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Ola Cabs / ANI Technologies Complaints & Reviews

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Last updated Mar 31, 2024
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Ola Cabs / ANI Technologies Phone Numbers

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+91 80 6735 0900
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862
+91 80 4665 5300
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294
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+91 80 6735 0904

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Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 390

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R
Richa gupta joon
from Bengaluru, Karnataka
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High price

Address:Ghaziabad, Uttar Pradesh, 201010

I had booked ola cabs yesterday. My crn no was[protected] from maharajpur to vasundhara n again vasundhara to maharajpur in ncr. It's my first booking so really speaking, the dream fare always remains a dream.My bill was 399 after applying promo code book100. I was shocked total 6.4km+ 6.4 km = 12.8 km journey n they took 399. So i'm recommended to everyone plz don't use ola cab.Fare. Almost rs 35.80 per fare which is 2.2x. Ola should not...
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B
bimal thapa
from Bengaluru, Karnataka
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Peak charge

Address:Bangalore, Karnataka, 560095
Website:www.olacabs.com

This happened last weekend. I booked a cab using ola app. While booking, the app didn't show that there will be a peak charge, neither did i get any sms on the same. I just got a sms that i've been upgraded to ola prime and there is a wi-fi available with its password. No message about the cab i just booked. I only book mini cab, never booked prime before.
After we got dropped off to the destination, the driver says that the charge...
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A
aritra.rick
from Kolkata, West Bengal
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Worst service by ola

Address:Pune, Maharashtra, 411057
Website:olacabs.com

Last thursday (7th april, 2016), i had a train to catch to go to kolkata from pune station at 6:25 pm. As it takes hardly 30 mins to reach station from my place(Kalewadi phata), i booked an ola at 5pm . And that was the biggest mistake of mine in recent times.
After booking(Crn[protected] i called the driver and he assured the pick up with in 5 mins. When in 5 mins he didn't show up, i called him again. He didn't pick up. I just checked...
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V
Vidhya Memani
from Bengaluru, Karnataka
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Made cash payment for auto ride but ola money has also been deducted

Address:Bangalore, Karnataka, 560102
Website:Www.consumercomplaints.in

I travelled twice via ola's autorickshaw service on 10 apr '16. After i got off the auto, i paid them both by cash (₹97 & ₹98). However, i have still been charged via ola money that i have in my ola account.
The bill # are:

Krn[protected] is rs. 97 (Incl of all taxes). Distance: 6.66km. Ride time: 20 minutes.
Krn[protected] is rs. 98 (Incl of all taxes). Distance: 6.72km. Ride time: 18 minutes.

br...
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A
ankurkol
from Mumbai, Maharashtra
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Trip cancellation automatically, double charge

Address:Kolkata, West Bengal, 700094
Website:OLA

My booking id: crn[protected] was done on 10th april for pickup on 11th april at 9.15 am. I got driver details on 11th april, driver name babu, car no. Wb19h1891. To my surprise the booking was cancelled by the system automatically and i was sent a message of cancellation.

I had no other option than to rebook at 2 times the normal charge, crn[protected].
I use ola extensively but this experience has shattered my opinion...
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S
shirakesh
from Thiruvananthapuram, Kerala
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Tariff difference

Address:Thiruvananthapuram, Kerala, 695043

I was charged 287on friday and the same distance same location same sedan
paid only 151 obviously the first driver cheated me

regards keshavan nair(mobile no [protected])...
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L
Lavanya Selvaraj S
from Pune, Maharashtra
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Ever worst service from ola cab

Address:Hyderabad, Andhra Pradesh

Hi,

We are from customer support department and will be travelling more often in & arround the city. As usal today i have booked an ola cab & had an ever worst experience with oia team. We have booked a cab in share for 2 o[censored]s to travel to customer place and we were not aware of 1 person only can travel while enquiring with the driver regarding this he called to his ola office and the person who were talking with us was not...
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@123!!
from Kolkata, West Bengal
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Fraud driver Bibek Kharwar-mo-7278522045

Address:700091

OLA driver Bibek Khrawar is doing fraud activities with me, he has stolen all original papers of car as well as the key of my car & the device which i've taken
from OLA, So be careful towards him, presently his no is going on s/off.If you know him, plz let me know at [protected].

This driver has stolen all original documents of car from Dt. 6/4/2016.We are unable to find him. My car is running in OLA by this driver,...
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P
Pra1
from Chennai, Tamil Nadu
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Worst behavior of driver

Address:Chennai, Tamil Nadu
Website:www.consumercomplaints.com

I have never seen such a worst behavior... First of all they must know how to behave..is this the way u treat ur customers?? R.govindarajan auto TN 09BC5305..he is using bad and informal language... They people are really annoying.. Please don't keep such drivers who keep spoiling our moods as well as ur cab name...
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V
Venkat03
from Chennai, Tamil Nadu
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New apps version

Address:600008
Website:www.olacabs.com

This New App Version are really worst, Untroubled experience really irritating us while booking, Old version are really good then this, Please take necessary action, And Unable to book the cabs through WINDOWS MOBILES. Cabs are showing near by some time but they are not accepting. In Android Mobile Cabs are Showing Near By, But In windows phone cabs are not showing.. Please rectify App developer notice this issues...
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M
Mow Das
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Driver refused service

