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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

Phone
+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
Fax
+91 80 6735 0904

Ola Cabs / ANI Technologies Website

Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 349

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A
Amber1323
from Shimoga, Karnataka
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Driver refused to come

Address:560009
Website:Ola

Hi Team,

I have booked this cab but driver said he will not come and pick me up. I dont understand why bill was generated under my name, when i never travelled. Please investigate and revert.
First if all you guys will never come when it is raining, If luckily I am able to book a cab, your driver will say i cannnot come . And i do not understand without even boarding cab you guys are sending me bills. I booked a Uber...
+1 photos
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P
Prajna S Shetty
from Gurgaon, Haryana
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Driver rudeness and loss of time

Address:560019
Website:OLA Cab

Dear ola,
I had made a booking for office from hanumanthnagar to nahavara at 8.45 am on the 26th of july 2016. The following are the booking details driver name - kuttappa sm, mobile number-[protected], white indica, vehicle number - ka04d2221. My otp number for the ride[protected].
I. Ve called immediately after booking and till 9.20 am he was telling he was reach my place within 5 minutes. Once he reached my place he didnt...
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N
nickobar
from Kolkata, West Bengal
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Overcharged inr 100/-

Address:Kolkata, West Bengal, 700019

I booked a ride from 6 sunny park to kolkata riverside, batanagar on sunday 24th july 2016 around 8:45 a. m. the amount charged by driver alok ray was inr 354/- whereas the message i received a bit later, after payment was inr 254/-. i called the driver immediately and he promised to return the money at 6 sunny park. however he has not done the same to date.
I shall be obliged if this matter is taken care of and my email acknowledged.br...
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V
Vidhru
from Mumbai, Maharashtra
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Cab delayed

Address:Coimbatore, Tamil Nadu, 641029
Website:Ola cabs

Today morning at 7:04 on July 25th, 2016, I got into the ola cab, my booking is CRN[protected] and I was sitting in the cab for more than 5 mins and the driver would not start, claiming that his GPS was not working. I had to attend an emergency surgery in Ganga hospital and being the head surgeon I could not wait and hence had to walk out of the cab. This is truly the fault of yours and not mine. I received an SMS from you saying that I will...
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N
Noureen Dedhani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll charges - extra

Driver asked me 130 rupees for the toll charges and i paid it. when i see the invoice now the toll is already added to it r u guys cheating us?? please let me know if you need the invoice copy as well.. not adding it as it contains my personal details...
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P
Parasdutt
from Erode, Tamil Nadu
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Driver talked with my sister brutally and blocked her account.

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.olacabs.com

My sister was trying to book a cab in the morning. She booked a cab in the morning driver denied the duty. While doing the another booking same cab was booked 2 times. Driver talked so brutely with my sister and blocked her ola account i want to file a complaint against the driver. Driver contact number is [protected] - abdul car no. Up14ft0271.

I want strict action against driver and to unblock my sister account....
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S
Shmiruthaa Narayanan
from Tirukkoyilur, Tamil Nadu
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Bill amount

Address:Chennai, Tamil Nadu, 600026

I had paid rs.70 as my bill where i camr from virugambakkam to saligramam but my actual bill came as rs.43. dated: 25th july 2016. i want an immediate action taken against this. my email id: [protected]@gmail.com...
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Address:600097

Old mini indica tn-21-as-5635 hit and drive

Few minutes back in front of the office (Cabgemini, karapakkam, chennai) a ola mini indica tn-21-as-5635 hit my two wheeler and drived away without any response.

The cab doesnt have side mirros and he turned the vehicle without putting the side indicator. The vehicle hit my bike and i fell down on the road. He got down of the vehicle and started agruing with me for...
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G
Gagan Khanna
from Gurgaon, Haryana
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Overcharge base fare

Address:New Delhi, Delhi, 110027
Website:Ola.com

When we book a cab from haridwar to rishikesh it shows following fare charges.
Base fare rs 49
Rate per km rs 12
Ride time charges rs 2

But after taking ride i was charged as below.

