Ola Cabs / ANI Technologies Complaints & Reviews

Dear

I have booked an ola cab from airport to gurgaon. It has been cancelled 4 times from driver. They basically prefer the route of there home. Below are the details

Ist booking time 9:35 pm, 8 apr 2016 confirmed osn: 24890357
2nd booking time9:36 pm, 8 apr 2016confirmed osn: 24890855
3rd booking time 9:38 pm, 8 apr 2016confirmed osn: 24892119
4th bookingtime 9:56 pm 8 apr 2016confirmed...

I booked a cab from your company last evening at around 19.22 hrs from my residence. I requested a Mini and was immediately upgraded to a Sedan which arrived in about 5 minutes minutes.
The distance covered was less than 3 kilometres for which I was charged a whopping Rs 123. I received an SMS at 1946 pm..quoting the charges.
This was my first Ola ride &I feel totally ripped off.
I don't know how the GPS locator works...

Hi booked a cab at 7.31pm had a doctors appointment at 8.00 pm your driver kept calling i called many times but he did not show up and i missed my doctors appointment apart from this he made me walk up and down on the road saying that he was standing and waiting for us but he was nt he again changed his statement saying that he was standing somwhere else as i am sick it was tough for me but i went again he was not at the said place third...

Actually I booked cab for first time afternoon 3.30PM They mentioned 60/- for 4 km later on 6/- per km later after reaching 9km I asked him what was the bill he said 430/- I was shock and terrifying situation never ever expected to reach so much I travel in auto for 9 km they charge 100/- but driver told u have accepted to pay what ever the charges X 3 times of that.. Why anyone willing to give x3 times in afternoon time.. Shame on Ola for...

I travel by Ola on daily basis, I booked a cab in the morning, this driver came and was complaining other day u cancelled the ride (I cancelled because I could not understand Tamil and was unable to explain him the address). Later he was driving rash on the road, when said drive properly, he started shouting, when he dropped me to my office, my total bill was Rs. 174, I gave him Rs. 200 and 4 rupee change, he said that i don't have Rs. change...

I booked a ola cab for a travel from porur in Chennai to tambaram railway station on 1st April . pickup time is 6.15 PM on 2nd April . The reserved trip ID is CRN[protected]. But driver called at 5.45 on 2nd April and informed he can't wait till 6.15 . He has to do minimum 15 rides each day to retain his job in ola and he cancelled the trip . So after he cancelled booked trip i was unable to get new cab for half an hour. I missed the train...

I took an ola auto on 5 April afternoon and paid through ola money. Since it was getting late.. I gave the Otp to my driver and left the place. Driver later called me and informed tat he cudnt get money through ola money. So I called up the customer care on d same day and raised a complaint with regards to the same and I was guaranteed that they will debit my ola account with the auto fare of Rs.200. Still now it is not done and I had called...

I booked ola share today.without intimating they charged 40%more fare.since it was my first share ride I was unaware of the fare chart.I came to know from the driver that I shud b charged 50%less fare but to my dissappointment I was being cheated by the ola people.I will uninstall the app and also paste my grievance in fb to let others know about this cheat app.I can send the screenshot of the details of the msg.Further dissappointed after...

The driver misbehaved and asked to leave the cab and take another one midway. I was requesting him tom drive faster but he continued at less than 30 kms/hr. On telling him that I will com-plain he stopped near a police station and asked me to go ahead and complain but he will not change. He stated that I am like that only...

Took ola cab to go to airport when confirming it said as 1.6 times, with a normal hoarding rate of 7 rs per km i was expecting about 15 rs per km. When reaching airport i was about to have heart attack with the total i was informed, it was whooooping 2284 for a journey of 45 km which is above 50 rs per km. As i had no time to argue with the driver, i paid and went ahead of my journey.

Once reaching back in bangalore called...

I am chennai resident.
I have travelled around 14 km from my house to chennai central railway station.
I was informed that peak hour charges as follows, rs.128 for first four kilometres and rs.16 for every kilometre after first four kilometres. As per my calculation my travel charges should be 128 plus 160 and taxes extra, therefore, total charges should be rs.288 plus tax. But they have charged rs.437 including tax, excess...

With reference the crn[protected] dated 22/3/16. I shocked about the bill amount. I think it is due to peak time charge, while booking i didn't knew about this peak time charge timings, (My booking time around 3 pm)i thought it may be after 6 or 7 pm.

And i about to choose ola micro but that is not available in your application (Previously available) so i forced to book ola mini it is charged rs.10 per km. I usually travel this...

I booked ols cab white wagonr dl1rt8270(Upender shah [protected]) yesterday on 5 apr 16 at 6:49pm. When i was dropped at new ashok nagar i forgot to take my stuff in a red bag which consists a car cleaning brush, sony music system head of my car, gear lock of my car swift vdi and a few property related documents. I called up the driver's number but he is claiming that he is not upender. Please get this resolved asap for me as i need my stuff...

I had booked an ola micro cab from my location 50/2 doddabettahalli layout yelahanka to kempegowda international airport on 5th april 2016 at 3pm. The driver was nawab sha for crn[protected] white indica ka 04c6773 . The phone number which was in message is [protected] but i received a call from the driver from the number [protected] . Now that i have provided all the details let me tell that this was the worst ride ever in my life . The ac...

I was wrongfully charged for toll charges in my last 2 trips. Actually there is no toll charges levied between my pick up and destination point. I contacted with support team and get back my money refunded.
But who will pay for my mental agony and precious time and mobile charges
which i incurred while convincing the support team for the same. I demand a compensation of Rs.50000/- ....

I had a ride on ola share today. Driver: KIRAN K ([protected]) Cab Number: KA02AC2612 . Worst drive I ever had. First he denied to come to my location And asked me to walk down to his location. He was very rudely said that i[censored] come then only I drop u. I was abt to cancel the ride but later wen I said I'm pregnant, he said he will come but still he was blaming me that I should have come to his location. He was very rude and arrogant throughout...

Charging INR 120 extra when picked up from the Mumbai international airport on top of the fare. Please inform customers next time in advance. You are already misleading customers and I suggest you stop this as you have a long way to go. No point spending money on marketing and PR if you cannot even sort out fundamental part of service.

Thank you and God bless Ola Cabs

Best...

In the morning I had booked a ola micro, Driver was Deepak Kumar. He said he'll b reaching at our place in 5 mins, half an hour we waited, during this time w called him many times nd he only said I'm reaching, I'm reaching...
After half an hour when we called his cell was switched off.. We had a 7am train, nd ur was missed... We had 3 tickets booked and I want my money back.....

On some emergency when we booked a cab at 11pm and waited with family members, your cab came 30 minutes late and talked disrespectfully and nastily and gotten angry and said bloody hell i'm not picking you and let me see how do you go wherever you need go! Reasons are best known only to heaven! I'll not book anymore Ola and will spread my experience with Ola this night to all my known people, circles. I'm also seriously contemplating to book...

I booked a cab at around 8.30 pm today.Mr sumer singh with above vehicle no came late of eta for 10 minutes.I booked it from jnu to kashmiree gate. After sitting inside the cab he refused to go and said it's far away and did not go. I had bus to pick on 10 pm and requested him to go but he said that it would not be profitable for him and ended the journey meter and left. By the time i reached the bus stand by auto the bus had left.
I...