Ola Cabs / ANI Technologies Complaints & Reviews

I had booked a cab on 11:08 pm 20th May 2015 near to pick us up at Orion Mall, Bangalore. The driver was drunk and even asked if we wanted to drive ourselves. Since it was late we had no other choice but to pray and hope we reached safely. Driver details: Manjunatha G, [protected], Silver Toyota Innova, KA13B3276, CRN84414615...

I am writing on behalf of my relativies Mr. Munaf Kadar. We have already complained on your customer care for the travel today for Booking ID: 84442201 and provided details to “IQBAL”. We had worst experience with OLA Cab Service and their saftey. Instead of immediate action againest the driver, we need to pay unneccessary more more. Here is the brief details in mail. We booked the OLA cab from “tirumala theater agara” to...

Hi, This is inform Ola Cab service that today I had money cum time loss because of wrong communication fro customer service executives. I had booked a cab - Booking No - CRN84272415.After entering cab at 1.45, I have been trying to recharge Ola cab through App which was not working.Since I had not taken my wallet, after reaching around midway I called Ola customer care, in which guy informed me there was some problems with server and assured...

Hi, I had Booked a Cab to pick from Waluj - BajajNagar at 18:40 for 19:40 pick up time. I got a confirmation message that the booking is confirmed, also I received the Drivers details & re-confirmation at 19:20 further I received a message at 19:22 that my Cab will be late for 10 min. and Now at 19:42, I received a call from customer care that my Cab is been canceled because they do not have a Cab available. Seriously ?? This could have been...

Dear Sir, OLA Cab service is deteriorating day by day and if care is not taken you would loose substantial market share in near future. On Sunday 17/5/2015, I had booked OLA Cab to report me at 11.30am in New Delhi Railway Station with confirmed CRN[protected] and Driver's Name Susheel Kumar Mob:[protected]. But the taxi did not report me even at 12.05 Hrs and I have to wait in sun for about 40 minutes in New Delhi Railway Station. I had made...

Dear Sir, Your service is deteriorating day by day and if care is not taken you would loose substantial market share in near future. On Sunday 17/5/2015, I had booked OLA Cab to report me at 11.30am in New Delhi Railway Station with confirmed CRN[protected] and Driver's Name Susheel Kumar Mob:[protected]. But the taxi did not report me even at 12.05 Hrs and I have to wait in sun for about 40 minutes in New Delhi Railway Station. I had made...

On 11th May 2015 I hired a Ola Cab for pick up from Vajrahalli Main Road near RVCA College and drop at Majestic Railway Station. The distance covered as per Ola cab driver 18 Kms and charged me Rs 470.00 inclusive of Rs 50.00 peak hour charges. I have used the service of Ola cab many times to the same drop point earlier, I was charged only below Rs.200.00 As I was almost late for the train I had no time to speak to the driver and clarify...

I am from Bangalore and I had booked a cab for my mother and aunt (both senior citizens) using the OLA mobile app (in my husband's user name VIVEK TWISTER). The pick up point was my home on BG Road (SJR Luxuria appartments) & had to be dropped off at the City Railway Station on 18th May 2015. The pick up time selected was 3pm and the trains - Shatabdi Express (Mysore to Chennai) scheduled departure was 4.25pm. The CRN number of my booking...

When ever I try to book a cab on the Ola app it says the server is busy or either the server cannot be reached and when I call the callcenter to book a cab they say they are pre booked for the rest of the day and we have to book only from the app . when i inform them about the app not working they say I should send a mail to their support team . Iv srnt 3 mails so far with screen shots of the problem I face and still havent heared from them...

Hello Team, I used an ola auto in chennai yesterday and the driver name was siva kumar and auto no was Tn 22 cc 0804.me and my cousin boarded the auto.since we were new to the city we were unable to locate the place where the driver asked us to come for boarding the auto.For that he insulted us and even went to the extend of calling us . I never expected such a behaviour from your staff. I hope you will consider this seriously and take...

My cab is attached with ola and this guy called me up to extend the offer for the last week to start on date tuesday/thurday or fridday. When I called up for follow to him, he was very unprofessional, rude and were not ready to disclose his PI and disconnected the line. He does not deserve to be on the position he is, this is not the way business should be running with Ola. He should be trained or should be moved to different back end...

I booked cab to reach at Railway station to pickup my train on Saturday 16/5/2015 at sharp 10:30. first i recived confirmation message from ola team " Driver dipakumart ... with CRN83039233 will pick up you @10:30 pm 16May at 9:56 pm again get message from pla tea, for ride is cancel by there ola team whiteout explain in detail. they will confirm again new driver at CRN83397384 with driver JANAK PATEl, and again cancel by ola cab team at...

I booked an Ola mini cab for traveling a distance of 10.53 Km and according to Ola, I am supposed to pay Rs. 80.00 for the first 4 Km an then Rs.10.00 for ever kilometre after. Considering these charges including the tax I am supposed to pay for the above mentioned distance an approximate of Rs.150.00 In this case for the first time, I have been charged Rs. 34.00 extra in the form of ride time charges. Which is calculate at Rs. 1.00 for...

At 15/05/2015 i booked a OlA cab [CRN83070938 White Tata indigo WB 04 G 2736] from kolkata Apollo Hospital. Previously i am using their service from chennai from february 2015. I am 100% satisfied with their services. All the previous cab i used only for my brother who is a liver transplant patient & each n every time i used to say before starting that please took time but drive carefully & each n every time driver cooperate with us more...

I raised a concern with regards to my travel last week. Reminders after reminders yet no reply from the support team. Is this the way you treat your customers?? And this isn't the first time, last month I had an issue with this cab services and they resolved it in 24 hours. And I was my fault to trust someone the second time. Deepthi K...

Dear Team Very Good Morning I have booked the cab on 17/05/2015 morning at 9 AM. The driver came late and the car seat was shabby. When I asked the driver he said this is what can be done and started abusing me in front of my house. He was ruthless and challenged me to complain to any level. He used ruthless words and my family was embarrassed. This has lead to me in mental agony and deeply stressed, Confirmed CRN 83378660 for your...

I have booked ola cab on[protected]ref no.[protected]cab no.javed shaikh-mh 12 kn 3485) Cab was expected to reach at my place 19.27..but at 19.25 driver switch of the phone and customer care opolizes on this incidence.i have to catch train at 20.40 and at final time ola denied to give service...customer care person ask me to waith form mre 20 minuts more where as i have to rush railway station before 20.20pm... I must say a worst commitment...the...

i ordered a cab from pune on 16/05/2015 from my mobile phone, but the agent who picked my call said he will not book any cabs for me as the quota was full for mobile bookings and I need to use my apps to book it. when i went to book one with the help of the app, the app also did not work....

I had booked a cab for my parents as they had to reach bus stand by 2240 hrs.but the stupid cab driver didn't come till 2235 hrs, when i called him he irresponsibly said that the tyre of his cab is punctured and he will be only be coming after it is fixed...i called at customer support, they offered to send me a new cab in 15 mins, however the departure time of BUS was only after 10 mins...with no options left i hired a local rikshaw and...

the drivers won't even pick up the call. Look I have my grandparents who are in need of cab, how dare the drivers don't answer the call when the aged people call? Huh? And when we say the drop point those can't come they say book another driver and in last minute when we are in hurry how are we supposed to cancel ride and book another driver? Please look into it. You cant have degenerated drivers in your company....