Ola Cabs / ANI Technologies Complaints & Reviews

I ride from Hyderabad airport to Ayappa society Hyd bill was 632/_ Rs.233/-deducted from my account but driver demanded Rs.632/-which i paid cash Pl reverse my credit of Rs233/- thanx k g khatter

When i booked my ride
I applied a cupon of rs 200/-
And it showed that the coupon has been applied
But after the ride is over the driver charged the money without adjusting the cupon amount which is just not xpected from such a renowned company!!!

I booked car today. I hv received a msg with driver name etc . He callled me then and asked me that where do u want to go? I told him that want to go kalupur railway station. he said ok. Then i wait for him forn15 mins and called him number of times. But he didnt pick my call. Later i pick a rickshaw and in between i show that cab was there and he was taking his dinner roadside. I asked him why r u not pickibg my call. He said i m taking my dinner and phone is in the car.
If i could not found rickshaw i may b lissed my train.

Unusually, it is showing wrong destination in ur apps. This is simply your fault. More or less every time ur destination shows wrong direction& it is nt effected me as because never I booked in share or pre calculation fare. Now using your share, instead of discount, I faced double charged. This is totally unfair and u r taking money from the people to make them stupid. Whatever I ve typed in ur apps, always it is going in its wrong direction, then it is simply ur apps fault. vide no. OSN9943501,

This is regarding Ola driver driving Ritz car no MH 02 CR5838 nearby Sahar Airport. Speeding his car, the driver hit a balloon wala who was along with his kid. Instead of taking him to hospital the driver came out & thrashed the poor man who was bleeding profusely. It is very sad to know Cab aggregate Ola recruiting such goon drivers jeopardising lives of locals. Strict action is needed with this driver.

Dear sir/madam

This offer didnt accepted. Plus i have not received the bill of my last ride.

Can you make sure I received it asap

Awaiting your reply

Thanking you

Best regards
Vinay lobo

As far as driver's behavior is concerned, they are quite polite and well mannered.
But in majority times, they don't know the route. They don't know how to use navigator on android.
I had to travel from Pitampura to Delhi Cantt in Delhi and once from Pitampura to Karol Bagh in Delhi and on different occasions but the drivers didn't know the route. It wastes time. Sometimes they take longer route which enhances cab fare.

So, please take care about it.

My name is md Imran Daiya I book a ola cab to went ganesh takes from zakriya street ola charge Rs 132 for it the distance will b 4-5 km maximum
Driver name shambhu Kumar
Can[protected]
Cab no WB25E8407

My name Paresh, today my relative went to kamothe, nr. mahalaxmi mall through ola from kalyan, yogidham. Distance around 30 km but they charged of 70 km, which root driver take them I didn't clear, I complain and refund my extra charged which is doubled, driver name rajendra Jadhav([protected]) taxi no. MH03 BC6064, CNR[protected], invoice Rs. 1091.

Today i had a very bad experience..or i should say my first ride with ola cabs was a bad experience. I had a BOOK100 coupon. I called up a mini cab around 5:00AM and it was showing a cab availabilty. As soon as i entered my coupon, i got a failure message that sorry no cab available. But actually a cab was available but still i got that message.And the next second i booked it without any coupon, the cab was available. The driver also asked before confirming the ride that whether its a cash payment or not. As if he won't come if i would not pay him by cash. Finally i took that cab as i didn't have any other option, but i didn't get any discount for which the company is so proud of .

I had a ride through ola cab on 14th November 2015 from delhi to ghazibad for distance of 45 km . I have charged 791 rupees including Toll.
I have been charged toll of 245 from delhi to ghazibad but it should be charges only Rs. 60 .I told about incorrect charges on 16 Feb, 2106 when i was auditing all invoices to ola support team.They are agree with incorrect charges but
they are not returning my money as their concern it is old ride more than 30 days so that they will not refund any amount .
Please help to get refund with interest.

I booked a cab on 17th Feb 2016 in pune. During the trip i asked the driver to drop me at a shopping centre for some shopping. Customer will never tell the driver where to park the car. As i started some shopping, within 10 -15 minutes the driver comes and tells me that he is being challaned and asked me for rs 500. He said that he doesn't have any money. I told him that as the trip is on auto pay, i can't give any money.then he pleaded and promised me to pay on end of trip.i paid on humanitarian ground with a hope to get back at the end. When the trip ended the driver just left saying that he doesn't have any money. I was shocked. ...i complained the customer support. ...i get a strange one sided so called investigation telling me first that it was parking charges and was only Rs 100...
More shocked ...i replied that its totally wrong...i get a reply again that i asked the driver to park in front of shopping complex.

I feel amazed at the way they are befooling the customers.

I referred my friend for OLA and got the referral coupon of Rs.200 on dec 2012
and the code was validity upto March11. However, they removed the code on Feb 16th and when contacting to customer care they said it is a violation of code of conduct. I asked them what could be the reason, they are telling our system did and we do not have any information. When i request they are telling it is already expired from Jan-15. i spoke two supervisor from OLA and write mail.. still no resolution. The way they are telling it is customer issue. The customer care from OLA is arrogant and useless.

