Ola Cabs / ANI Technologies Complaints & Reviews

The fare rate was approx 120-150 for my destination . That guy switched off his phone and told it will be 240 Rs and after argument we had a deal of 170 rs still i had to give 20 rs more . When i reached my destination i didnt had change so i gave him 200 Rs and waited there for change and he told me to wait and ran away very fast . His name Rathod and his no :[protected] Location : Aurangbad...

Dear Sir/Madam,
I booked an ola cab from Phoenix Mall Pune today 18th September 2016 at 8pm, and I got a message that cab no...9212, driver Jeevan Kashinath has arrived. But when I tried contacting him his phone was switched off for more than 15 minutes. Finally he picked the phone telling me that he cannot come and asked me to cancel the booking. I was in a hurry and took your rivals cab to reach my destination. This was highly unprofessional...

[Ola Support] #[protected] App Issue : Unable To Apply Coupon

The above complain was highlighted to olacabs, where they had given the offer vide email. I.e Rs 75 off. Instead of attending on the right time the supervisor didn't follow and just gave 2 miss calls. And after repeated follow ups the email comes as follows. That the offers are system generated and is not eligible for everyone. If that's the case then they should...

Hi,

I was tracking my driver from last 6 days. He was not qualified for any incentive.

Kindly let me know which bookings are invalid for incentive. Please let me know as soon as possible. It is impacting both financially and morally.

Please check my last 6 days bookings. There should be some error. How it is possible for all six days. Whenever my car cross 16 bookings, your system says invalid...

First of all you received the cash in advance but didn't provide me the drop at my scheduled location (OSN[protected] which is very unethical and compared as stealing or robbery.

We have waited for more than 10 mins but the shared co-passenger didn't show up at the scheduled location and he asked the driver to pick up from a different location which was far away from my scheduled destination. (THIS IS NOT IN YOUR POLICY FOR...

I've booked ola share cab on 17/09/2016 Saturday night from Guindy to Lakshmi Nagar Velachery. The cab came on time but the driver dropped me at Lakshmi Nagar Adambakkam and told this is the destination he got and deducted 50Rs fare from Ola money. I insisted him that this is not the actual place but he argued that this place is showing him in GPS for drop and he told me to call ola customer care. Then I called ola customer care and told...

I have been experiencing frequent denial of rides on my bookings .Cab drivers are trying different techinques to avoid rides and cancel, opting for better ones. They cant be choosy !!!.

Inspite of complaining several times to OLA customer services they send out a standard email saying that they have registered our complaints and are going to take action on the driver and no further communication on closure of complaint.br...

Dear sir,

I m Roshan Kumar. My Mobile number ragistered with ola is [protected]. I have issue regarding my mbg for 12-13 September for Car no. HR38V 1996 .As per conversation by your CCE l am not received mbg becoz of invalid bookings. It is happening with me since last 4 or 5 days. As per discussion with my driver I don't have any invalid bookings.l collect cash from driver on dealy bases and everything was correct.l am so...

I had booked mini olabcab ride at 1:41pm on 17sept 2016. Cab white Indica. Driver name: machindra bhal. My booking request was accepted. Driver did come to near pickup location. I had even called to determine exact location of the driver. However my request was cancelled randomly without any reason. Please ola stop this services if you are not well equipped to handle it. CRN[protected]...

I have booked an Ola Micro cab at Taurus Society, Evershine Last stop, Vasai (E), Palghar, Maharashtra-401208 on 17/09/2016 at midnight and I received a massage stating CRN No.[protected] with Driver name-Jaishankar (Mobile Number-[protected]) having Vehicle No.MH04ES8848 and the same was suppose to reach in 6 minutes. And after waiting for more than 6 minutes, when I called the Driver, he replied he can't come as he is having dinner.
Than...

I wanted to drop my relatives to the airport on 12th September evening.

Booked ola.
Afroj ([protected]) is on the way to your location in a White Vista MH13AX1198.
After asking destination I got the message that can is cancelled.

Booked another cab.
Shankar ([protected]) is on the way to your location in a Grey Vista MH14CX3086.

Same result - cancel

3rd bookingbr...

I booked an Ola Cab Share (booking reference: OSN[protected] today morning and the Ola App showed that the Driver was 1 minute away. When I called the Driver, he said that he was far off and would take 12 to 15 minutes to reach. I told him that I was cancelling the ride and I cancelled the ride (reason: I changed my mind) within 2 minutes. Yet I was charged a cancellation fee of Rs. 25 on my next ride. Cancellation fee can be charged if I...

Today i booked ola share for 2 persons .
myself and my wife . one year old kid also there with us .

i booked ride from tambaram to okiyam pet in chennai .ola share shown me 195 rs for the ride cost .

i called driver and he came . when i get in to the car the driver asked why it is showing 195 rs for me ? i told him it is share drive so it is showing like this.
he landed the cab in the corner of...

I book a ola cab but driver will choose long route and he drive with in 44 mints 26.5km in kolkata road.but i saw in map my destination only just 10km.why ola drivers can do that and its very bad for my ride.ola will charge for 342 rs but when i book other cabs they will charge for this ride just only 200 rs.
Please do needful help.
[protected]@gmail.com
For contect...

I took a cab on 15th Sept 2016. Driver told that his mobile is not working so he didnt started my journey. And when I reached my destination he charged me 300 when I told I had applied coupon of rs 100 off then that he replied 50 rs off will be given and took 250 from me. I am a regular passenger of that route and max amount can be 150 rs.
I made a complaint that the driver has taken extra money 250rs. OLA cust care told they will...

Dear Support Team

12th September 2016, I have recharged my mobile through OLA recharge app. As per mobile app it is showing I will get Rs.80 talk time against recharge of Rs.80.00. The screenshot of the same attached for your reference. But actually I got only recharge value of Rs.60. I am very much upset about this. They are requested to return my money as they are cheating general public like me through wrong information....

Hi,

Some of the drivers use my number to book a drive and they cancel themselves and count their trips. This is been happening from past 3-4 months. I have daily receive a lot of sms for Ola cab booking.

Kindly take serious actions, since its irritating me to get trip messages from drivers and they cancel themselves.

Regards,
KarthickT...

This is to inform you guys that on 08th Sept 2016.
I made a complaint that the driver has taken extra money 1000rs.

The Ola team is not helping me at all,
I tried calling the driver numerous times but he did not answered my call.

Today Ola says they has checked and driver has not taken any extra money.
Why would the driver admit that he has got 1000 rupees extra.

I need this...

My wife with our new born kid booked a cab on 4th September with a Ride later option (@1030 pm) from Tnagar to Pallavaram.

The cab booked was mini (indica), there were 4 pax + 4-5 small luggage( can easily be accommodated in Indica).

The driver came at 10.30 and started shouting looking at the number of passengers and the luggage, he asked us to cancel the trip. We booked the cab with ride later to be sure that...

I am a customer of ola. I have rs.395 as balance in my ola money account. But today, when i booked ola cabs mini/micro, the first question they asked was whether i wished to pay money through cash/credit. When i told them that i intended to pay money through ola money since i have sufficient balance, they cancelled the journey. Though i tried to confirm the booking using my phone using the appropriate numbers, the itinerary was cancelled....