Ola Cabs / ANI Technologies Complaints & Reviews

Tuesday, i booked ola cab from delhi cant towards rohini, called driver, he replied that there is some network issue and asked me to cancel that ride.. I did then booked for anothe cab.. Called driver.. He said he will be cmg within few minutes at pick up point.. Waited for 20 minutes.. Tracked him.. He was moving towards any other opposite side.. Called him 3 times... Not responded... Canceled that ride... Again booked third time.. He also...

I booked a cab today 28/7/2016. The bill amount was rs. 95. I gave the driver a 100 rupees note and was waiting for him to return my money. When he didn't, i asked for it. He said that i shouldn't be asking for change as he has drop me to my address!! I was so shocked to hear it!! Its not about 5 rupees but this is not the way to talk. I am paying as per the bill. He was very very rude i would not be using ola cabs after this!!!...

I travelled from malabar hill club to Siddhivinayak temple and i was charged around 155 rupees for a distance of around 10 to 12 km today i.e. 28/07/2016 around 2 pm.

While coming from haji ali to malabar hill on same day around 7 pm which is around 7km, I was told that I would be charged around 135 to 165 rupees including peak charges which was around 2 times normal charge.
But I was charged 289 rupees which is abnormally...

Hi... My name is reetu and i booked an ola cab from airoli toll to seawoods sec 44a. By mistake the driver pressed some button and the fare meter stopped, but the driver still continued to drive. However, when i was about to get down, he asked me to pay 585 rs which he didn't have a bill for, because, his fare meter stopped mid way. I still paid without a reciept. Just to add, he was constantly on his phone watsapp while driving and was a...

Dear sir
This is an complaint after many experiences. I am frequent traveller of ola. Since daily i am opting ola it is easy for me to recharge ola money. Most of the drivers are cancelling the ride after confirming the ola payment mode. If it is ola money they are simply cancelling it. Today[protected], a driver cancelled by saying that i was not in location in which i was waiting at the location for more than 10minutes and they charged...

Last evening on 27.07.16, i called him several time and i told him my battery mobile disch, he came i think late and my family was delayed unable to pickup phone call. he abused my guards and grand parents this is totally not acceptable as business man. pls see the below details
Ranjit ([protected]) is on the way to your location in a white indica br01pc9761....

I booked a sharing cab on 27th the driver- AJAY [protected], DL1ZA- 2158,
he said hes far off and he cant come to pick me
i get a cancellation SMS - OSN[protected] saying that it has been cancelled as the driver couldn't serve you,
Though it was not my fault still i was charged rs 25 extra in my next ride....

Share osn[protected]
Vehicle number : ka419621
Driver name : manjunath. m
Date : 27-july-2016 07:28 pm


After ola share booking was got confirmed, driver was called me up immediately and asked me where is your drop location?

I have said him that my drop location is chinnapanahalli, after driver got to know about my drop location.

He was immediately cancelled my ride.br...

I travel from doddanekundi. On 28th and 27th july i booked around 10 cabs daily which after 10 min 15 min driver deny duty. Says hundred reasons and asking me to cancel ride. Saying location shows wrong (Which is correct only) and making me to wait for a long time aand at last not coming. One driver started and i can see msg i am travelling where i am not.

For karthick nagar, doddanekundi drivers denying duty. I spend lot of...

I booked ola cabs on[protected] at 07:31 pm. The osn number for the ride is[protected].
Driver didn't come at pickup location and started the trip and then stopped the trip. I was charged 101 rs. When i called him, he was giving so many excuses. Strict action should be taken against him. I have only one ques from ola cabs, why their driver started the trip before reaching pickup location and then he stopped the trip himself.
br...

Today in the morning booked a cab from ola, as I am a regular customer of ola cabs but this time driver was not only late moreover he was talking very rudely because of him I will be reaching my destination very late. He was not able to understand the pickup location, but actually its very precise, every time I am getting driver on time on my door step, thus driver was talking like he was drunk even . Crn no is[protected], driver name was...

I had booked an ola share on 15th july, 2016 at 8 am. The same day i took the ride back and i had opted for my own ola at 4:30 pm the price of which came to rs. 370.

But the ola share on 15th july, 2016 morning charged me rs. 340. Ola share claims to charge 50% of the regular price but does the above charge look anywhere like 50%?

Ola share is making business by getting in more people with close to the actual...

Today i booked a cab at 5.30 pm. driver was Mahendra ([protected]) and car was Whit Dzire Tour WB19H0752. My booking was OSN[protected]. He made me wait for 15 minutes and then refused to pick me. Very badly behaved and threatened me, if I don't cancel the booking, he will start journey with out picking me. The support button of the app is not working. I could not compliant against him in the support....

West Mambalam to Guindy, Chennai - 7.00 p.m. Fare Rs. 157/-
While for the same distance return was charged @ Rs. 449/-

For return booked for pick-up at 10.00 p.m on 07.05.16. Driver called at around 9.30 and I said we will be ready by 10.15. Driver refused and immediately I said we will be ready by 10.00, still the driver refused on the grounds that he need to make more trips and hence cannot even come at the booked...

Attached copy of bill (crn[protected]. ride was on 25th july'[protected]@ around 6:20pm. booked macro (rs.6/km) got charged for around (rs.12/km). called up customer care today (27thjuly @4:30pm. mr. nafees (cc agent) clarified that base charges are rs.50 for 0km & thereafter rs.6 for entire distance (18.9km)+rs. 50 ride time charges (rs.1/min for 50 min) charged. attached app screenshot. no where its specified that base charges are addition to charges...

I initially booked my cab at 7 am to reach gurgaon by 8:30. Mohd zahid the driver picked the phone and after hearing gurgaon he denied duty. Then again i booked and spoke to manottam he said he would reach in 5 mins and after waiting g for 15mins i called and he kept disconnecting my phone. It was by then 7:25 i spoke to ola customer care n she booked a cab driver name is ashok he said to reach in 10 mins, however, as again his phone went...

Dear sir
I have been a regular customer of ola and on monday 5 of the drivers refused to ply and later on when the cab arrived and on my boarding the trip got automatically cancelled. Moreover the application was blocked.

I had wasted almost an hour to get the ride.

The driver could not locate the gps and i had to take an auto to hub mall and then the trip gets cancelled.

Do you still want...

On 21st july 2016 i booked ur car online twice from thakur village to vasai but two bookings were cancelled by ur drivers as they didn't wish to go to vasai. We were made to wait for one hour with my old mother and two kids. Pathetic... Isn't it. However on 3rd booking made..
Driver was gud and gave us gud service.
Kindly expel those two drivers who r bringing bad name to ur company. The details of two drivers who cancelled...

Of late I see a decline in the services of Ola, Bangalore. The drivers deny duty saying that they have not received an intimation from the company. The app itself does not show the correct location of the cab. The app says 2 min away but the driver is 20 min away. I'm not sure if the drivers are denying on purpose or it is a mistake of the app. Only after 4-5 failed bookings and speaking to these drivers, we were able to book a cab. This...

Order id:osn[protected].
I booked a ola share and wait for the cab, from btm to railway station. After 15 mins cab driver not called me so i call driver ( naveen d), he told i will not go, directly refused and told cancel it i will not take your cab.
That time too late so i cancel and book another cab.
My questions is:
Why i am going to pay the extra money for cancelation, if your driver tell that i will not go.br...