Address:700136
Website:www.olacabs.com

Yesterday, 04/11/2016 i had booked an ola ride after 30 mins of hustle as there was too much traffic. Inspite of a 1.5 times hike, i had booked the ride. The booking id was: crn[protected]. After waiting for 10 mins when i called up the driver, he refused to come and asked me to cancel the drive. It was around 9:30 pm and i was alone. So basically i was stranded had to take a huge risk o[censored]sing local taxi and commuting to my home. I feel if...
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Address:700060
Website:www.olacabs.com

This is perhaps a horrible experience just had yesterday evening, i booked it from south city mall (Kolkata) at 8.25pm & applied with a coupon that received as per my referral, when i came to get in driver regretted my booking & took another couple & confirmed that due to late coming he regretted my booking, but i reached within 1 minute of the time showed during booking.
I asked him the mobile no given to me, i tried thrice calling...
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D
Dev Nair
from Chennai, Tamil Nadu
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Taxi service

Address:Chennai, Tamil Nadu, 600009

Ref booking No CRN[protected]. dated 09 Apr 2016. I have booked the cab for 0645h for taking my son for JEE exam. After making numerous call the driver reported 25 minutes late. The cab was damaged and with a broken rear view mirror, Before starting the ride I had asked the driver whether he knows the destination (already given during booking), He affirmed positively but took us to an almost opposite direction . There in a busy market place...
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L
Lakshmi. Karthik
from Bengaluru, Karnataka
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Lost of mobile - black colour redimi 2

Address:Bangalore, Karnataka, 560033

My mother in law took ola cab to go to kalkere main road, rammurthy nagar. Cab driver name is santosh and his mobile no is [protected]. Cab no ka 50 a. 3272. Her phone is being lost in the cab . First the driver said he does not know kannada language. He only knows telegu . But when we spoke to him to trace about the mobile he speaks fluent kannada local language. Also the gprs was not on . He was also little bit scared when we said we file...
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K
K_kiran12
from Pune, Maharashtra
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Missed train due to ola poor service

Address:Pune, Maharashtra, 411014

I have booked ola cab at 6:56 pm to reach Pune station to pick Ahimsa train no. - 11096 at 7:50 pm (Departure time). However, cab driver reached my place at 7:24 pm and dropped us pune station at 8:10 pm. Due to this I missed train.

2nd train was from Ahmedabad to Pali Marwar, train no. - 19223 at 11:00 am on 7/04/16 cancelled due to this.

On 8/04/16 I have booked bus from Pune to Pali Marwar.

Me...
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B
biswanath.chatterjee1
from Mumbai, Maharashtra
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Refusal by driver

Address:Kolkata, West Bengal

Today (9th april 2016) around 5:30 pm we booked
An ola mini. Booking number crn[protected]. Driver name : saikat. Driver contact no [protected]. When we called up the driver he asked our destination and refused to make the trip. First
Of all the destination was howrah maidan which is very much within operating area of ola. The driver sounded extremely arrogant and proudly claimed even if he is a ola registered cabbie, he can...
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S
Srini1958
from Mumbai, Maharashtra
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Fare

I had booked Ola cabs yesterday. My CRN No was[protected] from Bhandup to Nerul in Mumbai. Firstly the cab is not available even when you want to book three hours in advance and this is penalizing organized customers who plan their travel. So really speaking, the dream fare always remains a dream. Secondly, when the premium fare is announced, it is stated as 1.8x when you normally assume Rs 11 per km is going to be charged at Rs 19.80 per...
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R
rpvarma
from Mumbai, Maharashtra
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Unethical behaviour of driver caused missing of train

Address:Mumbai City, Maharashtra, 400057

Dear sir,
i booked my ola cab from mumbai the cab reached within few mins we were about to catch a train, as we lodged our luggage in and asked him to take us to mumbai central station he refused us n said he doesnt knw d destination though while booking i mentioned it to ease navigation he said his gps isnt working but he was able to track me though my gps at my place he asked us to take our luggage back n to book another cab the...
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N
navneet276
from Gorakhpur, Uttar Pradesh
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Excess charge on car ride of ola cab

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.olacabs.com

Dear Sir,

I has booked a ola cab from Karol Bagh to Noida sector 63, while riding the cab I intimated to the driver to start the ride, but he intimated that, it was already on, I made a serious objection that past many times I had taken the ride but that has to be put on when the customer rides the cab not before, but he objected.

Sir, I had inquired many other customers on the same route, the bill amount should...
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N
navneet276
from Gorakhpur, Uttar Pradesh
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Excess charge for ride karol bagh to noida sector 63

Address:201301
Website:www.olacabs.com

Dear Sir,

I has booked a ola cab from Karol Bagh to Noida sector 63, while riding the cab I intimated to the driver to start the ride, but he intimated that, it was already on, I made a serious objection that past many times I had taken the ride but that has to be put on when the customer rides the cab not before, but he objected.

Sir, I had inquired many other customers on the same route, the bill amount should...
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