Dear Sir / Madam,
I Botcha Ramakrishna resident of Hyderabad had booked Ola Cab
on 18/10/2015 for travel from my residence in Vidyanagar, Hyderabad to Hyderd thabad Airport at Shamsabad in the morning hours around 6.15 AM on 18/10/2015.
I received an SMS from Ola Cabs
on 18/10/2015 stating that they advised driver Mr. Narasimha ( Mobile No. : [protected] ) for CRN[protected]. Further advised that Gold Toyota Innova
bearing Regn. No. AP 29 V 8346 will come to pick up me @ 6.11 AM on 18/10/2015.
The said Ola Cab
came to my residence by 6.15 AM and he picked us up and dropped at Hyderabad airport, Shamsabad around 7 AM on 18/10/2015.
Please note that the smart mobile was working for about 35 minutes and thereafter he did something to the smartphone and it stopped working just 5 minutes before we reached the airport. After reaching airport around 7.00 AM on 18/10/2015, he contacted someone over his mobile and demanded Rs. 970 from me as against the total bill amount of Rs. 532/- as conveyed by Ola Cabs
to me through its SMS on 18/10/2015.
Despite my advising him to take Rs. 532/- from me as the fare for dropping me at the airport in Hyderabad, he demanded Rs. 970/- and cpollected it from me.
Hence, he overcharged me Rs. 438/- and purposefully cheated me.
Therefore, I seek M/s Ola Cabs
to ensure refund of the excess amount of Rs. 438/- charged from me and also punish the above driver by delisting / derecognising him from Ola Cabs
registration / empanelment failing which he would continue to deceive gullible public at large.
I, therefore, seek your immediate appropriate action(s) as mentioned above and advise soon per return mail.
Email ID: [protected]@gmail