Ola Cabs / ANI Technologies Complaints & Reviews

Dear Ola team
Today I booked a ola cab with CRN[protected] after applying a discount coupon. I usually travel on this same route with ola cab and the fare is aprox 220 +- 20 rs. And today even after applying the discount coupon (which was sent by your team on my mobile number) the fare of the same route came out to be 246rs which is not possible even if I had not applied the coupon. Kindly look into the matter and refund me the extra...

Hi Team,
I avail ola cab on 21 December 10 PM to 11 PM from Sodepur to Santragachi. I have recharge ola money on 16 December and for first time I was going to use ola money. When I asked ola cab driver that I would like to pay via ola money he told he is not aware of that and he insist me to pay by cash. I show him that I have balance in my ola money so it will be convenient for to pay through ola money. However he told me that he...

I had booked a OLA Cab for Out station duty in Surat to trip to Mumbai.
CRN[protected] pickup time was 1:19 AM

I was talking to your 24hrs helpline no for the driver details but was told that my booking is confirmed and the driver detailed will be shared latter.

I waited till 0:30 am for the driver details that time also I was told that the booking is confirmed.

If you don't have vehicles...

Hi last sunday morning[protected] i book cab from koyembad bus stand to chennai airport. While reach there t the time of payment he said he don't have cash for diesel so he asked me give cash not fo paid for ola money. I given cash but after some time it will detected in my ola account also. Please help me on these.

Details:
Driver name; satish
Crn no:[protected].

Regards,
Babu...

Today i traveled from hunsmarnahalli (Yelahanka) to mysore satellite bus stand at early morning 7:30. Which is just 32 km, bt driver took long root and took 38 km... And time duration taken 45mins...
As per agreement updated in ola app it's charge only 6rs per km and 1rs for per min...
That is
38* 6=228
45*1=45
Total should be 273
Bt u charged 500rs
There for i need detail mail or contact...

Hi,

Today (22/12/2016), I boarded a cab through Ola Pass. The details are as follows:
OSN[protected]
White Indica
Driver Name- Ravindra

I have knee fracture due to what I can't walk down the slopes/walk up the slopes using Crutches. My office is down a slope from the main road; that's why I book the cab for exact address of the office. So far I have never faced such a issue, that a driver...

Today I was paired with a cab which started from Bellandur to electronic city .I was traveling with two people whom the driver by going back almost 2 km and we're totally out of the way . I took 1 HR 15 min to reach my destination which I daily take only half n hour to reach . I really got frustrated and shall never book any Ola cab from now . I had to leave my very important meeting at office due to this unusual pairing . Please refund my...

I had a ride with Ola.than an another ola driver call me and told me that I booked a ride I told him that I didn't book any ride. but when I check my phone I was shocked, One ola ride automatically registered and when I canceled the ride they charge me 50 Rs cancellation fee.For 35 rs ride, I charged 50 rs cancellation fee. I did not even book the ride....

On 23 Nov 2016 I booked a cab from hospital to my home as I just delivered and was with my 3 days old daughter. I talked to the driver on call and told him the location he said because of traffic he will be a bit late.i said fine. When he finally arrived, iplaces my luggage and provided him the crn no. He said the crn no. Does not match.i talked to the costumer support executive he told me my cab is cancelled. When I asked why and I did not...

I am a MEMBER OF THE PARLIAMENT. I pre-booked Ola Cab for travelling from Mulund East Mumbai India to Sahar Airport. scheduled pick up time was 3.50 AM on 21st December 2016. at 3.37AM received a call from[protected]. the driver said his car battery is down and asked for help to push the vehicle. our persons went in serach of the vehicle but the vehicle could not be traced at given location. hence I had to cancel the ride and had to find...

This is in reference to my OLA share ride of 16th December. The driver collected extra cash of Rs 100 saying that there was no petrol and the cab can not go. Promised to refund it that day itself. Also, money was deducted from my ola money . When I tried to contact, his number is not reachable anymore.
The name of the drive is Magesh K.
OSN:[protected]

I have complained twice already in OLA support but no response.br...

I got a chance to travel by ola some days back.While travelling i recharged my ola account. After reaching the destination, driver collected money from me.But after sometime, money was deducted from my OLA account also. OLA is not providing proper customer care service also. It was happened on dec05 9.18am. Ride number was OSN[protected] and driver name is Ramesh T....

I booked a cab from hwa rly stn and first he tooked 50rs for parking then he tooked long route at the drop point my network was unable then he tooked cash 400 after an hour i reached at network then i got msg payment was done by ola money 392 rs i called the driver to this inconvanience he said forget ur money u paid i kept as tip what is this, this is realy disgusting
crn no[protected]
cnt no [protected]
email id [protected]@gmail.com...

I Booked ola cab services from Ahmedabad to Railway Junction and shapath hexa to hotel Sri Krishna Taltej near SG Highway. I contacted driver but he switched off his mobile and other time driver answered my call and no response from his end. I am getting messages customer not answering the call and no response from customer. This is the service I faced problems in ola Services during my Professional time (office hours) They were misusing...

I have booked cab on 16th of december from sai baba temple road to jalahalli air force station. I was having 79 rupees balance in my ola money.
I had paid bill through cash rupees 496 and they have deducted 79 from my ola money balance too.
When i called to custmare care they said it won't be possible to refund your amount as u selected payment mode ola money.
Driver name : ravi chandra d g
Crn :[protected]
Please...

I have booked an ola cab on 18 dec 2016 to travel from vasai to mumbai international airport under olas crn no.[protected] at 0800 hrs on 19 dec.
At 0750 hrs on 19 dec, just 10 minutes prior to booked timing i received a message "sandeep [protected] is on the way to your location in swift dezire mh01bt9617.
At 0755 i received another message" your ride with sandeep kate has been cancelled. We apologize for the inconvenience"br...

Dear sir,
This is in reference to my booking details from sai baba temple road, kundanhalli to jalahalli air force station. The booking was made through ola cab.
Booking date : 14th december 2016
Crn number :[protected]
Driver name: ravi
I was having balance in my ola money 599, the driver is taken bill as a cash 474 and they deduct 474 from my ola money also.

Please refund my ola money balance....

I was going to catch my train. Despite of telling driver to go from shortest route he took long route. And seeing me as a single lady he dominated and took extra cash.total bill was Rs821 I paid him Rs526 by OLA MONEY. And Rs 500 by cash. Instead of returning Rs 204 back he asked for more money. He said he don't want ola money. What is this non-sense? he started shouting and created a public scene. I was alone lady. I had to catch my train...

OLA Share pass is not working now before it was working. I have applied OLA share pass from DLF Phase 3, Gurgaon to New Udaan Bhawan, Delhi which reduce my fare to 80. But now in the same location the share pass is not working. I have bought the share pass of 149 and was no use after 5 days.

Kind of wastage of taking the share pass. As I have taken the share pass for this location and now it's not working....

I had worst experience with OLA recently when I hired a taxi . They Generally charge a flat Rate 560 for any where in the Bangalore city to Airport considering 56 KM as max distance and charge RS 10 per km
I had shocked while seeing the final fare while reaching Bangalore airport with just 49 KM and 83 minute travel time normally it should be 600 or so but they forced me to pay RS 1689 mentioning that Airport rate are different and...