Ola Cabs / ANI Technologies Complaints & Reviews

I travelled to India in the month of April-2022 and used OLA Cabs for a few rides. Since then I have been bombarded with emails and phone calls for postpaid charges which I have never utilized. I have always paid all my rides in full by Cash payment.

I reported the matter to OLA support and they contacted me for CRN numbers from the OLA App. I provided the same, but still there is no response. Then one fine day, they responded...

I paid twice. One is thru phonepe and other one gpay. First paid thru gpay but it showed as processing. So driver asked me to pay again so paid thru phonepe. Took ride on june 1st and on june 2nd gpay amt credited to driver. I requested driver to pay back amt of 750 but still now he didn'tnd not responding too. I have attached screenshot of payment for your reference.Driver name: venkatesh Driver numb[protected] pls try to refund asap....

I do not generally use OLA cabs but had to use the cam while in Allahabad on 5-4-22 and the payments was automatically paid by Ola Post paid. Firstly, i never asked OLA to make the payments by OLA post paid, secondly OLA never asked me how do I like to pay. The bill was for Rs 1006/- & the cleared the dues the next very day using my kotak bank account. I again use the OLA while returning from the journey for which I haven't paid because there...

Hi Team,

Yesterday - I need to send my elderly aged parents to Sparsh Hospital in Bangalore.

Hence I booked a OLA cab with postpaid OLA money - as my parents were not aware of how to book & pay.

Once they reached destination, in spite of Driver knowing that he got already money for the ride from OLA money/postpaid driver demanded money and had taken the cash of Rs 515/- from my parents.
br...

Dear Ola folks

Please find attached for your reference of my ride fare is higher than the estimated fare on 31 may 22 for the details

Before schedule estimated amount Rs. 959 ( attached as screen shot)

After ride end Rs. 1186 ( attached as PDF)

Then i was raised complaint on payment issue they revised bill Rs. 851 sent to me that also i attached as PDF

Therefore br...

I met with accident during the ride & Driver partner Stopped the trip midway & taken full fair from me...

I took a trip in Bangalore from the airport to Electronic City Phase One. Upon booking, I chose the payment method as gpay (UPI id) and started the ride. About twenty minutes before reaching my destination, I paid the amount shown on the ola app directly using gpay UPI. That amount was Rs. 1386. The toll and other things, I was supposed to pay after the ride which amounted to Rs. 131 as shown in the invoice screenshot. It is also clearly...

Ola drivers are frequently asking customer at the start of a ride for - a). What is the fare shown for this ride? b). are you paying cash? This is an inconvenience to customers. Why do we have to tell them the fare? They should get fare information in advance if they want that. Though the choice of payment is given to the customer, drivers want cash, and tend to cancel if you use other modes. I found out that this is because they have to...

Ola credit the amount Rs 500 as Ola Postpaid without my knowledge, Then I come to know the Driver received the money as cash as well. But Now Ola informing me to pay Ola Post paid amount Rs 500 with Penalty amount of Rs 550. Hence I request you to take the necessary action to cancel Ola Postpaid option and its due amount Rs 550. thanks...

I booked a mini rental ride from Bangalore airport on 3rd April 2022. I booked it for 6 hours and 60 kms and I had to go to 3 different places. The price that was displayed to me in the app at the time of booking was Rs. 1199 and I confirmed booking (note: we are habitual of paying the amount that is displayed at the time of booking the cab and do not expect any additional charges or taxes after that).
I shortly got connected with...

I had booked a ride on[protected].During the ride itself, I had made online payment of Rs.217. The driver almost rammed the auto at kharghar toll, we were luckily saved. After that the driver abruptly stopped the car midday. I had to hunt for a private auto. After making the full payment online, instead of refunding money for incomplete ride and additional auto payment am being asked to pay extra charge. we were about to meet an accident,...

I had a ride with driver by name vasanth R on 30th May, the trip cost 657, while I was paying him through gpay, the transaction said pending, so I paid him by cash, he told me he would refund me if transaction goes through, on 31st May, The transaction got completed and I paid him twice, I raised the issue with driver he is unresponsive, I also raised grievance with ola, they too have been unresponsive.so I kindly request you to resolve my...

Hi, my sister had booked an ola rickshaw and he had drived very rashly without seeing on the other side of the road near thane bedekar hospital and did hit the dog on his leg. He is hurt and was not able to move. The Rick driver didn't showed any sympathy towards it when we asked him and just said that he is just a dog and didn't see. He didn't even felt to see what he has done. Here on the one side when entire world is supporting animals...

Date:6/3/2022
I request compensation/return of extra charges.

I had an Ola ride today. Firstly the driver took an unknown route without my knowledge, as a result, I was charged much more than expected....

Request for refund of extra charged money . I had book a cab from Ola on saturday 28.5.22 from IMS Noida sec 62, to Jaipuria Institute of Management at shakti khand IV Indirapuram Ghaziabad at 10: 40 am . I was dropped at my location at around 10:52 am . Driver asked me to pay through Paytm I informed him that i have booked the cab through app. when i asked that trip is ended he did not reply & moved the car . After 11 am i received the message...

I had taken an Ola ride from Kempagoda Airport to Nazareth School, Chandapura on Oct. 29, 2021. I paid the driver Rs. 1444/- in cash. The Ola App still shows the payment is pending. Please rectify this error so that I continue to enjoy the Ola ride. My phone number is [protected]. Thank you. Lucy Manjoly Varkey....

On 14th May, I travelled from Kopar Khairnar, Mumbai to Shivaji Nagar, Pune. When I booked the ride it showed around 2100 for the single outstation ride. But when I reached my destination (Shivaji Nagar Pune), the driver took 3385+150(cancellation charges)= 3535/- from my side. I have already raised a request for cancellation charges [Ola Support] #[protected].

Now my concern is, Total journey from Source to destination is approx.....

I have paid the amount through Google pay to ola driver directly on his Gpay account by adding 40 rupees of toll tax for the ride I have taken on 25/05/2022 but it's still showing payment pending in ola app.

I think this is the new way to cheat the world by ola cab and their drivers....

Dear sir.
I have booked A Ola cab on25th Feb 2022 from Mumbai airport to Kudus Bhiwandi. At the time of boking Ola app shown 933 Rs will fare for this trip, but after completion they charged me 1433 rs.
when i have asked why extra money is being charged, ola executives told me its is due to pick hour.
but they should inform before they seat in car. also they didn't offer ant refund....

I had registered complaints regarding my below issue which are still not yet resolved and company is just making us fool and not giving after sales service as per their commitment. They failed to fulfill their words as promised.

My top most cases as below:

Number plate not received - scooter received and it's been more than a month. No one came to my place to fix the number plate

Battery performance:...