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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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862
+91 80 4665 5300
507
294
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+91 80 6735 0904

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Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 336

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K
kanhaiya.ojha
from Delhi, Delhi
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Extra fare charge

Address:Gurgaon, Haryana, 122002
Website:www.Ola.com

Hi,

I have traveled on 29th August 2016 for Huda city center to sector 30 gurgaon. It's around 2.5 KM and I have paid 466 rupees for this.
I have not received any notification regarding this.
It is very very expensive.

Please reimburse the amount.

My email id:- [protected]@gmail.com
Mobile no:- [protected]
Name : AZHAR
CRN no:[protected]...
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L
Lincolnt
from Aluva, Kerala
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Cancellation fee

Address:Chennai, Tamil Nadu, 600019

Today I booked a cab and cab didn't arrive.. Later I got a message that it was cancelled and 50 is charged for it...I tried the number which was given to me...it was not on reach...I have the log details in my phone.
I have to book again and that cab arrived on time..
So what I have to do for this...
Pls guide me
Booking number crn[protected]
Driver hari number [protected]
Vehicle number TN11F7418br...
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H
harit57
from Chennai, Tamil Nadu
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Account blocked and failed to repay the amount in the balance

Address:Hyderabad, Andhra Pradesh, 500003

My Ola account has been blocked without any notice and on writing an email to support, the response was due to violation of policy. But the service provider failed to provide the details as to what has been exactly violated despite several follow ups requesting for the information.

Further, i have certain balance in the OLA wallet which the company claims to be non refundable in case of a blocked account.

The...
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P
PURAV RIAT
from Gurgaon, Haryana
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OSN no was 172119043 - COMPLAINT

Address:New Delhi, Delhi, 110048

I have booked a share cab from ola under their OSN no was[protected] dt[protected]. the car no was HR63C0545.
PICK UP POINT WAS UDYOG VIHAR PHASE 4 PLOT NUMBER 262, SECTOR 18 GURGAON.. The driver wasd Deepak Kumar, mobile no .
was [protected].
The first time i contacted him, he said he will come, the second time i contacted him he said he was on way and reaching in 5 minutes. The third time i called he said he is just 2...
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A
Aditi Suman Kumar
from Thiruvananthapuram, Kerala
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Ola share is looting people

Address:560066

Ola share is looting people and do not care for any ones time... It is charging so high And then wasted 40 mins just to pick up other co passengers which not even fall in the same route... This is highly unprofessional and stupid... Total waste of time and money... For 10 km distance i alomst had to travel for 20 km picking n dropping co passengers at different locations.. Which dies not make sense, i urge ola team take a dig into it since...
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Address:Gurgaon, Haryana, 122001
Website:Olacabs.com

Today, we took book ola mini wagonar for 120 written we booked from huda city centre gurgaon to take us to sec 40 gurgaon infront of police station of sec 40 so we booked it after it come to us we asked the driver that how much u charge around any fig he said relax whtever it shows after stop it will and we thought it will be fair enough so we hopped in and then it is barely 2-3 km from huda to reach there and it take 15-20 min to be there...
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S
sharath kumar katta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Took long distance instead of short and saying that app navigation showed

Address:Hyderabad, Andhra Pradesh, 500092
Website:Ola

Hi,
date:30/08/2016
CRN[protected]rs/-, 68.1km(80 rs refund instead of 350 rs/-)

I used several time from same place to airport every time it took shorter distance but now how the app took long distance and when i checked for refund just they given 80 instead of 300 saying that only 7km is the excess distance but actual excess distance is 30km.

CRN[protected]/08/2016

Previous...
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S
souvik83
from Noida, Uttar Pradesh
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Charged mcd toll tax for travelling from t3 delhi to patparganj delhi

Address:New Delhi, Delhi, 110092
Website:www.olacabs.com

Date of Incident: 11 Nov 2015

I was charged MCD Toll Tax of Rs 150 while travelling from T3 Delhi to Patparganj Delhi. I did not even crossed any State Border as I travelled within Delhi only. The Bill Reciept No for the same is CRN[protected]. This is a case of fraud and cheating and I didnt expect this from Ola.

I would like to get a refund of Rs 150 which is the Toll Tax / MCD Tax Amount as Ola Money or Cash.br...
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R
Rahul Waghulde
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Booked for micro and got mini

Address:Thane, Maharashtra, 421202
Website:www.consumercomplaints.in/new_complaint

This is the second time same thing happening we have booked ola micro and when we were dropped at our location we came to know that it is ola mini and took the fare according to ola mini so we are just annoyed by this thing if possible please return back us money rated according to ola micro or take any actions else we will launch a complaint in consumer forum...
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K
Kushwah Sandeep
from Bardoli, Gujarat
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Missed my flight because of ola cab

Address:Ahmedabad, Gujarat, 382415
Website:Ola.com

I have flight today at 5:40 am .
And i booked ola cab at 4:10am .
And the driver is not give response proper and he delayed 20mins . And finally he cancelled my ride he told me cancelled and book again . So that i am not able to reached ahmedabad airport at time .
And i am software engineer. I have client meeting at mumbai .I just missed that . And i lost my client also . So i want to claim ola cab. Please help me out....
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B
bharat87
from Bengaluru, Karnataka
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Charged 1100 rupees from marathalli to airport

Address:560068
Website:Www.ola.in

Hi team,
I booked ola cab from thubrahalli to bangalore airport and it costs me 1100 rupees which was quite high citing car standard that too without a. c. moreover ola app does not provide ride estimate rate before starting trip otherwise i would not have booked ola cab in that scenario. for that below quality cab 1100 does not seems justified to me.

