Ola Cabs / ANI Technologies Complaints & Reviews

I booked an ola cab today[protected] @ 7:04 in morning from shastri nagar metro station delhi to cp, i called up the driver vijay unfortunately he was late and i was in hurry so i booked the another ola n cancelled the booked once. Then vijay called me up and asked me ma'am have you cancelled the booking i said yess and he suddenly started abusing me and started provoking cheap words.. If this is you way to treat you valuable customers like this then i am sorry this is my last ride fr you guys. Next time i'll be aware of not booking ola a d scared to.. By god grace this was the only bookings what if i was there in his car.. Sry ola people please reveret me with the positivity.. Waiting for your response.
Vijay ([protected]) is on the way to your location in a white i10 dl1rt4685.

Once you board the cab please share crn[protected] with driver to start trip.

I have booked a trip from palam viahr - gurgaon to malviya nagar - new delhi.
Why the fare includes toll/ parking charges while there is no toll on the way.
I need an explanation.
Before i understand there was toll, but now there is nothing like that.
Why are you making extra changes on behalf of it?
The extra money charged should be refunded.
My trip id is :[protected]
Trip date 28- sep -2016
Toll charges : rs.100
Kindly provide an explanation or refund asap.
I hope you guys are not making a fool out o[censored]s and hopefully you are genuine people.

I was in Banglore on 26th Sept 2016 and had booked Ola Rental 8/80 for a day from the airport (done by my son [protected]). Firstly taxi came quite late and then the driver refused to come to Dabaspet and from there to indian Institute of science. Ola supervisor at the Airport got another cab but it did not accept the Olarentals discount coupon and hence i lost almost 45 minutes. Finally Ola supervisor booked me a cab for a single ride to Dabaspet and told that I can get another ola cab from Dabaspet. I paid Rs. 1147 and reached Dabaspet at 11:37 am. i have taken a picture of the bill. I could not find any Ola from Dabaspet to go to Indian Institute of science and my whole day and program was scred up. The supervisor at airport mobile number is [protected].

It was a horrible experience with ola in banglore.

Sir i have booked an ola cab from coimbatore railway junction and white indica owner was murgeshan ([protected]) in white indica no tn 99f1019 and crn[protected] as i have ola money account and from that the money 152 rs drducted but after he took152 rs for the bookings and i have paid 302 rs i request u not to rrlease the amount from my ola money account.
Iype chacko

Hello My Name is Rahul Singh and iam an ola partner in mumbai and my car is in partner with you and my car no is MH04GD8896 There was a complain on my driver on 26/sep/2016 and one person complained that the driver was not a registered driver but this was not true and they called me up in the office and they stopped my device and booking was not coming so i came to the office in andheri ola office and they said that you have to pay fine of 3000rs and i told that complain was wrong and i will not give the panalty than they started misbehaving with me and "they told that we dont require your car our chairmain have much money we dont need your car over here and the device also they have taken" .I please request you to take action against it and to start my car as soon as possible .
office where i had gone to is at
Address: Ola Office:-6th Floor, Corporate Center, Andheri - Kurla Rd, J B Nagar, Andheri East, Mumbai, Maharashtra 400059

We are booked ola mini cab from mulund forties hospital (Mumbai - mharashtra) to vithalwadi station (Mumbai maharashtra). We are with patient. But cab not coming on place. We are waiting there more than 1 hour but still driver not responding our calls & not coming at place.
Giving details from ola
Driver details : laxman : [protected]
Vehicle no - mh03bc1894
Booking reference number : crn[protected]

Dear sir, i have paid my bsnl postpaid mobile bill from ola money tran. I'd is c836-2t3t-9518 dated 3/09/16, but the payment not deliver to bsnl, and amt. Debited from my ola a/c. Kindly refund the money to my ola a/c. Otherwise i will complaint it in consumer forum. Please do needful in certain case, if you do not respond on my complaint i will try to your head office.

Hello ola my name is prashant my mob Num is 9374929o28 i daily use ola service but currently ola service is too bad because driver deny all ride maximum driver phone switch off after booking long distance ride so take action again driver all driver use tricks for income i know 7 tricks to free income from your company i cracked it so fix the all bugs and do best service thank u

My name is puneeth and i reside near kr puram, bangalore. I booked a cab on 25th of sep 2016 at 6 pm and as i was waiting i could not hear anything from the cab driver. I tried to call the driver multiple times but was not able to reach. When i reopened the so call friendly app with ola i was shocked to see that my journey was in progress where i did not book the cab at all. I tried to call the support and was told to complain within the app which i did and that too multiple times.

After 24 hours i get an email (Remember not call) stating that they will take strict action the driver and the refund cannot be given. So, here the driver did not eat the money i did not get the money and god know how many such incidents happened when ola cabs managed to get atleast 80 rupees per customer. I would like to have my refund of 80+ rupees of whatever that was deducted for non usage of service.

Dear sir my name is Nijam Choudhary my car registration number is DL 1RTA 6111 mene apni gaadi olacab me February me attached karwai thi starting month me nice MBG scheme acchi aayi. 80 boking 40000...next 2 months baad 80 boking 35000..next 2 month baad 80 boking 34000...or finely ab bohot kam MBG scheme arahi hai sir please note my complaint ase toh meri EMi bhi nahi nikle gi sir nahi toh mujhe another company me attached karani padegi

Thanks For Olacab Delhi
Regards Nijam Choudhary Ph [protected]

I booked my ola cab at 5pm in ride later option for return at 7pm from besant nagar... Seetharam (red elite) driver working with ola cab was te one supposed to pick us up...v called him, he asked te drop location and cancelled te trip reporting tat v didnt response to his calls...so insane.. v were waiting for 40mins calling him...he spoke very badly and banned the call.. such a irresponsible and rude driver ever experienced.. never wanna depend ola anymore..

Driver name - bajirao (white indica - MH11 BD 5559) was extremely arrogant . He could nt locate my location . When i asked him to come to the correct location . He said tht he wudnt be again coming back to tht place and refused to come and banged the phone . Ola should be more careful on hiring cars and drivers . Any tom dick and harry is tying up with ola and spoilinh ola s name . Ola should ask the drivers to be more polite to their customers . Otherwise there is no difference in a kaali peeli driver and ola driver

We had booked a cab from Airoli to Marol Millitary road and the driver dropped us at the location and went. My wife had forgotten her bag in the car, after sometime we realised that the bag was left in the car only, then I called the driver and told that we had lft the belongings in the car only, the driver came after 20 mins and we took the bag from the car.And today morning when we checked the bag, the money was missing around Rs.1500/.
Pls look into this issue. Pls investigate further as it is the question of the Integrity on the part of Ola brand. If such drivers are being appointed by the Ola brand and if such is the quality of drivers being appointed in Ola then I would immediately stop opting for Ola cabs for my future travels and would spread the word amongst my friends for not opting for Ola cabs.

Regards,
Sukesh Krishnan

Further to my complaint on 21.09.16, complaint id ccn01328904, today, on 25th sept, 16 too we had very unpleasant experience on two bookings the details of which are as follows:
1. crn no.[protected] we booked cab from goregaon to go to vasai. at borivili (e) the driver complained that his vehicle had developed some problem and that it would not go ahead. we had to shell rs.283/- which included cancellation charge of rs.50/- which was mentioned by me in my earlier complaint. this cancellaiton fee also was for no mistake on our part.
2. crn no.[protected]: the driver first said that he would not travel to vasai as he would not get return fare. he was very adamant but then we told him we were on our way to attend a funeral, he reluctantly agreed and took us to our destination but the toll charges of rs.35/- which is included in the fare was borne by us. we were not aware that the toll charges are included in the fare and paid the same after the driver told us to pay. thus we ended up paying rs.35/- more. this is nothing but fleecing. this is the third time we experienced a very unsatisfactory service from ola cabs. i hope you would respond to this complaint.

Yesterday I had booked a OLA cab to Ghole road from Sahakarnagar no. 2. I had booked it at 6:00 pm and saw that the driver had reached my destination. He did not call inspire of not finding my house. When I called him, he said that I was not telling him the correct address. So I told him to wait wherever he was and I went to find him. Then too he did not have the inclination to come at the foretold address. He told me that I was wasting his time and why I called him in the first place. Also he told me cancel the ride. Ridiculous service offered. Not recommending it to anyone ever!

3 times driver refused me to go to Manipal university from safai Mansingh road and for their mistake what you guys did that I will be charged Rs50 for my next ride instead of charging driver which is really not fare at all, I have booked three time cab from there and all three driver refused to drop me and it was also the night time, the time was 10:30 pm, I curse ola that time!

I am from Bangalore.
I am on behalf o[censored]ma maheswari k s mobile no. [protected].
3 of your drivers denied duty & my ola money is charged for the ride which i did not take
driver krishna. CRN[protected]. i CALLED HIM 7 TIMES
he has taken trip in my name to banashankari. i wanted to go to majestic
this trip cost 149
basavaraj CRN[protected] didnt come. his trip has ended at magadi road which not the drop location TRIP COST 122
& prashanth kumar CRN[protected]. I cancelled his trip as he was not near our location . & you guys cut 25 for cancellation.
you dont have a proper system in place to monitor these drivers.
now refund my ola money of 300
for further details contact me on [protected]

Hi team,

Ola is the worst cab service ever, i have booked the cab and i have given the correct navigation also but the cab was cancelled with out intimation. the cab number is ts11jtr1471 ritz, driver name is shaik.([protected]) is this guys number.

If ola cant provide the cabs dont provide them in first place but you guys provided the cab and cancelled with out intimation. ola sucks!!!

I booked the ola cab today morning... In maps they showed me within 2 mins it will arrive and after I got the information of the driver, I called and asked, he told I'll come within half an hour wait for some minute. Then after sometime he asked are you going to pay by cash or any coupon...if by coupon or ola register paying he told I won't come and if by cash only I ll come... After 45 mins I called the driver but he didn't pick up my call.. I was waiting there for nearly 1 hour.. Then again I called to the driver number.. He was speaking with some other person and I heard a busy tone.. Then after some time again I called then he didn't picked my call.. Is this a service... Very worst ola cab and.. Service is to satisfy the customer needs during their emergency... Wat is going on.. Very bad review on ola cabs

I receive unnecessary messages to my phone no.[protected]. I dont want to use ola cab service, so delete my ola cab account permanently. At present I am not required your services as I have my own vehicle. Hence i request you don't send any messages related to your services to my number. since I am not using the account and moreover I have shifted from madurai to vijayawada