Ola Cabs / ANI Technologies Complaints & Reviews

We booked ola cab regn. No.[protected],
At 12:07 booked via ola online app. (Ride now) on 05.09.2016 and called the driver as to how much time he will take to reach.
We were at the gate of nathella kalyan mandapam near cmbt bus stand, koyembedu, chennai on the 100 feet road.
Driver crossed us after 2minutes in a very high speed (Swift dezire white) no. Tnxxx903 (I got this no as soon as booked the ride now, but later...

Recently i was on a tour to mumbai, bangalore and delhi and had the opportunity to avail ola cab service to my satisfaction. But the service i got from trivandrum on 3/9/16 and 4/9/16 is totally disappointing. On reaching tvm on 3/9/16 by 9pm i tried to book a ola cab service to proceed to poonkulam. The driver who contacted on mob [protected] curtly told that i should pay double the meter reading. Not convinced, drpoed idea and opted for...

Respected Sir

I have booked Ola car In sangam Vihar But they Not entered In the Place and cancel the many Rides, if I meet with On service road They ask to me i wait for my friends then i have to go after 1 hrs so cancel my ride .

And The message show again your next ride charge with Rs. 25 to 50

and i have booked my ola micro Cab but they Converted into micro and rate is higher charge
br...

I booked a ola cab from madiwala on a accurate location . I had been waiting for the cab from 10 mins whn he was just 2 mins frm my location. I saw on the map that he was almost near n then i called him and asked if he was coming and said a landmark he replies me rudely that hes in kormangla n cnt cm to my location. When on map hes in my location. He was SUPER RUDE and he cuts my call.

Then i booked another cab and the driver...

Hello

I booked a cab for Airport pickup on 2nd Sep 2016. The cab came 20 mins late however I was waiting at the gate. The cab picked me up immediately and exited the airport gate within 5 mins.

However OLA has charged me 100 rupees extra for toll charges. The driver didn't pay any money at the toll gate.

When I mailed OLA and asked for the receipt of the toll charge they were not able to produce...

Hi team,

This is with regard to the issue happened at ola cabs - chennai today - 04th sep 2016.

A. I had traveled a distance of 11 kms.
B. The ride was on a mini mode of cab.
C. On closure, the meter showed a rate of rs. 140/-
D. Paid same.
E. The driver argued that it was charged lesser on comparison to the expected fare of the ride.
F. There was no bill generation nor any...

On the dated 04/09/2016 (yesterday) I had a flight from Bangalore to Kolkata ( Jet Airways, Trip ID - [protected]). So I booked an Ola Cab in advance at 8.04am to start at 11am to have a safe journey from Electronic City Phase 2 for Bangalore Airport. I got a message from Ola that it will send me cab details before 15 minutes of the journey (CRN[protected]. I got a confirmation message at 10.45am with the details like Driver Name - Guruvendra...

I am using cab most of the time and charges is very high...sometime it is more than rs 30 per km...

Noida City Centre to Guar City Extenstion ...it is hardly 9 km and i paid the amount rs. 240
CRN[protected]

second intense,
Gaur City to noida sector 60 when we book the share cab it is showing rs 97 and 189 was the total fare. we are share with three people and had discussion with customer care too....

Several Ola drivers across cities which i visited, insisted for cash payment citing reason that they don't receive money from Ola even after a few days, hence they run out of cash to fuel their cars. One or two even said they are ready to offboard me immediately if payment mode is Ola money.
As a consumer should I care about what goes on between Ola company and their employees? My simple purpose of having Ola money is for convenience...

Yesterday i.e.[protected] i had booked a cab through ola and the rate details which was mentioned was 2.6 times of the charges. Very often this is happening and is atrocious. When someother service provider(FAST TRACK) is able to provide normal tariff for the same distance, OLA is trying to make money by giving filthy reasons like peak hour. Very poor attitude by such a company....

