Ola Cabs / ANI Technologies Complaints & Reviews

I regularly use Ola Cabs. I thought of trying your service of Ola money and hence did a recharge of INR 999 on 3 January 2016. I used INR 446 on the same day.

However, on 13 January 2016, I booked another cab and I paid the driver in Cash, but I realized today that for the same transaction money is deducted from Ola money as well. Booking for crn:[protected]. The amount deducted was 551.

Similar thing again happened on another journey on 13 Jan, remaining amount of INR 38 was again deducted from Ola Money, even after I have paid the driver a total amunt of INR 251. Booking crn:[protected]

I have hired OLA cab last week at 10.30 PM and traveled the distance of 21 km in chennai and the charge is Rs.308/-. Yesterday I have hired OLA on 9.50 PM same place same distance but the charge is Rs.841/-

whether 9.50 PM is a peak time? same distance same place of travel but the amount is more than double !! real cheating.

Ola vechile reg no MH13 AX1570 driving rash and made a hit and run in the khadki cantonment area. No one even cared. The car had two stickers of namely OLA as well as UBER.

I travelled around 17 KM at morning 6:30 AM and they have billed 920 rs which usually 250 RS always. and now after contacting them they are telling it was peak hours. How it is possible and who has given permission to take this much high amount. I travelled from native to Bangalore which is more than 650 KM by paying 600 RS and to reach home they have taken 920 RS is it correct . It is clearly cheating in the name Can service. Dont opt for OLA they have lot of hidden charges

I'm in Chennai have used OLA CABS couple of times, have noticed they are overcharging saying peak time charges though it was not peak time. Ended in paying after argument, they simply do not listen. I wish them go unnoticed soon from the market.

Better not to try OLA CABS.

I registered complaint no. 7839082 with Ola for Driver misbehaving, abusing and overcharging on 04/01/2016 at Bangalore Airport.
After multiple reminders over phone, Ola has not taken any action against driver, neither they have refunded my amount.
Ola's customer care service has gone down like anything.
Drivers are charging over the bill amount.
In morning, Ola taxis are not turning up causing anxiety to travelers.

Bhavish Sharma & team - Please wake up and focus on customer services..

I have travelled for 8 kms and they charged me 500rs, they explanation given by ola company is based on demand they are multiplying charges, for its 2.8 times of my actual traveling charges, which is in apps and I didn't noticed during my emergency. Wen they have regular charges for travel, y demand

You charge has much as you want but it should be informed proper Per
KM Rs 100 or 1000 so we can think before booking


I have booked the cab online and got call from cab driver saying Rs
14 Per KM and Rs 2.8 on peak hours so i said ok.

I have traveled 30 KM and got shocking bill 1680 (Rs 56 per KM) I was
not having that much with me at that time I barrow with other person
and paid.

My worry is that why not informed at the time of booking. why misleading us.

I picked up an Ola Cab from Chennai Airport to T.Nagar @11 PM on 18-Jan-2016. During day time, it costs only Rs. 200 for this ride. I have so many times. On this ride the invoice payment came to Rs. 651. I am really shocked to see the amount charged. Driver was courteous and he also didn't have much to say as it was system driven.

Several time I have picked up Airport Taxi or Fastrack and it costs Rs. 450/- only for this distance. The purpose I took Ola is that Airport counter taxis are expensive. Please find out why it is so expensive. Thanks.

Ola free ride (100 rs)is upto how many kilometers? We want to know upto how many kilometers v can ride in ola cabs i.e prime, sedan, auto etc

I booked a cab today morning crn no.[protected] from rohini sec 4 to noide sec 62 and in invoice waiting time is shown as 41min and actually the cab waited for not more than 10 min so i would like to know how this happened as bipl amount aslo increased by the same

Friday around 3 45 I had booked a cab Driver named manish Kumar sharma picked me up He is constantly msging me on whatsapp 'I like you' etc... Sending me his own pictures and many unwanted things He is msging me at 10 30 pm which is truly not acceptable using the number [protected]. The car he had at the time of service was silver figo UP 16 CT 5744 at 3 45, 15 Jan, friday.usin . the number [protected]. I would request you to take immediate action Because this behavior by any driver is not accetable. Chahat sharma .

Driver named giriraj contact no. [protected] he is so busy that he cant even wants to hear what we are saying. we group of 9 doctors booked a prime cab. cant he open the mouth and say sorry sir maximum limit is 7 or 6whatever. we are speaking to him and he just took off. we just kept shouting hey stop wat happened. are we not human beings. i am just going to file a complaint in consumer court about this issue.

I have Book cab for Rs 14 per KM and Rs 2.8 extra on peak hours but they have charged Rs 1680 for traveling 30 KM. Misguiding us at last saying it is 2.8 on total bill. means triple the bill amount. Hope this will be consider seriously to take action against OLA cabs for robbing people in daytime.

I booked a cab from ola on 17th at 11 pm, i even got a confirmation message, but the driver was so reckless and rejected his duty, i was forced to catch a local and reach airport so that I could find another cab top reach my destination, here also I got confirmation, but the driver wasn't ready to duty..my question is how can u people leave ladies on road in midnight, .where will we go i[censored] don't honour ur confirmation messages..if anything happens who is responsible.. worst service by ola... my advise is don't use stupid and unreliable ola.

Date of travel - Jan 17 2016 CRN[protected], CRN[protected], CRN[protected] & CRN[protected] I had advance booked cabs for drop and pick to/from Yeswanthpur railway station. Pick up was scheduled at 10:15 PM even though I received a message with cab/driver details. The cab arrived and reaching out the driver, he said he received some other pickup at the same location and he could not fulfill my reservation. When his passenger arrived he picked him up and left. My wife and I then tried booking from our respective Apps and 3 of our next bookings were cancelled by the drivers, since they didnt want to come until the drop location. Finally our 5th booking went thru and cabbie arrived within few mins. But all this drama started from 10:10 PM to 10:36 PM. I was waiting outside railway station with my 61 year old father, wife, and 3 year old daughter. I raised concerns with Ola for all my cancellations and just received a apology message in reply. This is not first time we have faced any issue. Due to their market monopoly they are least bothered about customer satisfaction and only send an apology and promise to improve their service. They are very happy to charge customers higher rates during peek hours and we have ended up paying 2X, 3X, etc most of the time in the evenings. If they could charge customer with higher raters during peek hours then they should be able to provide same amount of service in return. Thanks

I got 2 half cooked/tuta-futa /jala-hua paratha @rs99 after delivery the delivery boy not recieving my call i want my money back. i have sended the pic to their mail id [protected]@olacabs.com

-17 Jan 2015 -CRN[protected] Disappointed with the service of Ola.I booked a cab using ride later option and the driver arrived well in adcvance, At the time of boarding when i was calling the driver it didn't connect and the app showed that i have already taken that ride, this is disgusting. Not only this bcz of this nuisance i missed my train. I demand a compensation for all this.

Hi myself SARVER TEHSEEN yesterday I dnt tuk ride In sedan etios but tht driver says ride completed please refund my amount...car number is silver car Ka 5002 name subramanya M

I have forced to pay pay an amount of Rs: 687.00/- for traveling for 16KM. Ola said that they will charge extra of 2x to 3x which states that they will charge 200% to 300% on total fair according to the booking importance. There should be some limit Max up to 50%. but not 300%