Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Last updated May 7, 2024
Complaints 9457
Resolved
239
Unresolved
9218
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Ola Cabs / ANI Technologies reviews & complaints page 436

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akshay3344
from Ajmer, Rajasthan
Report
Copy

My account is suspended

Address:Ajmer, Rajasthan

My account has been suspended by ola...
In my account ola Money was also available about Rs. 4442
I want my account either working(non-suspended) or my money back to my bank account or OLA account...
M totally harassed & dissatisfied
do solve the issue and i need ola money urgently.

They said that your account is blocked automatically by the system error don't worry it will be unlock in...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
16 Comments
Report
Copy
K
kmaheshkumarraj
from Chennai, Tamil Nadu
Report
Copy

Double the Charge in the name of surcharge

Address:Chennai, Tamil Nadu

What is this surcharge? Why you are not mentioning properly this in your apps while booking? When I was booking cab it shows only surcharge without mentioning how much it will be.Its look like that ola cab is cheating the customer keeping the hiden charge. I will make sure that my friends and colleagues circle should not go for this cab....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raravind
from Mumbai, Maharashtra
Report
Copy

Discrimination by OLA cabs

Address:Mumbai City, Maharashtra

Ola Cabs is discriminating against customers who want to book their cab through customer care. They outwardly, arrogantly reject customers trying to book cab via customer care and insist that only customers with smart phones can avail OLA Cabs service. The rest of those without a smart phone are ridiculed, discriminated and humiliated. Such disgusting services (or lack of it) from Ola! Shame on you people at OLA....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan

I have booked and at last moment they cancelled the order. Due to this I missed my train... Unfortunate services. I dont recommend to any one.. Details are as follows: Confirmed CRN[protected] Hi Chanchal srivastava, Thank you for using Olacabs! Your Cab booking is confirmed. BOOKING DETAILS Booking time 03:20 PM, 2 Aug 2015 Pickup time 05:10 AM, 3 Aug 2015 Pickup address Unnamed Rd, Ramnagariya, Jaipur, Rajasthan 303012,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikash Agrawal
from Mumbai, Maharashtra
Report
Copy

Payment not refunded till today

Address:Mumbai City, Maharashtra

Date: 30th July 2015 I had Rs. 200 in OLA money on 30th July 2015. After reaching the destination, without deducting from the OLA money they have asked my relative to pay the whole amount i.e 250 Rs through cash. Later they have deducted Rs 200 from OLA money as well. They are cheating people by playing such cheap tricks on people. Everyday when I call them, they say they will refund it by the end of the day, but till date i have not received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PandeyA
from Kolkata, West Bengal
Report
Copy

Failure to provide srivices and misinformation, ill behaviour

I am Avaneesh Pandey, a senior government officer of Central Government. I go to Bangalore quite often. I booked Ola cab twice in Baglore on two different occasions
1 Once for Airport for 16th March 2015, vide CRN 67841439, booking date 15/03/2015. Ola Cab was supposed to pick me up at 9.30 am from the exact address provided
2. On Second occasion for 10th July for Banglore City station from Byrasandra vide CRN 98619354. The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nik P
from Chennai, Tamil Nadu
Report
Copy

Cheating High Fare

Address:Bangalore, Karnataka

I had booked a ola cab on[protected], from Jp Nagar 7th Phase to Satellite bus stand. Usually maximum charge would be Rs 180. But on[protected], i had to pay Rs 447. This is cheating customers, From here onwards will never use your ola service and also never recommend to any one also...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
B.R. Karela
from Delhi, Delhi
Report
Copy

Misbehave of cab driver and demanding for excess fare

Address:Jaipur, Rajasthan

Booking time 05:28 PM, 31 Jul 2015
Pickup time 05:43 PM, 31 Jul 2015
Pickup address Dhawas, Jaipur, Rajasthan 302021, India,
Car type Mini
Car Details: White Hyundai - eon RJ 52 TA 0082
Driver Details: DHARMVEER [protected]
As the description mentioned above the driver demanded for Rs. 276/- in stead of Rs. 176/- Apart from this he misbehaved also....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
peterbijoy
from New Delhi, Delhi
Report
Copy

Ola cab service in kochi

Address:Ernakulam, Kerala

I have booked OLA cabs in the night for a ride on the next day morningcrn:[protected].

