Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Last updated Mar 31, 2024
Complaints 9455
Resolved
239
Unresolved
9216
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ola Cabs / ANI Technologies
Customer Service Contacts

Ola Cabs / ANI Technologies Phone Numbers

Phone
+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
Fax
+91 80 6735 0904

Ola Cabs / ANI Technologies Website

Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 353

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
Honey luthra
from Mumbai, Maharashtra
Report
Copy

Without evening using an ola ride, i was charged for the ride

Address:600004
Website:www.ola.com

Hi, this is second time for this month, when i am charged for the ride with was never commenced. I had booked ola auto and before even coming to the point he switched on the ride and my ola money got deducted. He did not even pick the call. This is fraudulent and it's over often with ola cabs. Hope an action is taken. The message which i received was this "ola! Your bill for krn[protected] is rs. 45 (Incl of all taxes). Distance: 0.0km. Ride...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hem gupta
from Chennai, Tamil Nadu
Report
Copy

Ac not working

Address:Chennai, Tamil Nadu, 600005
Website:olacabs.com

I hire omini from kattnkulathr to chepuak cricket stadium, today as detailed
Manoharan ([protected]) is on the way to your location in a white Indica TN10Z9172.
During the whole time air conditioner is mot working, he charged full amount after verbal fighting
Plz arrange to return me difference of charges

Regards...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
H
Hetal bhanushali
from Gurgaon, Haryana
Report
Copy

Unfair treatment

Address:Mumbai City, Maharashtra, 400080
Website:Ola.com

Hi, I had booked an Ola mini today but due to some reasons it got cancelled and the customer care said they will send replacement car.. But the car that they send is from the micro category but I will be charged for the mini category which is completely unfair... It wasn't our fault and we kept our patience for the delay but we expect some fairness on this matter.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rmou
from Bengaluru, Karnataka
Report
Copy

Mobile stolen by cab driver

Address:Bangalore, Karnataka, 650033
Website:Ola

Dear ola,

Today i travelled by ola from my resident (Baneswadi, bangalore) to nistesh forest hills (Seegahalli, bangalore) - crn[protected]Cab driver name: srinivasa) at 9:11 am. I gave my mobile to charge since the battery was low and i need to book my return in ola app.

After getting down i paid rs. 320 (Generally i pay for a tea) and the cab passed the gate. It was 3 mins latter i realised my mobile ([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha.R.T
from Igatpuri, Maharashtra
Report
Copy

Overpricing, poor service, false assurances, no safety.

Address:Mumbai City, Maharashtra, 410209
Website:www.olacabs.com

Complaint 1 - i was overcharged since on of their drivers waited at a gas station for 30mins to get gas on my meter. I filed a complaint many times. Nothing was done. Booking number - crn[protected]. I was overcharged by atleast 200 since it was cab booked at peak fare which is again ridiculous.

Complaint 2 - i booked a car to return home from vashi at around 830pm, i was waiting till 9:15pm, i did not get a cab and 5 of their...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deep1133
from Mumbai, Maharashtra
Report
Copy

Ola cancellation charges

Address:560037
Website:www.olacabs.com

Recently ola is about to introduce a cancellation fee system where if we cancel a booking after 5 mins of booking it will credit an amount in the next travel bill, which is ridiculous.

*my complaint is, if they are introducing it, there should also be a system where cab drivers when deny duty after booking a ride because they do not want to should be penalized and customers should be given a refund amount or something of that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 600073

Driver name - arun ([protected])
Vehicle - white indigo tn76t1420. even though he didn't park the car at airport, he cheated me by collecting extra amount rs. 130 for parking at chennai airport, which is not paid to the concerned office. actually we booked two cars for going to airport at the same time. another driver irudaya ([protected]) (silver tavera tn32ah6384) didn't collect the parking charge. but the driver arun ([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilkumar.A
from Mumbai, Maharashtra
Report
Copy

Driver rude and bad behaviour...

Address:Mumbai City, Maharashtra, 400017
Website:www.bookcomplaint.com/india

16.7.2016 .i booked a ola car to chembur.the person of the cab was very rude to me taking money and not giving me...but return money back..got no change ..he said i told i wil send a feed back to the customer care.. he dared said he don, t care for that..name of the car driver..naya firoz vechile satus..mh47c9532. i want a enquiry with cab person..ask him..not to behave with customers lik he had..ans warn these people such things should not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sunil CCD
from Mumbai, Maharashtra
Report
Copy

Cheating and bad service

Address:160062

My name is sunil. I had booked a ola ride on 15-07-16 for punchkula to mohali. A. C was not working in cab. When i reached the destination the driver charged me 500rs for 27 k. M. I said him i got message of 243rs, he told he stopped the meter in the way and booked another ride from his own mobile. He took extra 257 rs for only 7 k. M after i got the message. Next day had book a same ride from mohali to punchkula. He charged me only 230rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M Nizam
from Mumbai, Maharashtra
Report
Copy

