Ola Cabs / ANI Technologies Complaints & Reviews

I am a regular o[censored]ser of ola
Yesterday i. E 15th june i booked a ola share osn85745715 driven by mr ramadass. When i enquired him where he is located, without hesitation he rudely just asked me to find it from the maps. When i insisted him to be courteous while replying, he just cancelled the trip on his own and he never picked my call. This is highly objectionable and dis courteous.
This has happened despite a message indicating...

Dear Team,

I booked ola cab 3 times from Chandigarh airport. Once it got automatically cancelled and next 2 times drivers refused to come as they mentioned that were very far from pickup location.this was despite shown in the app that both drivers were few minutes away.i was very disappointed and ended up paying extra fare for prepaid taxi. Not sure if I will still rely on this service.

Thanks
Aditi...

I am a proud customer of ola but today i felt like ola does'nt take good care of their drivers. My booking id is crn[protected]. The name of the driver is santosh mob. No.:- [protected] driving white indigo br01pf7242. Abused me while finding my location. I was standing on maruti suzuki workshop located near rajapur pull, patna, bihar for the servicing of my car. To return back to home i picked ola which have given me a very good service till...

My ola account to my surprise was deducted rs.120 whereas i also paid in cash rs.120 for my ola auto ride. Earlier also i had taken an auto ride and the auto driver took cash and my account got deducted. Ola is doing nothing but cheating us off our money. I want a call immediately and i want all my money refunded. Previously rs.50 and today rs.120. Is it not unethical to double charge the customer. I immediately lodged a complaint on their...

Dear sir/madam,
we have booked a ola cab on 7th june from egmore to kumananchavidi chennai.it was heavily raining he came very late to pick us up.
We were new to the
chennai
city the driver dint take the straight
as was told by the gprs
instead took us through small streets and reached the place by 2hrs which has to be reached by 40 mins.and charged us 830 rupees.he stopped at...

On 2- june-2016 i booked ola cab from gurgaon to delhi (In delhi some where).

Ola has charged rs.352 and ola driver charged 100 as state/toll tax, when i received invoice while actual charge amount is rs252 for ride + 100 for toll, total 352, but driver charged me rs 100 extra. Total i paid to ola rs 452 instead of rs 352.
Now i am asking for refund, instead of taking action against driver and returning my money back...

It's become a routine with driver refusing to take ride, if we are paying by ola money, they ask us to cancel the ride. Pls ind the details attached for sample reference. Also even they refuse if it's a long ride. Hope customers get justice. Ramkumar ([protected]) is on the way to your location in a silver indica tn-22db7517.1.2 times peak time charge is applicable on this booking. S efusing ramkumar ([protected]) is on the way to your location...

Sir,
I book your mini cab on 12.06.2016 in Noida 16A to go to Rajendra nagar, Gaziabad. You have allotted car No. DL1YE6299 with driver Sh. Shailendra. However, he terminated journey within a minute and charged Rs 63. I required to book another car from you and completed the journey . I paid the entire dues on spot.
you are requested to pay the amount recovered by sh. shailendra car DL1YE6299 Rs 63/- charged unjustified. cell...

Crn[protected]

On 12- june-2016 evening, i booked ola cab from ahinsa khand 2, gaziabad to mayur vihar pahse-1 to return my home.

Ola has charged rs. 200 as state/toll tax in the invoice while actual charge amount is rs. 100 which is also mentioned in your website. Total amount is paid by me is rs. 430.

When in morning i went same place charges was rs. 299 by same ola service including the state/toll...

We booked ola cab n driver rahul parmar crn[protected] did not arrive on june 5, 16 at 10.15 pm. We tried to call him several times n his phone was switched off. We were surprised at this very unprofessional behavior.. We could have missed our train. Ola claims to be very professional n reliable but this is being cheated... After about 20 minutes i received a bill payment of rs. 74.00 i was shocked as i did not even see the driver n the bill...

I had booked an ola cab yesterday evening (14/06/2016) around 4 pm from bangalore airport and driver name was harish.
He claimed that he did not receive the confirmation and was acting for a while and then an ola representative wearing ola t shirt says it is resolved and he will take care. Suddenly after 5 min driver stops the car and says my booking is cancelled and tells me to leave the car and book again in no mans land but booking...

The driver of the vehicle abused us and misbehaved at Agra station of cab having regd no.UP80BT9647. For that we have given a complain at nearest police station. The incident happened on 13th may 2016 at about 6.00pm. The language of that driver is very bad. We have gone with our parents to see Taj mahal and my wife has booked the cab.Kindly take Needful action at your end....

I booked Ola cab today morning i.e. 15/06/16 from Rahatani to chinchwad, pune cab no. MH-23N5795 driver name Kailas.

I travel regularly and travel cost comes between 120-130, the driver stopped the journey twice because of which it costed me 167/ (72 for first half and 95 for second half), when i argued on the same driver started abusing and shouting on me.

At the end i paid full amount to driver.
br...

My name is avik i was travelling today by ola from my house to howrah railway station. My complain is they charge 40rs for parking. But i can't take any parking i left ola on road there haven't any parking charges.. When i complain this ola support then told me yes it's chargeable... My question is if i take parking it's fine but if i did't take it then why i pay for it...

I have been taking ola cab services in pune.
In a matter of 15 days i faced two cheat issues
1. On 6th june, when the driver overcharged me above the actuals and was misbehaving
2. On 15th june, i took an ola auto by the no. 4961 and the driver's name was sampat kolte.
My phone was showing some problem so i relied on his word and he charged me above the actuals giving an excuse that rs. 20 are additional charges...

Dear ola
I would like to inform to you that I booked ola cab mahipalpur to anand vihar share option. I am regularly using ola cab but this ride i am not happy with your service. Because of cab driver was demanding extra money in this ride he said you want to pay extra money for this ride due of night extra charge . but if your doing this type of service you loosing your guest and ill forward this message to my friends circle and I...

Stop torturing your customers. I book for an outstation cab at 2am on 12th june and after great promises from the driver and pretentious good service of ola i called the cab driver at 1.30 to 2. 30 for 56th time which he dint pick after which he got untraceable. Wait theres more to it. Seeking for help i called up ola they had nothing to help but yo deny ms2that i ever a booked a cab, after i hot horrified finally that freak accepted i made...

I was traveling to some other country for a month and took an Ola cab to IGI airport (Delhi).

Cab driver made a mistake and took a longer root and I travelled almost 8-10 KMs out of the root.

I had some Ola money in my account which is also deducted from my account even after paying the full amount to cab driver.

When I returned back after a month, I realized this and raised a request to customer...

Hello,

I had taken a cab from sarjapur road to infantry road through micro on 11th june (Saturday). As per the policy and advertisement micro charges rs. 6 per km and an ac cab for the micro price. However, i was charged around rs. 277 without ac against the actual of rs. 126 with ac.

I would like to raise this complaint and credit the balance amount to my account asap.

This is just a lack of...

Hello.
Date of incident: 25.05.16

So I had booked an Ola for a drop to the airport, in Delhi. The driver, however, took three wrong turns, despite the navigation, only to have my flight missed. On complaining to Ola, they refunded my trip fees stating it as a consequential loss. However, it wouldn't be wrong to term it a direct, avoidable, intentional loss.
This is just a portrayal of sheer lack of efficiency,...