Ola Cabs / ANI Technologies Complaints & Reviews

Reference to the bill dated today 19.04.2016 CRN[protected] commuted from majestic to Banshankri 1st stage 7.16 Kms overcharged 187.65 as surge charge which is against Karnataka RTO Rule Act hence i would request consumer complaint forum look into it & take further action on the same otherwise these will be a bad sign for common commuters...

I would like to bring to your notice, yesterday i have travelled from hosakerehalli cross to bsk bus stop. I received a bill of 336 inr as a travelling charge. When i approached ola customer care, they said that you have accepted the surge charge pop-up where the charges are more and no option for ruling out the payment. Unethical and untrusful. I understand that the karnataka govt as ruled out for paying these charges. Pl refer the quote...

I booked an ola cabs at 10 on the 8thigher of april 2016 for a trip at 5.20. I received a message saying that the driver details will be shared 15 minutes before my booking time, however i received a message at 5.18 regretting that you can't provide a cab for me. This is the second such incident with ola cabs, in the previous occasion the driver just didn't turn up. I am an nri who often visits india and i have used many cab services out...

I travelled from delhi to gurgaon on saturday 16.4.16. Basic cost was 534 rs and 600 rs extra was taken for peak hours...So paid around 1200 for the ola ride, the call center was unable to give the break up of how 600 rs extra was calculated, is it according to government regulations that 600 rs was charged for peak hours? We were at a fix for this odd even, totally heart pressed with this kind of rules private taxi companies are making and...

Dear,

Madam / Sir,

Today I booked a cab having reference number CRN[protected] Driver Name Mukesh Kumar car type mini - silver eon. I booked cab & start ridding on the same time, I didn't wait cab, than why wait charge has been changed and also charges taken for ride time which is not mention in your rate chart than why it also taken and also no toll and parking was done than why it has also claim from me, actully...

I booked sharing cab at 4:50 PM from reserve bank of India, parliament Street to West enclave pitampura-. I was on right time and waiting for the cab but cab driver cancelled the cab without informing me and switched off the mobile for 5 minutes. After that his phone was gng on busy. After 15 minutes I called to driver from another no
Then he told me that he cancelled the cab. The cab no. Is UP15CT3593...

I booked ola cab today(18th april) at around 4:30 p.M for my parents who are new to bangalore. The cab details are as follows:

Driver: manjunath ([protected])
Booking id: crn[protected]
Silver indica, ka13b6185.

My number: [protected]

I have clearly mentioned to the driver that the dropping point is at itpl mall. But he dropped my parents at brookfield mall. Even after reaching there...

I had booked ola micro on 18.04.2016 at 8.21am to pick me from noida sector 52 for okhla phase-ii, n.Delhi. Crn[protected] driver praveen kumar ([protected]) grey etios liva up-16bt6153. As soon as i received message on my phone, i called the driver informing that i was waiting for him. He assured me that he was reaching soon! Thereafter, i received a message my booking had to be cancelled due to no response from me and that the driver cancelled...

Initially I had booked micro can whose rate is 6 Rs per km but when I checked the bill it was for mini cab whose price is 10Rs/ KM. Can you please check and clarify why the change has happened?...

Sir mai pancham burman hu sir mainy ola cab leny ky liye Delhi mai ola office mai 30, 000 ka DD submit karaya tha. Driving license mai Kuch dikat ky karn ye pura na ho saka tho sir mainy 30, 000 ky refund ky liye mainy vaha letter likh kar diya tha.
Or unhony kha aap ky paise 2 weeks mai apky account mai refund ho jayengy par abhi tak paise nahi aye bank mai pury 1 mahiney ho gaye hai or unhy call karny par vo call bhi nahi attend...

Booked an ola cab on 18 april 2016. Driver was confirmed as prakash gurm. His number was switched off and he never arrived, however i was booked for rs. 79 as ride completed. Details are crn[protected]
Cab number mh 14 f1029...

I booked a cab from Safdarjung Enclave to ITO. I received this information: Say Ola to your driver PURSHOTAM PAL ([protected]) for CRN[protected]. White Eeco DL-01RT1357 to pick you up @ 10:52 AM, 18Apr. Please share https://www.olacabs.com/track/o6jevhu7 with friends/family and let them track you.
Spoke to the driver he said he will come in 10 minutes. But after 10 minutes he stopped taking my calls. Once he picked and disconnected....

Drivers of ola cabs are very rough.They do not know how to talk. Now they do not accept ola money and canel cabs booked without any notice. I booked a cab for a round trip on 17 april but the driver left the can only after completing first part of the trip. I called the driver multiple times but he did not even care to pick the call. The service offered by OLA is worst in Bangalore....

Dear sir,

We booked ola cab on 17.04.2016 at 9.14 pm to travel from old bowenpally to gudimalkapur of hyderabad-telangana state from mobile no. [protected]. At the time of booking it was not communicate that travel charges will collected double and there is no sms from ola cabs for extra payment. After reaching my destination driver show me the sms from ola cab for rs. 499. When enquire in detailed he said that we agreed for...

This is to inform you that toiday i.e 18/04/2016 i had booked ola share cab at 8.05, then driver received 1 more pic up he had turned cab from Asoka road to baba khadak singh marg, then again driver catch ashoka road way after after that gal to shangrila hotel, i was shocked and surprised and asked to driver Mr. Jasmer Malik, y are you choosing barapulla road, insist of ITO or Pragati maidan, he had told me i always used DND Flyover den again...

I have been forced to cancel multiple Bookings in the past 5 days for the following reasons:
1. Cab distance shows as 2 mins away but after booking the waiting time changes to 10 mins.
2. Driver can't read GPS to locate my position
3. App cannot locate my position, it shows previous location as pick up point and I have to manually type in my present location, otherwise cab is misdirected
4. Sometimes as happened...

Last Monday, April 11th, Ola cab # KA 48 3838 hit my car from behind while I was waiting in my car for my tun to proceed. I have the picture of the car's number plate, car and driver's photo. In the first 2 days the so called owner of the car Aadil (mobile # [protected]) was talking to me and promising that he will pay for the damages for now has been missing in action and his mobile is not reachable. My car has been extensively damaged. Please...

I had booked a cab for 17th april at 6am early in the afternoon of 16th april, as getting a cab in the morning is difficult. I got this message from ola cabs at 5.45am on 17th april:

Say ola to your driver raushan kumar ([protected]) for crn[protected]. White wagonr dl1rt6129 to pick you up @ 6:05 am, 17apr.

The driver called me as soon as i read the text and said he would arrive in 5 minutes. I waited for 15, thinking...

I book ola cab in advance with crn[protected]apr, 5am. I call ola costumer care, they assured me for confirmed booking.
Ola refused next morning.
I was in big trouble, as i had to catch international flight from igi.
I managed with lot of trouble to reach airport.
Don't book ola cab in advance.
Don't trust ola costomer care executive.
Always keep alternative option as open whenever booking ola cab...

I booked ola cab today 17/4/16 at 7.30pm but due to some reason i was not able to start on time ola cab driver came to me, scolded me, abused me very badly, which is very terrific experience for me. Meantime i spoke to customer care and informed to add waiting charges they agreed. But this useless car driver he left the place without informing us n few mins i got msg the driver has cancelled.
please take some strict action against...