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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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862
+91 80 4665 5300
507
294
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+91 80 6735 0904

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Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 351

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R
Rajrathorevikram
from Mysore, Karnataka
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Extra charge or rudely behaviour and wrong way

Address:Bangalore, Karnataka, 560100

On 20/7/16 I will book ola cab that time ur driver charge extra charge or tax also extra ride us Bangalore airport to elcetronic city

ur driver taking long way long time consume or extra money or charge getting like toll tax etc

only a way to earn money few days I will travel in less amount no getting charge extra
not sent proper msg or mail or registered id or phone

also till not getting...
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M
Mamtasanvi
from Mumbai, Maharashtra
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Upgraded without my consent

Address:Mumbai City, Maharashtra, 400097

I have been using an ola cab (micro) since 8/9 days for the same route, ie between goregaon east and juhu. my tariff approximately is around rs 140 -145. however, the days they announce a free upgrade i am charged 10 to 15 rs extra. please explain why so. however, today i was again given an upgrade and charged rs. 226. i later got an sms saying that i will be charged peak hour rates (4*1). can you please explain this?

I did...
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G
Gshegde
from Mumbai, Maharashtra
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Miss behavior and unprofessional behaviour

Address:560076

I am repeatedly facing the problem. i always use the ride later option and book the cab one day prior, they hardly come to pick me up on time or cancel the ride. if you cannot honor the ride or serve the customer why do you take the booking. today i was supposed to be picked up at 8:45 am, the cab came at 9:45 am. very unprofessional drivers in spite of complaining to ola every time no strict action has been taken. he cancelled the ride just...
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A
Aditya Dasgupta
from Mumbai, Maharashtra
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Midnight harassment

Address:700091
Website:www.ola.com

I have been using ola in many cities across India but the Ola experiance in kolkata has majorly been really bad and surprising.Yesterday night 11:45 pm i took an ola share OSN[protected] . It was late at night when suddenly on the midway to my destination i.e dawnagazi mosque bally the driver said he will drop me till a dakhinashwar temple which is on the other side of the Ganga River, at middle of the night he stopped the car and argued that...
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Address:600109
Website:ola

Dear Sir,
i am in Avadi kamarajar nagar, due to pateel Mohamed driver asking in sivasakthi nagar annanur.
why I pay to cancellation fees.
i am not give to cancellation charges it is reason is correct.this is pickup for driver mistake.pls correct and do the needful.
i enclosed photo copy of the booking status.(before sadiq booking photos copy also enclosed)
Thanks and Regards,
Mohamed Ali....
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M
Madhukar Trivedi
from Bengaluru, Karnataka
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Unnecessary charges for cancellation

Address:Bangalore, Karnataka
Website:www.olacabs.com

I booked ola cab on 19/7/2016 crn[protected] from magrath road to nimhans. 5 minutes later after waiting, the driver called and told that he is unable to come (Didnt tell the exact reason). So, i had to cancel the ride and book another one. I was charged rs.75 which was automativally added to my next bill. I had no option but to pay, even though it was not not my reason for cancellation. (It was the driver who didnt want to come, although...
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R
Rishi Singhal
from Noida, Uttar Pradesh
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Driver misbehave

Address:122001
Website:olacabs.com

We have booked a cab through ola,

Taxi no. hr 61 c 6308 through gurgaon to najafgarh.

Driver behaviour was not tolerable, he misbehave with us

Issue - do not start the ac, stating that in our policy we do not suppose to on air conditions.
Heated argued with us, and asked us to stop in midway
Drop at not our destination, he dropped at nearby location as per map showing....
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P
potato
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment not confirmed and cleared to merchant

Address:Mumbai City, Maharashtra, 411028
Website:www.olacabs.com

Hi,
Please see below multiple issues faced with ola and ola money

1-i have paid 250/- as my idea postpaid mobile bill payment yesterday morning at 11:05am and its not yet credit to idea and i haven' got any confirmation for it.
I also have got warning messages for barred services from idea due to non-payment of bill despite me paying bill on time.

2-poor application interface and design.
br...
+1 photos
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S
shivnn
from Bengaluru, Karnataka
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Very poor and fraudulence service

Address:560090
Website:OLA CABS BANGALORE

I am narendra. Last saturday i have tried to book a ola cab. I have tried from 3.20 to 4.30 pm around 5 cabs. All drivers are saying various reason for delay for example middle in the lunch and two of the 3 of them are extremely wise they have not picked and went somewhere and closed it.

