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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies reviews & complaints page 36

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R
Raman Bharihoke
May 14, 2022
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Refund for cab ride

Ola ride CRN [protected]. The driver cheated! He did not end the trip at original drop location. And ended it much later.
So, the final fare was higher. I got down at the original location.

It occurred on: 02/05/2022

Refund Rs. 268. Need back my hard earned money which was robbed because of driver's mischief.

Refund was issued but did not receive. Then coupons were issued but don't work....
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V
Vidyuth Sridhar
May 13, 2022
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Charged fare twice

I travelled from blind people's association to new cg road, chandkheda (Ahmedabad), on 10th May 2022. I paid using ipay. The payment showed was not successful during the first few tries. The driver was paid twice- on ipay and on paytm. The phone number of the driver is: [protected]
He was paid into accounts: @[protected]@icici
@himsrajput170893
For rs.244
Tried contacting the driver, he did not respond after the...
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T
Trishant Kaushik
from Ludhiana, Punjab
May 13, 2022
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Extra charge on Ride

Hello Team,
Greetings of the day

I have an issue with my ride CRN [protected]. Today I booked a cab from Chandigarh Airport to Kharar Bus Stand. The driver asked me to cancel the ride and assured me that he will complete the ride at Rs 470, but I didn't agree since it was not a good option. Once my ride was completed, the driver asked me to pay Rs 100 for parking at Airport and 120 for Punjab Tax, and another Rs 80 for...
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H
haripriya yerukalapudi
May 12, 2022
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Ola post paid but paid cash to the drivers

Sir i have already paid cash for my rides though it is post paid. Now demanding for dues. Is it fair to demand as we already cleared the payment...
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R
Ranjana ch
from Hyderabad, Telangana
May 11, 2022
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Driver took cash fare and company is asking online post pay

I booked a cab on 1 May 2022. My driver insisted me to pay cash. My bill was 166 rs but I paid 190 rs since we both didn’t have change.
Driver didn’t update in app that he has take cash. Now ola cab company is asking to pay online in post pay saction.
Pls help to resolve the issue....
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P
Preranakedia
from Mumbai, Maharashtra
May 10, 2022
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Refund not given till date

My ticket no is[protected]
CRN no is [protected]

My dad was traveling from Mumbai Airport to Thane on 25th April. When the ride ended he paid him via Paytm and the amount got deducted from his account, however the driver denied the payment saying he haven't received the money and insisted for cash. He also agreed that if he receives the amount he will pay back. He pressurized my father for cash and didn't let him out of...
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I
Ira Dutt
May 10, 2022
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Inappropriate fee charged

Address:Mumbai

I had booked an Ola Auto OLA AUTO RIDE CRN [protected] and the estimated fare shown was Rs.28/-

When the ride came it was a white Celerio.

Upon checking with the driver that despite of booking an auto how have a car come... he told me that he does'nt know about that but I will be charged the fare I had seen while booking the ride.

Upon reaching the destination I was charged with Rs.208/- instead...
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K
Khadir Soni
from Surat, Gujarat
May 10, 2022
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Ride cancellations by driver

On March 26, I hsd a reservation with OLA outstation to Khopoli from Mumbai. I had booked the ride one week in advance and had got a confirmation from OLA as well. My trop was to start early morning at 7.30 AM to Imagica, Khopoli. After booking the trip, OLA informed me that the driver details would be provided one hour before the trip.
On the day of journey, early morning i was assigned a driver Ghulam Sarwer and he called and inquired...
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F
Feshela Ebinesar
May 9, 2022
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Ola POSTPAID Incorrect Ola Postpaid Bill after paying Driver

I had taken a Ola ride on March 28th, the bill of which was Rs. 205. I had paid the driver using GPAY, but now the same amount is added to Ola postpaid bill.

Why should I play Olapost paid due, when I already paid the driver.

