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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com
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Updated: Feb 20, 2026
Complaints 9505
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242
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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Ola Cabs / ANI Technologies reviews & complaints page 414

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P
pkvadla
from Hyderabad, Telangana
Dec 26, 2015
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Address: 560035

I had very bad experience to travel in OLA on last night ( 24th Night around 7 PM ). when they started the OLA services in Bangalore its help full for any kind of people but now a days OLA doing very bad and illegal business with peoples. they are charging money like anything 4times more on min charge. going to publish the new in TIMES OF INDIA.
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its very bad service and I will publish the new in TIMES OF INDIA very soon. due to they charging the money like 4 times on min. its very hard and very difficult the use the medal class people.
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    C
    charlesharton
    from Hyderabad, Telangana
    Dec 26, 2015
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    Address: Hyderabad, Andhra Pradesh, 500080
    Website: www.olacabs.com

    On 25 Dec I travelled back from Madhapur to my residence. I travelled by cab AP28TV2623. The cab was old; seats were dirty. Ola demanded 1.2x charges for the trip. Time 2.40 pm. There was no traffic on the road.. Yet Ola made me pay 1.2 times the actual fare. I paid Rs 283 for the trip, when the trip should have costed Rs 225 only. Shame on Ola!
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      D
      Dipang
      from Mumbai, Maharashtra
      Dec 25, 2015
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      Address: Kolkata, West Bengal, 700019
      Website: olacabs.com

      Seriously pissed! I booked an OLA cab from Kolkata airport on 26th December 2015. I did not read about the airport charges but was charged Rs. 100 (1/3 of the total fare) for the cabs parking charges at the airport. I don't think it's fair that I had to pay the car's parking charges when the car had come to drop off someone at the airport and parked his car at the airport waiting for the next airport booking. To top it off I had applied a coupon AIR25 to get a 25% discount. I had to pay Rs. 254 when the fare excluding the airport parking charges was Rs. 203. The app should remind the customer of the charges before booking the cab...In case he did not read the fine print. Prepaid taxi would have been cheaper and getting a prepaid taxi at the airport is not so difficult. What is the point of OLA if the customer is getting ripped off. I'd rather use the usual services than be subjected to fine print.
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        S
        Sanjay aggarwal123
        Dec 25, 2015
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        Address: Jaipur, Rajasthan, 320005
        Website: Ola cab

        Dear Sir, Today I have booked a ola cab at 3:22 pm and get a confirmation for 3:24 (within 2 minute). In the same time I have got a message 3:23pm for cab is waiting for travel. I have called to cab driver at 3:28pm and give my location and he said I am just coming at your place. He reached at my location at 3:38pm. When I have completed my travel and check the invoice detail then its included the travel time of 15 minutes before reaching my place. I asked to driver Mr Atul then he said you have to immediate call otherwise we will start the journey and not treating the good behaviour. I am first time feel this type of cheating from a ola driver. I request to you pls take immediate action on the cab driver so that customer always happy from ola. If any possibility refund of my amt then do it on priority basis. Thanks, Sanjay Aggarwal Mob [protected]
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          K
          kvbrao1956
          from Hisar, Haryana
          Dec 24, 2015
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          Address: 560098
          Website: OLA CABS

          I booked a ride through app on my mobile [protected] . The driver contacted me. I told him that I was standing near Yeswanthpur station exit on Tumkur raod opposite MTRO FORD . As soon as i told him, he started telling his car is not starting due to cold start. Since i booked this car ride, i sent away Auto who was willing to take me. When his car was not ready, why the driver called me in my phone. This is simply tactics to avoid a inconvenient route . I AM UNHAPPY WITH SERVICES OFFERED BY YOU. THERE IS NO DIFFERENCE BETWEEN AGEOLD TAXIWALLAS AND OLA CABS.
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            A
            Arpan sanyal
            from Kolkata, West Bengal
            Dec 24, 2015
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            Address: Kolkata, West Bengal

