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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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+91 80 4665 5300
507
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+91 80 6735 0904

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Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 341

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D
Dhivyasiva
from Sambalpur, Odisha
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To change contact number

Address:Chennai, Tamil Nadu

I gave my mobile number to my friend's app once... Whenever she books am getting calls... Also i cldnt able book cabs from my account as i am not able to use that same number again for my account... So i wish to use my number to my new account... I tried in many ways to change it.. But i couldnt.. So kindly look after this problem help me solve this issue......
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A
aviru69
from Kolkata, West Bengal
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Huge bill on 15 kms journey

Address:Kolkata, West Bengal, 700157
Website:ola

I had made one trip from dharamtala to hatiara on last saturday 13th august 2016. The total km ran was 15.1. The bill had come around 657rs. How come such huge amount came for this short run.

Please verify the bill.
Cr no : crn[protected]

They had provide me one false breakup :
Base fare for 4 km
₹99

Distance fare for 11.1 km
₹77.7

Ride time fare for...
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S
san2sh
from Chennai, Tamil Nadu
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High price charges

Address:Chennai, Tamil Nadu, 600128

The ola cab driver karuplpasamy (Tn07bs9054) charges rs.378 for just a distance of 10.2 km b/w venkat puram, guindy to mugalivakkam.
Bill details:
Base fare for 4 km : ₹90
Distance fare for 6.2 km: ₹55.8
Ride time fare for 49.0 min : ₹49
Peak pricing (1.8x) : ₹155.84
Total fare : ₹350.64
Taxes : ₹27.35
Total bill (Rounded off) : ₹378
Kindly help us....
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S
Supu_12
from Bengaluru, Karnataka
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Driver didn't arrive

Address:Bangalore, Karnataka, 560034
Website:www.olacabs.com

I had booked a cab from sheshadripuram to majestic bus terminal for 3:35am, 13th aug since i had to catch the airport bus at 4:05 am. Infact i had done an advance booking on 12th aug since i didnt want to take any risk. I have been using uber but uber doesn't have this option of pre booking. I called the driver (Name-vijay m, mob. No. [protected]) at 3:30am to ask him to reach on time. He said he would be reaching in 10mins. I waited for him...
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P
praveen1_joshi
from Jaipur, Rajasthan
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Excess fare charged by ola cab driver, mr. munesh, on 15-8-2016

Address:560082
Website:www.olacabs.com/car-rentals/bangalore

Dear sir / madam,
I took a ride through a ola cab today[protected] under the terms that i would be charged rs.600/- for the to and fro trip from saalu hunse village, at kanakapura road, bangalore to bangalore city and back. the ola driver, mr. munesh (having mobile no. [protected] and sedan no. ka-05 6374) immediately agreed the terms but during the journey he started telling me that his cab was a sedan for which he wanted more payment...
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J
Jayalakshmi Panchatcharam
from Gurgaon, Haryana
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Not able to locate the destination / bad driver

Address:560061
Website:Consumercomplaints

Afterkeying location driver not responding to our request rude behaviour after knowing the driver following the wrong route we tried explaining the route but the driver not willing to go on the proper route instead of 24kms he traveled 43 km still not reached the destination notwilling to speak his name is mv mahesh his mob no [protected]. indica ka 41b5263
He charged rs. 596/- request to refund the money
Stop this cheating business...
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S
Shoab555
from Agra, Uttar Pradesh
Jan 9, 2022
This thread was updated on Jan 9, 2022
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Cab driver rude behaviour

Address:Mumbai City, Maharashtra, 400008
Website:Olacab

I had booked ola cab online on 15 th august at 3pm at nair hospital mumbai central, journey to lokmany tilak terminus... despite calling the driver over phone 4 to 5 times he lied that he is standing near gate number 2...again i called and asked hin wher he is he started abusing over the phone... this kind of rude and abusive behaviour was never expected from your company.., please look in the matter ... the driver name is satyam driving...
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M
manishsinghal06
from Kichha, Uttarakhand
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Ola driver misbehaved with me badly.

Address:Mumbai City, Maharashtra, 110058
Website:www.olacabs.com

Dear sir/mam,
My name is Manish Singhal i live in delhi. I booked a cab using ola app from my mobile no.[protected] on 13 August 2016 nearly 12:30pm and the driver didn't come to my pick up location so I reached to the cab...and when I board he argued with me alot using worst language that you people took too much time to come..however he was too far away from my location but I tried my best to reach to the cab.I contacted to ola costumer...
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R
Ram Mohan Yadav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I need money

Address:110094

Osn[protected] I am waiting for pickup location than rider not show I am need canceled charge. My contact no. [protected]...
+2 photos
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S
sagyant
from Bengaluru, Karnataka
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Misbehaviour by cab

Address:560017

Today i had taken ola cab service for returning to my home from phoenix market city. The driver prasanna kumar (Do not remember the cab (White indica) number - osn[protected]Transaction id) misbehaved.

