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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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+91 80 6735 0904

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Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 360

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Z
Zul2409
from Mumbai, Maharashtra
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I am complaining about the cars and drivers you are providing.

Your vehicles are the worst vehicles I have seen in my life.That day when I booked a car to get back home that driver told me to cancel as he is not willing to pick up in the location as I am there because of traffic.I mean like then why do you guys provide taxi for?

Lastly your cars are old and dirty interior.
A/C is not functioning and the drivers ask for tips. I recommend you guys to stop ola and get back safely...
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S
sanvidco
from Mumbai, Maharashtra
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Mis behaviour by Driver

Address:Kolkata, West Bengal, 700053

I had booked Ola at 06.58 PM with exact pick up address vide CRN[protected]. A white Swift Dezire with nos WB04G 6870 was supposed to arrive.

I had briefed the driver over his cell nos [protected] about the location. During the conversation I could make out he was not interested in understanding the location.

Thereafter i spoke to him on 3-4 occasion and tried to guide him to pick me up from the location, but he...
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S
Suj1
from Mumbai, Maharashtra
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Pricing

Address:411017

The Ola cab pricing is too high.
The pick hour charge/ night charge starts at 3 pm which is too early and makes the charges double the normal price.

On Wednesday, I travelled 2.79 kms by Ola Cab at 3.22 in the afternoon
Total Distance travelled: 2.79 km
Total Time travelled: 12.85 min

For this ride, I paid ₹157. Isn't it too expensive?

I had to pay ₹ 70.16 as Peak Pricing...
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C
cecily amal
from Pathankot, Punjab
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Ola cab booked and the driver cancelled himself

Address:Chennai, Tamil Nadu, 600 094
Website:ola

Ola booked at 9.00am on[protected] c. No.[protected]
Driver name sasikumar - vehicle no 7652 ph. No[protected].
He reached the place of pick up and suddenly no response and cancelled himself. It was raining and my daughter has to reach college at 10.00am and i have to go to office. But everything collapsed. He is coolly saying ask ola cab owner. We are the customer for so many years. And above 250 times we travelled. But i am...
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S
singh U.P.
from Delhi, Delhi
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Re: wrong billing charges

Address:110001
Website:my email

Refund my excess amount due to wrong billing.i.e. Rs.103 Rs.677 = Rs.780/- due to 32 Kms. from Karnataka Legislative Guest House, Vidhana Soudha, Bangalore to Bangalore International Airport (without toll parking), please refund my excess amount immediately. otherwise I will complaint Consumer Forum Court....
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S
Shivani Rana
from Noida, Uttar Pradesh
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Overcharged fare in name of taxes

Address:New Delhi, Delhi, 110096
Website:Www.olacabs.com

I travelled from Mayur vihar to sahibabad on 27. 06.2016 and was charged Rs. 444/- which included Rs. 200/- as state tax/MCD charges. I usually travel this distance and never had I been charged to pay state tax or any other tax... I travelled on 02.06.2016 also and I was charged Rs. 195/- of only & as usual I was nothinking charged any extra tax. I travelled of

I need refund of my money asap and an appropriate action against...
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S
shafkatalam
from Kolkata, West Bengal
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Regarding the driver unprofessional behaviour and overcharging

Address:Kolkata, West Bengal, 700046

Dear Ola Cabs,

I was trying your helpline number but nobody pick up the call. Kindly see to my complaint lodged against Driver Gouranga Mondal (Mobile No. [protected]) Car No. WB25 F6339.

My mom and wife was travelling together in his Ola Cab. The destination was New Market. Instead of repeatedly telling the driver to drive using the shortest possible route to New Market, he deliberately used the longest route...
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P
Pankajbkb
from Chennai, Tamil Nadu
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Unethical behavior of driver

Address:Gurgaon, Haryana, 122001
Website:www.olacabs.com

I booked a cab on 26/6/16 from gurgaon to anand vihar railway station. He did not come after 15 minute. When i called him he said he is filling cng and will come in another 15 minute. After another 15 min he cancel my trip. When i called him regarding cancellation he said cancel button was pressed accidentally. This is insane. I caught my train in a few second margin. He was not interested to go for my destination after he comes to know my...
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S
sanjukta ghose
from Mumbai, Maharashtra
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Driver denies his duty

Address:Kolkata, West Bengal, 700026

On Sunday (26/06/2016) I booked a Ola cab at BT road, I need to go to Kalighat from there. My 9 months old son was with me. When I spoke with the driver he said he did not receive the booking and hung up the call. My husband again called him and told him that we received the booking confirmation, then he asked where exactly we are after explaining that he said he cannot come. My husband requested him and told him we are having our 9 months...
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Address:Bangalore, Karnataka
Website:www.olacabs.com

Last evening i booked an ola cab. After few minutes, i did receive an sms stating that the driver has arrived at the pickup point. But it was noticed that driver had not arrived but was far away from the pickup location. Tried reaching the driver multiple times but his phone was continuously engaged.