            The driver of cab WB 07 J 2004, Pradip has picked up passengers from dakshin behala road anandanagar at1:48pm 24th december 2015 and was told to drop the passengers at Heart Clinik Saltlake(hospital). One of the passengers was suffering from kidney disease. At the crossing of Chingri Ghata the driver dropped the passengers and after repeated request by passengers he did not take them to the hospital. Due to this the passengers had to suffer lots of trouble which is bad for the reputation of ola cabs.
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              D
              Deepak026
              from Gurgaon, Haryana
              Dec 24, 2015
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              Address: New Delhi, Delhi, 110011

              Hi, For whole conversation kindly check the CRN[protected]. As i am not getting and response, if its like that then Meru charges high but its satisfactory. I
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                A
                anitha siddaraj
                from Bengaluru, Karnataka
                Dec 24, 2015
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                Address: Bangalore, Karnataka, 560010
                Website: www.olacabs.com

                After Reliving i asked HR about my PF, But They told me to apply after two months, after 2 months i went there they told me that its all about online process, So I came back & sent the mail for further process. i was requesting for procedure but i was not getting replies up to 4 mails, now i couriered all my documents to get my PF as they said, But now also the team is not Responding, From there negligence still i have not received at-least an acknowledgement of PF.
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                  S
                  Sreedhar Narpala
                  from Mancheral, Telangana
                  Dec 24, 2015
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                  Resolved

                  Address: Rangareddy, Andhra Pradesh, 500035
                  Website: Old Driver Attitude

                  Dissatisfied. Your driver cheated our relatives. He picked up our relatives at Haripuri Colony, NTR Nagar in Hyd, bad and drove to RTC Cross roads through LB Nagar and Uppal where the distance is double. He can ride through Musarambagh, Tilaknagar, Nallakunta and Vidyanagar. Hence we are dissatisfied with this attitude and uninstalling the app and will go for alternate mode of transport service next time. Sreedhar [protected]@gmail.com
                  Mar 31, 2016
                  Complaint marked as Resolved 
                  Adjusted the balance due amount in the next ola ride.
                  View replies
                  Dear Team,

                  I have received a mail on 24th Dec 15 from [protected]@olacabs.com. CRN[protected] that the my concern of ola driver cheating will be addressed. So far not received any mail.

                  Please let us know the status of my query. Refering ticket number 7714368 for the same.

                  We have uninstalled your app and using alternate mode of transportation from the day ola driver cheated us.

                  Regards
                  Sreedhar
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                    J
                    Jasmeet Dhir
                    from Mumbai, Maharashtra
                    Dec 23, 2015
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                    Address: New Delhi, Delhi, 110014
                    Website: www.olacabs.com

                    This afternoon I booked OLA with NCR49 coupon code and at the end of my journey my bill came to Rs344, how incompetent your system is. When I asked the driver before that I have put the code he said woh automatically ho jayega, which intially did not happen My journey Details are: Name: Jasmeet Singh Dhir CRN[protected]
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                    Bad .vey bad..
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                      J
                      Jasveer S
                      from Delhi, Delhi
                      Dec 23, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Dear Sir, I am Jasveer Singh a cab driver cab no. is UP16DT 2845. Complain is that i have done 9 duties on 19/12/15 so my incentive should be.. but still i have no details about my incentive. So i have stop work with the company. Ola customer care are not responding clearly.
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                        S
                        Solanki173314
                        from Delhi, Delhi
                        Dec 23, 2015
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                        Address: New Delhi, Delhi, 110044
                        Website: /www.olacabs.com

                        I booked Ola cab from mori gate to molarband (badarpur). driver BABU SINGH ([protected]) for CRN[protected]. White Wagonr DL 1 RT 4818 to pick you up @ 9:45 PM, 22Dec. I was coming from my native place along with my mother, wife and two heavy bags. When we reached madan pur kaadar we got traffic jams he got angry and used abused words. When we entered colony he refused to enter it and started argument with us. He again abused word. So we had to leave it and paid it.
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                          Prdp8691
                          from Mumbai, Maharashtra
                          Dec 22, 2015
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                          Address: Vadodara, Gujarat, 390004
                          Website: No