Yesterday i had very bad experience from ola . I live in ghaziabad and want to go faridabad. I booked cab to go there butcab driver said that he did nt have mcd pass so he cant go .. And canclled trip, then i booked another cab and this time driver was very.. He asked me where i want to go .. And i told him abt my destination . Then i wait him out side my house for 30 min and he did not come nor answered my phone call . And suddenly i got...

Date: 2nd Sept, 2016
Booking Ref:[protected]
OLA cab was supposed to report at 9.00 am, whereas I got a message only at 9.29 am that the "Driver Ranjit ([protected]) is on the way to your location in a white Swift Dzire WB51B1735."
Since then, I was not getting any information from OLA and got frustrated. Ultimately I had to travel by other means.
We do not expect to be mis-informed by your website....

Hi,

I just want to bring in your notice that from 25-Aug-16 I am highly disappointed from your services . Drivers denies the duty and they say on my face that go ahead and do whatever you want to do . As per them OLA needs drivers they don't need OLA . Few things I want to highlight .

1. First question they ask whats the drop point and they give the confirmation accordingly.
2. They ask how would you...

Hi

Since 2 years o[censored]ber/Ola travelling experience I have never faced the issue like this. Due to delay in the cab I had to cancelled the cab than the driver called me and started to abuse and used all the possible slang and not only that he also threatened that he would have killed me if i was around to his reach. I was SHOCKED ! to observe this kind of behavior. I will take it very seriously if the issue not escalate to the...

I had booked OLA Cab on 31 Aug Afternoon from Home/Leela Palace Hotel;& driver name is Mr Pradeep
When after 15 minutes of waiting, the drive NEVER SELF RUNG UP or taxi showed up, I dialed his given number
Besides being very rude, he informed me that he was filling CNG & cannot reach before half hour
When I asked him, why Could he not Inform me OR cancelled duty with OLA for same, HE started yelling at me & told me...

Madam / Sir

I am a regular customer of Ola Cabs services. My mobile no. is [protected] / [protected]. I booked on 18th August 23.14 for a ride on 19th August for 5.00 AM, the message came with CRN[protected] scheduled for 19th August 5.30 AM. Actually I wanted to travel at 5.00AM. Again I booked for 5.00 AM for that day and the message again came as 5.30 AM. So I booked Ola cabs only, on 19th 4.40 AM and taken a ride by 5.00AM....

Hi,

Here i would like to highlighted the drivers behaviors in ola cab. Today morning i had book ola cab in gurgaon. After 10 minutes i made call to driver. First thing it's driver responsibility to make a call to customer. Any way i made call and driver told me to cancel the cab. I asked the reason then he start abused me..
He was abused me around 2-3 minutes..

Here is the driver number.[protected].br...

I have booked OLA cab yesterday morning as I am on an early morning shift and my login time is 05:00 am.. I booked your cab and I called your driver and he said he is coming in my pick up point within 10 minutes. I have waited for about 20 minute and then I called your Cab driver.. he said he will be there in the next 10 minutes.. OMG.. I called him again after 20 minute.. I called him around 8 to 9 times and he has not responded.. instead...

Hi

I book four cabs from Gurgaon Railway station to Sector 31 (distance 6.7km) on 15 Aug 2016.

1 Cab 1 - Charged was Rs131
2. Cab 2 charged was Rs137
3. Cab 3 charged was Rs 129

However the cab four below was charged @Rs451. I booked a mini cab however the same has been upgraded to Sedan. Moreover, the driver took 16km and 42 min to cover the distance at 5.30am in the morning. On...

My name is mr. Bokka venkanna, my vehicle reg no. Ts03 ub 3793 running as ola cab in hyderabad city. As per your device information on dt.27.08.2016, 28.08.2016 and 29.08.2016 my ride earning crossed more than your device prescribed earning. But amount credit in my account is very lower than prescribed amount. Iam attaching your device information photshot
. You are requested to take immediate action in this regard. My mobile no.[protected]...