Ola Cabs / ANI Technologies Complaints & Reviews

Driver name : marimuthu
Vehicle no: tn02 3117

We booked the ola cab to catch our flight at 8 am and to start by 5.45 at thirumullaivoil. The said driver called and asked our address and he has not turned to our residence for pick up. Simply he cancelled our booking on his ownd went. We lost 40 minutes and after 40 minutes we got another cab..
Please take necessary action against him....

We rides on 30.06.16 through ola cab no. Ka02aa0864 driver purushattama
We have booked cab through ola money crn[protected], firstly driver came very late and took us from the wrong root (Longest), i just arrived at railway station before 2 min of the departure time, i was in hurry so driver asked me about the money of rs.236/-, i gave him rs.250/- because of hurry. He didn't told me that i have already paid through ola money. And ran...

Dear sir,
I booked a cab (Micro) on[protected]. I faced the following problems:
1. The cab white swift dl1yb8139 reached late at my pick-up point.
2. The cab was in bad conditions as the horn was not working, trip meter was always showing 0:00.Interior of the car was in bad condition.
3. The driver birender took the vehicle off the normal road through a congested street meant for two wheelers and pedal rickshaw...

Dear ola team!!

It is very sad to write here.

Even after so many bad experiences with ola for me earlier, foolishly, with my urgency, for the sake of reaching office in time, with a higher expectation again, i have booked an ola cab today at 8.23am from my home at kukatpally, hyderabad to my work place at habsiguda and got a message from vk-olacab with driver details viz. Ramesh, mobile no.[protected] with cab...

Totally disappointed with ola services.

I am recounting the entire sordid episodes as transpired this morning. Booking crn[protected] done on 17 july 16 and cfmed by you. 3 drivers were allotted by you - manjunath mob no [protected] - did not take my calls - subsequently, call your customer service - allotted another cab - devraj mob no [protected] who also refused to come - then, third driver narayanagowda mob no [protected] picked...

Yesterday i was hire taxi for sharing basis from linking road bandra to siddhi vinayak mandir dadar approx 9 km distance.
Bill was 169/- how can you charged 19 rupees per km in sharing taxi for a distance of 9km, it means you looting passengers, vehicle & driver details given below:-
Manoj kumar. [protected] white wagonr mh 01 bt 4525.. Share osn[protected].. Please look in this matter an reply other wise i go to the press to high...

Hello,

Ola cab service @jabalpur has got serious issues :-

(1) cab drivers are very rude.
(2) drivers tell customers that they will be half an hour late because they have some work on the way for pick up.
(3) drivers call the customers to ask for location after 20 - 30 mins of receiving the pick up request.
(4) drivers are very lazy. They will ask the customers the drop location on call...

Worst cab service ever..! Plz do not book..

It was my first and probably the last experience with booking an ola cab. The worst experience, i booked a cab for my parents from raipur railway station to devpuri. I called the driver and he demanded an extra 100 rs for returning from my destination point, for which i disapproved. I told him i am not going to pay anymore than what i have been asked in the msg sent by ola, to which...

Driver insisted to convert for share cab. Also insisted to know the destination point to decide whether to go or not.

As a consequence abused in bengali and cancelled the cab of his own.

Why a driver can cancell a cab as per his whims and fancies?

Why a driver can dare to abuse a customer?

The details of booking

Crn no[protected]
Driver name : santosh
Driver...

This is to inform you that last friday[protected] i have booked ola cab from terminal-1 to faridabad. But at the time of departure driver told that this cab is already booked to another person and his locate to another cab. But till date cab bill not received and i have paid 500 rs. And i have many times trying to cab driver number but his not response properly. Cab driver no=[protected] and cab no=hr55x4613

Request you to please...

First time on 11.07.2016 i have booked ola cabs. Without verbal or written communication ola cabs has charged three time extra charges as peak pricing for cab booked on 11.07.2016. Actual bill was rs.556/- and ola had charged rs.1498. Rs.942 charged as peak pricing which is un ethical and doing un professional business practices. I have not received any sms or call from ola unless or untill i call their help center. Looking after bill i have...

Driver didn't come and for asked crn number[protected] and started trip from his location and went to minerva cricle which is not my destination and also he didn't received call after sharing the crn number.
Then i called ola call center, they told to book another cab and for previous booked cab doesn't charge but the driver has taken took money from my ola money..
I have added images in the attachment.

Can you...

Ola cabs... The company has made great strides forward since their establishment...
But have they really dwelled upon the complaints of their customers.
An incident happened to me twice with ola cabs in the recent past.
I would have booked the cab some 4 hours before the ride... But still the driver comes late by 15 minutes or if he thinks he is going to be late he would call upon and request me to cancel the ride and...

Total ride amount is Rs. 325 including toll charge of Rs 22. Driver denied to pay the toll and taken Rs 30 from me, while returning another (loyal driver) doesnt ask for money on the same route.
I request ola to return my money Rs30 back to my ola money account.
thanks
Vitthal Londhe...

With reference to above, i have registered a ride from Giridarshini layout mysuru to Shanthala theater Mysuru on[protected] time: 4:00pm. booking has been confirmed through SMS and we got ready and waiting for the cab. Before 2-3 min of scheduled time we got a call from the driver saying he is unable to pick us and the reason given by him was very silly.we are very unhappy with the service provided to us. Kindly make sure the customer should...

The worst service what one can get is from ola i have been preferring uber always however when there is no availability need to use ur poor services.
Have been always raisi issues n concerns but no follow up or no feedback is ur policy it's seems.
One of your driver pradeep kumar singh
White swift dzire mh48f2519 had picked me from goregaon the driver look like haven't taken bath from days no proper communication n taking...

I had booked a mini cab from dlf centre court to cyber city (About 7-8 kms) at around 09:20 am on 18 july 2016 and while booking app prompted that peak charges will be added without mentioning how much it will be added.

I thought it could be double but on reaching my destination the bill came to 516.00 and peak hour charges of 320 was added to my bill. For a journey of about 30 minutes and 8 kms i was made to pay inr 516.00...

We had booked Ola cab for airport a day before in advance, got a confirmation saying its booked and that driver's name will be shared 15 mins prior to the booking. The next day 10 mins before the driver had to show up, I got message from them that no one is available. It's the worst app and worst service I have ever received. I will be sure not use Ola in future and will definitely tell friends and family to stay away from them....

Today i was getting late for a meeting in dehradun and i booked an ola cab... And the driver was 3-4 kms away from my location and refused to come... And it happened 3 times... If a driver does not want to come then just dont cnfrm the booking... Dont make fool of people.. They keep on waiting... And then i finally got a cab.. Who was driven by bahadur thapa ji... He is a very nice person... Came as soon as i called him after the booking......

Complain regarding

Date: 17/07/16, 19:51pm

Anil ([protected])
White indica, br01pf7004

Guddu ([protected])
White indica, br01pf5276

Jitendra ([protected])
White beat br01pf7992

The worst experience i ever had of ola cabs in patna. i used ola in relevant cities like pune, goa etc. but in patna, i called many of the drivers but in spite of picking up,...