Ola Cabs / ANI Technologies Complaints & Reviews

I hired Ola cab for the first time in Bangalore, though there were other options available. I had a coupon of 200/-, so wanted to have an experience with Ola mini cab. I booked an Ola cab for my father who was supposed to go to Majestic Raily station. The first thing the driver went in a wrong way and again took an u-turn to come to get the correct route. When he handed over the bill, i found that it is overpriced (bill attached, please see)...

Hi Sir/Mam

I have OLA a/c by email vimlesh.[protected]@gmail.com and mob [protected]. I have referred OLA app to many friends and I have 15 OLA ride (each 200Rs). But now I have seen that i have not any these referral ride and also unable to refer.

I am disappointed by the same. I have done hard work in referring OLA. But my rides are no more.

Please revert back my ride as it is and also I want to refer...

I was charged for 49.5 KM for a drive of 21 KM, I called up customer care and they told me that it was driver's meter problem and they will refund the money back and they were harsh, cut the calls 2 times though its another problem. Its now 3 days still they dint refunded the money. The complaint number they provided was 7172610....

Chennai mount road anna salai driver damodharan s with vehicle number tn06m7473 for booking number krn69803201 used cheap filthy words and abused me at 5.30 pm today evening. I shall take the matter to the police if the ola company people do not apologize to me for the incident. He can't call a woman a ### just because of cancelling the trip. Too bad of the company for choosing such drivers to work for them. Money is not all. Respect...

Hello Ola Support,

I would request you to stop inconveniencing customers due to severe loop holes in your process governance of addressing customer request. Yesterday I had to book several times through the OLA APP and most of the times the driver mentioned they do not want to fulfill Ola share rides or cancel the bookings. I had to spend more than a hour waiting for the booked cabs and later came to know the drivers are...

Driver has charged around 680 rs for the actual bill of 291 rs so kindly refund the excess funds charged. NAME: Sathyanarayana E mail ID: Sathya.rg.[protected]@gmail.com INVOICE NO.[protected] 23 Nov, 2015 Trip details: Vasantapura( near uttarahalli) to Eco space(sarjapura outer ring road) Kindly do the needfull with this. Thanks in advance. Sathyanarayana SR...

My ola account was blocked may I know the reason and I have 4 coupons in my account I want my account plze help me...

I booked a cab on 22 November 2015 at 18:38 with CRN[protected] for 23 Nov, 6:25AM pickup from my residence. I was supposed to drop my sister at railway station and her train was at 7:00AM from chandigarh railway station. At first there was no communication from ola regarding details of cab till 6:30AM.Then I called at their customer care number then they told cab will arrive in 10 minutes and I recieved an sms regarding cab details but when...

I booked a Taxi for sure cab from OLA app.I called he driver. He said he will be reaching in 10 mints. After that I suddednly got a message that my booking has been cancelled. He just cancelled the booking without any prior information. I had very important work that I missed because of this. Please find below my booking details:- Booking ID:- TFS-PP-C43745589 Date of booking :- 22-Nov-2015 Driver :- Davinder Singh Driver Mobile Number:-...

Ola! Your Auto booking KRN68617455 has been cancelled as per your request. We look forward to serving you again. Say Ola to your driver IMRAN PASHA R ([protected]) for KRN 65964167 Auto KA02AA8564. No change or low on Cash? Recharge Ola money NOW. More: http://bit.ly/1B2Mhho...

I have took a ola ride within delhi on 21 Nov 2015.
Driver took 487 as a ride amount which is unexpectedly higher then the normal charge.
On enquiring driver told me that they deducted toll tax also, (even though it was within Delhi).
Ola Customer car representative was also not helpful although they have provided a complaint number 7118013. But still I am waiting for the solution.
It's a fraud, Because if...

Invoice of Rs.1322 for your ride CRN[protected]. I felt that I was robbed in broad day light when ola charged me 2.5x peak charge on a Sunday afternoon when the road was all but empty. When my onward charges were only Rs 500/-, the return bill of Rs 1322/- was not only exorbinant but also very clearly an extortion. The pathetic part is the driver does not get anything out of this surcharge though he gets to ride in the peak hour. He gets...

On 21st Nov evening I booked a cab from Velachery to TNagar. He charged Rs 160. While return I booked the cab at 8.30 pm. When I reached home, he charged Rs 420. Why this huge difference. They are cheating us in the name of peak hours. It is advisable to use Fasttrack or call taxis during peak hours....

Date: 20.11.2015
From Chennai Airport.

They charged Rs.693 for a ride on Indica car for 17 km, and a toll charges of Rs.44 (Actual toll is Rs.22). A prepaid taxi (FASTTARCK Call taxi) from airport would have cost me Rs.600/-, or an Aviation Express Innova would have cost me Rs.800/-.
It was a ripper of all sorts.. Avoid OLA if possible..
They charge much more than published rates, by multiplying the fare...

Request your help to take action against Ola
There was an emergency to travel outstation from Hyderabad to Jalandhar for my parents as my maternal grandmother was in ICU. I have made an advance Ola cab booking for the airport drop in the morning and also got the confirmation message for the same. However, their driver refused to come in last minute . I immediately called customer care department to help me out with alternate cab, however...

I am complaining about ola cab. I have booked a ola cab today for g.T. Rd (Kazipara more) to baranagar.
At morning invoice no.[protected]
21 nov, 2015
Ola ayan kumar dey
Thanks for using olacabs
Total fare ₹217 total distance: 12.57 km
Total ride time : 39.82 min
Ola money deducted
0
Cash paid
217
Fare breakup
First 4 km: ₹99.0
Rate for 8.57 km:...

Even after confirming to driver as he reached my premise that I will get down in 10 mins, the driver left without prior intimation. I tried to call around 30 times on his cell phone as I got to know that he left from the security guard. But he didn't take the call in order to escape. This is really unprofessional behaviour and such attitude of drivers in long run would surely tarn the image of your company apart from causing undue harassment...

Hi,
I booked a Cab on 18th of oct for 6th nov travelling @ 2:10Pm from kharghar to LTT . I booked this because i have the train at 3:30Pm .
Ola cab person has cancelled my booking Just 5 mins prior from the Pickup time which can never be fair due to which i did not reach station on time so lost my train to catch it. Huge loss due this unfair deed.
Booking confirmation detail - CRN[protected]...

I booked a cab from Bandera and driver called me immediately and asked my destination, upon telling where I need to go, he said he is too far to come out time, kind of stupid excuse to decline, though in map it was showing he is 5min far from my place. I cancelled and tried booking and same guy accepted again and cancelled. This was continued for 4 cancellations and later I booked Uber cab. BTW this is not the first time it happened, this...

I paid 857 for a 16 kilometer ride on ola cab. The break up of ola bill does not make sense.

Ola is more a customer exploitation company and not a service provider. Below is the break up of my bill. My ride was 16. 7 kilometers which is 207. 7. Whereas ola charged me 857 which includes 3x peak charge and ride time charge.

Fare breakup
First 4 km: ₹80. 0
Rate for 12. 77 km: ₹127. 7
Free...