Ola Cabs / ANI Technologies Complaints & Reviews

My last ride with OLA was THE worst ride I ever took. SERIOUSLY. I was in the Noida city center metro station, but I chose Ola, thinking that I will reach my destination comfortably.

I booked an Ola share for the first time. The AC was not working and that cab was full of dust. Why do you even let such old cars offer cab rides?

The driver didn't take me to my destination. Instead, he drove me for about an hour...

I have booked Ola cab for Dt. 24.11.2016 and confirmation received from Ola. Reference no. is. CRN[protected] at 4.10 in morning. But No can was arrived to pick up on schedule date & time . There was no call from driver. I missed train from Nashik station. Please look into matter. Provide compensation for breach of contract and mental harassment contact on [protected] or [protected]....

Driver Srinivasa, CRN[protected], he took cash inspite of deducting INR.178 from my ola money account. He took cash saying that he wants to refill diesel and the ola amount deducted will be reversed to my account after he speaks to the customer care. I want either my cash back or the ola money credited into the drivers to be reversed and debited to my ola account at the earliest. Waiting for positive reply at the earliest....

My Name is Sajoo Bhaskaran .
Email : [protected]@gmail.com
Phone: [protected]
I took a ride from Patel Munniyappa layout, Nagenahalii, RT Nagar, Bangalore to Shanthi Nagar Bus Stop, Bangalore on 26 November 2016. I had OLA money in my phone, but when i started the journey driver told he wont accept the OLA money. Later he charged
RS86 from OLA money and RS300 in CASH. But this 300 invoice has not been sent . The driver...

Today I had booked a cab from Thane to Kalyani.Total distance was 24 km, travel time was 70 minutes.But the amount charged was Rs 846. Rates were not clearly intimated to me.Also I didn't got the positive response from customer care.Normally for the same distance it amounts to Rs 450.Kindly look into the matter and reimburse the unreasonable money charged....

Dear ola, you are fraud.
Here's why!!!
I took a ride from ville parle to bhandup, it's a 19 kms ride.
I have ola share pass, which is 100 rs for 15kms and then micro cab charges for the remaining 4 kms. As per your advertisement, micro is at rs 6 per km.
However I was still charged 178 rs.
As per my calculations. It should be 130 or less. Also, there is no toll.
Please explain. br...

CRN[protected]
On 12th Nov, I booked a cab at 3pm for ad pop to railway station Jaipur, to catch a train. I spoke with the driver Shravan and gave him my address details. I was kept waiting and then suddenly I got the cancellation message. I was fortunate to get an auto and could just catch the train.
To my utter surprise on 25th Nov, when i booked my next Ola, I received information of Rs 50 deduction from my Ola money for 12th...

Hi,

on 25th of Nov, 2016 i booked a Ola Share cab around 10:50 or before that from Jadavpur to my home address which is in bansdroni and the distance was 4.8Km as per Ola customer representative and the ride estimate i got from the app before and after booking was Rs58. Now when i Boarded the cab i asked the driver to input my OSN number. He said he can't as he has another customer who needs to get picked up and after she...

Hi,

I am not getting my cab details as SMS from OLA even after successful bookings. This has happened many times over the past few weeks.

I am using the latest updated version of OLA app. Could you please look into this at the earliest.

I am not recieving any invoices to my mail id after the rides also. My mail id is [protected]@gmail.com. Please reach out to me to solve this problem ASAP....

On 21st November 2016, I took an OLA micro from my apartment at Wakad, for my office at Bavdhan, Pune. The CRN number was[protected].

It was not the first time I took an OLA ride from my home to office (or return). I took similar ride on 15th November, CRN: CRN[protected] and 21st November again (from office to home) CRN:[protected].

All these times, I make sure that I take the same shortest route and the distance...

Booked a ola from churchgate... The charges shown in the app was 353rs. Last moment the driver cancelled the ride. Then received a call from ola asking if they can rebook the car. Which we did as it was 10.30 at night. After receiving the destination we were suddenly given a bill for 1105 rs. After complaining the call center personnel says we have sent notifications and msg about high charges... But i had not received any notifaication or...

Sir, i have book a taxi from Ola cab App on 18/11/2016 for 1330 Hrs on 19/11/2016 from Khekra to New Delhi railway station to pick up Mumbai Rajdhani with my family. They send me massage that our representative will come and complete your journey. But at the last movement their taxi driver denied to pick up and cancel the trip.They do not arrange any other taxi for me after giving the assurance. And finally I arrange taxi at very high fare...

We have booked suv, crn[protected] for our travel to kr puram railway station. without any notice, the cab was cancelled 5 mins (scheduled time 5.45) prior to ride and we ended up in booking two cabs for the same out of which one cab with crn[protected] was broke down 10 kms prior to the destination and we ended up in missing the train (train departure at 8.13 pm). this will be last time i am going to book the cab from you guys....

Cab No: KA53A9744

Bill - 100
Ola Money Deducted - I did not receive any message from the Ola team about the deduction of ola money. But they have deducted the money.

Cab Driver charged 100. So, for a trip I have paid 100 bucks extra. When I called customer executive, he informed me that it is not possible to refund the money, I should collect them from the Cab driver.

100 bucks is not a...

Hi, I had booked an Ola cab for my parents. My parents needed the cab to drop off a guest at the airport and return home in the same cab. After reaching the airport, the driver refused to drive my parents back home from the airport - they had to wait for a long time to get another vehicle.

I would like to lodge a complaint against the driver (Asaullah) in this case....

Please note the cab operator is fleecing the customers with having surcharge prices during peak hours, the surcharges prices leveed are about double the regular rates. This is actually taking advantage of the consumer when he/she needs it the most. The operator should stick to one pricing at all times, its not like its operating during late night hours when there are fewer cabs operating. Cab operators can have a higher price if they want...

1. CRN :[protected] Cancelled
2. CRN :[protected] Cancelled
3. CRN :[protected] Cancelled
4. CRN :[protected] Rs. 712/- paid.

1. My name is kenanya kumar kasaraneni. On 23/11/2016 at 06:30 pm, i booked a cab from my home to reach chennai central raiway station. I choose the ride later option (i.e. 08:45 pm) to comply with my train timings. I checked the app at 08:40 pm and the cab is 10min away. So, i thought...

I took olacab on Saturday 19nov.from kalyan to Parel.They charge me 1630.00 for 53km.when I enquire they told that it is peak hours charges/High demand for cab charges.On my return journey I paid rs.760.00only for 54 km.by uber cab. So I would like to lodge formal complaint for malpractice & cheating. Even as per their rate chart the fare should not be more than 800.00 but they charge me 2 times(approx).Inspire of my best efforts they fail...

While, i paid, through ola money, driver said ola money is not working. and took the money in cash. and, my ola money also got deducted.

CRN no. was:[protected].

I am feeling like cheated.egarding driver's cormplaint

I am expecting a refund for this issue. when i called to customer care regarding driver's complaint, they said there is no such policy and we cant help in this.

why dont...

I had travelled through OLA yesterday 22nd Nov under Booking ID CRN[protected] from Old Delhi Railway station to Pritam Pura, Delhi. Ola driver mentioned his Ola money was not working anf pay through cash, I paid via cash and later Ola Money deducted. There is no means to log complaint either through call or email. I need a refund and response on the matter...