Invoice break up :-
Base fare:649.0
Distance fare for 18.20 km:218.4
Ride time fare for 55 min:110
Total fare:977.4
Service tax (5.60%):54.73
Swachh bharat tax (0.20%):1.95br...
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R
Rajpal1959
from Hyderabad, Telangana
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Wrong booking address

Address:560068
Website:Crome

Wrong address of "35, Kudlu" is showing while booking cabs. My correct address is 78, Sri Sai, 4th Cross, 2nd Main, Yashodamma Layout, Kudlu Main Road, Bangalore-560068....
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P
Prashant Singh Karki
from Bengaluru, Karnataka
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Random Bookings

Address:560076
Website:www.olacabs.com

7/24/2016
Prashant Singh Karki
My ola account is booking rides on its own. I stay at Bannerghatta Road, Banglore. But just now my account randomly booked three rides for T3 IGI Airport.
I had to cancel all the three rides.
I would just like that money to be refunded and given an explation for this incident....
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M
Manish Panicker
from Mumbai, Maharashtra
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Ola cabs service area

Address:421501
Website:Ola app

Hello ola team,

Subject : lack of service in prime industrial areas.

Sincere request to extend your service limits to ambernath and badlapur as it comes under mumbai region and also ambernath being one of the most important industrial place of mumbai. More than a 1000 reputed small and large scale industries are functional in this area which requires many people to travel to this location via cabs. Though many...
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A
ashishoptician
from Gurgaon, Haryana
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High Price charged

Address:New Delhi, Delhi, 110063
Website:Ola Cabs

I booked ola Cab on 18/7/16. But ola charged me higher price. I booked Micro Car but ola charged me ₹9/km instead of ₹6/km without any information. I booked a complaint to customer care & my complaint number is 14003232. Please refund my money....
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C
Chandni Nm
from Kannur, Kerala
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Driver didn't turn up

Address:Bangalore, Karnataka, 560020

Dear ola,
I had made a booking for an airport drop at 4 am on the 24th of july. The following are the booking details driver name - santosh, mobile number-[protected], swift dezire, vehicle number - ka 04 aa 4452. My otp number for the ride[protected].
The driver did not pick my calls or turn up until 4:15, after which i decide to take another cab and leave. I could not make it to the airport on time due to the inconvenience...
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L
little123
from Mumbai, Maharashtra
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Driver misbehaviour and rudeness

Address:411027
Website:Olacabs.com

Hi ola team,

This is with reference to the last ride i took with ola.
The driver misbehaved with me, abused me and stopped the cab mid way. I had no way to go anywhere. My rs 200 ola money got deducted.

The driver was also abusing very badly and tried to attack me.
Please remove the driver and i want you to pay me compensation for the discomfort caused....
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B
Biswarup Das Sarma
from Kolkata, West Bengal
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I am complaining about driver behavior of ola in kolkata

Address:Bangalore, Karnataka, 700091
Website:Www.ola.com

I was in an ola ride in kolkata on 23-july 2016 (saturday) from shibpur, howrah to kolkata.
The drivers name was mohd alam. as soon as we boarded the cab he started saying the destination is too far. then he said he will take us to a different place where his brother will take over and drive. when we refused he started abusing and threatened to leave us in the middle of a road cut off from the main city. he remarked "do whatever you...
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N
Nishant3086
from Sangamner, Maharashtra
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Poor service by cab provider

Address:New Delhi, Delhi, 110008

Today i booked a cab from lajpat nagar, central market and the condition of the car was worst. However i boarded the cab, after 15 mins at aiims, driver said that car has broken down and my ride will have to be stopped on the way. This was due to heavy traffic at south extention that the driver was not willing to go further. I asked him to get in touch with ola support and arrange for a replacement, to which he refused and also asked for...
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A
apexalok
from Mumbai, Maharashtra
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Driver misbehaviour and abuse

Address:Bangalore Urban, Karnataka, 411027
Website:olacabs.com

Hi ola team,
This is with reference to the last ride i

Took from ola wid osn[protected].
My friends have been regular ola cab user

And so do i. I also use uber cabs and

Others. I have never had such kind of

Disgusting, insecure, horrid experience

Ever.
I want to tell you the sequence of events

That took place.

1) i...
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V
Venkatesh Jayakumar
from Chennai, Tamil Nadu
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Driver denied my order

Address:600041
Website:www.olacabs.com

I booked a cab in T.Nagar, Chennai, Tamil Nadu. The driver denied the duty and asked me to cancel the ride.
Company Name : OLA cabs
Driver Name : Anandha Kumar
Mobile Number : [protected]...
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P
priya43
from Mumbai, Maharashtra
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Bad experience with ola share

Address:Chennai, Tamil Nadu, 600101
Website:www.olacabs.com

Ola is the typical example of a company that used all sweet tactics at the beginning to woo the customer and slowly as they built a customer base, started behaving rude and non caring, to the point of compromising customer safety. Here is the nasty experience i had with their ola share on 21-july-2016.

I had made a booking ref osn[protected]around 8:30pm to be dropped at a place just a few km away. The app had shown me that...
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