Ola Cabs / ANI Technologies Complaints & Reviews

i did recharge of 200rs in ola recharge.immidetly it was debited from my bank account. but i didnt get money till yet.i was calling 4 5 times in customer care n even send mail also but there was no action. n i lost my money only in ola recharge so dont use ola cabs its just n just fraud...

Hi Team, I have paid 4 times my Tollfree charges, which needs to pay by driver and also the same money got deducted from my Ola money as well. Please find the below CRN Numbers: CRN80177942 CRN80418108 CRN80564354 CRN88245555 Regards, Aruna

I traveled Ola on 20/05/2015 in chennai at 11.45 am with my 3 year Kid.The car which had send by ola it was in worst condition and A/C was not not working. We had worst Experience with OLA. I made complaint with Ola Customer Care. But they were sending same repeated and very formal letters only. I asked what is the action had been taken against vechile and driver. But that also they are not ready to give proper answer. I asked what is policy you are maintaining for attaching vechile, but I didnt get any answer. They care about only on money. Not even they are not ready to take action against the driver and car. I think it is a 1947 old model car which is not advice to run the vechile run on road. Very Poor Service with customer. I asked to stop writing repeated answer but its like tape recorder they are sending message. Atleast on Consumer complaint makes them to give service in proper way

I had opted your service on 1st June 5, 2015 from hotel Formula 1 to Pune airport. But till now I did not receive the invoice. Two times I called to your call center & was told that the email Id is rectified and invoice is send. But I am dishearten by your call center unprofessional service, the CCE & his team Leader who received my call at 12.59 released my call instead of giving proper service. I have make the mistake by taking your service. I will definitely inform all my known person to hire Meru cab instead of OLA. My email id is [protected]@hotmail.com or avirjyoti.[protected]@wipro.com

In velachery signal for past 100 meters he is banging the horn n coming was travelling in bike .. Once he reach to signal he was trying to bang the public through car I went n ask he is fully drunk.. I think the passengers was old people.. These is how the driver drunk n drive there is rules while driving car r bike should not dd . Please help to get a proper response for the Side...If there is no response will forward the car car number to cpt ... email I'd :[protected]@gmail.com cpt has a record towards camera what happen towards the signal .. since there is no traffic police ... so tat he escaped

Today morning I arrived at Vadodara Station via Shaptadi Express at 11.20 and booked ole cab on mobile App & got confirmation call from driver cab number 1366 to go to Ranoli, ie within city limits 10 kms from station to my work place, but regret on hearing the same he refused to ply and asked to pay double charge for to & fro or else to leave the Cab . This attitude was not good and action must be taken seriously Regards Bharvi Chandan [protected]

I normally use to take ola cabs but unfortunately yesterday i thought of taking ola auto to poonthamallee all the way from ambattur to poonthamallee. Its really my fate i took ola auto. I wont complain about the ola, but the driver attitude was not good. 1. he was refilling gas keeping the customer inside the vehicle ( he should have done that before itself ) What about the waiting charges for this???? he dint reduce it in his fare. 2. While reaching Thirumullaivoyal itseldf he started putting songs that too christian devotional songs.Just at least one song ok ..But continuously till poonthamalle he was playing this song after i asked him to change the song or stop it He said that this song is only for him not to the customers ...Is this the way he speak to the customer???? If so ask him to take only the customers who are interested in hearing those songs or better travel all atone hearing those songs. He cant speak to the customers like that...i never experienced such type of drivers in my path. This is the first time i am seeing this type arrogant fellow who never ever know how to speak to the customer do you know how much i paid from ambattur to poonthamalle ????Rs.330/- But while returning i booked ola cab it cost around Rs.225 /- only Why is it so?? I have given the driver details below:- MR.VIJAY TN 13A 0892 PHONE NUMBER- [protected]. IN FUTURE PLEASE DON'T REFER THIS AUTO TO ANY CUSTOMERS. It will spoil your company name only. I hope so that OLA will take necessary action on the driver …will it?????

I book 2 cab same time for same location, 1. same pick up (mansarover) 2. same drop point ()hawamahal) 3. same distance (same path to go) 1 cab charged 430rs & other 993rs i complain in ola call center but no resolution given only wait wait

I booked OLA Cab today at 3 PM for 9 :30 PM and at 9 PM I got message Driver Motiram will be available at 9 :30 but at last moment "Driver Saheb" changed his mind and called me he can not come and I was trapped at lonely location with my family.This was totally unprofessional behavior at place like Indore.My suggestion if you dont have proper management at Indore please don't spoil your name.My CRN is 87874138.I want action again such unprofessional drivers in your company.Please reply me back if you are truely professional Cab Service.

