Ola Cabs / ANI Technologies Complaints & Reviews

The waiting time which ola gives is never correct and on talking to drivers and getting their locations, we find that its impossible that he can reach till that time and even the driver agrees and instead of waiting for more than the desired time, if we cancel the cab and book another nearby ola also, then the ola money of rs.50 gets deducted. wats the sense of giving false timing or please stop this fine or tell any solution....

Extremely upset with the OLA Cab services. Booked a cab from old Delhi railway station then message came that Ramesh ([protected])is on the way to your location in a white Go HR55X2951. I called the driver without waiting for his call to tell that I've booked &when will he pick me up. At the back of driver's side, some one else said in a laughing mode that "lo aa raha hai, hahahaa". I then instantly cancelled it & booked another cab of Rajesh...

This is worst app which I have ever been but I'll never book again Ola cabs yesterday I was book mini cab travel from old city to abids only 8.5 kilometers & he charge 263 rupees I never thought of that charges is so much this is a worst app compared to others there is no use to book a cabs if they charge that much I'm very very disappointed u guys making fool to passengers, u deserve a 0 star not even single I hate this app & worst experience,...

I was in Meerut, MIET college at Sat, Jun 18, 03:09 PM and booked a cab for Defence Colony Mawana road. When this driver named Sachin Kumar came. It was scorching heat this guy firstly offered me a seat and than asked me either I'll pay by OLA money or cash, as I denied cash this guy took my phone cancelled ride from my phone rated himself 5 star and flew away. The reason he gave me was thet he was having negative balance so OLA money won't...

My wife had booked (crn[protected] ola cab on 4th july monday morning to go for an important customer meeting at her office in bannerghatta road and the driver sheetal kumar, [protected], ka41b5912, after booking did not call back to indicate his arrival. after 10mts when i called him he told he was at hebbal flyover and will take 20mts to arrive. the ola map was showing that the car was near to our apartment - shriram whitehouse apartments,...

I want to complaint against a ola driver whose name is manoj kumar .Car no UP70ET2626. I booked the cab & he refused to come saying that he would not come 5kms to pick me up. And was roaming fom one place to another . Then I tried anothe cab for search with another area, again the message goes to the same driver and again he refused to come . I tried 4-5 times & only his cab was showing in different areas. Then my father talked to him(driver)...

The driver Sanjay [protected] cancelled our booking saying that we cancelled it. I had to reach station I suffered lot of problems due to irresponsible behaviour of Ola Cabs. I will for surely give my feedback to friends and relatives and advice not to depend on Ola. Please take strict actions against the driver and let me now. I'm the one who faced the problem I am supposed to know what actions you take against the driver. Mail me : [protected]@yahoo.com...

My friend who is an NRI was travelling back from Bangalore to her country. She booked an Ola cab to take her to the airport. The cab driver asked her to pay Rs. 500 in advance irrespective of the actual fair. The distance to be travelled was very short as she was in a hotel in Devanahalli (very close to the airport). The Ola cab driver took advantage of the fact that she was a foreigner. The actual bill amount came to Rs. 196 only....

Booked a ola cab CAN NO.[protected]. The driver informed that since he is away from the location he could not attend the call and hence he cancelled the booking. Surprisingly I was charged for INR 75 as cancellation charges.
Please resolve this...if I do not get a satisfactory response on this...I will be seeking help of consumer court to help me out.

This is completely an unprofessional approach of charging customers...

I had a horrible ride and eventually I had to get down from the booked cab farway on the different side of the city.
The shared taxi service is such a pathetic service, i am placing the complain on for thenmental agony and harassment.

I booked the cab(from Kandivali East to Chandivali Raheja Vihar) and two minutes after taking the cab i get a message saying the ride has been completed. The taxi had taken 100 mtrs and...

This is worst app which I have ever been but I'll never book again Ola cabs yesterday I was book mini cab travel from old city to abids only 5 kilometers & he charge 290 rupees I never thought of that charges is so much this is a worst app compared to others there is no use to book a cabs if they charge that much I'm very very disappointed u guys making fool to passengers, u deserve a 0 star not even single I hate this app & worst experience,...

CRN[protected] ..


Bill Details
Base Fare for 4 km
₹90

Distance Fare for 34.3 km
₹308.7

Ride Time Fare for 118.0 min
₹118

Peak Pricing (2.2x)
₹620.04

Total Fare
₹1136.74

Service Tax (5.6%)
₹63.66

Swachh Bharat Tax (0.2%)
₹2.27

Krishi Kalyan Cess (0.2%)br...

After booking the cab, driver agreed to come for pick up, based on receiving the information, he didn't turn up. due to this, as family including 6months old baby suffered in cold during night for 1 hour, which is not acceptable. after booking the cab, driver avinash agreed to come, later he didnt come.


Ka03-ab-8441 - driver avinash - [protected]...

Message Body

Dear OLA Service Provider,

Refer to below details I am very sorry to inform you that it is evident that considering facts and figures and actual distance from Bangalore City Railway Station to my residence located near Mallathalli Laken, NGEF HBCS Layout Inline image
which is much less than 12 KM. According to your Bill it is surprise to know the same distance is 19.6 KM? and your Driver...

Today I booked cab for my uncle and as usual I booked through my OLA app without seeing any detailed checking because of trust. But OLA has charged 3 times of normal fare and said that this was chosen by you. This company is looting customer and it is open robbery.I am urges to all that pls check properly before booking and cancel ur booking if they send you any approval for peak charges/premium charges....

On 1st July night at around 9:30 PM, I was to return to my home from Connught place delhi to Crossing republik ghaiabad. I booked Ola cabs twice and both the drivers rejected to go to ghaziabad. I booked third cab Sedan from ola cabs. Paprleely my friend booked another cab for me via Uber. The driver was ready to go to ghaziabad. So i cancelled my third cab from Ola, however Ola cancelled it by messaging that I would be charged Rs 50 for...

Hi sir I am sasikumar iam ola cabs customer I have booked prime car because me and my family total 5 members driver is asking 5 not alowed so u will cancel the order u ll will book another order so ill book another order suv booking totel 4 km i will travel actual totel 175 but there is charged cancelation fees 85+ 175 totel 260 how u charged extra payment so kindly refund my amount is my personal request...

Yesterday around at 8 pm, i got a text that i booked a cab at chhatarpur and the cab is about to reach and at that time i was at home which is at Ansal villa and i ignored the sms assuming its a mistake but after half an hour i recieved the bill amount of Rs 91 of which Rs 1 is deducted from my ola money (i felt lucky that i didn't had more ola money at that time as usual) and other may have been paid by cash. But what if i had more ola money...

This is my KRN[protected] number. TN 05 V 5058 Auto Number. This guy rejected Ola money but this ola money was deducted automatically from my account for this he is shouting at me in a road. The whole day was vanished because of this guy. I am very much disappointed with your service. Atlast I have paid by cash to him and went. I going to file a case against him. I have sent a feedback after the ride but I didnt get any response from your side...

I have made a trip from Shahbad Dairy to Samaypur Badli Metro Station by HR69C8695 and paid Rs.130/- from my Ola Account. Suddenly, I have got another message saying you have charged Rs.89/- for riding one DL1N7039. I do not why you have charged twice when there was a single ride by me in the same time slot. Please, correct the mistake and let me intimate immediately....