Ola Cabs / ANI Technologies Complaints & Reviews

Hi, I booked a cab and the cab driver was too rude to me. I go by Ola everyday and what happened to me today really disappointed me ....

Hi this is... Your costumer
I am very much upset from your services. I book a cab for railway station in jaipur and at the last movement the cab driver call come and he cancelled tha cab service by saying that he can't come... Because he is far away from my home... This is to notify you that it's not my problem... As an advocate i can file a complain against your company and can clain compensation... Its a very sad to say...

On 23rd Feb 2016 i had booked a cab on Ola app with "Ride Later" option and the booking was confirmed. I booked the cab (CRN[protected] to Airport for 25th Feb 2016 8:30 AM. At 8:05 AM on 25th Feb, 2016 i got the SMS of Driver details NAVEEN M but he call'd me and told he is not interested to come for my trip and cancelled. Then again i got one more cab details and he also did the same. Later i got a call from customer care and apologized...

I was charged rs/- 50 as cancellation fee, but driver said 3 minutes and after 10 minutes the driver still hadn't arrived. I don't think I should have to pay this....

I am Arpit Gupta, an Ola customer with mobile no [protected].
On 01/03/2016 I took ride from Infospace Gurgaon(sector 21)(KRN[protected]
After booked auto ride driver reached to me after 20 mins and when I sit in auto and started ride just after 2 mins he end the ride in OLA App and OLA app deducted 28 Rs fom my OLA money.

This is Really Horrible experience and even bugs in OLA business model, Please consider below...

Ola cab is having many hidden charges. I took ola cab from iit gate to ito total k.M was 12.86 (app 13 k.M) and for 13 k.M i paid 320/-. It means app 25/- per k.M i paid . Where there sight says it is 8/- k.M. When i gone for the bill it shown rs100.83 peack charges (time was morning 8 a.M) ride time charges 29.83 why peack chages charged...

I'm a regular user of Ola share. Usually my share companions and I have a similar route to work. But sometimes the driver gets constomers with their final destinations and pickups very off from the original route they are in the first place. This causes inconvenience to the customer who has already hired the cab first as well as the driver who cannot reject the new customer as well.
Ola needs to develop a route optimisation for their...

Regarding this ride, I have to enquire weather the route taken by your driver is the shortest as far as my view

if he had taken the Madhya marg then go down to 43 sector by 17 - 18 intersection would have been straight

and shortest route.Pl. do the enquiery and reprimand your driver for wilful taking long route


Driver Name Ghanshyam Singh
cab No.PB01A 8616
DATE 28.2.2016...

Olacab driver insisted on me to pay airport parking fee of Rs.130/_.Is it not wrong and I would have got prepaid taxi cheaper than this,...

I booked a Ola cab for 27th-feb-2016 4:15 AM.
CRN:[protected].
Got a message of driver detail, name: Sanjay Gothwal, with mob. no.: [protected]. Calling him first time he totally refused that he is not scheduled for my trip and after that calling him again he didn't give any response. At early morning this was the worst and very irritating experience with Ola service. I missed my train too....

Booked a cab by ride later option.got a message that cab will arrive.atlast they cancelles cab wihout any information.missed my flight to mumbai due to ola cabs.screw up ola 👆...

I have booked a cab on 26th Feb, 2016 from my Home to Airport. Driver assigned was ASHOKA V ([protected]) for CRN[protected] at 3.35pm. I had few relatives going to airport. The driver didn't say at the start of trip that he doesn't know where airport is, after almost 1hr 15m he lost his way and told he doesn't know the way. Then I tried guiding him, and I called customer care who tried guiding him too. But He couldn't make it to the airport.br...

INVOICE NO.[protected]
20 Feb, 2016

I booked an OLA cab to take me from home to airport on 20th night.
People warned me that OLA has this nasty habit of cancelling taxi bookings after having confirmed the booking initially, but I went ahead and made the booking for midnight pickup.
Sure enough, I received a message from OLA at about 2330 hrs that my booking was cancelled. While I was shocked and thinking...

I got a promotional sms from Ola stating that if I ll take 5 rides within a stipulated time period they will give a voucher worth ₹10000 .when I enquired through mail they asked me to send screenshot of that sms.I mailed the screen shot but they didn't reply after dt.I have sent so many reminder mail but no one is responding....

Cab came before time and left 15 mnts before booked time WITHOUT taking the passenger
Name of driver: Sunny Ranjan Dubey([protected]) crn[protected] . white wagonr DL1RT7737...

This morning we had booked an auto via ola service. We clearly mentioned to the subject mentioned auto driver that he had to come to Ganapathy street in mambalam from 5 lights direction but instead he was standing at the entrance from Ayodhya mandabam road. Due to this time got delayed and we took a different auto. On courtesy grounds I wanted to inform the driver and when i called him and said i was sorry, he asked me if i am playing the...

Today (26.02.2016) I booked a cab with OLA in the morning for 3 times for a distance of 5-6kms. Each time the drives saying that, I am in a long distance please book another cab. Second driver says that, Cab will only be running for more than 7-8kms.
So is this the OLA company running and treating the customers emergency.
we booked a cab for hospitalization to my child who is suffering from fever from last night with 101 F....

The number of the OLA Auto is TN 01 AL 9687.

Date: 24th Feb 2016. Time: 9.15 PM. Location: Purasawalkam, Chennai.

We booked the OLA AUTO through the Mobile App and we found AUTO driver didn't turn on the Meter throughout the entire journey. Once we reach the destination, then the auto driver demanded excessive amount. (35Rs for less than 1KM) On not agreeing to pay what he demanded, he started abusing us and...

The service is very bad. almost 5 drivers accepted request and when we are waiting they are cancelling without letting know.

Not sure why they are running the auto service why they are accepting request....

Ola company is nothing but an organisation established to incur fraud with innocent consumers. I deposited some money in to my OLA money account few days back and since then i am not able to book the cab.

Despite raising 3 complaints with the company, nobody actually bothered to call me or rectify the situation. What's worse is that they close my complaint request on their own.

Now, since i was so frustrated...