Ola Cabs / ANI Technologies Complaints & Reviews

I made a booking with OLA cabs via their customer care on 26th April at 12:45 PM for my journey on 27th April 04:00 AM from Kilpauk to Chennai Airport. I received the confirmation SMS from OLA immediately with CRN78195050. I called them in person on the same day at 22:00PM & confirmed my booking for the next morning. I again called them on 27th early morning 03:00AM & asked them to send driver's number & they too had sent it...

I have been using ola cabs almost daily for the past 2 weeks, and just today had a look at the break up of the invoice emailed to me. 1) I have been paying for toll in cash at the sea link, however the driver has been charging me 60 rupees additionally on my bill. 2) There seem to be some exorbitant waiting times mentioned on the bill, which are not all true. Today for instance, the cab driver was 10 minutes late because he went to...

I registered with ola cab with my email id and credited the account with 2000 Rs but did not add my mobile number. So while booking, the site asked for mobile number but could not add because some stupid error was displaying that this number is already registered. When I see my ola profile, there is no phone number attached. I called them, mailed them. They are neither responding nor resolving this issue. It happened 2 months back and I am...

Dear Sir ! My wife called up Ola Cab Mangalore at evening 09 May for a drop from coast guard officers mess to sridevi engineering collage. they told that there is no advance booking and directed to call at 0615 hrs on 10 may. when she called up at 0610 hrs on 10 may they told that vehicle cannot be provided. I, called up ola cab at 0552 hrs on 10 may for the same requirement. The operator(male) told me that there is no advance booking and...

I was charged Rs1 for entire ride time. Why I am pissed off is that 1) On app it is mentioned that "Ride time charges - Traffic wait is chargeable - Rs1/minute" but It was not mentioned that it is for entire duration 2) I am already paying per km charges for using your cab then why do you charge me additional "Ride Time" charges? Just to sit in cab? Do you really expect me to book a cab and then not ride in it?...

As discussed with one of your customer support executives, I was told that 50% amount of this invoice will be refunded back to my Ola money. This was happened due to the poor cab provided which require maintenance, cab driver was abusing in front of the lady passenger on top of it taxi was booked under my name and driver already picked one passenger other than us which was a stranger, when I complaint he de-boarded that stranger on mid...

Dear Sir, Complaint against OLA is given below: For above booking ID I was informed over sms that I got a free upgrade and vehicle TN10 T1678 will pick me up.The driver called and reached my residence.In the mean time I had a call from another driver TN02 AF3110 and asked where he should come. I told him already a vehicle has come. Then I get a sms that you regret that the booking is cancelled and you first car was also missing...

I booked the Match day ride on 10 May 2015 for the IPL Match#46 through OLA cab App. I got the confirmation msg and the driver details as well, but when I called the driver, I just couldn't believe the reply from him. The reply was like this way; " The same ticket is booked by 6 different users and I am not sure to whom should I give it as there is no confirmation from the OLA team to me." And later when I called him I got the reply; " I...

Morning 9-May-2015 took a ola cab from railway station to vidyrarnyapura. Since I was with my parents and there was luggages with one big suitcase I asked the driver to come to the place where we were standing. After much altercation driver came to the place where w were standing and started shouting and yelling at me that I wasting his time and energy just calling him repeatedly. Altercation went on for 10 minutes. I was taken away by the...

Hi, Herewith I am attaching the screen shots related to fraud from OLA Cabs with respect to invoice sent by OLA as well as per the apps Ride details from my mobile is as below. Even I had the discussion with one of the customer support executive at 7.14 am (May 6, 2015) for 12 mins, she told that in her system it is showing that ride time is showing as 18 mins. Also she told that it has been charged as Sudan vehicle charges. However...

Respected Sir, I would like to draw your attention to my booking made at 8:47p. from my Ola App, it was confirmed CRN 81321909, Driver Name- HINDU SINGH (Phone Number [protected]) and Car Number RJ 19 TA 6418 who arrived outside my theatre from where he was supposed to pick me up and drop me to my destination - National Law University located in Mandore which is on the outskirts of Jodhpur 17-18 kilometres from my pick up. This particular...

I hve snd a mail to ola cab Regardng inconvenience experiences by me during bukng n cancellation n final ride Bt no response from ola cab Followng are details I hve send details of all bukd ride 1) Booked at 9.44pm frm ramganj CRN 80572584 cancelled 2) Booked at 9.53pm frm ranganj CRN NO.80574368 Cancelled 3) Booked at 10.07pm frm ramganj CRN 80576117 Nw ths cab has shwn tht it has compltd the journey...

I used ola cab from vile parle to warden road in night. i start from vileparle around 9.30 pm for warden road. i went there from bandra worli sea link and i told him to add him in the bill which he said yes.When i reached my destination the total was 385 which included sea link toll and i paid him.But he asked him the extra 60 rs which i paid, i asked him why 60 he said i didnt add in the bill. the bill came later when i reached home and...

Hello, I booked a Sedan with booking id CRN : 81046657. The trip was automatically cancelled by the driver at the last moment due to which I missed my train . I tried calling the custome care no but they did not responded . This is the worst thing that could have happened to me on the day. I want to ask what ur company could do for me....

Dear Sir.. I am Booked the Our Cab on 30th April and journey date on 1st May morning 3.o clock.. cab came on 20 mins late.. its also ok.. but driver is sleeped driving and do to accident .. yr cabs details is TN 40 E 0662 i will go familY funtion.. so i am very upset ola service.. today only i returns in coimbatore.. mr.Raj [protected]...

I booked Ola cab 23rd April for airport on 24th April morning @ 4.00Am CRN[protected] when i was call before 15 minutes in costumer support no. 33553355 he give me no. of driver number [protected] then After I called to Car Driver . he was asking I was cancelled your booking because i am at bapunagar 23 km from you. so cant possible. then after i was call again to 33553355 that time officer asking me we cant have cab "aap dusra kucha...

On 5/5/15 I booked cab in OLA cabs at 7.45 and got confirmation sms from OLA about driver number n name my CRN: 80530434 driver name kannan.u n his no: [protected] we travels from TTK road to guindy Allundar, the cab drivery came at pickup point n v boarded the cab but unfortunately the driver has stop the meter device and said us to call customer care no. So v call immediately [protected] n told the suitation they said u travel madam v get...

We had not booked any cab this afternoon @ 2:02 P.M. but we are getting multiple calls and messages that we had booked a cab from M.G. Road, which is very disturbing & irritating us. please do look into it and i hope this does'nt happen again....

I booked cab today for pickup time of 9:15am to drop my wife and 8 year old daughter at guduvancherry which is 30 kms away from my location. First of all AC didn't switched on and compuled my wife to getdown at Vandalur the location is 10kms before the actual destination. My wife Mrs. Induja refused to get down and finally the driver is so adamant and dropped at guduvancherry 2 kms before destination. With all their lugagge and my daughter,...

The worst mannerism towards us wen we asked to drive the vehicle in traffic less route...he stopped and asked to get down us on the road... Please appoint the drivers who knows the route and trained them how to speak and behave towards the passengers... DRIVER'S details. GUNASEELAN G...Vehicle no. TN 22 CV 4885 TIME: 6.45pm DATE: 05.05.2015...