I surprised from OLA response and felt cheated from OLA. It is not safe in OLA money too as they deducted the money without my knowledge. I wish not to use OLA and requested them to transfer my current OLA money and disable my account. They are saying the current OLA money you have to use and we can not transfer them. What kind of logic OLA is following, you will not tell the reason of coupon code removal and you can not return my OLA money.

I was a big fan of OLA, daily i book OLA during office up and down. Now i lost faith and requested people to use UBER or other taxi service provider instead of arrogant OLA.

It was a very bad and frustrating experience with ola. I was dropped in mid way with luggages in my hand, which was very risky. I escalated this issue to Mumbai floor supervisor Mr. Kerker and Mr. Vaibhav but no satisfactory answer given by them. Mr. Kerker asked me to arrange my own transport in such a worst situation. This incident happened on 14th Feb 2016. Now today on 18th Feb ola representative called me and put me false allegation that driver told that I was consuming alcohol in cab, which is false and it further harasses me emotionally. I need explanation from ola for this.

I booked for a OLA cab, due to some reasons I changed my mind and cancelled the cab. before even getting into the cab the driver has started the trip and I informed him to cancel the cab.
My OLA money of Rs.212 was charged unnecessarily.
this is really unbearable ..without even riding charging this much amount is too much.
worst service.
request for a immediate refund.
CRN[protected]
cab No: TN22BL9805 date: 17/02/2016 @5.31PM

Dear sir,

your ola cabs driver naresh kumar ([protected]) white indigo MP04CJ1368 . my invoice amount 24.00 but driver charge 224.00. I use the ola coupons 200.00 but driver said not displayed in my mobile. plz resolved the problem

I am Dr Umamani, I booked a cab on 16th Feb and got the confirmation that the cab No is KA02AB2225, driver Ramesh. Accordingly cab came in time and I travelled from NR Colony to Sadashivnagar. after reaching the place the amount shown was Rs 279/= and paid Rs 280/= ( i did feel it is high but the amount was shown in the instrument so I cannot say anything). Same day in the afternood again my fried booked a cab for me to return for the return journey the (same distance) amount came to Rs 179/= a difference of Rs 100/=. How such a thing can happen. Morning my time for getting into the taxi was 11-09 AM and evening it was about 4 PM. I need an explanation for such discripancy.

This is not the first time I had such bitter experience earlier also to Yelahanka the fare was exorbitantly high. Now I do not have the details of that trip.

I requested for a cab ride from Nakhrali thani near Rao in Madhya Pradesh (Near Indore) on 16 February 2016 for 4:30 PM and the request was made around 3:17PM. My request was accepted and a conformation message was received on on 3:21 PM and booking ID was CRN[protected]. Booking was made by the name of Siddharth Deoras, a regular customer of the company. The cab didn't arrived on the given time and not even afterwards. I was left stranded on a far off place facing lot of agony and difficulties. Later a cancellation mail was received on 17 February 2016 at 12:32PM, which is on next day mentioning a regret due to unavailability of cab.
This behavior adopted by the company of sending a regret mail a day latter is not acceptable and requires a serious action to be taken to avoid further sufferance and agony by any other bonafide consumer.

Hello there
My name is Prakash Gandhi, from Pune
I just want to register a complaint against Ola Cab.
I booked my ride many times and got the cab on time as well.
BUt dont know what happend with the service now, last 2-3 times when I booked my ride got a confirmation message also stating that I booked the cab and will receive the drivers call and contact number 30 minutes prior to the ride.
Havent got any info abt the drives as well as got the cab too. And when trying to call it shows that I havent booked any cab too.
Last time when I had a lot of guest at my home and I booked a cab from my place i.e Undri Jakat Naka, Pune I got a phone call from the driver stating that he was at near my point i.e nearby Kondhawa (somewhere Uppar Indiara nagar) this was happend 2-3 times.
Dont know if I booked a cab through App from A Point, How it reflect point B at drivers device.
Please check and let me know.
Even most of the time we need to catch a train or any emargency we booked a car but havent got on time, even that time we faced so many difficultied to reach our destination too.
So kindly check with you application, whether its the application bug or the device/system through which u people transfer all the customer details to the driver.

Even I need to book a cab today again... tell me how can I book and give me confirmation that I will get a cab too.
Feel free to call me on [protected] but after 6pm only.

Hoping to get the same fruitful relation in the future with you people and please resolve the issue quickly manner.

Waiting for the reply.

Thanks and Regards
Prakash Gandhi

Mp04 TA 5311 olaa car driver its not gud...for public...
Isko driving krni nhi ati h...piche se akar gadi m Marta h...then abuse word use krta h n glti b accept nhi krta h..today aj hi isne do logo ka accident kiya... Ek scooty ka n ek bike ka...ap kuch objctn le skte h toh le jyge...Nhi toh m complain kr dnga ya kar dngi..police station main...