Charging extra

I hired 2 ola cabs (Mini) from kurla to crawford market at the same time from the same location one vehicle sachin kumar mob:[protected] charged 275 rupees whereas the other vehicle ashfaq [protected] charged us 225. Why did the other driver charge us more. Mini base charge is 45 rupees and 6 rupees per km. Kurla to crawford market 17 kms. Please explain why we were charged 275....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jeetndra Bahadur Singh
from Ahmedabad, Gujarat
Report
Copy

Compensation / claim

Address:Ghaziabad, Uttar Pradesh, 201014
Website:Ola cab

I have direct monetory loss of appx inr 5000 and i have proof and record of all expences. These losses incurred due to concellation of ola cab by driver. After booking of another cab, no vehicle return back after half an hour even after commitment of 3 minute. I left my train and book flight from delhi to mumbai.
I have suffered indirect losses also in spite of above monetory loss du to serices not procided by ola as per their commitment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manjunatha Sagar
from Mumbai, Maharashtra
Report
Copy

Driver channakeshava 9741735246 ka50a2059

Address:560039
Website:None

We have booked ola cab fir my wife to travel at 5pm today driver channakeshava [protected] ka50a2059 was arrogant and mis leaded my wife. He has not listning our direction to reach the destination. He was very rude stopped the cab midway

We feel travelling by ola cabs is in secured

Pls take apropriate action

Manju
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
merchant
from Noida, Uttar Pradesh
Report
Copy

Ride cancelled by driver/ driver not picked up call

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,
I booked a sharing cab yesterday morning. I got a msg after booking confirmation.
I called up driver & asked where he is? Driver said he is near to my place and reaching soon. I called up after 15 min he said i am not able to identify the root.. I explained the root to him (He was behind my colony). And after 2 min he cancelled the ride by stating that he is not able to find out the root.
I again booked 2nd cab &...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankycap
from Gurgaon, Haryana
Report
Copy

Unethical payment charges

Address:New Delhi, Delhi, 110055
Website:www.consumercomplaints.in/new_complaint

Conversation opened. 1 unread message.

Skip to content
Using gmail with screen readers
Search


Gmail
Compose
Labels
Inbox (35)
Starred
Important
Sent mail
Drafts (93)
Circles
[imap]/sent
Cs (10)
Personal
Imp documents (1)
Passport
Important
More
Hangouts


More...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjani bhupat kumar
from Bengaluru, Karnataka
Report
Copy

Drivers rejecting duty

I booked 2 cabs, both drivers rejected stating they cannot pick me up with very arrogant reply.
Driver name: Shiva Kumar ([protected]) - KA02AE6362
Driver name: V ([protected]) - KA03AB7430

This is totally unacceptable, when I have been waiting for 2 hours!!!
On 15 July, 2016 9:00pm till 11:pm...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
C.S.Prasad
from Malappuram, Kerala
Report
Copy

Driver did not report

Address:560111

When i booked an ola cab today at 5:15pm, i got a message that cab no. ka01ab2861 (driver veerapan; cell no. [protected]) was on the way to pick me up. after having waited for 5 minutes, i called the driver. he did not take the call though the phone was ringing. when i gave a call again, i got a message that the phone has been switched off. i had to book another cab to reach by destination. however, i have received intimation that the trip...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Lucknow, Uttar Pradesh, 220010
Website:www.olacabs,India

Kanhaiya lal wadhwani
Jul 5 (10 days ago)

To support
This is to bring to your notice that on 5th july i. e. today at about 6.30 pm i was driving my car and at samta mulak crossing also know as 1090 crossing due to vip movement all traffic coming from golf club side was diverted towards balo adda. it being peak hour traffic was highly congested and was moving at snale speed. just behind me your co. cab was moving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vally333
from Chennai, Tamil Nadu
Report
Copy

Cab driver misbehaving

Address:Mumbai City, Maharashtra, 400102

The cab driver i booked started messaging me later saying he wants to befriend me. please make note. i have attached images of the whatsapp chat he sent me. please make note.
Shobhit ([protected]) is on the way to your location in a white xcent mh02cr8938.

Regards
Pehuu
+[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jessie56
from Delhi, Delhi
Report
Copy

Unprofessional behavior of the driver

Address:New Delhi, Delhi, 110014
Website:Ola.com

The driver was very arrogant, i have been a frequent user of ola but because of that particular driver i am so disappointed.
He asked me where i was from and i told him i was from nagaland.. He then said aap log toh sab kuch khate ho.. And etc etc and he even asked for what i was eating, even then i didn't bother as i had a train to catch, i even told him i was running late but inspite of that he was driving slow and was on the phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
J Lalith
from Mumbai, Maharashtra
Report
Copy

Very high fare collected

Address:400703
Website:OLA App

On 13th evening, i booked ola cab (prime) from mumbai domestic airport at 07.50 hrs. i travelled up to vashi bus depot. it costs me of rs. 996/-.

I am in a situation that i have to pay as bill is generated from app.

It never costs more than 500/- from ola. few months back i came from same source to same destination at the fare of 320/-.

Kindly hep. my mobile number is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy