Ola Cabs / ANI Technologies Complaints & Reviews

i book my cab in chandigarh for 13th July time 4.30 am with CRN99494521 .I got a msg with driver name and mobile no.I called him at 4, 20 AM and he replied that your confirmation is not done.This is your routine problem and same was happned in last week on 6 th July at same time. How can a person can manage the alternate and this is failure at your part.I am going publish this haraasment in the news paper also....

I faced very bad experience with OLA .. I had booked the OLA cab at Hyderabad Airport on 4th of July as i thought this will be the cheapest compare to Meru Cabs & all other Airport authorized cabs .. So immediately i installed the app and booked the small Indica cab .. when i contacted to driver so i came to know that He's available at Departure gate and not at pick up area as he must have come to drop someone .. so along with all my luggage...

On 27Th June, I have booked a ola cab .But by mistake some one have taken my booked cab.That time i have taken other ola cab. amount was deducted from my ola money for the first cab 217.00, and for the second cab which we have used to travel, i paid by using CASH . When i spoke to customer care executive they told that amount will be credited into ola money within 48 hr. After not getting the money in 3 days we spoke to another customer...

I booked Cab for a ride to Yeswantpur Rly station from Yemlur at 1.30PM (CRN[protected]. Cab arrived at 2.15PM. Our train was at 3.30PM but we reached station by 3.40PM. We missed our train & Journey. I need my comensation for my tickets, strain and the Pain we have gone through....

Today My wife travelled from Khan Market to Radhe shyam Park (near Gagan Vihar), Delhi. the distance is around 12 km. y wife does not aware about routes of Delhi. Driver taken longest route and travelled around 20 km. total bill came 313 while for same distance one week before I paid only 185. Take action against driver and return excess money charged by him....

I have been using Ola's services for quite some time. I booked a cab on 10th July to drop me at the Hyderabad airport on 11th july, through their mobile app on my friend's mobile. My CRN- CRN 99017817. The pick up time was 4 am. A text received at 330 am had the driver's details. Narayana D, [protected], Grey Tata Indica, AP23 TV0799. At 4.07 am, the cab was not stil here, so i called the driver who said that it has been cancelled....

Hello Support, Today first time I wanted to make ride by old cabs.I came to know that on first ride Rs 200 will be credited into my account.I tried for that but your customer care told me its not possible.You have made already one ride.I want to bring into your notice when first time I installed application on my mobile that that I was learning how to browse application to book my cab in future.By mistake I clicked on confirm button.After...

I booked an OLA cab for 27th morning for 4:30 AM. They confirmed my booking and also sent a CRN. On 27th morning, they sent a message at 4:30 AM that there is no OLA cab available near to my place. I had to catch a train at 6:00 AM and was in real trouble due to OLA. I want to ask from them that why they initially confirm the booking and then cancel at the last minute. It would be better to confirm the booking after looking whether it...

We are the regular customer for OLA Cabs. But now it very worst service provider. Whatever we complaint the were taking it very light and sending recorded message like and sending reply like very formal letters whether it is going to solve the matter. Following problems we had faced. For 14 Km they where charged Rs.454/-( 454/14= 32.43 Rs) If the charges are Rs.32.43/- Per Km Means whether that is cheapest rate in chennai? 1.) ...

Crn98424116. Traveled from sector 49 gurgaon to dlf phase 3 on 9th july 2015 at around 9.21am in the morning. Had to pay a whopping rs 616 and the distance was 15.5km, when we enquired we were told it was 2 times peak time charges. This is just plain cheating and looting. Disappointing to say the least. It is better to state the actual rate than to quote a lower rate and then collect exorbitant rates. I felt cheated, i had earlier used ola...

CRN98407836.i travelled fr101 km but the charge ws more than wat ws explained to me by their staff.extra 800 Rs has been charged in the name of peak time charges. Moreover my discount fr 200 rs ws also nt considered. Wen asked they said they can adjust the same in my next trip. Why am I gonna opt them next time too after a cheating experience....

6th Jul 15- CRN97520747 Can anyone also explain what is ride time charges? we are already paying for the kms we are travelling and why the heck should we pay 1Rs per min while we are travelling in the car. I had used ola on 6th Jul 15 after a very long time and understood that ola is not anymore an affordable taxi for average middle class families. The cab had been used to travel for 30kms and whatsoever the cheating being done by saying...

Hi, What a bad service provided on 7th July 10 am from new Delhi railway station. Cab driver does not know the d way to sarita vihar nor ready to listen d way we told. Took us to wrong way. We left cab in between. What a low level service. No [protected] name gyan OLA cabs very useless. Again same day we booked cab at 2:15 pm from sarita vihar to nizammudin. Before 10 min driver called from no [protected] name Kapil & told that sarita...

Hi.. I have booked a OLA cab (CRN 98023655 Silver Indica KA 02 AD 8315) from my residence to drop at Manyata Tech Park.When i board i usually get a message from OLA but this morning i didnt get the message and when i checked with the driver he didnt have a GPS and he was not knowing the way too for Manyata Tech Park. He was taking me to the wrong way. I have asked him to stop, After me telling him several times he stopped and then i got...

Hi sir, I have booked a cab last Friday[protected] from C-49 HCL technology to Crossing republik ghaziabad.My CRN no is CRN96716684.I have booked a cab with a successfully applied coupon FREEVJBVMM70B7 from OLA app.But when my ride completed I got a bill of 210 rs which is not expectable because I have used coupon for 200 rs off on any ride.but at that time have given 210 rs to driver narendra.But i just want my 200 rs refund as soon...

CRN CRN95409277. Traveled from Saligramam to Triplicane on 29th June 2015 at around 9 in the morning. Had to pay a whopping Rs 411 and the distance was 11.1km, when we enquired we were told it was 2times peak time charges. This is just plain cheating and looting. Disappointing to say the least. It is better to state the actual rate than to quote a lower rate and then collect exorbitant rates. I felt cheated, I had earlier used...

Booking ID CRN97615912, Driver name : Mohd Vasim, ([protected]). This diver was rude over the phone and compelled injured passenger to come far away from pick-up point. When passenger explained that she wont be able to come far, without any intimation he cancelled the cab. Call back the driver to ask who and why cancelled the cab, he rudely replied that he can not come so book another cab. and he himself said i cancelled the cab. It...

CRN97023735 Base fare for 5 km: ₹99.0 Rate for 12.76 km: ₹127.6 Free ride time (5 min) ₹0.0 Ride time charge for 36 min: ₹36.0 Peak Pricing charge (1.8x) ₹210.16 Toll Charges ₹30 We have not traveled via any toll gate, but they charged Rs.30 and time taken to iyyappanthangal to engore is just 36 minutes and peak time charges Rs.210. Peak pricing and break up is simply cheating methodology of OLA...

Dear Sir, I have taken a cab from Vadapalani to Adyar last night. The Trip details are CRN 89675599. Dear Sir, I have sent this mail on 6th Jun 2015 and I got a repose on 11 Jun 2015 that they wii do the needful But there is no response till date and also There is no escalation mail id or contact details. I have lunched another complaint two booing done on the same date same time and amount is taken from both. where I have used...

Hi, . this is Indu, I booked a cab thru ola from Virugambakkam to Thamabaram at 11:30 a.m.The cab reached by 11:50 AM and it reached the destination at 12:30 .PM. Total Km - 21, usual charge used to get is around 300-330 but today my fare was Rs.603.which is unacceptable..We are being cheated.Its not even peak hour U cannot justify saying it is peak hour due to cab unavailablity.Definetly iam gng to make this public uncovering this cheating...