Ola Cabs / ANI Technologies Complaints & Reviews

Pradhip khomane id his name...
He was very rude n impolite...
We booked a can for undri to camp.
Cab hast to pick up us under buildinf bur he was stand out of gate n despit three call we asked hin he refused cone inside.. As my granny can't walk we had to walk to main gate of society... When he saw us he begans nagging why we are 4!!! While the cab was suv.
We askedhim to one stop between our route to pick up my sis too but he said it is not allowed by ola n pick down my granny, mother n all... Then he started again rudness when i said we will go to complain for his impolite behaviour n acts with us!!!
These men are not safe for transfering people n special women... Only this kind can do crime, rape n... Definatly we give report to police too.
Also it is two weeks ola do cancelation our cabs at the last moment while we had an emegency works n we gave to many problem!!! Are you joking with people with your wrong services??? Cant you say you dont have cab at least 1 hr before??? Why after 20' to40 ' of our book time you do this... People's time n conditions aren't main for you!!
Sorry but i n all my friends n relatives decide to remove ola of our phone..

Yesterday I booked a cab and I was in nampally near andhra Pradesh pharmacy council he didn't know the location and I explained him.he called me back and said that he was unable to reach the location again I told the route..That stupid scolded me like anything he didn't have any concern for girls.i was very serious regarding this issue.i didn't expect this from ola cabs..His name is srinivas G [protected] is his number..Due to this issue I never recommend to my friends to go on ola cabs..sry to say like dis..please warn him..

This is to inform that it seems no concern is being given to the complaint I made over the app. Anyway:
a. CRN[protected]
on 07/12/2016 I sent my sister and her ailing husband by Ola from Medanta Medicity, Gurugram to a cousin sister at Ghaziabad. The fare was deducted as Ola Money but same amount was charged by the driver. I had called the driver he said he would refund but I think I am cheated.

b. CRN[protected]
on 26/11/2016, the driver misbehaves and complains about me over the support system. Ola people talk with me and i explain. I do not take the ride even though the CRN number is already given. The money is deducted from my account.

I have lost confidence in parking my money with OLA. I think in both cases the money should be made refund.

Regards
Trideep k Dey
Mob. 91- [protected]

On[protected] Saturday one of your ola cab banged my father who was riding his 2 wheeler down. This happened on CMR road at around 10:30am.The hoysala police called and informed me. Your driver never brother to pay for the medical expense nor for the scooter damage. When ever we call he had the phone to some body else and gives all sorts of silly reasons

The details of your OLA cab driver are given below:-
Name :- MD Hussain Shariff
Address:- Kaval Birasandra
3rd cross Pushpanjali main roada

near Manju Shree hospiatal
B'lore
Mob no :- [protected]
Vehicle make :- Tata indica
Vehicle no :- KA 03 AC 6977

Kindly take appropriate action against the driver and cancel his tie up with your company .

Today I am going to register a police compliant at the Hennur police station.

CRN[protected] Rs.126 dtd. 5.12.2016 cab service used by my relative through my app booking. since my app did not show multiple option of cash/ola money/card, I could not select the required option CASH. oN DROP MY RELATIVE PAID CASH and confirmed me. Subsequently when I want to book cab on 9.12 iwas asked to pay this bill and i again paid by card as i was urgently in need of cab booking. My app is set right by support team only today

I booked OLA can and the driver called me. His name was Puran Chand. He drives a white alto and the number of the car was 1561. He called me and said he was at his location which automatically set. And then he started misbehaving. Then I said why are you misbehaving. He then disconnected the phone and cancelled the ride. I request you to throw your concern in this matter
If you do this I will be grateful to you

On 11 th dec, 2016 i hire an ola cab from ghaziabad sk speech & hearing clinic, sunlight colony new delhi india (Osn[protected] which i was supposed to pay by cash however two minutes after i de-boarded the cab, i received a push message from ola cabs that amount was deducted from my ola money wallet. I had already paid the driver in cash & since then his number is not reachable.
When i tried to have support from ola an ill-designed feedback form appears which tells me that it can't help me recover my money.
It feels as if i am cheated by ola cab driver.
This is really the worst experience of my life with ola.
Name of driver is :- akhlesh kumar yadav
His contact no-[protected]

Waiting for your positive reply,

Abhishek ranjan

I took a ride with ola cab on 11th Dec 2016, Sunday. I used the coupon code NCR169
which said that for first 20 kms the fare would be 169/- and after 20kms the fare would be Rs 12/km .It also said that first 50 mins would be for free. But after my ride was completed I only got a discount of 78/- and got charged 427/-.My journey was of 25 kms and I reached within an hour. It seems that you are making a fool of people and your messages are misleading . Please consider this issue and reply asap.

Filled my account 262/- with transaction id c8xa-h5bk-cjha. But for the ride on 09 dec, 2016 (Osn[protected] i had to pay cash as ola money was not reflected.
Now customer care is unable to refund the doubly deducted amount.

Stop using ola.

Here are complaints: 29439030, #233852. All these are closed as resolved. Don't understand the meaning of resolution.

I had booked a micro taxi on 10-dec-2016 from chhatarpur metro station to mahavir enclave part-1with crn number no. Crn[protected] and i got charged for amount of 307/- which is too high. Also the driver take long route from mahipalpur.

I also take a ride from uber that is excellent but with ola cab my experience is totally negative

Please look into this arrange for...

Ridiculous, service by ola i was a regular customer. My crn[protected] mini white wagonr. But from now i will not use ola app in future, u charged me too much, u charge me state taxcharge, i live in delhi at new ashok nagar, and went to shadhra which is also in delhi approx 10km. U charged me inter state tax. I will not recommend this ola app to any one, and will circulate this message in my friend circle and relatives that don't use ola cab they are cheaters. Uber is better than ola.

Hi, my name is Bijit Barman and my number is [protected].
This is to draw you attention that a day before yesterday morning someone tried to recharge ola money with 599 from my debit card which was saved on ola app. I have received OTP pin twice for the confirmation. Later, I tried to check my balance and tried few online transaction and it wasnt working. I think my debit card has been blocked now. I don't think I'll be using OLA money again after this.
Thanks

Dear sir,

I had booked a micro taxi on 11-dec at anand vihar bus terminal to aya nagar with crn number no.
Crn[protected] and i got charteged for amount of 883/-

I am a regular customer of ola taxi and appreciate taxi service with the pricing, but unfortunately
This trip turned up very negative experience.

Usual fair for 30-35 km is around 300-350 even during odd hours as i have experienced many times,
But on this ride i was charged 883 rupees which is totally unethical and illegal.

Please look into this arrange for a refund otherwise i will escalate this to governemnt authorities
And stop using ola and so advise others.

Awaiting yours,

Thanks,
Ashish goyal
+91 [protected]

Hi,

I am a regular OLA customer however this time i was shocked when the total amount came to be Rs 1330 wherein for the same location drop i usually get charges for max 500 rs not more than it.

This time fare was double amount where in my ola money was debited + ola credit+i paid cash 321 rs.

I want to know the reason for such a over priced ride

however want a waiver of of the amount

I booked Mini & got a pop up that i have been ungraded to Prime Sedan but that was not my wish i was happy in going in mini as i was alone traveling..

So please look into this matter & waive off the money back in my ola wallet

So that in future also i can always Ride in Ola tension free

KFA 2 print screen of invoices with different fares

Booked a share ola
Ola app took a wrong drop location
As I sat in the cab driver told me its Tollygunge drop location
I said no it's salt lake
Before all this conversation rs58 was deducted from my ola wallet.
I called the ola customer care
They said nor they can change the location nor they can provide me with another cab and nor they can refund me the money.

Hence this was the incident which took place today while I was heading towards my meeting and due to All this I got late.

Date of incident - 10/12/16
CRN[protected]
I had booked an Ola with the CRN no. given above. I received a message with the CRN No., driver's name and mobile no. I called the driver, he said he was nearby but he did not receive my booking. I waited on the road at 9.00 p.m in the cold for half an hour. The driver had come to pick me up and waited for the booking to show on his mobile but it didnt. I had to cancel the booking and book again. This time I was given a Prime Sedan at higher rate though I had opted for a micro like before and micro was showing as available. I cancelled again as I didnt want to travel in prime sedan with higher rate. I got a normal taxi after that with a lot of trouble and went home. I being a woman find this outrageous and disgusting service. Its a threat to the safety of women who have to travel at night. I have a good mind to report this incident to the police but decided to complain here first. If I dont get an apology from Ola cabs I will report them to the police.

Hi team,

This is the worst experience i ever had with ola cabs. I have recharged my ola wallet for the first time and booked the cab. The driver, before reaching me he asked me to share the crn number since his device has some problem it seems. And he escaped by marking the trip on and my ola money has been deducted. I would definitely take this to the next level if my ola money is not reversed to my wallet. I want a team to contact me immediately to talk on this. [protected]

This is regards to a ride taken on ola share. While on the trip driver had to pickup another passenger and he lost his way which costed me 30 mins extra. Ola support is trying give a coupon for 100 bugs. Which I asked I am not interested just pay for me ride now rather than forcing me to ride with you again. They refused. Awesome they make a mistake and then force you to come on board again rather than solving this mistake.

These many days I was thinking ola is different from other services..Today 12/12/2016 In Chennai it's raining heavily & i booked an auto since my dad was sick I called the driver he was arguing me with the phone to give 100 rupees for just 2km ride before the ride itself he was so rude about the prices ...if you claim & decide prices during situations then how can we trust another time ..In this kind of situation only we believe it to be good but ur service today was bad ..
The auto driver name was Devaraj
Phone number :[protected]

Hello,

My cab stopped midway as he ran out of petrol. The travel id is crn[protected]. I travelled on dec 12.

That was totally unfair. U wanted me to call to your customer care midway when i was already late to get a refund??? The driver didnt even check for his diesel level before starting the trip. That was really a bad experience for me. Totally unsatisfied with this. I thought i was a premium customer and expected to be treated well : (

Please let me know if you can do something on this.

Thanks and regards,
Irshad k
Rakuten india enterprise private limited, bangalore, india
Email:irshad. [protected]@rakuten.com
Mobile/viber: [protected]/[protected]