Ola Cabs / ANI Technologies Complaints & Reviews

Hi

I booked Ola cab today from New Town to go to Thakurpukur on 29-Nov-16 evening.
Reference number CRN[protected].
Driver took the shortest route using the GPS and that is the usual route I used to take everyday for this travel.
At then end Ola sent me a bill of 42 kms charging Rs 680.
Whereas the distance of the route can never be more than 28 kms.
There was no abnormal traffic during this...

Date of Travel is 25th Nov 2016. CRN[protected]. Booking done for 10.20 am. Driver Mobile No. [protected].
1. Driver details were not shared 15 mins before as promised
2. We located vehicle and got driver's no.
3. Driver told that he is nearby and reaching in couple of minutes.
4. Calls were made at 10.21, 10.23, 10.24, 10.25. Driver did not pick up calls.
5. Received call from [protected] at 10.24 telling...

Hello Sir/Madam,

This is shivani rajput here . on November, 27 ( SUNDAY) . I was taken a ride from rajouri garden to palam colony new delhi around 7:00 pm. when i had booked a ride through ola app. there is no description available regarding a surcharge . only it shows an option that Iam on surcharge but no details are available there. i dont understand that what is actually surcharge? then whenever i have completed with my...

Dear Sir/Madam

As per my ride CRN Number[protected] dated 27/11/16, the total fair comes to Rs. 525/- (Five Hundred and Twenty Five only), the amount deducted from my ola Money Account and also the driver collected cash from me. on dated 28/11/2016 i call to driver to return the cash amount, the driver committed but the amount not return till date. May kindly request to take a necessary action at your end.

regardsbr...

I booked a cab in the morning at around 12 pm. Driver came on time and picked me up. His app was not working. He was not able to locate Client and start trip. but he he allowed me to sit . Poor guy called up driver support and they told him drop me and bill will be manually generated and told to him. he dropped me to the Location. when he called the driver support, he was informed that he dint start the trip and its his mistake. I called...

I had travelled via ola cabs, car no. Ending 7067 from airport to indirapuram. On our way back, our driver requested us to pay via cash as it is difficult for them to withdraw through ola.money. so, i made the payment to him in cash. As my data pack was not wrking i coukd not check the notification sent by ola that the payment has been deducted. Via ola money. Now, when we are calling ola cabs, the driver is refusing that the payment was...

Ola Cabs- CRN no.[protected]. Prior to the booking on morning of 30.11.2016, I called customer care and registered my credit card for ease of payment. Thereafter, I booked a ride on the app on the same morning. There were no pop-ups or options immediately evident to show that i had to CHOOSE a mode of payment. At the end of the ride, I was informed that I had to pay by cash (which I did not have). Then Customer care informed me that I have...

Last night I booked a ola cab from my office way back to home, Sharp at 11:29 I received a driver number and I called the driver and provided my pick up location and he ask me to wait for 10 minutes. I tried calling the driver twice asking where he was! He said somewhere around my location. I waited for around 20minutes n I received a call from ola saying driver has cancelled my booking?!. And I received a bill of rs 75 as a cancellation...

The transaction I'd is c8p4-obn4-2zdm the driver has taken cash and the same ammount has been deducted from my ola money account so I hereby request you to look into this matter and refund me same amount in my ola wallet account at your earliest.

I asked the driver since it is cashless ride but regrading to this his reply was that he has not received any money from company so you have to pay me otherwise I won't let go so...

Today my husband needed to go to the airport so I booked ola yesterday night itself. ...but when he was about to leave around 8 pm, the driver cancelled the booking...so we had to search for another option to travel. I want to know why they have cancelled it themselves at the nec of the moment... if this gets repeated how am I supposed to travel in ola....

This is against CRN[protected]. Driver's name is BIOS Das. I had booked an ola cab in which I had already mentioned my destination. On calling the driver, he enquired about my destination. I told him that he was to provide service anywhere in the areas covered by ola in Siliguri and that destination could be changed midway! He started arguing, abusing and intimidating me on the phone that if I want to ride an Ola, it has to be by 'his rules'...

Requested sir / madam,

Would like to inform you that for my ola id [protected]@gmail.com, i made a booking vide crn[protected] for my parents on 26th nov 2016, at the end of the ride (At destination) driver showed his device to my parents, showing that rs. 128 has to be paid in cash. So my parents give him the full amount rs. 128/- in cash. Unfortunately my mobile was out of network area at that time so i was not able to check...

This is regarding the ride with CRN NO.[protected] from vasundhara enclave to mansarovar garden, registered mobile no. is [protected], email id [protected]@gowhitehouse.in, this ride was instructed to be charged from my ola wallet but upon the end of the ride driver charged the passengers with cash amount of ₹450 and the same amount of ₹450 was even deducted from my ola wallet. I raised this issue with the customer support ppl who at first...

Hi This is regarding a booking number CRN[protected]. The driver did not show up and the ride was cancelled last moment. Is this the type of service quality Ola shows? I had to catch up a flight. Luckily i got a rickshaw that time. Or else i would have missed my flight. I didnot expect this from OLA. I booked the cab expecting that OLA will not do this ever.

Completely dissatisfied with OLA!!!

Regards,
Sanyogita...

My self Sunil Patekar, with contact number [protected], email ID [protected]@gmail.com I had booked the Ola cab from Nasik on 26/11/16 with CRN no[protected] at 8.30 am.

I have made cash payment to driver after trip but meanwhile OLA money has deducted the same payment from my Ola Money app when I have called there customer care department for the same they have denied for payment.

So I need my money back, I have...

Yesterday i have travelled from bhoiguda to nampally by ola cab after reaching destination driver shown in his mobile Bill amount was 170 rs and we paid the same after 2 mins we got mail that bill amount was 120 rs driver took more money from us than the bill amount Ride deatials are
Ride Details


Raju

7.1 km 34min

Mini - Silver Indica
Upgraded from Micro

04:18...

My experience with ola in chennai was worst. I took a cab from chennai egmore to chennai central a distance of 2.4 kms and i was charged of rupess 289. When i called customer care they gave me 4 different reasons to charge so much. I recorded all the 4 calls of the executives as one of them reasoned me of peak hours booking anither ine reasoned me of making the cab wait at pickup location another customer care executive reasoned me of wrong...

I booked a ola cab for my in-laws on 27 november 2016 in bangalore (Micro category). Ride estimate was shown as 364 to 403 rupees (For less than 30 kms) at the time of booking. There was no intimation of surcharge (Peak pricing) in the app at the time of booking.

Final bill after ride is 946 rupees of which peak charge (Fare increase) is 439 rupees. Price per kilometer is 31.55 rupees per kilometer. Micro category is the cheapest...

I would like to complaint about a driver who picked me on my recent trip from mg road gurgaon to sector 10 a (Gandharve - crn:crn[protected]. I had booked a cab from mg road to sector 10 a gurgaon.in midway, at rajeev chowk, the driver started screaming at me that you are taking at wrong way and called the customer care. If you will ask any driver who drives in gurgaon, he will tell you that only way to reach sector-10 a from rajeev chowk...

I am complaining about my ride with ola on 27th Nov 7:30 pm coimbatore to cheran managar.
Driver name Thirunavukarasu TN38BX1960. I booked cab from Coimbatore junction. Such drivers will definitely spoil the name of your company .I work for an MNC company we definitely contribute by booking your cabs ..I am definitely going to post this in Facebook ....