Ola Cabs / ANI Technologies Complaints & Reviews

Hi have booked ola auto, auto person havent picked up the call, we tried calling him several time and he deducted money as well from my ola money..

This is not at all professional and not at all acceptable..i want my amouny back with penalty....

After reaching my destination, driver asks to just book a ride back because he will not get a return trip and that he will earn his incentives. He said he will go a few km and cancel the ride. Fraud practice and regret to have 'helped' him. My Ola money got deducted and when called him again, he begged us not to inform Ola and said will return my money, on 14 Mar n no response till date. Wonder why there is no system to control such fraud....

Dear Sir/Madam,

I had booked Cab for Airport drop on 17-Mar-16 From Tanisandra Main road to BIAL (Bangalore)

The cab driver droped me at Airport and charged Rs.643/- which includes Toll Tax of Rs 80/-.But i am surprised, Driver has not paid the Toll fees/Parking fee of Rs 80/- .

Its a cheating to the customer.

OLA Admin should enquirer the matter & should take corrective action.br...

This ola cab KA.13.B.2287 driver, took us through long routes and was demanding more money stating ola server was down and cannot view exact ride cost....

My family members took an ola cab in Kolkata for Howrah Station. The distance, normally, is around 11 kms. However, the driver took advantage of the fact that my family members were not aware of the route and took them in a roundabout way and they ended up traveling 22 kms. Thus where the fare should have been under Rs.200, they ended up paying Rs. 376/-.

When they complained, the rogue driver dared them to go make complaint...

I am a frequent traveller and take ola cabs for airport drop and other services. For the past two to three bookings it is observed that the bookings are not getting materialised and either the driver doesnt respond or the call centre doesnt resolve the problem....

On 17th march, i took an ola cab from vsant vihar in delhi to sector 56. When i confirmed the ride, the app did not show me that there would be peak charge levy. When i got down, they charged me a 1.4x charge. This was automatically deducted from my ola money wallet.

I have written four emails to ola and made one phone call to their customer care centre. My only submission to them is if they believe that it was indeed a peak...

The auto driver came in delay of 25 mins after the booking time, when cancelled the ride, he called back and threatened the rider . He repeadtedly called the user and disturbed ....

Ola Cabs falsely registered my email address and is sending emails with invoices for the rides which I have not used. I have written them 7 emails to customer support and the last reply from them was that my ticket was closed and I will have to raise a complaint for abuse with the Ola Cabs. They are just not bothered to resolve the issue. I do not want to get into trouble if someone is using my email address with the Ola cabs.
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I received a meaasge that my ola ride has been upgraded crn[protected] and it will pick me up at 2.39 pm on 18th march, though i dint booked a cab. Then i received a message that it has been arrived. I called up the driver whose name was vikram ph no-[protected] to whom i asked but he disconnected my call. Then i received a message that my ride is completed and bill is rs. 126. I dont know from where this false bookings are happening....

Ola cab was availed on 17.3.16. A ride from hal foundry & forge division to hsr layout cpwd quarters. The driver behaved very rudely. He was not ready to take the route i wanted for picking house key from cpwd quarters and reach chickkallasandra, the place i had booked for drop point while booking the cab. Driver was yelling and talking that he cannot any stops/ waiting. The signals on the path were many where he had to wait for to get signal....

Today at 7 pm in rajarhat road towards the airport in front of unitech building in Kolkata an ola cabs left side mirror hit my hand. There was no injury but I am infuriated by the fact that the music system in the car was in full force and the driving was careless and one of the customers in the cab had their hand outside the window which might have also hit my hand. This was totally unexpected from an ola run cab. Not only the passengers...

Drivers name:shankar s ([protected])
Booking ref: crn[protected]. Booked a cab for 4.15. Cab arrived at location at 4. The driver said he was waitin in front of the building. Went out at 4.10 and found there was no cab. Tried to call the driver several times and he didnt answer. I was taking my pregnant wife to the doctor. What a nightmare. Tried to find an option to complain...Surprise surprise apparently no option to complain on the...

Dear concern,

I, Surbhi Tak, have taken an ola ride today for which I have been charged 2.6x extra without any prior information. It should have been informed to me before my booking. The extra charges are more than my actual charge.
Kindly look into the matter and try to compensate my extra peak hour charges which are Rs 332 ( total bill came Rs 572 for 13.55 km) as there was no prior information about it.br...

I have booked Ola mini cab to pickup at Podanur junction on 14/03/2016 at 9pm.Ola has informed that I got a free upgrade as per CRN[protected].Ashraf L Driver car no.TN99D8416 has picked me to drop at Perurchettipalayam thro my instruction.His mobile started to run, but touched at Kovaipudur road charge of the mobile has completely exhausted.Then the driver recharge the phone and drop me at house.Rs.147/- was charged and I gave the money.Already...

I booked a ola cab on 11th March and the dropping point was to perungulathur( Chennai). when the cab reached tambaram he asked me to get down in the middle and asked to take a bus and go. it was nyt 8 pm. how can the drivers behave so badly.Worst cab, really irritated

CRN[protected] Driver KALI DASS M ([protected]), Silver Fiesta TN02AS0743...

Driver Netai white Xcent NoWB07 J 2553 was very rude playing loud music and speeding up. He was also talking on the phone when speeding up.
When tld to lower the speed he got irritated. He said tht he doesn't care about the feedback dt of travel 16th March 2016 time of travel 8.30 am pick up from salt lake Kolkata to madhyamgram kolkata...

I have booked TRIP from OLA APP on dated 13 march 2016 from JW Marriott Hotel Pune to pimple gurav pune,
but in the invoice shown wrong data with 46km and amount is INR.442 I have paid to driver.after 10 min I got again invoice for the amount INR 213 of
TFS-PP-C62529102.after that I have complaint the same to to the customer care and got the call after some time and finally they
decided that driver will come and return...

This has happened twice to me - the driver doesn't call me, but I get a message to 'hop on' as the driver has arrived. I call up the guy, and he says he is taking a day off. (In another instance, he had diverted his calls, and I was not able to reach him). I cancel the ride, and try to book again. Now the 'peak hour charger's is 2.6x. I say, 'I will take a BMTC bus.' And I take a BMTC bus....

This incident happened to me in Hyderabad. I was travelling from Kolkata to Hyderabad. I booked a cab beforehand but the driver denied the service. Next, I chose to use OLA Share, multiple times my share request got rejected. Finally I chose to ride Ola Sedan and the request got placed with peak time charges of 1.4 times and the CRN is[protected] and the car number is AP28VA0734. Driver name was Abdul Khadeer.
Well, I rode the taxi....