The driver detail were sent just minutes prior to the ride and that after calling up the customer service. When contacted the driver, the driver just denied from coming. After that again contacted the customer service and they again allocated another driver who also denied from coming. Then after calling the customer service, they assigned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu

to: [protected]@olacabs.com date: Thu, Jul 23, 2015 at 11:56 AM subject: Fwd: Olacabs invoice for CRN[protected] Wrong amount got debited mailed-by: gmail.com Hi Team, While completing ride - CRN[protected], driver's device showed up an amount of Rs. 143 and the discount of Rs.50 also didn't get applied under "Advance" section in driver's device. Due to drivers compulsion, that I had to pay Rs.143 that showed up on driver's device...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Valesh Pereira
from Bengaluru, Karnataka
Report
Copy

Olamoney to be refunded

Address:Bangalore, Karnataka

Dear Support, I had credited my Ola Money on 22nd July 2015 with Rs. 1999. On the same day, I booked ola cab to airport. But at the end of the trip, to my surprise my ola money was reflecting zero balance. I paid in cash (Rs. 1494) to driver on goodwill on olacabs. I immediately raised a complaint with you[protected] regarding this and I was told that due to technical issues my ola money was showing zero and trip amount has been debited...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shenu30
from Mumbai, Maharashtra
Report
Copy

Irresponsible Customer Service

Address:Ernakulam, Kerala

I had booked a cab for ride later. At last minute, the driver called and said that he can't come as the picking destination is more than 5 km from the picking location. So, I called the customer service and complained. So, the customer care said that he will personally book the cab and confirmed with the driver. Again, messaged me the driver details. So, I called the driver and he said the same thing as the first aloted driver that the destination...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikrum
from Delhi, Delhi
Report
Copy

Behaviour

Address:New Delhi, Delhi

Today I had a very sad experience with ola cabs Delhi. I booked a ride at 12:05 pm from ola app...driver called me and asked me the location and I guided him the same. I was standing on the road for around 20 min and after waiting for so long on the road I suddenly got a message that my ride has been cancelled...i missed a very imp meeting and had a very huge financial loss because of it...when I called the customer care they were of no help...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satish260201
from Bengaluru, Karnataka
Report
Copy

Extra cab charges

Address:Bangalore, Karnataka

Hello, I, Satish, booked OLA cab on 24th July, 2015 through my friend Segar mobile app. While booking it was shown that 2.4X. we were unaware about this that 2.4X means 2.4 times of total taxi fare. Final taxi fare was Rs. 1085. Usual fare will come around Rs. 300-400. Total distance travelled was 31.58 KM. When I called customer care, they have informed me that 2.4X is due to peak hours extra fare. As per Ola customer care peak hours...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dsinha17
from Port Blair, Andaman and Nicobar Islands
Report
Copy

Wrong deduction from Olamoney Wallet without my confirmation

Address:Kolkata, West Bengal

OLAMONEY deduction must be password protected. Some sort of confirmation from the wallet money owners like keying in password/ OTP etc shold be made mandatory in the smart phone of the drivers. Otherwise mistakes or mischief will affect the customers adversely. Unnecessarily dispuyes will arise. OLACABS are deducting money peacefully from my account on their own....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivanshu Mehta
from Delhi, Delhi
Report
Copy

Taken money by fake methods

booked a cab with my aunts mobile for first ride as per scheme she got rs 200 but the driver saw the ladies and started making for money demand that she have to pay it is shown in his device and later i talked to him the way was very bad and he dont accept his fault and said you have to complaint you can make it.....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poonam Vivaan
Report
Copy

Abusive Driver

Address:Bangalore, Karnataka

Today I took a cab .Cab Number KA465365 .Name -Manjunath .I wanted to go to Whitfield .As sson as I sat in the cab, He noticed that I am not from Bangalore .He said he cannot deduct money from OLA Money and wants me to pay my cash .After 15 minutes I relazied that he is taking a loner route which will cost will extra 15 kms .When I told him about the same he started arguing with me and asked me to pay the amount in cash and cancel the cab...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kitkat81
from Hyderabad, Telangana
Report
Copy

Un ethical fare on the name of peak pricing charge

Address:Chennai, Tamil Nadu

This is Krishna, This complaint is against Ola cab services. I want to create an awareness to the other who wish to use this cab services through app. I have booked Ola cab on 04 Jul, 2015, 03:21 pm (invoice No: CRN[protected] from Narayanapuram to Chennai Central(19.21 KM as per invoice) with a ride time of 48 mins. While booking my estimated bill amount was around 260 rupees and as per my previous experience with other cab services i kept...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RamprasadGKrishnan
from Mumbai, Maharashtra
Report
Copy

Indecent drivers

Address:Chennai, Tamil Nadu

Your drivers are absolutely insane and have no respect for your customers. Your app is meant to show location to drivers. I waited for an hour and he then says my location is too far from his and he cannot come. I was on Chennai bypass highway and needed a ride to hospital. Driver name is Dhayalan crn[protected]. I tried again with another booking and I got the same response from another driver. You guys are in service field and your...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

yesterday at around 3 pm i a booked a cab whose CRN[protected] is this. he refused to pick me up and said i wont come i have turned my cab from that location you cancel the ride.he also abused me. i even gave a call to ola care but no such action has been taken.i wiil be highly olbige i[censored] take some serious action towards the driver....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy