Ola Cabs / ANI Technologies Complaints & Reviews

Vehicle No. KA13A9238 Ola Cab Driver hit me from back between Bomanhalli and Silk Board Service Road today 29 Jan 2016 at around 10:00AM while I was driving my scooty from Bomanhalli towards Silk Boad, and ran away.
I fall apart on the ground and this cab driver did not even bothered to look at me.

Thank you for providing me a good happy ride. The amount which I paid for travelling 25 km was more than sufficient for me to go to my native Thrissur Kerala in a MULTI AXIAL VOLVO BUS. And could you please explain me the way you fools are calculating the peak time?
I can say clearly that the time which I travelled on Saturday morning 10 am was not a peak time and on what grounds you can charge 3X for that ride.
And I had made up my mind and took the decisions that in my life ever again I will book your OLA cab. It's better to travel in Auto than OLA. BECAUSE I RETURNES IN AUTO SAME DIATANCE FOR JUST 300. Auto is better than OLA In Bangalore. I will never recommend any one Ola. I have informed all my friends and relatives on this looting incident by OLA and they were also surprised to hear that.

Once again thank you for the comfortable ride provided.

Looking forward to not Avail any services from OLA.

Advice: OLA management please go and do any Bank robbery than Looting public.

I am a regular OLA customer in Bengaluru(electronic city) . Today (28 jan 2016 at 9.00 pm) I booked a cab, the driver started denying the ride midway . Then he called the customer care I talked to them, and somehow the driver agreed to drop me to my destination (as my destination does not comes under OLA services routes, even though from pat 2 months i am traveling through OLA cabs only)

But after dropping me he started shouting at me "come here" etc etc and started abusing in hindi and kannada (as he has to travel few km without a customer)
I am writing again ABUSING.

He was also yelling at me regarding my OLA balance, that i don't have enough money and company can not deduct further money ( and its not like that i didnt pay my ride cost)

The scene was created at 9.30 in night, outside my office gate, and there are security guards and my company's employees who protects me.

What if i was alone ? where is the safety of women ? OLA cab drivers are going out of control, and Govt has to take some actions


Driver's name : Ramesh
Cars's info : White Indica (KA 05AB 9812)

I request you to do not take ride from this driver atleast, especially all women out there.

My contact number is (+91- [protected])
I need to change my mail id from vamsi...
To " mitunkumar. [protected]@gmail.com "...

I booked a cab in the morning at 7, on 28 th jan 2015 when contacted, he asked where to go, and when informed, he refused to go, and also behaved very rudely over phone, and he also infomrd OLA that the booking has been cancelled by the customer, my mobile number is [protected] driver was surjit, and mobile number is [protected], OLa is not a fault, but This was the first time that OLA has a rude Driver

Sir, pls stop taking the ola cabs (cars) in hyderabad because of we are unable to get the bussiness..stop the cars in hyderabad ola madhavpur hi tech city..

Take this is all drivers complaint in hyderabad

Hello,

I took the OLA cab yesterday from Kormangla to Whitefield which is about 18 km stretch at 730 AM in Bangalore. I booked the mini cab and I was charged Rs. 630 for the same which was really outrageous. I usually pay 700 for going to Airport which is like 50 kms away.
Today I took the same route but booked an Uber instead and I paid only 225.
The reason was 2.2X times the fare you guys charge even for normal office timing.
This is really disappointing and I would not mind spreading the word to all my friends/colleagues.
This is just not right and highly unfair. I expect a compensation for the same.

Booked a ola cab and travelled from mylapore to redhills. Normally we will get a bill of amount 350 only but this time we got a bill amount 1150. We shocked and talked to customer care they said like peek time charges 3 times than normal fare. We booked at 9pm only. Is it a peek time? We need justice.

We travelled using an OLA CAB. We left our handbag in the car and we called the driver and got the bag back EXCEPT FOR THE JEWEL BOX. The driver told that his name is Muthu and his car number plate number is TN 32 H 1113. We seriously suspect him. Please take action

Was travelling from Gurgaon to delhi. Booked the OLA cab applied code NCR49 as per below promotion message the travel cost should be 49

Promotion message received from Ola stating "Ola! NCR49 is back.Now travel anywhere in Del-NCR in a cab at just Rs49. Book Via the Ola pp. Use code NCR49. valid from 24th Jan.

when used the cab and bill generated when i questioned its should 49 then the customer care says its between NCR-NCR not delhi to ncr.

So why this fraud messages being sent.

Is consumer a fool?

No problem in paying the bill that's why didn't argued with customer care or driver. But this wrong and should be condemned

I have a complaint that whenever I use Ola Cabs no change is available with the driver as if they intend to do that and pay them more. If they really believe in customer satisfaction they have to be more cautious because there are different type of customers.

This is a complaint related to ola cabs. Yesterday on 25th January night I took a cab from T3, international airport, delhi and had a very bad experience, the car was not functioning properly and after some time the car stopped on the ridge road and did not start after that. The driver Sandeep had no solution except for leaving me to arrange for some other cab on my own. Since it was night time, no other cab was readily available. He has taken Rs 100 in cash although an amount of 466 has been deducted from my Ola wallet I need the entire money back from them, car number is UP 73 A 3198, Santro, white colour, my Crn is[protected]

I have booked a cab vide CRN[protected] at 11.10 PM on 23rd January to pick up from Rampratha Greens, Vaishali to going Bikaner House, India Gate.

Driver Mr Niraj (Mobile No. [protected]) of White Eeco DL 1 RT 1886 has reported and drop at my destination.

However, during journey he asked to paid MCD tax of Rs. 65/- on crossing UP border even after informing that undersigned never paid earlier such tax but he was reluctant to get money towards MCD tax, finally undersigned paid Rs. 65/- to avoid further delay in reaching at destination. undersigned having receipt of payment.

On perusal of invoice for CRN[protected] received on email, It was surprised that an amount of Rs. 65 again charged in total fare. on talk over phone with Mr. Niraj (driver) in this regard he denied to refund excess amount of Rs. 65/- charged towards MCD tax.

Dear ola cab,
You need to put up destination drops in yr app. I booked a cab today from your app but it didnt take me as i had to travel to vasai. In 14th jan and the next week as well i did a booking from your app and you did drop me off in vasai. Now, suddenly you stopped your travel to vasai... 3 cab left me on road toady...i was stranded. Is this the kind of service u provide? Other cab companies r costly but they never do this to the customer. Highly dissopointed with ola cabs.

The destination point pin doesn't move as per my exact destination point when I go for ola share category. Few days back the driver refused to go to my destination point and asked to get down of the car very rudely. It's frustrating to argue with driver and the customer care staff as they repeatedly asked to fill the exact destination point from next time. So how can I fill the exact destination from the same location when the application would not allow me to move the pin. here I am looking for a solution. Thanks

Dear Sir,
please refer to the bill/invoice ref no CRN[protected].
In this regard I observe that:
On Sunday, 24 January 2016, I booked OLA Cab and traveled 17.65 Km as per your captioned invoice showing total fare Rs 607/-.
The bill is highly inflated as other cabs charge less than half the amount shown in your invoice.
While closely scrutinizing the same, it is observed that you have charged peak time pricing Rs 313.16. This wrong as:
• It was a non working day being Holiday, peak pricing does not apply.
• Secondly, I was not informed beforehand, (for which I have every right to be informed) while confirming booking, else I would have opted for other better priced alternatives. This is unethical & restrictive practice.
You are requested to please reverse the wrongly charged entry and credit the same to my account failing which I reserve my right to approach appropriate authorities for redressing my grievances.


Sd/-
Om Kumar Sharma

The cab drivers are so bad.One cab driver name is laxama. It was my first ride and also i got one referral also. He did not come and also he deducted the money. Dont keep that type of drivers. we booked booked another cab. The other guy took into different location and also long route. Finally we reached. The OLA drivers are so bad. How the rule and regulation. Without picking up they are deducting the money. I will not suggest anyone and also i will not use OLA ever.

Auto driver [protected] . u better remove this rowdy from the ola service to provide proper customer service. No use of talking to first level of ola employees. It's better u forward the mail to higher level managers. The auto man was a rash driver. Has not switched on meter machine. He over charged keeping plenty of change in pocket and using abusive language. U better bring in proper drivers who have basic human values. Call me on [protected]. It would b great i[censored] take action on this. If no action is taken I'll raise a police complaint.

I have booked an Olashare through the Olacabs App. Here are my driver detals. Driver name: SAMPATH KUMAR, Driver number: [protected].
I booked this Cab from Bangalore International Airport. As while choosing option to book Cab it popped up as sharing and I clicked on that, Ola share got booked and I called the driver. At first he called me where he parked his vehicle. Later when he started the trip, he saw that I was with my wife but after starting and moving vehicle out of the BIAL he told that as you have booked shared Ola I cannot take you both till destination that was Electronic City Phase 2. I requested him to take amount for 2 person but he told that as it is charged Rs 447 I will stop the vehicle after crossing the toll booth and cannot move further. I again requested the driver that I will pay the charges whatever will be there for 2 person and if you will get booking of other passengers in share you can take 2 other person as well. He was.not ready for that as well. At last when I told him to drop me alone asI booked the share, he told he cannot do that as well because he brought 2 person out of Airport which he did not informed when he started the trip. At last he left me with only 1 option and left me and my wife on road with luggage and took Rs 474 and a free trip from Ola as well which was included in that trip just for 8 kms and eventually I have to book another Cab and that too around 9 :15 pm as the driver left me on road with no other option. If Ola cabs have such rude and disrespectful drivers, its a shame on having you as a brand which instead of helping people leaves family on road and take money as well without dropping to destination.

Hi
We took ola cab service every week since 2mnths, but this time today 24/01/2016 ola service charged high from us this is not a complaint against driver this complained is about ola service. I called in customer service dept. Nd they said u received one pop up regarding same but i didn't get this information, we gave charges every week 300 rs. But this time we hve to gve double charges atleast ola people should take care of their old customers nd should gve all informations this time we got v. Bad service if there is no solution from ur side thn we have to move out from ola to uber and i wl inform to my lotz of frndz about ur services so tht they wil not suffer.

Rashmi Ahuja