Claimed

Ola Cabs / ANI Technologies Complaints & Reviews

1
Last updated Mar 31, 2024
Complaints 9455
Resolved
239
Unresolved
9216
Quick Links
Statistics
Share
Contacts

File a complaint to Ola Cabs / ANI Technologies

Having problems with Ola Cabs / ANI Technologies?

File a complaint and get it resolved by Ola Cabs / ANI Technologies customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Ola Cabs / ANI Technologies
Customer Service Contacts

Ola Cabs / ANI Technologies Phone Numbers

Phone
+91 80 6735 0900
1950
862
+91 80 4665 5300
507
294
Fax
+91 80 6735 0904

Ola Cabs / ANI Technologies Website

Ola Cabs / ANI Technologies Head Office Address

Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Ola Cabs / ANI Technologies reviews & complaints page 448

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sonia Shedha
from Delhi, Delhi
Report
Copy

Delay in Cab & too many change in Cabs

Address:New Delhi, Delhi

Today on 27.5.15 at 9.20am I booked a cab for which driver details were shared with me & CRN# 86081649. 9:20 - T.Indica# 7281 was confirmed pick up time 9.32. 9.26 - SMS received there is a 10min delay. 9:27 - Driver details changed to T.Indigo#3152 pick up time 9:32 9:46 - another change Swift Dzire #3186..surprisingly pick up time 9:32 9:50 - another change Hy.Santro#9758 Finally cab arrived on 10:20. I was talking to 'N' no of...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
durgeshonly
from Mumbai, Maharashtra
Report
Copy

Ola Auto refused to accept ola money & harash ladies

Address:Pune, Maharashtra

We booked Ola Auto today morning and after completing ride ola auto driver forced us to give cash insted of Ola money and also had a harrasment to my wife who traveled, its was our mistake to faith Ola. driver name is Tukaram and mobile number is [protected]. registered ola email is [protected]@yahoo.com....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhinavit
from Indore, Madhya Pradesh
Report
Copy

Unrealistic Charges

Address:Indore, Madhya Pradesh

Hi There, I travel through Ola cabs whenever needed however, these new amendments have made it service unbearable... I travleed Khajrana to Nai Duniya premised RTO road, Indore distance around 10.7 Km... No waiting charges etc., now, the total payable amount was 277 Rs...and i don't buy this logic paying more than double the amount on travel just 10 Km...? Ola charge its customers, waiting charges, Ride time charges, and Kilometers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viswa VISWAAAS
from Tumkur, Karnataka
Report
Copy

about company employes

Address:Dindigul, Tamil Nadu

RESPECTED SIR IAM ONE OF YOUR BUSINESS PARTER IN DINDIGUL . I WANT TO TEII SOME REPORT I HAVE EVIDENCE . IN DINDIGUL OUR COMPANY STAFF DOES NOT RESPONDING GOOD .HE WILL STREATS OUR DRIVER LIKE A MAID (ADIMAI) ID IS THIS OUR COMPANY RULE YOU WILL EXPLAIN OUR RULES IN MEETING ( money is not a matter but we r all humans not amachine)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kunjal
from Noida, Uttar Pradesh
Report
Copy

Fraud through Ola Money

Address:Gurgaon, Haryana

My ola money got deducted twice for a single ride. I emailed them many times for this this but they never replied to that. I tried calling them but as usual they kept me on hold for 5-10 mins and everytime they say that it will resolved in 2 hrs or 24 hours. My issues is still pending. I think this wallet system that ecommerce market has created has given them power to deduct any amount for the same. I don't know what to do now. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
A
ashutosk
from Mumbai, Maharashtra
Report
Copy

Taxi charged extra amount

Address:Pune, Maharashtra

Hi, This is regarding my first experience in Olacab on 23rd May. I booked the Ola cab for the trip from my house at Magarpatta city to Pune station at 7 am. I got the promotonal code as well for Rs. 100. I started at sharp 7 am from my place for Pune Railway station which is 10 km distance from Magarpatta city. When i reached Pune station; driver told me that total distance traveled was 21 km. I was completely surprised as driver...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jenny10
from Chennai, Tamil Nadu
Report
Copy

Dissatisfied

Address:Chennai, Tamil Nadu

Hello ola, I'm not at all satisfied with your service. I was charged extra from the actual amount. I noted this after reaching my home. So I called the Customer care to return back the extra amount. They told they'll credit back the amount within 24 hours. I keep calling daily, they keep saying the same words that it will be returned in 24 hours, but till now no amount have been refunded. Highly dissatisfied with ola....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra

Hello OLA, I am highly dissatisfied with the kind o[censored]nsafe trip which my mother and small kinds went through this trip because of the following: - The driver took Rs.700 instead of Rs. 424 - Insulted my parents created nuance at the place at the end of the trip so that he can ask for ransom money of Rs 300 for the ladies - My daughter vomited in the cab due to rush driving by the driver and on the top of it the driver is asking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cool_nitin3
from Mumbai, Maharashtra
Report
Copy

Uncertain rate, Misbehaved Cab driver and customer care executive

Address:Chennai, Tamil Nadu

Hi, I am 1 of the frequent user of Ola cabs(can be verified by seeing booking in name of Nitin, Nishi and Praful). I have repeatedly had bad experience, below are details about the same 1) In last 2-3 days we found ola rate are uncertain as sometimes invoice comes including toll rate and sometime without toll rate. a) 3 days back one of the driver asked double toll as he has to cross toll to pick us up. (Which means paying toll...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dpkshetty
from Pune, Maharashtra
Report
Copy

