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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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560034

Ola Cabs / ANI Technologies reviews & complaints page 331

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V
vikkyyy23
from Delhi, Delhi
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Cab cancelled after booking without intimation

Address:Ranga Reddy, Andhra Pradesh, 500084
Website:ola cabs

Hi team,

Ola is the worst cab service ever, i have booked the cab and i have given the correct navigation also but the cab was cancelled with out intimation. the cab number is ts11jtr1471 ritz, driver name is shaik.([protected]) is this guys number.

If ola cant provide the cabs dont provide them in first place but you guys provided the cab and cancelled with out intimation. ola sucks!!!...
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R
Rachel Rubina. R
from Contai, West Bengal
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Very worst

Address:Coimbatore, Tamil Nadu

I booked the ola cab today morning... In maps they showed me within 2 mins it will arrive and after I got the information of the driver, I called and asked, he told I'll come within half an hour wait for some minute. Then after sometime he asked are you going to pay by cash or any coupon...if by coupon or ola register paying he told I won't come and if by cash only I ll come... After 45 mins I called the driver but he didn't pick up my call.....
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K
kishor polimetla
from Hyderabad, Telangana
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Receiving messages, need to delete my phone number

I receive unnecessary messages to my phone no.[protected]. I dont want to use ola cab service, so delete my ola cab account permanently. At present I am not required your services as I have my own vehicle. Hence i request you don't send any messages related to your services to my number. since I am not using the account and moreover I have shifted from madurai to vijayawada...
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D
deepankar senapati
from Delhi, Delhi
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High cab fare for

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.olacabs.com

Booking Number:CRN[protected]
Date of Travel 09th September

It was literally a Hell Ride.I booked this cab for my wife and 10 month old son.After seating in the cab the driver told that he did not have enough fuel and that the car may stop anytime.He said he will now search for fuel and then drop her.He refused to switch on the AC citing no fuel.my wife requested to close the windows and switch on the AC as my 10 month...
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S
snehasrinivas
from Hyderabad, Telangana
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Taking amount more than billed amount

Address:Hyderabad, Andhra Pradesh

CRN[protected]

It is to take your kind notice that this ride was giving me a bitter and
bad experience as i have paid Rs200/- of parking fee at airport after
completion of ride the driver has not deducted the much amount from the
bill of Rs.789/- and collected Rs.789/- by hiding that issue is a
cheating, So pl. solve this issue and take action against the driver who
cheated me immediately otherwise...
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K
Kavin Kashyap
from Kolkata, West Bengal
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Service

Address:Kolkata, West Bengal, 700082
Website:ola

This is the 2nd time in a week that I got a very inexperienced driver, my CRN[protected], the shocking thing was that when I called the driver, he was sleeping in Bihar. I reached my location and saw their was the cab, but the driver was someone else. He did not know how to operate his mobile and how to confirm the booking. But still I took the cab, but it was a pathetic ride, he was driving wreckesly, I use cab daily to come to office and...
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A
Anks9999
from Churachandpur, Manipur
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About the misbehavior of driver

Address:171001
Website:Ola

We used Ola app and booked taxi from isbt Shimla...we called driver named Nitin and he said he could come to isbt..so he said u come to crossing(bypaas) and I m there only.we said okay we will be there ...we walked long distance n finay reached crossing in half hour.but when I finally called him.he said he is in khalini.and talked rudely and hung up the phone.we tried calling him but he didn't pick our call.i want to fire strict complaint...
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C
ChatAC
from Mumbai, Maharashtra
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Pickup failure kolkata crn 394494494

Address:Kolkata, West Bengal, 700019

I booked this pickup at 6 pm on 20 sep 16 for journey at 0400 hrs on 21sep 16 - this was acknowledged and 2 messages from ola promised driver details 15 min of journey time.

No car landed up - no message from ola. so at that time of the morning i had to walk around to locate a cab. this is a serious service failure and puts to doubt ola's ability to deliver.

Even my friendly local taxi driver does better!!br...
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A
ajaysinghauraiya
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incentive issue on 20th sep 2016

Address:122001
Website:www.ola.com

Hi,

My driver avdesh singh doing duty 8 ola paying me total mbg 2500. But he did not paying anything. And he saying that its not complete duty one thing tell me if coustmer going to 3 to 4 km how i am riding extra km how i got my amount.
My cab number is hr55x129.
Please do something for ola.

Regards
Ajay singh
[protected]
Ajay. [protected]@yahoo.com...
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D
dileepola
from Delhi, Delhi
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Regarding bill

Address:Patna, Bihar, 800001

I am user of your ola and mostly using it. On 18 sep 2016 i booked ola micro cab at 12.05 from patna junction. The cab boy divesh kumar pandit called me and told that i am coming 10 min. At the time of booking it was showing 8 min time.

He came at 12.30 pm and my ride start at 12.33 by crn number is[protected]
And traveled 6.5 km. My bill was rs 190. When i checked the ride time was showing start at 12.05 and end time...
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S
Saraswathi Mahadevan
from Mumbai, Maharashtra
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Unfair penalty charge threat message!

