Ola Cabs / ANI Technologies Complaints & Reviews

World worst cab service, charged money while log in, which is absurd and i booked it for my aged retired parents in a share cab moving towards eye hospital for some eye problem, pawan kumar pandit name of driver he just put them off at middle of road and said that this is the location show oh his mobile, while he knows that area very well, because his house is at their...

Osn[protected]
Swift dzire wb23d2367
Pawan...

I hired a ola share (Devender Prasad ([protected]), White Swift Dzire WB07J0903. Share OSN[protected] for my old parents on 14th of August. I booked it from picnic garden to nagerbazar. I booked seats for 2 and both avail the journey. Tge driver told from uttar panchannagram bus stand there have another booking n in that booking they have 3persons so my parents try to adjusted with them. My qustion how can be it possible? As I know old share...

This is to inform you that today 17th august 2016 time 11.30am ms. Mousam chatterjee took ola taxi registration number wb04 f 9701 from garihat crossing, to our office23a ballygunge place, kolkata-700019 after reaching office ms. Mousam chatterjee asked for the fare slip but the driver refused to give the same and was asking for rs. 120/-
The driver refused to give the slip and started abusing this is for your kind information.br...

Hi team,

Today (17-aug-2016) i booked ola auto from begumpet railway station to kalyan nagar phase -1, beside a. G. Colony, hyderabad-500038.

As i booked the auto much before the train reached the station so the driver
Aid that as i booked much before 15 mins, the booking is cancelled. I accepted what the driver said. So from the station i went with the same auto which i booked and went by meter.br...

Hi, ola sent me a coupon code that gives 50% discount on ola mini and prime rides in mumbai between 11 am and 4 pm. However, when i tried using the code, it says that the code is not applicable to your account. When i called ola to understand the reason for this issue, they said that i've violated some policy of ola, due to which i'm not able to use the code. Firstly, they didn't tell me what was the violation about, secondly there's no violation...

On aug 16, 11:15 pm, i booked a ride and a driver jay singh was supposed to pick us from isbt 43 in 6 min. After waiting for 30 minutes, i got a message, "thank you! Rs 47 paid in cash. How was your ride?
Then, i immediately booked another ride, balwinder singh was supposed to pick us in 1 min from the same location. After 25-30 minutes, a message displayed,"thank you! Rs 168 paid in cash. How was your ride? Balwinder was tracked going...

The ride with booking No.CRN[protected] from Max Hospital Gurgaon to Sector -52, was charged from my ola money debited. Driver did not turned up for my ride and deducted the below mentioned amount from my a/c. I called up the below mentioned driver and he told me he is at home taking rest/sleeping and told me to book another ride. What kind of system Ola is operating that passenger did not board and ola started charging. What a wonderful app....

Dear sir
I booked ola cab on 16/08/2016. Osl[protected] a confirmed. Evendriver talked to me and informed that coming to the pick up point. It is surprise to see the message that cancelled that to after 20 minutes. I was waiting on road. Unnecessary wasted my time. Extremely sorry to say that your service is very very bad. Just i will remove your app from my mobile.
Praveen gade....

Ola drivers are refusing ola money and hence trip. What is the use of ola money? I added more than rs.3000 in ola money. But very disappointed to see rejection by drivers. They get angry when ola money payment is told and start debate or oral fight or refuse trip. I have made my ola money account balance as zero. Please help in this context. They give lecture that ola is hiding ola money payment. I called ola customer service and found that...

Today i booked ola cab from bangalore airport to electronic city. It us around 55-58 kms.
As it was night time and i was sleepy, i didn't pay attention to the route he was taking. He even asked me to pay 120 rupees toll, abd said it won't come in your bill.
Satish took the longest route and in my bill
The 120 rupees toll also came.
It always come under 1000 rupees, but today my bill came 1473 rupees.
br...

When we booked for ola cabs to travel to kochi airport from elamakkara. The driver picked the called and arrived at our facility. After we place all the luggage to his cab, then suddenly he refused to take the trip to airport. He told any other place he can come but not to airport. We are surprised, as he told he does not have permission to travel to airport.

Then he asked to off load the luggage, he cancelled the trip from...

I booked a cab on 15/8/2016 in jaipur from caugan stadium to dcm area, crn[protected]. The driver picked up my chacha from the starting point but dropped at collectrat circul saying that ur trip is finshed as ur accompanied person is droped here by u and without the permission of bording customer stopped the trip intensely because the cab i booked for chacha was not charging any extra surcharge as per last booking but after cancelation he...

I booked ola mini white alto cap vide crn[protected] on 13 august 2016 at 4:26 am from kaushambi bus stand to max hospital malviya nagar.

Below mentioned are following complaints:
1-at the time of booking cab maximum fair charges showed round off total rs.350/- but i paid total amount of rs.506/- (Paid excess rs.150).

2. Cab driver did not know about the rout then i was frustrate because i was too mush...

I booked ola cabs on 31.7.2016 from mugalivakkam, chennai when i was in chennai and the cab got cancelled on the wish of the drivers who refused to pick up and informed the cab admin that the cab is cancelled by the client. Similarly i booked ola cab on 7th august from new perungalathur (Chennai) to central station, the driver refused to come and got the cab cancelled on his own. This happened twice and i had to arrange for a private operator...

I am a regular user of ola cabs. Yesterday on 15.08.2016, at 4:30pm i tried to book a cab from my ola app for travelling to haus khaz from abhay khand -4, indirapuram. The cab was booked and i recieved message that harendr ([protected]) wagonr up 14et 9478 was booked. Since he didnt turn up for 57-10 i called. The driver picked up and sadi that he is not intrested to come and asked me to cancel the ride. Since i didnt cancel, the dirver cancelled...

My name is rittick and i reside in delhi. I prefer to travel via ola, however every day i face poor experience with drivers. I book cabs and driver never turn up, firstly and they deny for pickup also after giving multiple reasons or without reaching at my place, drivers confirm that they have waited at my pick up point & after 5 mins i get a text that cab has been moved. Everyday i face one or the other issue with ola, i have called customer...

Hi,

My name in seema and i reside in delhi. I prefer to travel via ola to my work, however every day i face poor experience with drivers. I book cabs and driver never turn up, firstly they deny after giving multiple reasons or without reaching at my place, drivers confirm that they have waited at my pick up point & after 5 mins i get a text that cab has been moved. Some drivers they also ask for additional money apart from...

Today we all know ola cabs are dominating the cabs service. However i would like to tell you some of the drivers say please do not use ola money give us money instead. So ola officers do not know anything about this. Also when we book the drivers ask where do you want to go. Why should the drivers know? After we give them a reply if they like the destination they will continue or they will cancel the booking using a lame excuse like customer...

Hello,
My name nataraju my number is [protected]. I booked ola on saturday 8.45 pm, my order or booking confirmation is accepted, but driver not pick uped i booked 2 -3 times no one come to pick up and he told sir i am going to home so i not attend u r booking that time what i do, that time i going by auto i feel bad @ ola and that day he bill rs 107 rajajinagar to rajajinagar. How possible crn[protected]. Really bad service ola....

Dear OLA,
Last night we booked a cab from Sanctity apartments to Tata Institute. The driver is Sandeep Singh with white Swift Dzire. The driver misguided us through the wrong route without giving the exact picture of the distance and toll tax. The distance covered was 66 km and the actual distance between the destination and start point was 33 km. We would like to ask why were we misguided through the route. Please provide us with...