We were traveling with a patient to kolkata early morning from NJP via sharabdi express @4:30 am. We booked ola cab to go NJP railway station. But at the end moment it messages that sorry we are unable to send a car. In a believe that ola cab will come we didn't book any other car. And how is it possible for a person to get a caar early morning at 4:30 am. It is wrong they should have informed before since I booked the cab 2 days ago.

i booked a cab on 30 th may time 10:30 pm from Madhuram Royale-jodhpur to Airport Road Jodhpur.Time of arrival of cab was 10:40 pm and i boarded the taxi on 10:49 pm.delay was of 4 mins but Ola charged me for 24 mins.Spoken to customer care three times till now(Abdul, Shahrukh and Saumya) all three agreed the extra charged and saying money will be credited to my ola account within 24 hours, but no such refund is there in my account. wrote three emails no one has answered them. Trips detail are this :CRN87072162

I had taken a cab on May 29, 2015. My balance in Ola money was Rs. 119 at the time of booking. I had recharged Rs. 500 after I was picked up, the recharge was delayed for some reason and did not reflect in the Ola balance. My ride was complete and the total bill came up to 431, the app showed that I had to pay Rs. 312 after deducting that 119 (my old balance). I assumed that the new recharge didn’t get updated and paid the driver 315. Later...

i had booked ola car for airport drop and total amount billed was Rs:679.00. This car was booked for our guest, but surprisingly same amount was collected in cash and also deducted from my account money. When i contacted driver he said sir today(Saturday)amount will be credit to my account as he is aware of this incident. I have given Mails to [protected]@olacabs.com but after repeated mails no response.

i had never seen such type of poor service of customer care of any company. i written a mail to ola cab customer support regarding unjustified bill of cabs, normally 8 Kms charge comes 90rs to 95rs but ola cabs charged 150/-.i didnt received any response when i requested to ola cabs to provide that bill while i send the mail several times. i am completely unsatisfied from there services.

I had made a booking for a Ola Cab Mini on 31st May 2015 for 05:00 Hours on 1st June 2015. The same was confirmed immediately via SMS. When the cab did not report on 1st Morning nor any SMS on the driver details, I called up their call centre to be told that the same has been cancelled due to non availability of cabs. On persisting, they confirmed me a sedan as an alternate arrangement. The sedan also did not arrive and neither the driver responded to my repeated calls. Mu train was at 06:00 and at 05:15 could not even get an auto. Finally, I had to ask people for Lift and switch 3 vehicles before I reached the station, just in time to catch the train. I need a clear action that will deter these people from being irresponsible and putting customers to tension and hardship.

Kindly do something about this issue or else i'm gonna fir against this driver You've got a free upgrade! CRN[protected] Driver MD ALI ([protected]), White Maruti swift dzire WB 25 F 5963 will pick you up @ 2Jun, 12:00 PM. Say Ola to being special! This driver spoke with me my brother so rudely And he hit me Do something today only or else i'm gonna lodge an FIR

i booked cab from new ashok nagar to katwariya sarai from my email [protected]@gmail.com and the estimated cost of my ride was 300 to 400 but when my ride came and i told him to take from shortest path he said all paths are of equal length. When we reached at destination he told me the cost ride is 600 i was completely shocked but i cant do anything in it. My first ride was also from ola cab but it was good, so thought of booking by ola again but after this event sorry OLA...

I had my wife book a ola a cab to drop my parents off of at the yeshwanthpur railways station on 26th May 2015. My wife recharged the ola money account so that my parents don't have to pay. (Trip Details:driver Kantha raju S C ([protected]) for CRN85849175. Red Ford fiesta KA 01 AA 8907) At the railways station the driver demands money from my parents telling them that ola money did not work. He collects money from them and does not give them a bill. Ola conveniently deducts the same amount from ola money account (Rs 396). I ended up paying twice for the same trip. I called their help line[protected] on the same day. They spoke to the driver and assured me that the money will be returned in 48 hrs. When the refund did not happen, I called them back on 29th may 2015. This time the help center guy pretended to raise a complaint (complaint number:2304854). You do not get an sms to indicate that a complaint has been raised, which essentially means that it's probably not. My advice ola money is bogus and does work well. Do not use ola money, or you will suffer the same fate. I wonder how long ola will keep cheating people

sir, I had booked ola taxi around 1430 on 29 may and my booking was confirmed with no. 86722724. At 2020 they informed me that my booking has been upgraded. I had a conversation with the driver at the same time and he told me that he will not come to pick me. A message came from their side that they are unable to pick me. Because of this I had missed my train form ernakulam to nizamudin.

We booked a ola cab CRN 87102886 on 30 may at 7 pm from Chennai sipcot IT park, driver was Shankar ([protected]), please give some basic ideas to your drivers of how to talk to customers, a lady was traveling with me, and this guy was behaving worse, we are not supposed to know the way that's why we take cab, please take immediate action against him