                          I had used 2nd time coupon ola50 but no money credited in my ola money.my last ride is on22/12/2015 at 5:30 am(approx). As per rules I can use coupon 3 times. So please help me in this case. Ola cab register no: [protected] Name: Pradeep arya Mail I'd: [protected]@gmail.com Vadodara(gujarat) Waiting for reply
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                            S
                            Sharanya Mylavarapu
                            from Warangal, Telangana
                            Dec 22, 2015
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                            Address: 500040
                            Website: www.olacabs.com

                            CRN[protected] found a car but the driver cancelled it because he couldnt come and had other work to do so we camncelled that ride and booked another one and travelled. all the while the previous cab's status was in progress tried to cancel it but there was no option to cancel and after 3 hours i recieved an invoice for the ride we didn't take . I hope you look in to this matter and refund our money.
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                              Vaishali Patni
                              from Pune, Maharashtra
                              Dec 22, 2015
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                              Address: Pune, Maharashtra, 411033
                              Website: OLA

                              We(girls) got insulting treatment from driver. He treated us very badly and asking for extra money to come in our society. Driver name:Dattatray Driver Phone No:[protected]
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                                chiya khatri
                                from Gurgaon, Haryana
                                Dec 22, 2015
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                                Address: 110019
                                Website: www.olacabs.com

                                Why ola always charge extra money and make customer fool??[protected], I am book my cab from (a77 gd colony opp dda flats gharoli mayur vihar phase 3 to govindpuri gali 5 new Delhi) rent is 219 rupee approx. But your Ola cab charge me 329 rupee include 153 rupees toll plaza rent. On the other hand toll fare is 28 rupees only.. than why you charge me extra money ?? My cab details BABLOO ([protected]) for CRN[protected]. White Eeco UP 14 DT 8085 to pick you up @ 8:56 PM, 20Dec. You may also ask your driver about toll fare n cab charge. So I need my money back.
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                                  Anjaneya Sastry
                                  from Hyderabad, Telangana
                                  Dec 21, 2015
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                                  Address: Hyderabad, Andhra Pradesh, 500081
                                  Website: www.olacabs.com

                                  Ola added the Cost for time taken for the ride. How can the company charge the customer based on the Time, even though they are charging the customer based on kilometers..? This is purely looting money from the passengers. Please take action on the Cabs as they will invent more and more to option to loot money. Attaching the Image of the bill. They charged me 50 Rs. for 50 min and also on kilometer basis.
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                                  Seriously its not right. How come any company can charge money for travel time. There should be only extra charge for Waiting time not for Travel time.
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                                    anamikav
                                    from Mysore, Karnataka
                                    Dec 21, 2015
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                                    Address: Bangalore, Karnataka, 560094
                                    Website: www.olacabs.com

                                    I booked cab today morning my booking got confirmed after confirmation driver called me and told me to pay cash even though i had ola money i asked him to take moneyfrom ola money but he was not ready for that so please remove the ola money option from your app i[censored] cant process it Thanks
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                                      Saradaspn
                                      from Pune, Maharashtra
                                      Dec 21, 2015
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                                      Address: Bangalore, Karnataka

                                      Hi Team, It was a very bad experience for me with your cab service. Yesterday I travelled from banarghata to bangalore airport. I had paid amount 2320 for my ride which was too much for any one. I was not getting any sms for your company that you will charge service task. I will take a legal action on your company. Hope you will settle my case very urgent basis. Please find the screen shot which was communicated with me yesterdat Regards Sarada [protected]
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                                        Bharat Bhusan Nanda
                                        from Gurgaon, Haryana
                                        Dec 21, 2015
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                                        Address: Gurgaon, Haryana, 122002
                                        Website: www.olacabs.com

                                        I travelled ANVT railway station(delhi) to Cyber city(gurgaon), which is about to only 34 km, I checked the fare on OLA android application and it shows only 445 to 517 max. I booked cab, the driver was very nice guy and very decent. But when i reached the bill came 1376. i just shocked i asked the driver, but he also didnot know how the bill generated. I called the customer care and the representative said to me that, the actual bill is 458 but they will took 458*3=1376/- . I asked why?, they said there was notification that i clicked OK. This is the way they are harassing people, after a lot of argument and when i said i will make a police complaint they agreed to take 600/- and extra amount will be pending. That was very painful for me. they just harassing people to pay more bill.
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