Later, i get a message stating - 'the total bill for your ola ride served by pradeep (Ka53c3085) is rs.139. Thank you for travelling...
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J
justchetan09
from Bengaluru, Karnataka
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Unprofessional behavior of the driver

Address:Pune, Maharashtra, 411014

Today I booked Ola Cab for my wife as she wanted to visit doctor as she is pregnant. The cab gets booked, driver picks up the phone when I call him and says he will reach at my place in 10 minutes. My wife waits for him near the society gate. The driver later on switched off his mobile phone. I called Ola cabs complaint desk, they tried calling the driver still his mobile was switched off. After few minutes the driver switches on his mobile...
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K
kartheekla
from Kovvur, Andhra Pradesh
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Unnecessary extra charge by more than 100%

Address:Rangareddy, Andhra Pradesh, 500070
Website:www.olacabs.com

Hi, i am kartheek today on 28th june 2016 i traveled through ola cab from hyderabad airport to vanasthalipuram and the distance is about 38km the maximum charge that can be about 600 but it cannot be more than that but the driver collected the amount of 941 which is very very huge and while asking the driver about the huge amount he replied with unnecessary comments the cab drive name is feroz khan
And ola cabs given me arrogant data...
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S
Saumya Thakkar
from Mumbai, Maharashtra
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Denying duty

Ola cab number MH01AM2739 DRIVER name - ejaj contact num -[protected] i was travelling with my family.. i booked ola from chembur to dombivli, this guy picked us from shivaji chowk and when we reachd vikhroli highway driver stopped car saying that battery is low and gas is empty.. to help him we pushed the car till some distance bt it did not get start.. so we canceled the ride and paid him .. and just as we git down from the cab he started...
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M
maulik kothiya
from Surat, Gujarat
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Misbehavior of your cab driver

Address:Gandhinagar, Gujarat, 382028

Ola cab number gj 18 ax 4977 (White eeco, driver name samirbhai, contact no-[protected]) is allotted to me yesterday. But cab driver was talking with me in bad words and cancelled my cab at end time when my bus was missed from my drop point. I want justice.

I hope you will take necessary actions against driver.

Thank you.

Regards
Maulik kothiya...
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S
shahbrijesh74
from Delhi, Delhi
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Wrong invoice

Address:380063

I had booked ola drive on 24-jun-2016, it was outstation journey, we returned back on 25-jun-2016.Initially i got invoice to pay rs. 109999. It is not possible to drive 91335.82 km in just 48 hours. Then they have corrected the bill post approaching to customer care. Now i am looking for soft copy of invoice on my register email id for further process. But they are failed to do so... I tried all the option whatever has been suggested by them...
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Y
yogeswaran ganesan
from Bengaluru, Karnataka
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Not accepting ola money

Date : 26-June-2016
Cab driver number : [protected] Iyyapan
Incident:
I booked ola cab and the driver refused to accept ola money and cancelled the ride after I got into the cab. If there is an option for the cab driver to reject customers based on these scenario, then it'd be better to reject it during the booking time itself. Luckily in my case it was not an emergency, but it's a very bad experience for me with ola....
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A
aditya.sharma0109
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Cab driver refused to serve

Address:122018

On 28th june 2016 at 10:50 am i had booked an ola cab for my parent who were coming back from mumbai and were suppose to get down at nizamuddin railway station. The driver named sandeep with the phone number [protected]. The taxi number is dl 1z 6409. My parents who are old citizens had to arrange a cab on there own and had to go through the rigorous fights with the local cab drivers just because i had faith in ola but now i will never in...
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M
minu.chdhry
from Mumbai, Maharashtra
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Driver unprofessional behaviour

Address:Kolkata, West Bengal, 700048
Website:OLA app

On 28th June i had booked ola micro at 9:03 am first driver took booking i called the driver he said cancel the booking as he would not go so i cancelled it . the CRn No was 28751909
then i made another booking at 9:04 with CRn no[protected] the driver took booking while the cra was on the way driver asked me my destination and had switched off phone after that . if after waiting for the car for 10 min this is done, it is not acceptable...
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D
deepakmina
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Driver related issue

Address:Kolkata, West Bengal, 700060
Website:help.olacabs.com

Today at 4 am i booked an ola cab preferably. First of all he (Rahul mob. [protected] with white dzire tour wb19h1506) didn't respond to my phone call and later he started giving excuses and when i told him that i want to go kolkata station he told me that ola cabs are not allowed to go there, still i asked him to come and let us go up to the allowed range. It was an urgent ride for me. Now this person keep on telling me i am coming,...
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J
jothi 2016
from Chennai, Tamil Nadu
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Unprofessional driver behaviour

Address:600062
Website:www.olacabs.com

I am jothi booked ola share cab with booking no osn 99565139 & car no tn06j3439 (Silver etios) on 27 jun 16 @ 8 pm till ambattur from dlf & have asked driver (Varadharaj) to drop me in ambattur railway station but driver didn, t listen to my words & dropped me almost half km distance from my actual destination. Despite telling him continuosly to drop me in ambattur station he asked me to get down from cab & dared me to complain to ola customer...
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