Ola Cabs / ANI Technologies Complaints & Reviews

OLA services has been really good since beginning. on 13Nov 2015 i used ola cabs twice. Morning 10:07 am i we took a cab for dwarka sector 10, in midway suddenly we realize that we left our important packet at home, again we went back to collect the bag, after that we move towards dwarka. Total fare was INR 397, distance covered was 28.55 kms in 95.58minutes.Invoice no.[protected] This no. is high because we have to went back for our packet....

I had booked and OLA cab on 13.11.2015 from Borivali to Domestic Airport. I got a SMS from OLA that a they will send a Brown Ertiga with the drivers name and no. However, 15 mins prior to the travel time, i got another SMS stating that the booking is cancelled due to unavailability of vehicle. This is seriously annoying as i had to rush to neared Taxi stop to hire the kaali peeli taxi. Hence, this complaint against OLA...

Ola blocked me and reversed all coupons. After launch complaint Ola unblock me again but still i have not received my earlier coupons. I need my 19 coupons back with extended validity. please help me. My email id is - [protected]@gmail.com...

Hi, This is in regards to CRN#[protected] which is for Rs 234, apart from that cabby overcharged us Rs50 extra & that too in cash & not in Ola money, saying it's a 4 seater cab & we were 5 people. While coming back, we weren't charged for an extra person in the cab? Pls explain!! Are the rules differ from cabby to cabby or what?...

For a free ride u get offer for Rs.200 and i have applied a coupon code, travelled from Koramangala to Brookefields and the charge was Rs.235 .Since it was the first ride they should have got from me only 35, but the driver got the whole amount then what is the use of giving an offer....

This is really unfair. Today I ended up paying almost double at X 1.8 peak pricing. I had to urgently contact Ola to board a flight today at 6:55 AM . Not knowing that it would be such a high cost, I accepted the cab. I realized that this was a mistake as it had no economic rationale to pay such a high cost. This is unfair on Ola’s part to charge such heavy sums, which might be pleasing only for the drivers and the company but...

Ola cabs Bangalore have a peek time charges that charges upto 2.2 x(distance charges).Peek time charges are for peek hour where it consume more time a traffic.Apart from that time charges(hidden) as per time taken per journey.This charges is very unreasonable since they already charged for peek time.Yesterday for 3km i paid 229 rs which is very unreasonable.Please take appropiate action on ola cab .They are making people fool by making hidden...

I booked ola auto pick up near IBIS hotel (richmond circle, bangalore) and drop to HSR sector 2. This is around 15 km. Auto took me to HBR layout and the to HSR layout. The total kilometers were around 40km. Meter amount was 590 INR. And as it was at 1.00am, auto person asked me 1.5 times meter amount. Means 900 INR. There was no sms sent after completion of travel. If the auto driver was not knowing why did he take to wrong area and charged...

I booked 2 cabs on 2.10.15 for travel on 3.10.15. Confirmation Nos. CRN[protected] & CRN[protected]. No driver called 30 minutes prior as per OLA SMS confirmation. The cabs didn't show up at the material time nor they have informed about their inability to send car. When I rang them they said no cars available. ( I made alternative arrangements at 6.00 am to reach Madurai Rly. Station. Then What is the use of advance booking). After 1/2 an...

Reaction of Cab driver was very rude. Moreover he did'nt come to my exact pick up point. When I reach to the place where the cab was parking and i confront him for the same situation, then he react in very bad manner. Date of incident : 28- NOV-2015 Cab No: DL 1YE 5746 (White Indica) Name of the Driver : Pawan Kumar...

Hello, As per the mail received on 14.11.2015 from Ola, I went ahead and booked a Ola mini from my home in Bangalore to Bangalore airport this morning . I did apply the discount coupon code AIR 25 too however it does not seem like I received any percentage or 25% of discount mentioned in the mail below . Very disappointed due to the fake promise made by team Ola. Landed up paying 738/- which is the normal fare without any discounts. Please...

I Have booked a cab from OLA yesterday from Delhi Airport and applied a discount code for INR 200 approx distance was 60 KM to my home. When he generated the bill its was 1597 rs. When I have raised this with driver and OLA customer care they said this is the due to peak hours and tax charges..however maximum bill should be 400 rs. Kindly help....

OLA Walo ne mere 5-6 Coupens cut Kr liye, Or mujhe block Kr dia, , Customer service Care ko Call Kia To Unhone 5 Din ka nam Lia, , Fir Pura 1 Month Nikal gya, , Lekin mere Coupen ni aye, , Or jab bhi Call krta hu to Customer Care Wale 4-5 Din ka nam lete he, , Or Coupen Waps ni De rahe, ,...

My journey was commencing on 28nov at0020 hrs from chandigarh railway stn i booked the mini cab at 2325hrs but they replied on 2325 that they were unable to attend me this caused me the loss of 200ruppees by giving to autowala at1225 this led me a great panic.kindly take my complaint by cpensating me the same amount....

Today we booked a ola cab from thane to belapur in their app through taxi for sure and for the return trip from belapur to thane in ola mini. While the cost for the inward journey was rs.400/- for the return journey was rs.819/- even assuming the peak time charge rate of 140%, and the difference in kilometer rate which worked out rs.100/- the fare for the return journey should not have been more than rs.650/- it appears the driver has...

I am a regularly travel using OLa cab / Auto Wednesday 25th evening I have booked an auto . ref no KRN 70149819. the driver Benny Xavier initially accepted to come for a pick up, but later delayed . when called his way of talking was bad and asked me to cancel the booking. I had to go urgently and later I booked another OLA and travellled. These incidents spoils the reputation of your organisation . Same time my time and money...

Sir, I, lrfan, my register mobile no to Ola is [protected]. I have created Ola account around 7-8 months before. I collected many referral coupon by inviting to my friends. 30-40 days before they removed my coupons. After a long conversation last week they agree to refund my coupon but today they again refuse to refund my coupon. Plz do something....

I had hired Ola Cab on 27/11/2015 for ride from my home to work place (Global Village, Bangalore) - Booking CRN #[protected]. The trip cost me Rs. 141 which was deducted from my Ola Money promptly. 5 minutes later, another amount of Rs. 85 was deducted from Ola Money for another trip I had not taken. The invoice number CRN #[protected]. This was the first time I used OLA cabs in Bangalore. Being a first timer, Ola Cabs was nice enough to offer...

Ola is fraud company. There calculation systems are third class. Ola charges for 22.15km from my pick up point to destination but the actual distance is 14km. Even Google map also showing 14.7 km. They cheat with me. Why should I pay extra. Please check this issue and refund my money else I will do further action...

Well I would like to re-christen them as GOLA cabs as they are giving a big gola in the name of service to their customers. If you disagree or are planning to avail their services then read ahead. I took my first ride with OLA yesterday and got cheated. My travel was from Sahibabad to Kanti Nagar Ext - East Delhi which is not even 8 km. After reaching the destination the driver pulled out his cellphone and marked the travel complete on...