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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated May 7, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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+91 80 4665 5300
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+91 80 6735 0904

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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 362

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A
aiyazwarvande
from Karad, Maharashtra
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Charged double for toll

Address:Mumbai City, Maharashtra, 400053

On 24th june 2016 i booked ola cab from millat nagar andheri to lower parel.
Driver took us via sea link.
Upon reaching sealink toll area he asked for 60 rupees for toll which i gave cash to him.
Then upon reaching lower parel he charged me 575 rupees.
I paid and left.
Later i got bill in my mail and was shocked to see i was charged for toll again 60 rupees.
I called shyam yadav the ola cab contact...
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J
Jatin harjai
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Misbehaviour with the client

Address:New Delhi, Delhi, 110064
Website:Cosumer compalaint

Hi team,
I jatin harjai has been a regular costumer with ola cabs n i can't believe dat a driver an go to dis extent to trouble a client. I want to recall the senirio with the ola supportive team i bookeda cab for my mother on 24th june at 8 o clock in the evening n when a driver named naresh in an white wagon r number plated hr69ct3602 cameto pick up was irritated frm d get go n when they reached at d drop location he charged rs431...
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D
Divya Kamboj
from Rangpo, Sikkim
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Ola has no process to manage new joined drivers

Address:Gurgaon, Haryana, 122001
Website:Ola

I am saddened by looking the progress OLA is making with its customers, which is highly unsatisfactory.
Nowadays new drivers from all over India are joining OLA. They have little or no knowledge of NCR routes. It is the duty of OLA to give them a week's training on routes especially the Landmarks like Iffco chowk or Pari chowk or Signature tower.
Despite of the fact that the driver is 2 mins away, but they don't know the routes...
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S
Sameer Bakal
from Bengaluru, Karnataka
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Unethical Behaviour etc

Address:Bangalore, Karnataka, 560043
Website:olacabs.com

Hi Team,

I booked a Cab from Bangalore Hurmovu until Kromangala after booking on application I called driver to guide him to my location also I informed driver we have one more pickup near lingrajpuram will he pick our friend. Driver agreed to pick our friend I was with my sister and her 7 year old daughter. As I know Ola company has policy of one pick up only that is why I wanted to confirmed with driver on call if he is...
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Khadija Akolawala
from Nashik, Maharashtra
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Regarding delay in reaching the destination

Address:Mumbai Suburban, Maharashtra, 421201

On 24 June i booked a cab i had to catch my flight for nairbi on 10:10 which i missed it it was a 45 minutes way and i was drop at the airport in 3 hours because of that i missed my flight i called the ola company they i asked me for my ticket and said they will refund my flight ticket in 24 hrs i called them back at 4 in the afternoon and they rejected to pay back I here by request you that please refund my amount of the flight the driver...
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D
drpratik
from Mangalore, Karnataka
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Most Hopeless service in Mangalore

Address:Dakshina Kannada, Karnataka, 575018
Website:www.olacabs.com

After going through the complaints filled by so many people, I thought of taking Ola cases to Consumer court.

I have received not less than 5 automatic cancellations by Ola Cabs as per their wish. THis cancellations are not during day time, rather off peak and important hours like 8.00 am is flight, ola was booked for 5.30 Am, i get a cancellation message at 5.40 am

Ola booked at 11 pm to railway station cancellation...
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P
Pallavi Johar
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I feel cheated

Address:New Delhi, Delhi, 201301
Website:Ola

I warn everyone reading this..never hire ola outstation cab..they would send the most horrible cab with an inexperienced driver who will make you sit at the edge of your seats..As he would be so rash..you are charged a bomb for a cab that has a non working Ac..the drivers are not experienced enough to drive on highways..they can be nasty on the roads..behave in an obscene manner..will make you uncomfortable.. As they keep their undergarments...
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S
sofurious
from Delhi, Delhi
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Misuse of account

Address:New Delhi, Delhi, 110059
Website:www.olacabs.com

Hello Sir/Madam;
I am Himanshu Goyal from New Delhi .I have an ola account and 2 days back I got an email, message etc from ola that you book this cab, this destination and all. But I did not book any cab . I think there is a misuse of ola account is going on, or there is any technical fault in Ola's database . Someone booked a cab ride from Uttam Nagar the Paharganj and the ride fair is Rs.293
Kindly solve this problem otherwise...
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S
Suruchi Verma Hans
from Delhi, Delhi
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Overcharging by upgrading the ola cab ride by own.

Address:110017
Website:olacabs.com

I booked an ola mini cab at 5.30pm today i.e., Thursday, 23rd June 2016, from SCOPE complex, Lodhi Road, New Delhi to Khirki extention, Malviya Nagar, new Delhi . I received a message from OLA that I have been upgraded to Prime.
A Swift Dzire, Reg No. DL1Y E3051 was sent. I have been charged an amount of Rs. 169.00 as Prime Car rates where as when I travel by Mini, the amount comes around Rs. 120/-.
You are requested to adjust...
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S
Syam M N
from Thiruvananthapuram, Kerala
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Stopped half way and asked higher rate

Address:Bangalore, Karnataka
Website:www.olacabs.com

I have booked your cab to airport and the driver stopped the car half way and asked the higher rate. I hv rcvd the sms from you at 23.06.16 at 5.10 am for rs.94. For the car ka28c4767.

Because of the flight check in time i forced to accept his condition and he charged me rs.1400 + 100 as toll.