Address:Ahmedabad, Gujarat, 382424ado
Website:Ola

I was awaiting a old cab, at a crowded traffic circle. The driver did not call me on reaching the circle. By the time i located the cab, parked on the diagonally opposite side, and waded through the traffic, old had cancelled my booking because it was more than their stipulated 5 mts waiting time!
And i received a prompt message stating that i would be charged rs.50 penalty for having not taken the drive!
Date: 22.09.16br...
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F
Fyndmegha
from Adampur, Punjab
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Cab driver

Address:Chandigarh, Punjab
Website:olacabs.com

Name : megha gupta
Phone no: [protected]
Crn no. :[protected]
Driver name : dharampal
Cab : mini white indigo
The worst experience i had with ola was this ride
I rode with ola after a long time because i ride with uber from few months due to its amazing service

The driver first started sharing his personal stuff and the can was too smelly
The driver was highly argumentative...
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H
Hemali90
from Mumbai, Maharashtra
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Rude behavior of driver & also denning to return left belonging

Address:Mumbai City, Maharashtra, 400080

Hi,
I have used ola cab service on[protected] from mulund west to sahar elevated rd, sahar, international airport at 04:38pm. we asked the driver to stop the car in between to take the printout but he didnot answered us & when we said to stop he refused to stop for even a minuet. later on he took long route for which we said him before that this is not the way which was showing on his device & was also long but still he didnt bothered...
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F
Faruk Seikh
from Raipur, Chhattisgarh
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Not send cab to Pick up.

Address:492015
Website:Ola cabs

I book cab 7th September (CRN[protected] for my dormitory to Railway station ( I have done advanced booking 2 days before on 05th September).
On 7th September I am waiting with my Pregnant wife for Ola cab. But i got the the message from OLA (Sorry! we could not find a cab at your location for your pick up time ).
I was only 1 hour for train and more than 45 minutes journey when i got the message.
I was very tough time...
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N
Neeraj9910
from Delhi, Delhi
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Unacceptable behaviour of ola driver

Address:New Delhi, Delhi, 110025
Website:olacabs.com

Driver Name- Rohtas Singh
Mob. No. [protected]
Cab No. HR39D8031
Date 21/09/2016
The cab was booked by my female friend and driver thought that only she was going to take the ride but that didn't happened and he refused to go. It was clear from his intentions that he is more interested to take female passenger and can harass them. Need a strong actions against him as people like him are responsible for female harassments....
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J
Jeeto
from Nawanshahr, Punjab
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Not arriving at the pick up location

Address:Mohali, Punjab, 140308
Website:OLA Cabs

Hello sir/ma'am
I have booked ola cab on 18th september 2016 (sunday) night around 11 p. m.in mohali phase 7 to panchkula. first cab i booked and driver said he cannot go to panchkula sector-21 so i cancelled it. then i booked another cab and driver called me and said he will arrive at my location in 5 minutes as he was nearby. but i waited for 15 minutes and he din't arrived. they cancelled the request from their side. then i booked...
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P
Parag Karkhanis
from Mumbai, Maharashtra
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OLA Coupons

1. Kindly ask your drivers especially in Pune region to follow the traffic rules. I have been using Ola for the past 1 month on a regular basis and all the drivers jump the signal's especially in the morning time.

2. I got a message from OLA stating that I have a Coupon available which I can use within a particular time period. But when entered the coupon is not accepted. If your system does not accept, then why do you make...
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S
sameeksha dwivedi
from Bengaluru, Karnataka
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Driver refused to come at the last moment my father got hospitalised

Address:Dehradun, Uttarakhand, 248001
Website:ola

I booked a cab for 20/09/2016 for 7.30 p.m vide CRN[protected]. The driver firs told me that he was coming and then at the last moment refused to come and misbehaved. I had to take my father to doctor and because of his refusal we got delayed and later my dad was hospitalised because of your drivers stupidity. licence of such drivers should be cancelled and ola should remove such insensitive people from there list.

Driver Name...
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D
Dipti Dhanwate/manne
from Pune, Maharashtra
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Car pick up without fuel

Address:Mumbai City, Maharashtra, 400029
Website:I am complaining about Olacabs services

Dear ola
Booked a pick up today morning 20th sep 2016 (8.20am), crn[protected]
Mr saha ([protected]) tried to reach me form 8.08 am. when i am trying to reach he is busy on phone his mobile and other numbers both busy, on my pick up timing[protected]. got in by 8.30 in cab wherein the driver refuse to take crn, since i am not paying via ola money.
Immediately after asking destination he insisted for fueling the car....
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A
Azkiya Ikram
from Hubli, Karnataka
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Fraud company fooling customers with high peak prices

Address:500028

I have decided to use ola ride when the app was showing 2.0 surge. My drop location was 1.6 kms and it was my usual route but I was shocked to see the bill on 13th September 2016 with 196 rs. They have charged me 4 times more and when I contacted customer care they had sent me calculation which doesn't make any sense.
Base Fare: 80.0
Ride Time Fare For 11 Min x Rs.1/min: 11
Total Without Peak Pricing: 91
Peak...
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