Ola Cabs / ANI Technologies Complaints & Reviews

I book ola cab in advance with crn[protected]apr, 5am. I call ola costumer care, they assured me for confirmed booking.
Ola refused next morning.
I was in big trouble, as i had to catch international flight from igi.
I managed with lot of trouble to reach airport.
Don't book ola cab in advance.
Don't trust ola costomer care executive.
Always keep alternative option as open whenever booking ola cab...

I booked ola cab today 17/4/16 at 7.30pm but due to some reason i was not able to start on time ola cab driver came to me, scolded me, abused me very badly, which is very terrific experience for me. Meantime i spoke to customer care and informed to add waiting charges they agreed. But this useless car driver he left the place without informing us n few mins i got msg the driver has cancelled.
please take some strict action against...

Sir
i booked sharing ola cab today 17/4/16 at 5pm but due to some reason i cancelled the cab, so ola cab driver called me, came to me, scolded me, abused me very badly, which is very terrific experiance for me.
please take some strict action againt the ola driver so that he will not repeat again with any customer.
FOllowing are the details of booking:-
[Here are your Ola Share details for OSN28505061. Fare: Rs....

Hi Team,

I took an Ola cab from( timing 15:30) kunwar singh nagar Nangloi delhi to A2 Paschim vihar Eakta Appartment on 17th of April'16.
It takes around Rs. 150 maximum for this journey approx distance between 9km from pickup point
However, I was charged thrice the amount, driver said Rs. 450.( CRN[protected] I was shocked by this,
I called customer care and they said "Sir, you please give the amount...

The driver's name is Samit Champ.Phone number--[protected]. The driver at first started to argue for change..then he wasted 15 mins in a petrol pump..then he told us not avail cab if we dont carry change and didnt want to return our balance and the most irritating behaviour was that he used abusive and slang languages ..i would expect a instant and fruitful action to be taken against this cab driver..he is very dangerous for ladies..we felt...

1) I tried booking OLA can from Yeshwantpur railway station & the driver Mr Naveen K, took my booking. But he never turned up, after waiting for 15 min & checking the map. I got a feeling the driver is travelling the opp direction. When I tried calling the driver, he never picked the call. At least have some professionalism or business ethics if you want to turn down the request for booking. Can you provide justification. Also why this bill...

Hi, I booked an ola auto from Jaya Nagar Pump House to Majestic, I needed to board a bus and I was late, as I got down from the auto the auto guy said 160 and I did not receive the message from ola about the amount and he charged me this amount, although afterwards I received the message that the bill amount was 114 from ola, I want my money back. Or else raise a complaint against that auto driver.
KRN[protected] is the auto number....

Hi team,

I took an ola cab from noida sec 135 to lakshmi nagar on 8th of april'16. It takes around 250 rs for this journey. However, i was charged thrice the amount, driver said 924 rs. I was shocked by this, i called customer care and they said "sir, you please give the amount now, i will ask someone to check this for you and you will get the additional charged amount back in 24 hours.
It's been more than a week now...

Dear Sir,

I have made two bookings today from Crossings Republik, Ghaziabad to DeshBandhu Appartments, Kalkaji which costed 771/- ( morning 16/04/2016)
&
From DeshBandhu Appartmens, Kalkaji to Crossings Republik, Ghaziabad, which costed me 465/- (same evening 16/0402016),
The driver overcharged me during the morning ride, not applying the Discount coupon which I received on my registeres mail id on...

Dear sir,
I had booked a cab on 16 april for 8pm for going to dehradun railway station. I got d detail of driver and cab details at 7.40 pm. Got d call from driver sandeep statiing that he can't come to pick me up. I was supposed to catch train masoorie exp for delhi. Then i got details of another driver at 7.55 pm called as mazhar khan. I tried his number hundreds of time but he was not reachable. The cab didn't come even till 8.30pm.br...

I am using ola cabs from 1 month.Today i charged 3x.When booked your cab i got your too many unneccesary messages thats y i coudnt seen that messages and i charged 3x.I have 4 ola accounts as respective [protected](Akram bagwan), [protected](Munir bagwan), [protected](Matin bagwan), [protected](Akram bagwan).From today onwards i will not hire your cab and also i advertise this fruad to social networking....

From: ola support
To: ajay hooda
Sent: friday, 15 april 2016 8:40 am
Subject: [ola support] #3472474 - ride later related

As you don't seem to have cabs available even at peak hours in my residential area & i had to cancell an important assignment that was booked on your can more than 12 hours in advance, please refund the rs 900 transferred to you . Do check the availability of cabs in upkar spring fields,...

I had the sadest of the experience with and the driver abused me. He denied the service when I called saying you have done wrong booking and he mentioned that He don't go to Gurgaon. I requested him to cancel if that is the case. He said I will not go and cancel it. I kept waiting for the cancellation till 10.50 after which I called him 3 times but he didn't pick then I cancelled it. The moment I did it I got a call from him saying that I...

Hello,

I'm a regular ola user. More often than not I've noticed that the destination I enter and the one that the cab/auto driver gets are different. Because of this the drivers don't accept the ride in the first place. Even if they do, they're not pleased when they hear the destination is different from they got on their phones. And that's understandable. Kindly fix this location issue. Eg: sometimes when I enter Anna nagar,...

While I was traveling from Girish Park to Newtown School in Kolkata in an Ola Cab, yesterday at 9:10 to 9:52 AM in 15th April 2016, I dropped my phone in the cab and forgot about it. When I realised I called the driver, he responded that he is cannot do anything about it. I called up the Ola service desk, where they said, they are not responsible and they can just escalate about the driver.However, they did not give any reply to my mails....

We booked an ola cab at around 11.30 in the night for a pick up the following morning at 4.30. Ola was supposed to share the driver details 15 mins prior to 4.30. At 4.20am we get a message saying "sorry no cabs available."

Why should ola even have a ride Later option if it is not completely effective? We booked using ride later to be sure we get a cab. At 4.30 in the morning we were trying to book another cab and finally...

Ola people are charging peak time charges without mention in the app while booking a cab. My experience was very sad and they are fraud people misleading common man. Just a distance of 14 km, they charged around 500Rs (2.2times). They at least intimate us this info while calling us. Not only this business mans, many other services doing like this. No control by the Govt on their activities. We as Indians should share many people and stop...

There are 2 things involved here first the driver took 2200 instead of bill of 2060
Secondly i was not informed by the driver that i will be charged three times for 35 km drop u charged 2200
As per Karnataka govenment notification which was implemented from April 2, 2016 no cab company can charge peak pricing
As i was using your application for the first time as a lay man i could not understand what is 3x or 2x or 1x.Infact...

Booked a cab for 10.15 am today and the booking confirmation No is CRN[protected] and the booking time is 7.23 am. But no cab details received till 10.05 am and when I called your local office, I was told that no cabs are available and fresh booking has to be done. This has put me to lot of inconvinence and I had to look for other transports. The driver details should have come to me 15 minutes before the pick up time. Please look into this...

Hi,

This is the third time i had faced this issue when the prebooking was done via app and at the last time (During the pick up time) the meesage received is that your we are sorry we have no cab's available.

There is no need of providing prebooking services and it should be removed from the app. I never gets a prebooked cab in the morning time. Please stop giving this services because people are dependent...