Kindly avoid this type of anti social elements from your list and refund the excess amount....
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P
Pramit Chaudhuri
from Mumbai, Maharashtra
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OLA Charged me INR 100 without a Bill

Address:Bangalore, Karnataka, 700059
Website:www.olacabs.com

Last Monday 20th June, I travelled to the Airport for to catch a flight. Typically, I pay the bill which is generated and that's it. This time, the driver said that I'm supposed to pay him INR 100 more because while going out of the airport, he'll have to pay the toll of INR.

I refused to believe the story, since I know that's not the case. He called up someone at Ola and that lady also mentioned that the bill was made wrong...
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Today my son missed his train in Pune because of incompetent and uncaring service of Ola. This is reaching a level of criticality. On a number of occasions cabs come late, many often they cancel after booking citing wrong reasons.
But this is really the end of this. I am going to take this to the highest level unless my financial loss of Rs 1100 is made good.

I am not very surprised to see that the response rate against...
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U
udaymarwal
from Nagar, Rajasthan
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Casual attitude

Address:Jaipur, Rajasthan, 302012
Website:ola

Greetings of the day
yesterday i booked ola mini ...it was very urgent for me bcz i hv to catch one of my client. but chauffeur vishal denied ...and totaly ignored my urgency . he said he was far away from my location .
but normally from that location i booked many times .its not so far even though he rudely said to cancelled my booking. did you guys have policy you will pick or drop customer if it comes in the way of chauffeur...
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T
tushar0110
from Rajsamand, Rajasthan
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Cancellation charge CRN281433794

Address:Meerut, Uttar Pradesh, 250001

Dear Concern,
how you can charge cancellation fee of rs 50 if there is not mymistake... when your app is showing that cab will get received in 5 minutes and when i am trying to track that cab location that was not moved after 5 minutes from the previous location. so why i shoul wait when another cab is available. at the time of booking cab is showing that it is located at roadways bus stand and after 5-6 minutes, cab was at same place...
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D
Debayudh Das
from Chennai, Tamil Nadu
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Unethical behaviour in chennai

Address:603103

After booking a cab, the drivers refuse to come with nonsense excuses, some dont pick up phone for a long time, made a list of those who did that
1. Vijaya kumar j ([protected]) [tn01au5454]
2. Shivakumar ([protected]) [tn03j2434]

One more driver, gopinath b, ([protected]) [tn11r7012] after booking or ola-share, took the money first and after some time declared that he cannot go any more, because he does not go in...
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M
M P Kharwal
from Sirsaganj, Uttar Pradesh
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Money deduction from ola money without journey

Address:Jaipur, Rajasthan, 313022

Yesterday I booked ola cab from airport cargo terminal Jaipur raj.When driver Mr bhoor singh didn't contact with me I contacted with Mr.bhoor singh. He denied to pick up me and advised me to cancel the booking. So I didn't travel by ola cab.later 37 rupees were deducted from my ola money. How is it possible. Kindly refund my money to olamoney account. Thanks...
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V
Vansh gera
from Ludhiana, Punjab
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Deducted ola money without ride

Address:Bangalore, Karnataka, 560047
Website:Olacabs.com

I booked an Ola share today morning and driver ended ride on his own withourr even picking up us and did not answer the phone also. Ola money is deducted for the ride which I did not have. Either you refund back my Ola money and strict actions against the driver otherwise I will file a legal complain of fraud in consumer court. Every time I try to choose Ola over Uber I have got regrets in memories. Refund the money back and get back to me...
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J
Jyoti Shikha
from Noida, Uttar Pradesh
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Misbehaviour and cheating by driver shivraj meena

Address:Jaipur, Rajasthan, 302021
Website:www.olacabs.com

The cab was booked from chitrakoot sec 2 vaishali nagar jaipur to swej farm sodala. The driver shiv raj meena asked to stop the cab and re-book as it would provide him benefits. He snatched the phone from the customer and did not return it till he booked it on his name again, after two failed attempts. He told the customer that she will not be charged extra. However, the customer had to pay rupees 68 and rupees 65, equal to 133 rupees. When...
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A
Abhishek Pansare
from Mumbai, Maharashtra
Aug 6, 2023
This thread was updated on Aug 6, 2023
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High level escalation to ola cabs management about last minute cancellation of booking by ola (personal) dear ola management

Address:Chennai, Tamil Nadu, 600019
Website:www.olacabs.com

Dear ola cabs management,

I am abhishek pansare from navi mumbai (Maharashtra), we had travelled to chennai (Area-thiruvottiyur bus depot) on 16th june 2016 and our return air ticket was on 17th june 2016 morning 5.20am from chennai international airport to mumbai

To avoid any last minute rush we had pre-booked your ola cab from mobile no : [protected] (Priyanka mankar account) on 16th june 2016 for 17th june...
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M
MayankGaur
from Mumbai, Maharashtra
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3 times driver denied duty

Address:Mumbai City, Maharashtra, 421301
Website:Mobile application

My name is mayank gaur
Email i'd - [protected]@gmail.com
That was the first time i regretted that y i had booked ola above uber.
1st cab - driver switched off his phone. Verify this with ur telecaller.
2nd cab driver said - he is wid a client it will take half an hour for him to come. Hhow can u make such ugly mistake.
3rd cab driver - after calling him thrice to check where is he, he asked where do i want to...
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