.

Usual fair for 30-35 km is around 300-350 even during odd hours as i have experienced...
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A
ami1103
from Delhi, Delhi
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High Price charged

Address:Bangalore, Karnataka, 121001
Website:www.olacabs.com

Hi,

I am a regular OLA customer however this time i was shocked when the total amount came to be Rs 1330 wherein for the same location drop i usually get charges for max 500 rs not more than it.

This time fare was double amount where in my ola money was debited + ola credit+i paid cash 321 rs.

I want to know the reason for such a over priced ride

however want a waiver of of the...
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A
Ankitagoyal
from Chennai, Tamil Nadu
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No service provided by ola and amount deducted for that

Address:700091
Website:Ola

Booked a share ola
Ola app took a wrong drop location
As I sat in the cab driver told me its Tollygunge drop location
I said no it's salt lake
Before all this conversation rs58 was deducted from my ola wallet.
I called the ola customer care
They said nor they can change the location nor they can provide me with another cab and nor they can refund me the money.

Hence this was the...
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