Ola Cabs / ANI Technologies Complaints & Reviews

Dear Team,

I have a serious complaint to make for Ola Driver Puttaswamy([protected]) for Auto KA05AD8478.(Krn[protected] My fiancee booked a CAB to travel from Cambridge High School, HSR layout to Kasavanahali Bellandur.
Time of incident 3:45 pm ist.
In the midway of the journey via Haralur road, there was a small traffic because a truck was stuck midway. The driver abused my fiancee and asked her to get down....

Almost all the Taxi drivers drive rash inside the City which leads to others vehicles leading to a big accident. You need to escalate this issue and see to it that the Taxi drivers are taken an action for driving rash....

Every time it says already signed up and cannot open the app . once I booked a cab and the driver didn't turned up, he cancelled but I got a mail of bill amount 99 rs . Why ?? Very poor service and management ....

CRN[protected]
This is really disappointing and I kind of feel cheated. While booking it was clearly shown that for first 4 km charge is 80 Rs and there after per km 10 Rs. Also I confirmed this with cab driver if there are any other hidden charges. By this calculation fare should not cross 370 Rs, but I was charged 702 Rs.
Request you to reverse the extra cash deducted. I never had this kind of experience with Uber. In Uber...

DONT attempt to push your cheap marketing stunt to mask away the disastrous behavior of the cab driver and GPS system. I have talked to Asst Manager and told my problems, I want to know what action will be taken against the driver and GPS system.

1. Erratic GPS system
a. when the destination (home) is just 10 km, the OLA cab GPS takes takes me to through a route 25 km, moving thru the most traffic congestion areas....

I booked a taxi on 05.02.2016 CRN[protected] and I didnot receive Invoice to my mail. Plz forward Invoice to venu.m.[protected]@gmail.com...

In connection with subject invoice it is to inform that it was my worst experience with Ola riding as Peak Pricing Charge of Rs.114.04 had been charged. What's the meaning of that of giving free ride for Rs.100/- if such charges are being included in the final bill. Local Taxis do not add such charges, then why should one avail Ola instead of local Taxis?...

I had booked a taxi for sure cab from ola app today but as the driver did not reach for a longer time, I could not avail the cab. But rs 98 has been deducted from my ola account for this ride. I have raised a complaint on taxi for sure site but did not receive a response on it....

Yesterday I booked a cab with my wife to drop us from the Charminar in Hyderabad to our residence in Kompally. The Driver, a Mr. Dhannu Danavath came in a Silver indica TS09AATR5091 to receive us.

Once we got into the cab the journey became unpleasant from the start to the finish. A destination which is a 45 to 50 minute journey with regular traffic was completed yesterday in 1 hour 45 minutes.

Issues:
br...

I booked Ola Cab at 10.12 pm on 07.02.2016 vide CRN[protected], White Beat PB01A6227 driven by Amit Kumar was assigned. I spoke to him & told him my location. Thereafter he switched off his Mob No [protected]. We were standing on roadside for 45 minutes then took another taxi. At 11.24 got SMS for CRN[protected] offering free upgrade. Who will wait for 1 hour 15 minutes. Please take strict action....

Date of Incidents: 6-Feb-2016, 8-Feb-2016.
I was a regular customer of OLA cab services in Pune, India.
I booked a cab on 6th Feb to board from Shivajinagar to Bavdhan around morning 5.45.am The cab arrived on time. However I wanted to bring to notice here that, whenever I board any OLA cab, either the cab driver doesn't know the routes or he doesn't know how to use the GPS assistance app for maps. We have to guide them the...

I am receiving registration details for other person cab bookings. my number was used to install ols app in his mobile, tat time after when ever he books cab through his mobile, i get all information regarding cab details, all cab drivers calling me....

Yesterday i called to ola customer care to get bill of my ride to my mail id there a girl named sunanda gave irresponsible answer n very rash answers...

I booked Ola from Satpur road to Tarwala nagar.

The device used by Driver is faulty. He couldn't locate my location

He asked me to pay Rs.220 for 12.1km ride.

Earlier I booked ride from Tarwala nagar to Satpur road, which cost me RS. 166. The distance for the ride was 9kms.

How there is 3.1km difference??

This is really not acceptable.

Provide proper...

I booked cab on 24 JAN for my friends.
Driver: Purushottama Indica KA11A 9616

At the end of journey 448 Rs was deducted from my ola account abut driver also collected same amount from my friends.

After speaking to the driver he said he would return the money but till now he has not returned my money and he is not picking up the call.

I request Ola to act on this immediately....

Hi I use Ola cabs in India and quite like it as it's easy, fast and cost efficient however I have had a sour experience this evening as I booked a cab from intl airport terminal. While conversing with one the driver I was trying to explain to to him the pick up point but I was not sure of which gate. Your Driver rather stubborn spoke very rude in Tamil slang. Trying to haggle with him I so quite upset and surprise that even ola has lost its...

Without booking any cab, i recieved auto generated sms from ola two times today.
it was mentioned in the CRN numbers as CRN[protected] &[protected].
when I enquired about this to cust. care, there was no prior response...

Your driver name upender b([protected]) for crn[protected]. Silver indica ts 05 ub 0830. Date[protected]:29pm time. I booked cab but i am not in cab your driver start trip, i payed 93 rupees money from ola money with out travelling, i never use ola, i hate this app and i complaint to my friends also dont use ola.

From
syed areef
[protected]
hyderabad....

I booked ola from Mudamma garden to marathalli, soccer city. I had a football match to attend. Because of your driver's incompetence and lack of communication skills he stopped in a petrol station and just stopped the trip. Due to this, i failed to attend my game and paid money for no reason whatsoever. I am using uber from now on and will tell friends about this and to use uber instead of Ola. Some of the previous drivers whom i cancelled...

Take action against this Ola cab driver for charging me twice for the ride.
Details of my booking:
CRN[protected] Driver SRINIVASA D ([protected]), White Dzire.
Fare was RS 175 from hebbal to Safina Plaza. On reaching Safina plaza, he deducted RS 175 frm my ola money and didn't inform me. Instead he asked for 175 RS cash and took it. This is fraud. Take action against him immediately....