Ola Cabs / ANI Technologies Complaints & Reviews

I am from Chennai city. I have booked Ola mini cab on 24-Aug-2016 at 8.50am to travel exactly 31KM. The estimated amount is shown before ride is Rs.597 to 690 but after we started the ride suddenly received a massage that peak hour charges is applicable on this travel in middle of road. After reaching the destination the bill suddenly shown Rs.1362 and the driver forcing me to pay. I have no time to argument there and I was with my family...

Ola people are simply getting so much money without prior peak hour notification. They have charged a tremendous amount of 890rs for a distance of 15kms.This has greatly annoyed us and we are planning to take up some other reliable services.This has caused me great mental stress and I'm planning to quit ola services.Kindly take necessary action as soon as possible....

Hello sir i m your reguler costmer and plz remove your aal service from ameritser bcoz they are use ola cab for there daily duty and they denid there service for there stupid reson plz we are not suggest u to aplly your service in ameritser no driver and nobody wants in service pic any guest all in home and said stupid answer plz your service in chd is gud bt in ameritser very bad so plz i[censored] thing about costmer plz think about it thank u...

Our company L&T Infotech has selected OlA cabs as official app taxi. Today was my first experience where I had 5 cancellations in a day . If you are not cash customer forget about your service.

Booked a cab in morning and you get at least one cancellation. Landed at pune airport and 2 cancellations
Today I almost missed my flight in Bangalore where is said driver is 8 min away and didn't turn up for more than 30 min....

Hi, today I hv booked ola 4 times every cab is denying coz they are at distance nd said that we r at distance so plz cancel the ride and book another one again I just want to know if anyone is in hurry then your services is not good coz u cannot provide services on time...unfortunately this is very disappointing for me I, ll never use again ola in future ...it's my worst experience....

Hi on 16th Aug 2016 i forgot my new lunchbox(Tupperware, cost-1200 Rs) in ola cab. I called the driver and he informed that yes lunchbox is there is my cab and will return you once i will come to this side. I raised the complaint in ola customer case and the customer representative informed me to contact the driver first if not then they will contact the driver and ask him to drop the belongings to one of the ola office and from there you...

I am on ride from Laxmi Nagar metro to India gate and driver said to left the trip between and said his bumper is cracked but his bumper is fine . He also misbehave with me .CAB REGISTRATION NUMBRR IS DL1YC9842
Driver also misbehaving to leave the vehicle .i have attached a pic with driver details please check and take a action soon....

Mr. Nitin (contact no. [protected]) has behaved badly and shown absolute careless attitude. I called him several times. In each conversation he did not tell where he exactly was as he was wandering somewhere else. When I was trying to guide him, he instead o[censored]nderstanding where I am located, he cut my calls, hung up and even left the conversation abruptly. He wasn't communicating well. He took more than 15 min to call when he was in my vicinity....

It was Raksha Bandhan eve with beautiful weather and drizzling outside.

Unaware of all this, someone was passionately working in office at a place in the heart of Delhi, until phone rang. There was a call from family and as usual there was a demand to be home in time, specially because some pre-festival things were to be taken care.

She: "Tomorrow is Raksha Bandhan and we got to do something. How soon can we...

Driver Refused to come for pick up after booking was confirmed.Last minute driver mentioned like cant come for pick up. Worst Service ever had. This is happening repeated for second time.Never expected this kind of attitude from ola drivers and ola company.Later we received notification like cab cancelled because driver tried to call the user no response so cancelled trip....

Today i booked ola mini near mani square. My desired destination was bonhughly, near dunlop. Rate card showed me that ola will charge me between rs 186 to rs 212. My cab's driver name was abhijit, car no - wb054106, contact no - [protected].
I took the shortest way towards dunlop, that is through canal side (Beside ultodanga). Just the car entered the path, drive told me that the car got over heated and he stopped my trip. From mani...

Hi,
I took an Ola ride back from indira gandhi airport, new Delhi to okhla. I had been charged INR 516, though there is utmost rental of 400. few days back I paid INR 327 to ola for same ride. dat day to reach airport I paid INR 396. there was a deduction of INR 150 of toll/parking fee. why do I pay for any parking fee at airport if I did nt make any waiting and there was no toll in mt route. CRN[protected] was the ride. cab driver...

As referred to in the subject i booked an ola micro cab dated 23 august 2016, at 8:30 pm from dwarka sector-1 to old delhi railway station as i had to catch a train at 11:00 pm. The driver did not arrive till 9 travelling to different locations and denied to come at 9:15. It lead to a lot of wastage of time and caused inconvenience to me. The driver's name is pankaj kumar, car number-dl1rtb1270 and i request you to kindly take strict action...

I am a regular ola user. I booked i ride today at niec shastri park delhi at 4:20 pm. But my ride was cancelled automatically and i have been charge cancelatiin fee unfairely because i did not cancel the ride. This has happened with me second time. Because i was charged unfairely i did not book cab again. Ola is a company of repute and such unfair actions on their part again and again is very intolerable....

I had booked an ola cab thru' their app for my trip to chennai airport from alandur on 20th august'16 and i received the crn[protected]. At 0803 hrs on 20th i received sms informing that cab number tn12k0831 is allotted to me. When i called up the driver he refused to come and pick me up and told me to cancel the booking. Then at 0805 i received a message from ola cabs stating that the driver told them that i requested for the trip cancellation...

From: JITENDER KUMAR on Tue, 23 Aug 2016 14:36:08 Add to address book
To: You & 3 others | See Details
Dear Top Management,

Sorry unable to pay, Kindly provide me the confirmation message sent by you before ride.

Riding Time is 10.54 AM.
&
Really very surprising to see the reply of the your team as per the given below mail & it's totally cheatable story.

Not received...

Ola team,

I have been a frequent user of ola cabs. I am very much disappointed with services ola is providing. Terrible service provided by your drivers.
Yesterday i booked an ola cab-mini from “digital park road, yeshwantpur” to “jai bharath nagar, banaswadi main road” (Roughly about 13km), the map showed the driver had reached close to the pick up point but i couldn’t locate the cab at all. I called him...

I got physically assaulted/manhandled by driver on 1aug2016 (crn[protected]. at that time i was 'ola select' customer to whom ola promises best drivers. i paid 549/- inr for the 'ola select' service and i want to claim it back as the company has failed to comply to its promise.

Furthermore i have learned from the company's 'safety/security team' that they are going to financially penalize the driver for his misbehavior. it...

The normal cost for a 20 km stretch of a normal mini cab will be around rs380 to rs420. But during the traffic hours, ola triples the amount to rs980 or rs1000... This is really worse... Even though the travel time is as same as the normal timings, they don't even reduce the amount during peak traffic hours. They add a separate column in bill as peak pricing which is double the basic fare which includes tax amount separately... Fully disappointed...

This is regarding payment issue of my cab DL1Z6063

this cab was attached with OLA Cabs from 8th OCT 2015 till mid of NOV 2015

but i don't get any payment from OLA

so i complaints multiple times about this in OLA and stop working for OLA.

Total due was about Rs.45000 on OLA

but now i am getting message like

"Priye Ola Partner, Aap ki gadi DL1Z5063 par...