I hope ola team will look in to this matter asap.

Thanks,...
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S
Soumitra Sasmal
from Mumbai, Maharashtra
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Intentionally cancelled a ride by your driver nishar (9836755020)

Address:Kolkata, West Bengal, 700034

On 10/08/2016 morning i had have suppose to go dumdum airport to pickup a flight for mumbai, for that i have booked a ola cab, crn[protected], driver name-nishar ([protected]). My pickup time was 04:55 am. Just before five minutes before my journey your customer care inform me that i had cancelled the cab and your driver informed them that he could unable to contact me. It is totally lie, because i am ready to go, and i try to contact to your...
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M
meenaz Ansari. 12
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Login problem

Address:400060
Website:www.olacab.com

I have Samsung e7 handset. I m facing an issue to login whenever I create an account or login my previous account. it shows that the limit exceed please contact customer support so I want resolution regarding this I'm very disappointed with this application.. Please revert me back at my email address reshmayashu.[protected]@gmail.com
I have resolution as soon as possible....
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K
Kiratsonika
from Noida, Uttar Pradesh
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Driver not satisfied

Address:Chandigarh, Chandigarh, 160011
Website:Ola cab

Payment system bad.Peak hours no need.if driver by able to complete during peak hours.Ola theft the whole day income of driver.Ola is bad as compare uber.kindly stop dis stupid system.Nd make. Payment regularly nd no cancellation charges..otherwise this company will close soon.Ola deduct the driver funds 250 per cancellation.This is not fair.Uber have no such kind of rule.They give chance for income..Nd ola find the chance to earn income...
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D
Devmalhotra
from Delhi, Delhi
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Driver misbehaviour and try to run out from location

Address:New Delhi, Delhi, 110065

I am very disappointed about the ola services which was provided by your ola driver earlier this evening.

He did mis behave and in last run with my luggage. I was trying to run behind the car and then able to catch my bag. Btw lot of things got damaged which is available in bag.

Please let me know who will be looking in this matter as i need clear explanation on this and asap.

Driver details...
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K
Kishan Jani
from Chennai, Tamil Nadu
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Looted money in Desperate Situation

Address:380001
Website:Olacabs.com

On the night of august 3, My grandmother died at a town called UNA in south-west Gujarat.
My mother who was in Ahmedabad needed to go there (Max 354 km by google maps). Since it was late into the night, no State transport/Private buses were available. No trains were available until morning. So she opted for Ola Outstation cab.
Estimate showed INR 6289 for a round trip journey (360 km*2) of 1 night. Having no choice, my mother...
+6 photos
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R
Rahul Kimc
from Delhi, Delhi
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Regarding extra charges taken by cab driver

Address:122413

Today i book your cab service from t3 (igi) arrival to amity university gurgaon.
Total bill which i have got on my mail id is rs 824/- which includes toll+parking (60+110) but driver taken 150 extra from this charges.

After an hour when i try to call him, he was continuously avoid to talk me.


Ride details
Crn[protected]
Diver name — rajesh
Contact no - [protected]
br...
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K
Kanyaratna
from Hyderabad, Telangana
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Ola drivers taking the booking and cancelling it at the last moment

Ola cabs are really troubling people nowadays. They are taking the bookings and don't arrive. Once you book 1st they will ask where to go.. After listening to the destination they cancel it immediately. I asked one ola driver why do they do so. They said ola company pays according to the no of trips done per day.. So they prefer only short trips and as per their wish. So ola company can u guess how u put trouble to the customer. A person...
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S
shiva kumar hagara
from Bengaluru, Karnataka
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Complaint about OLA

Address:560017

Dear Sir,

Someone is misusing my email id in OLA trip kindly enquire about this id CRN[protected]
Thanks for travelling with us, Shivakumar

Ride Details


Gajendra

4.4 km 25min

Prime Sedan - Grey Sunny

07:02 AM NICE Ring Road, Anjanapura Township, Bengaluru, Karnataka 560083, India
07:27 AM Unnamed Road, Byatarayana Doddi
Bill...
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@11Vinkr
from Bengaluru, Karnataka
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Overcharged for a ride

Address:Jaipur, Rajasthan, 303007

I booked a ola cab on 31july morning. From railway station to jaipur. But driver took 200 more from what the bill amount showed.
If you want 200 more for outarea if a city. Why are you hosting flags of your rates as 6rs/km.
You should pre inform your customer officially so that they can decide whether to hire you or not.
I claim for a refund.
Otherwise all my friends will start boycott ola rides and find other...
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