Bill was generated on 23rd April and I reported this issue on 23rd April to [protected]@olamoney.com when I got a notification messaging saying 29th April is last day for Ola Postpaid.br...
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Below is the email I wrote to Ola Cabs complaining about my experience and explaining why the billing was unfair. Till now, Ola customer support has not bothered to look into the matter. When they started demanding payment, I wrote an email to Ola Money requesting them to split the bill so that we could pay the undisputed remainder of the bill amount, so as to avoid defaulting, however, they directed me to approach them through the app, so...
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D
d1995
May 8, 2022
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Wrong waiting fee

I got into the can as soon as it came at my pick up location without making the driver wait, however driver did not put OTP in his app and when I enquired the reason for not putting OTP he said that his internet is slow that is why he is not able to put the OTP. He later feeded the OTP after 5-7 mins of starting the ride, that means HE KEPT DRIVING WITHOUT PUTTING THE OTP, later when I protested then he feeded the OTP after almost 1KM after...
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A
Adsaini
May 7, 2022
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Ola cabs has doing a fraud

Ola cabs has been doing a fraud. Ola received payment. But booking is not confirmed. Payment successful received but coustomer booking is not confirmed. This is a fraud by coustomer. Payment received but booking not confirmed. So please refund my money...
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A
Avr14187
from Visakhapatnam, Andhra Pradesh
May 7, 2022
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Money Wrongfully Charged

Address:Visakhapatnam, Andhra Pradesh

Dear Sir,
We have booked Ola from Vizag Railway station, I had added two stops
1. Royal fort hotel
2. Food ex BS layout
Total amount shown by Ola app was 276 .
But the driver forcefully charged extra money stating that the first stop is not visible in his app and he wrongly charged me 34 rupees extra . For which Ola has not provided any invoice .
Refund has been denied and invoice for the 34...
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S
shubhangipriya2
May 7, 2022
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Incorrect Pending Dues

Address:bariatu

I am getting this pending charges dues in the app since last 2 week.
Pending amount in the app.

I have paid for all my rides.
Still I am receiving this.

Please clear this pending issue....
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M
MIHEER DESHPANDE
May 6, 2022
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Driver denied duty

Driver booked ola, and is urging me to take ride only if I cancel the ride and pay full payment in cash after he drops me to the location. I mean not using the app, and after I refuse for that way he is not cancelling the ride wasting my time. And this issue has been seen almost on regular basis.

Not able to lodge complaint in ola, it says technical issue.

Veh GJ01HT3254...
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D
debarpita kundu
May 6, 2022
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Charger me higher than the estimated fare

The driver stopped the trip 290meters before my drop location. Now ola is charging almost 90 rupees extra for this. I am trying to talk to the customer care executive but they are always unable to connect my call....
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D
Debatrika Maitra
May 6, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Ola charges the fare twice

It's regarding my ola ride CRN [protected]. I have paid rupees 1095 to the driver by cash after the ride was completed, but today again 1637 rupees were deducted from my ola postpaid money for the same ride.

After the ride was completed i had a talk with Ola customer care as the driver did not close the ride after he dropped me.

After multiple phone calls between me, Ola customer care executive and the driver,...
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H
Hemant Malladi
May 5, 2022
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Incorrect Pickup Drop order

Dear team,

I have been raising this issue since 22nd April, related to my OLA ride taken at 11.40 pm.

I booked a sedan and the fare charges were shown as INR 879/- for a sedan. I confirmed the booking. When the cab arrived instead of OLA SEDAN an OLA MINI came with the same cab number. I took the ride as I had to come back home.

Ever since while I was in the ride and till now I have raised numerous...
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S
sonika patel
from Nashik, Maharashtra
May 5, 2022
May 5, 2022
This thread was updated on May 5, 2022
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Payment already done to driver still showing payment due in olla

So i took driver from olla app and payment was made to driver as he was saying scanner not working so transfer it to my account so i did that but now what i am seeing olla app showing payment due and i am not able to use this app so kindly resolve this...
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H
Hemanya
from Delhi, Delhi
May 5, 2022
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Money Deducted twice for one ride

I paid cash for a ride but later money got deducted from my paytm wallet. Now neither the driver nor the customer care is picking up my calls....
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