Ola Cabs / ANI Technologies Complaints & Reviews

So i took driver from olla app and payment was made to driver as he was saying scanner not working so transfer it to my account so i did that but now what i am seeing olla app showing payment due and i am not able to use this app so kindly resolve this...

I paid cash for a ride but later money got deducted from my paytm wallet. Now neither the driver nor the customer care is picking up my calls....

Ola has disable my postpaid account. I used ola postpaid amount where i was given emi request of RS.15000 which is successfully converted and i received the msg from ola team.

Right now they are sending me the msg for the whole amount to pay which was converted into emi.

Pay Now option is disable at my ola postpaid account so i unable to pay emi.

If i unable to pay the emi amount at ola app or...

And behaving very rude charging extra money from us...

Date of Incident:- 28Apr 2022
CRN - [protected]
Description:- Booked a ride from Dadar to Thane. Online payment was not happening, hence paid cash to Driver. Driver said if the payment status doesn't change he will refund the amount to me through digital payment option & asked me to call him next day to confirm. He given me his mobile numbers, but now his both numbers are not reachable or he blocked my number.

Driver...

Date of Incident:- 28Apr 2022
CRN - [protected]

Description:- Booked a ride from Dadar to Thane. Online payment was not happening, hence paid cash to Driver. Driver said if the payment status doesn't change he will refund the amount to me through digital payment option & asked me to call him next day to confirm. He given me his mobile numbers, but now his both numbers are not reachable or he blocked my number.
br...

Booking from Ola App, Taking Cab from Daurli to Abu Lane generates fake toll charges of Amount Rs 30/- additional to the Total Bill. The route is a city road with NO TOLLS and this is an intracity travel. Despite many attempts given to Ola to make changes, they have NOT responded to the complaints and NOT made the corrections....

I had ordered through OLA Dash (Order ID - aysk-pld3ob) certain grocery items amounting total of Rs 360 out of which one item pertaining to Rs 70 was missing. For which I did multiple follow-ups but they have such miserable support services that you can only chat with some stereotyped people who would keep sending pre-typed messages again and again and at the end of all these af (ter almost 8 hours they are replying (Complaint No - 400716)...

This concerns my booking CRN[protected] where I paid cab fare in cash but later driver charged my ola postpaid account again.

I have made complaint to ola but they are not refunding. This fraud is going on with customer where driver insists payment in cash. Once customer pays in cash they later charge ola postpaid also....

I had taken a ride from Malleshwaram to Yeshwantpur and paid in cash. But the app shows that the ride is still ongoing....

I had taken a trip April 12, 2022 and paid through cash but in the app the ride is still ongoing....

Had taken an Ola cab from Mumbai Airport to my home in Vasai on 17th April 2022. Had selected Cash payment option while booking. On completing the trip paid cash to the driver and then got an email after some time that the amount is charged on Ola Postpaid also. Wrote multiple emails to Ola which fell on deaf ears. There is no clear option to report this issue on Ola app, only some predefined options. Have raised multiple tickets on Ola,...

Driver refused to input OTP and forced to cancel trip and make separate trip with him and pay him separately.
I can't make my family insecure and refused his offer. Then driver cancelled trip to make me out from vehicle.

Note - In support option at OLA application, driver complaint is not working. Also there on call support is not picking phone. Very worst service

Expectation -
1. Driver should...

Last four to five years I am using the Ola app, recently they bring the Ola postpaid default option with a limit of 1500rs in the Ola app, As per the customer, no idea about that option and I thought every time cash payment for all the trips, so I have paid cash for my trips, after limitation cross, I know the new service about post paid, I have raised my concern to Ola customer services, they guide me when the first time of customer care...

It is been observed that whenever I book my new ride it ask me to pay payment due for last ride (which I have been successfully paid for that rides)
On Tues, 12 Apr 9:30PM I took ride from Aditya Birla hospital to Tathawade with fare charges 84. Which I paid successfully (pls refer screenshots), but when I booked my next ride on Sunday 24th Apr from Tathawade to Elpro it was showing me for payment due of 84Rs, I have to pay this as...

I have been charged twice by Ola for the same ride. I paid 874 via PhonePe (which was first wrong itself because that was more money than initial charge shown to me on the app) on which the money got debited from my bank account via PhonePe, and I received the notification for the same. But the app continued to show 'Payment Pending' and the driver locked the door and forced me to pay 712 in cash.
Attached are two receipts: first...

We booked ola on 01/05/2022. Cab number MP04 TA 7894 driver take the ride after pick up he didn't ask for OTP and starts the ride, we were in hurry to pick up the train so we forget the OTP share. When ride ends and no bill generated then I realized that driver did not ask for OTP, now the driver Arun yadav ask for money and he called his friend at bhopal station. We were with family so did not argued more and paid 450 Rs for a 15km ride....

Today morning I booked an ola cab to the airport for one of my clients and I said will do an online payment, but the ola driver (Mr Suresh) asked not to do an online payment once the trip is over. I will share a PhonePe, please transfer it there.

I understand I should have paid from the app but the driver objected to doing so.. Requested to do PhonePe

Once the trip is done. He has said to the client that payment...

I have paid the money twice through PhonePe, once to the Ola app and to the driver mistakenly. The fare price is Rs.164 and i have paid Rs.164 twice....

Ola service is getting worsen day by day. their tele caller keep calling me for due which is just their system issue and on mail they have agreed that they is no due on me.
Now I am getting many calls everyday which I started avoiding and blocking all WhatsApp msg which they sent me regarding threat of Cibil score and executive visit home for recovery.
To all the executive which I have spoken from last 75 days, I asked them...