This is not at all acceptable during health emergency patients are waiting for quick service....
+2 photos
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R
raguram5
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Ola app and cab service

Address:Chennai, Tamil Nadu, 600097

Ola app is very slow, we are not able to book any cabs or autos and it is very worst.
With respect to ola autos, service is very worst, they are not accepting the request and if they accept also after some time they are declined our request.
It is very bad and service also very poor.
Please try to improve your service, application and the rates as well.
Rates are very high and you are charging peak hour charges...
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R
ranee kanungo
from Delhi, Delhi
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Complaint against ola cab driver

I travel in ola cab no ap28667269 with the driver name md azhar ([protected]) from punjagutta to padmarao nagar hyderabad, but the driver is not listening to me and try to drop me in wrong location and told stop the cab in lonely place and tell to call customer care after that also scolding me very badly, just want necessary steps to be taken against driver...
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A
Alexappu8
from Gurgaon, Haryana
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Ola getting sick

Address:603209

I am a regular customer of ola. But in recent times I am really getting fed up with u guys

1. Whenever I book a ride from mambalam to Maraimalai Nagar all the drivers are refusing to come.

2. And after dialling up for 7 drivers I have tried for the 8th one.. But my account was blocked. Fault s not mine. It Lyes with the drivers who refused the duty

I have a special respect towards ola. Kindly consider...
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P
PSaraik
from Bengaluru, Karnataka
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Driver misbehaved and taken self ride after booking cab

Address:560068
Website:www.olacabs.com

I want to address u all with an experience of ola today morning.
I had booked an ola share cab for my office. Ola app is showing me time 4mnts after booking but from 20mnts its showing me 4mnts only, but after 5mnts when i have checked my app again that time driver has taken self-ride he has not called me single time i am calling him after 5mnts continuous call he picked up the call and told me that he has waited for me at location...
+5 photos
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J
Jayakumar BN
from Visakhapatnam, Andhra Pradesh
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Frequent cancellations

Address:Bangalore, Karnataka, 562149

I have been having disgusting experiences in using the ola cab. Out of 5 booking i make, the cancellations are 3. Off late the drivers take over 20 minutes time to intimate to me that they do not turn-up. When i call to them to check about non-reporting, drivers cooley advise me to cancel the cab, which is very late. There is one instance where i paid the same cab guy double the amount billed amount and went for the ride (Off course the driver...
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M
Meenakshi@123
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No google map

Address:New Delhi, Delhi, 110037

Well it takes hardly half an hour from mahipalpur to dlf phase 3 building no. 6 but driver didn't have google map so it takes more than 1 hour and bill of rs 307 rahul sharma crn[protected]. And at last i have to take auto to reach dlf phase 3 buliding number 6 very disappointed thing is that i was not able to give my interview that day because i was late for interview : (...
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A
afreen.eee
from Delhi, Delhi
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Charging very high amount and fooling customers

Address:Hyderabad, Andhra Pradesh
Website:www.olacabs.com

Ola cabs are fooling their customer by giving offers on their apps. First these people are providing offers to customer for their first time then afterwards onwards these people are charging 4 times double amount. As per there fare chart sheet there inform customer, ola cabs charge rs 100 for first 4 kms and after that per km rs 10/- which is not at all true. These people are charging triple time extra amount as per fare chart, just for 9...
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Address:400614

I arrived from kathmandu on 14th july 2016 in the evening at chhatrapati shivaji international terminal -2 and booked ola cab.
1. i was informed at 6.05pm that one mr nilesh ([protected]) is on the way to your location in a silver verito mh43d7679.
I called nilsh at 6.07pm and spoke with him for 1 minute 22 seconds and informed him that i am waiting at p4-431parking. he expressed his inability to come to the airport as he was...
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M
Markanda Reddy
from Jorhat, Assam
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Loss of 1+ make mobile - reg.

I have travelled from m/s. Abb, peenya 2nd stage to m/s. Green secure energy systems at around 1.50 pm to 02.07 pm in ola cab bearing registration no. Ka 13 a6930, driver name:lokesh. I had kept the mobile on the back seat (1+ make mobile). After paying the charges i forgot to pick my mobile from the seat and got down from the cab. On enquiry of the driver, he has not responded positively. My mobile no. [protected]. Please enquire and respond...
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S
Smita Kalita
from Bengaluru, Karnataka
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Abusive words used by ola cab driver

Address:560100

Hi
I had booked ola share today from bangalore hwy garebhavipalya to electronic city newton.. But due to some personal reasons i had to cancel the cab and by that time the cab driver called me and i had informed the same..
After, around 10 seconds he called me and started using abusive words which is very disrespecting.

Driver name :devendra m
Osn no.[protected]

This is really not acceptable....
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R
riku1983
from Kolkata, West Bengal
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Driver phone switched off

Address:700064
Website:ola cabs

At around 2.15 pm today, i booked ola taxi having crn[protected] but when i tried to contact the driver named babloo, contact no. [protected], his phone was switched off.Initially he picked the phone and said, "book another taxi." after that he switched off his phone.

What is this behavior? He should have switched off his gps. I booked the taxi for very sick and old man.

It is very disgusting to know when we get...
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