Ola Cabs / ANI Technologies Complaints & Reviews

I am writing to you with regards to your services last night after a booked a ride
An Ola mini but the driver even after taking the address did appear and also when we tried calling him his phone was switched off
And when we tried calling the cab landline number but the opretor said that the cab was busy
Please look into this matter
The driver:Asif Khan
Car: Silver Indica
MH 05 BJ 204...

Dear Customer care team,

This is to bring your notice regarding this veh no. TN-10-AL-6480 driver Gnanakumar.S ( CRN[protected] Travel booked (26 march, 6:30 pm) from koyambadu chinamiya nagar to Tambaram mudichur- Chennai). In that cab my wife and my 8 months old daughter travelled. After 6 km they travelled when that time cab driver told that get down from my cab. Am not able to drop you on tambaram mudichur because tomorrow...

We booked our cab at andheri mumbai ..
Crn[protected]
Driver name nandkumar dolas
Drivers number [protected]
Car model - silver indica mh48f265
Date 26th march
Time 10;31 pm..
The above car was nt in a proper condition and had problem with its air conditioner..Whn this was told to the driver, he acted very oversmartly..
He was rude in his speech arrogant and was adamant about his ac being...

I have used ola app to book a cab from kalyani nagar to Wakad.
The service charged 998 rs for 20 km.
I asked the same with the driver and according to him ola charged 3 times of the amount because of the peak time.

If this the case why ola customer care didn't call me to aware me about this scenario ?
This is totally insane.
I have lost 700 rs because of this.
I swear I will never ever use...

I booked a ride through ola application from my phone and booked an auto, dated :- 25/3/2016, krn[protected] from azadpur to janakpuri east starting at 2:20 p.M.

I had got a free coupon of rs 50 ( you have a free ride coupon t0p29dfq50 worth ₹50 waiting for you! ) which i applied while booking this ride but neither the auto driver got the message at the end of the ride related to the free coupon nor i could see it in my...

I booked cab on March 23rd 2016 for 12.45 pm. I got a message that cab is early and at the point. when I called the driver he did not answer and disconnected my call. Closed the booking as completed on my name and generated a bill... where in I haven't boarded the cab. Worst service by Ola and the drivers are not trust worthy at all. Driver name is NARSIMLU [protected] n vehicle is TS07UC0697 n transaction is CRN[protected]. please take action...

This is to bring your notice regarding this veh no. HP01D3689 driver pawan Kumar...instead of making repetative bookings cancelled all my booking without prior notice. ...and surprisingly made a booking and generated a wrong bill against my booking ... I have never faced such professional attitude with ola service before ... I demand a strict action against this driver ... I booked a cab in shimla from new shimla ...if no action is taken...

Hi,

I just want to know. why do i book the cab for my convenience or your driver's convenience? what is this related to one person one drop.If we are 2 or 3 persons, why doesn't driver agree to drop them all to their locations.
I really don't care how do you pay them. but your driver's start fighting if i tell them you have to drop two places. i pay the bill as per KM correct not as per person. This is extremely unfair...

I booked cab from Ola APP, and called to driver. Driver confirmed me to reach within 3 min, but not came and didn't my call unless I call him number of times.

I was waited till 20 min but not driver responded.

This happened with me 2 times now..

So, I will request to take strict action against such a driver so that it can not happen more..

Else me and my all other friends, family...

Sir,

I did advanced booking of Ola cab on 7th Feb (CRN[protected] for a travel on 8th Feb early morning 5AM. I got the driver information on 8th Feb at 4.34 AM and few mintutes later i got a cancellation sms from Ola.

I tried calling the driver to ask why it is cancelled and asked him to come but he informed that i should book this again in APP.I looked for alternate in Ola App but could not find a single taxi...

Had a really bad experience with an Ola driver. I had to go to the Chennai airport, and had done an advance booking. The driver turned up late, and on top of that, gave me a long lecture on how irresponsible I was for not calling him up early! And this when I had given him a call 15 minutes before the arrival time. He was most unprofessional, and I believe Ola is partly at fault for not providing the customer's number to the drivers. I have...

Say ola to your driver raju ([protected]) for crn[protected]. Ritz ts09actr0025 to pick you up @ 2:10 pm, 23mar.
Above was the confirmation msg i received after prebooking the cab before 2 hrs. Driver calls and says vehicle got punctured and cancelled the cab.I has train at 4:00pm and no ola was near by.. When i complaint to call center no help was provided. Luckily uber the saviour was available, which helped me in catching the train...

My last ride from T3 terminal IGI airport to nawada metro station which CRN[protected]. that time driver has charge Rs. 981.00 but generally Rs. 300.0 to 350.00. it was to much for 20 KM.
this service is not good only bakwas. if you ensuring that OLA is good service provider so kindly return money and charge gene vine fare. other vise i never will take again this service.

Contact
[protected]
[protected]@gmail.com...

During peak hours, Ola charges its customers a multiplier on the normal fare and it can go upto 1.7x. This happened wth me as they charged me Rs. 762 (Booking ID: OSN[protected] when I normally pay only Rs. 400 to 450 for travelling from Gurgaon Sector 57 to Dwarka Sector 16. There is no logical explanation and my regular calls & conversation with managers in Ola Customer Service has not helped at all. According to OLA support, they charge...

OK, so I was leaving from my college and had booked an ola auto which I got in few seconds. I had specified where to pick me up. When I reached my ola was there. As the auto started moving another auto came along and the driver was fuming and yelling at me accusing me of booking him and cancelling several times and taking another auto. He called me a ###. He was yelling without even confirming if I am the person who booked. It was actually...

Hi I used several times ola cabs and so far it hasbeen fine. however I booked taxi on 19th March for 20th March morning and booking was confirmed. So I got ready and waiting for taxi for 5:05am and all of sudden I got text at 5:00 am that ola can't provide cabs, how can u do that???? Do you guys know what prebooked means???? how can u do something like that. it was so urgent for me to go so i had to take taxi from the road which costed me...

I booked a cab, order no[protected], and travelled 22.1kms but was charged Rs810. It is too much to pay for 22kms. Please get back to me as early as possible. I have paid in cash and had booked the cab through someone else's id so need you to get back to me in personal.
Anandita.
Contact: [protected]...

Dear Concern,

please forward me an official id of your complaint and authorised personal . I have face a very major problem while using your ola cab services on 20 March 2016 due to which i had suffered a loss of 20000 inr.

i booked a cab at 11 am to travel to Chandigarh airport from my residence in sec 44. i was to catch a flight at 12:30 pm, Approximate distance to travel was 10 kms. ola sent me instant sms...

I booked an Ola Cab on 22nd March 2016.
I had to visit someone urgently to the hospital. Being a 1st time Ola user, many Ola cab icons were displayed on the screen which indicated that these Ola cabs were in my locality itself (i.e hardly 3-5 minutes away). The pickup time promised was 2 minutes. I therefore, opted for the "Ride now" option. Then, i got the driver name, contact details, car no. etc.
However, when i called...

20th March 2016.

i had booked a cab to pick me up from Sector 11, Samudai Kendra, Jaipur at 8:02 pm.
Later, I got a call at 8:09 pm that he has reached, and i asked him to wait for 5-10 mins.
When i came outside to look for the cab, he wasn't there. i called him several times, but either he didn't pick up my calls, or he kept cutting it.
At 8:22 pm, i got a message :
"Thanks for travelling with Ola...