He charged us more than what we are supposed to pay. Me and my friend tried to book the share cab as there was no other cab available. We were in total 4 people. I tried booking for 2 and my friend was trying to book for 2 as...
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A
AkvN
from Mumbai, Maharashtra
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Ola cab driver behaviour

Address:Chennai, Tamil Nadu, 641019
Website:www.consumercomplaints.in/new_complaint

Travel from chennai omr to koyambedu. Travel on 12th august.
We called up ola auto. The guy picked up the call and he said is it for ola money or cash. We said cash. Then he said that my meter is not working and i will take it for cash. And said 2 times higher cost he said 600 to 700. Where as normally with meter it ll cost only 400. Because he know we where in hurry he canceled the call so that he can take us for cash.
Ola...
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B
basukunal
from Kolkata, West Bengal
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Complaint against driver (bapi, mobile 8768635507)

I booked a cab from my mobile bearing no. [protected] and i've got the sms and from the sms i rang the driver no. ( name bapi ; mobile : [protected] ) who is just 1 km. Away from my home. Driver bapi said that he is coming and asked me about the destination. I told him the destination ( uttarpara ). Withing a few mnts. I got ring from ola saying that i have cancelled the booking as per drinver's version and to continue the booking press 2 and...
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Address:160055
Website:www.olacabs.com

I booked a cab today at 2:39pm to go centra mall in chandigarh. Driver with name deepak (Swift dzire ch74t8288, phn - [protected]) arrived to pick me. I already told him the destination in phone. It was just after 8-10 mins he started ride, he stopped the ride and forced me to book a second ride. When i refused he said he won't go further if i don't book another ride. That was really unprofessional behavior of him. And the stupid reason he...
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D
dustusubhojeet
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Booking cabs but it is cancelled by ola

Website:ola.in

I was booking 2 ola cabs mini in 13/08/2016 and next ride on that day was free but it is cancelled by driver . I have to reach new Delhi railway station for catched poorva train to going my home town. So, I have to booked extra 1 cab for going there. But, I was late for station .
And so so thank of that train was late, and l catched the train by facing many
problems...
Please do something for that behaviour of ola......
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K
kom123
from Agra, Uttar Pradesh
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Exhorbitant and inflationary peak time charges

Address:700091

Please rectify your peak time charges policy. It is seen that peak time indicators are fluctuating just to inflate your cab pricing.this policy is unappealing and will definitely discourage further use of ola.
The driver told me that under peak hour charges the bill comes upto 1000+. The normal cost would have been 200-250 and even under peak time cost max should have been 400-500. He advised me to stop and rebook. This was a matter...
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D
dhimanskobc
from Jodhpur, Rajasthan
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Overcharged CRN330621022 on 2.8.2016

Address:Chandigarh, Punjab, 160030

Your Cheff charged Rs.60/- being parking fees in addition to Rs.282/-.
Bill was not ready at the time of payment, therefore total payment made in cash Rs.342/-.
In Bill Rs.60/- as parking fees was included in Rs.282/-
No reliance can be made.
Ride was @ Rs.34/- per km for 10.6 km distance.

Very disgusting

Refund in my account over charged amount...
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V
Vinutha Sonu
from Mumbai, Maharashtra
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Very unprofessional behaviour

Address:Bangalore, Karnataka, 560 100
Website:olabangalore

I booked an ola as my sister admitted in hospital I m very tensed and book a car in Bangalore from Electronic city to Yeshwanthpur car number KA03AC6954 driver name Ashok .
He behaved very rude tht he got a long ride through the whole ride he was talking in phone and behaved unprofessional.
Finally he didn't stop at the exact location he stopped in middle and went back
I never suggest to use these ola cabs...
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S
Sita Nandakumar
from Bengaluru, Karnataka
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OLA Cabs service reliability

Address:560055
Website:ola cabs services

I booked a OLA cabs in advance for a ride on a SUV to Bangalore airport from Malleswaram on Aug 11, 2016 @ 0100 Hrs. Booking Ref # CRN[protected]. I got a text @ midnight that driver details will be sent 15 mns before scheduled time. Shockingly I got a message @ 0045 Hrs that you could not locate a cab. This is totally unacceptable and you let me down bady at the last minute when my booking to airport was to catch an international flight. Thanks...
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R
Ramesh Gvd
from Pune, Maharashtra
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Ola bookings & Drivers regards

Address:122001

My Name G V D Ramesh Residing at Gurgaon
Today i booked a cab at afternoon 13:47 cab no. is HR55X7230.i called the driver he use to play with me that he is behind me but the cab is not there, an hour passed but he is not came.
After some time the phone put switched off.
I booked another cab at 14:04 cab no. is HR66A6455.i call this peeson and he telled that directly the trip is cancelled, without any information on myAppbr...
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S
sahilsabherwal
from Noida, Uttar Pradesh
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Amount charged 5 times high

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Www.ola.com

Hi
I have booked auto today from ola from sec93 to noida city center metro station which is 11km only. Also there was an offer in noida of rs50 cashback.
For 11km and 19min they have charged rs381 and for 84km in 19min. How it can be possible in 19min 84km in delhi ncr.
I have also attached the screen shot of billing. The amount was deducted from my ola money account so i couldn't do any thing.
Please help me...
+2 photos
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