Complaint: Denial of Service from Ola Cabs

Hi, I booked 2 sedans using your website (olacabs.com) on Apr 20, for my wife and her colleagues in Kochi to reach airport. Booking Nos: CRN 76880722 & CRN 76882062 Booking date/time: Apr 20, 2015, 11:20 PM Trip date/time: Apr 22, 2015, 6.30 AM Pickup : Chottanikkara Drop: Airport I recd confirmed booking email and SMS from ola 1) As you can see it was a drop to the airport, but the cab drivers (both) refused to come and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SanthoshIB1
from Mumbai, Maharashtra
Report
Copy

double charged (using ola money and cash)

Address:Bangalore, Karnataka

Hi, Yesterday, I had booked an cab for my guest at 3:46 pm. Following are the details of the cab KA51 B7864 Kiran N for CRN85396334. It came to my notice that my guests were charged for the trip, however it has already been charged under my ola money account. As per driver, it did not showed up in his tracking mobile, that its a prepaid trip and he said after the complaint the money will be refunded. I have been trying your complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gharpure.chinmay
from Junnar, Maharashtra
Report
Copy

Cancellation of booking by driver at last minute

Address:Ahmedabad, Gujarat

I booked OLA Cab online from my residence to Ahmedabad Airport and received confirmation through mail and sms. I also got sms containing driver details 10 minutes before pick up time. Just when I tried to call the driver back, I got an sms regarding cancellation 5 minutes before pick up time. I then called customer care through which I got to know that driver himself had cancelled the booking. This is a very irresponsible act by OLA. In the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prabujci
from Chennai, Tamil Nadu
Report
Copy

Weird Attitude by driver regarding cab air conditioner

Address:Madurai, Tamil Nadu

CRN85098071 Driver - Kannan [protected] Mahindra Logan TN 69 AX 0137, Pick up 02:49pm Driver Was Late, Responded badly about the air condition sarcastically and rudely when there is children and elders, Finally he himself called up the office and cancelled himself without intimating to me which is so unacceptable and unfair. Going further please avoid such kind of drivers who breaks the name of ola brand....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Berin
from Mumbai, Maharashtra
Report
Copy

Overcharged

Address:Mumbai City, Maharashtra

I booked a cab using the Ola app from Kopakhairane sec1 to Nerul sec28. The driver took all the wrong route and i was overcharged, the ride should have cost me round 200 odd rupees but i was overcharged of 380rs. I raised a complaint but never received my request number via email or sms. CRN84819246...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth YV
from Bengaluru, Karnataka
Report
Copy

Pathetic service & abusing call centre employee

Address:Bangalore, Karnataka

I always prefer uber cabs because ola just pathetic in bangalore as they don't have enough cabs or the courtesy in the call centre employee. Also the condition of cabs are pathetic &old
Since i had to do a advance booking so i had to prefer ola
But here comes the pathetic service again booking got confirmed one day back
Got the cab details
Call the driver the driver mobile rings and he disconnects
Then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
durga parimi
from Bengaluru, Karnataka
Report
Copy

Harassment of single lady passenger by the driver

Address:Bangalore, Karnataka

Dear OLS Cab Officer, Subject: Harassment of single lady passenger Issue related to my ride This is to bring to your kind notice that we had booked OLA cab for our relative (single lady passenger). Pick address was E 36/10, Phase 2, DRDO Township, CV Raman Nagar, Bangalore - 560093. Drop point was Vivek Marvel Apartments, Nehru Nagar, (near yelahanka) Bengaluru, 560064. After starting the driver took the cab towards Marathahalli,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajeshwaric
from Mumbai, Maharashtra
Report
Copy

Ola Auto driver behaviour

Address:Chennai, Tamil Nadu

Hello Team, I have booked the ola auto today morning in chennai(Velachery) and the driver name was Manohar D and auto number was TN22BQ7956. After booking the auto man has came to the place we were on the way to that place, he had gave missed call thrice and once we reach within 5minutes after we have booked, the auto man was about to leave from that place as when we about to enquire that we have booked the auto he harshly replied like...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smita2007
from Bengaluru, Karnataka
Report
Copy

Ola Money Refund not completed

Address:Bangalore, Karnataka

I booked a Ola Mini cab on 13th May, 2015 at around 12:30 AM, but the driver never turned up and 80 Ola Money was deducted fro my account ([protected]). I lodged around 15th May, 2015 but nothing has been done till yet. I have called their customer care more than 20 times but no steps have been taken from their side. Their Support staff repeats the same thing every day that your money will be refunded by the day end. Pleas look into it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheena21
from Badlapur, Maharashtra
Report
Copy

Double amount deduction

Address:Bangalore, Karnataka

Hello Sir/Madam, I booked a cab through my account for a friend on 20th May 2015 from Electronic City to the airport. My friend informed the driver not to cut from the ola money and gave him the complete amount of Rs.1127 in cash. I see that despite of the request from my friend there was money deduction of Rs. 1000 from my ola money account. Could you kindly please revert the Rs.1000 back into my account? As the driver is being paid...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anand sudheer
from Lakshettipet, Telangana
Report
Copy

driver arrived late and charged cancellation fee

Address:Ernakulam, Kerala

I booked the cab for 7.30pm on may 21st to go the railway station but the driver arrived half an hour late. If i had waited for him i would have missed my train. He called me when i reached the railway station and said that there would be a 100% cancellation fee. Why should i pay the cancellation fee if the driver cant make it on time. Ola cabs booking number is CRN 84412162...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy