Ola Cabs / ANI Technologies Complaints & Reviews

I had booked a cab for my parents as they had to reach bus stand by 2240 hrs.but the stupid cab driver didn't come till 2235 hrs, when i called him he irresponsibly said that the tyre of his cab is punctured and he will be only be coming after it is fixed...i called at customer support, they offered to send me a new cab in 15 mins, however the departure time of BUS was only after 10 mins...with no options left i hired a local rikshaw and...

the drivers won't even pick up the call. Look I have my grandparents who are in need of cab, how dare the drivers don't answer the call when the aged people call? Huh? And when we say the drop point those can't come they say book another driver and in last minute when we are in hurry how are we supposed to cancel ride and book another driver? Please look into it. You cant have degenerated drivers in your company....

Hello, This is to bring to your notice the situation happened when I traveled by the Ola cab on last Thursday in Bangalore. I booked a Ola cab for traveling from pick up point (Bageecha, 42/3, Airport to Whitefield Road, Marathahalli, Bengaluru, Karnataka) to my home (PURVA PARK APARTMENTS, Jeevanhalli, Cox Town, Bengaluru, Karnataka). The booking CRN is 82857538. When I got into the Cab, I asked the driver to start the meter. However,...

This is Barry Thomas from kolkata and I had booked a cab on the night of 12th May 2015...I booked an OLA CAB to pick me up from new Alipore kolkata. The driver SANJIT KUMAR VERMA driving a White Maruti Swift Dzire WB 11 C 5876 refused to pick me up after calling me up and saying that he will not come. My CRN82364906...I was later on given another cab after I yelled at customer service. I want a complaint registered against this driver as...

With reference to the captioned subject i would like to inform you that my few rides with #OLA were never been fruitful as per my wish, Herewith mentioned below few references codes 1) CRN81117306 2) KRN12935763 3) KRN 13139825 4) KRN13185261 I would like to explain in detail the hazel stories that took place recently 1) CRN81117306 : I had book this ride on 8th May (FRIDAY), 2015 @5.00AM & I got an instant confirmation...

This is Akhil(Mob:[protected]) writing from Bangalore. This is to inform you that last day(16th May) I had a very terrible experience with one of your OLA cab drivers . The driver was very rude, he was rude enough to abuse my female colleagues . The incident took place 9.18 p.m yesterday 15/5/2015. When we four o[censored]s thought to hire an OLA cab . Since female colleagues in my team was from Karnataka they talked the OLA cab driver for specifying...

I booked a Ola cab on 10th april early morning. A message was recieved to me as follows: Say Ola to your driver MANJEET ([protected]) for CRN81669831. White Santro HR 69 A 4282 to pick you up @ 5:37 AM, 10May. A different car came to pck me up I got a call from number stating that white color accent(sedan car..i dont remember which car exactly) is waiting at some location. I sat just only bcoz he was waiting for guy named Nishant(me). I...

I Kishor Jashnani giving complaint for Ola cab service. My today's Ola cabs invoice No. CRN82810979 Dt. 15/5/15, Pick up time 9:05 am driver did not reach on time. He did not have the mobile number, Pick up details, He shouted on me that, " he was not come for pick up." This service we got from Ola....

I book cab on may 04th & 14th. we travel local route only but OLA charge rs. 30 for toll charges, but there is no toll. we travel local city i already complaint this issue but no body take response for this. and also this is second time they make rs 30 toll charges. here i attach my both CRN numbers CRN 82707248 & CRN 80147733 both time i not getting my refund. single Paise also money know....

Ola cabs are the worst and irresponsible cab services I have ever used . MY CRN Number is[protected]. I had booked Ola Cabs for 30th April(mid night 11:30 pm). That day was auto strike in Banaglore .I had booked the cab one day prior and asked repeatedly if they are working incase the are supporting the strike. and they said we are working and cabs will be available on time . By 11 pm i called them up to ask about driver details .they...

Hi, I had a very bad experience from Ola cab service on last Monday, 11/05/2015. I have booked a cab for traveling from Singasandra to ITPL, bangalore. I have received confirmation SMS, even i called the driver for explaining the route. Finally he has come to the building, he had some confusion about the building. We had a conversation and I asked him to wait for 5 minutes, so that I can go and take my stuff. Later once I returned,...

I have booked cab, though i didnt informed or got pop up saying "extra charges per minute" They charged extra 60 Rs apart from tariff. Then i called customer care, here is a SUPPORT TEAM DID call 1 = talked for 12 mins, put on hold for 6 mins & they cut the call call 2 = talked for 15 mins put the call on hold & cut the call call 3 = 10 mins, CUT the call call 4 = Talked for 30 mins & said loded complaint on...

Hello Team, I am writing this email from Utter frustration and pain.Yesterday I booked the CAB with CRN81711584 by calling customer care. I made very clear that I want the CAB on time as I had an early flight to catch. The CAB was supposed to come at 1:45 PM. One of the driver assigned, called me and told me that He is on M.G road and he just can't come to pick me up. He was speaking very rudely and he told me to initiate the cancel...

This driver kept his phone as unreachable and left when i was just 15mins late. However I have mentioned that I maybe late a bit. His way of talking was very bad. Please take actions. I will also give bad feedback for OLA everywhere possible if no actions are taken against this driver. I needed it on emergency basis and that driver left without giving me a call driver KALYAN JHA ([protected]) for CRN 81718819. White Maruti swift dezire WB...

I have been getting many fraudulent invoices (for fraudulent bookings) from Olacabs since first week of April 2015. In reply to my complaint, Vraj sheth, customer service executive, OLA cabs (Vraj Pratikkumar <vraj.[protected]@olacabs.com) wrote the following apology letter on April 8, 2015: "it was really shocking that you hav recieved a mail / invoice regarding the ride which you havent ever done . I myself Mr. Vraj Pratikkumar Sheth...

Hello, Myself Shivang Sood took a service from you for pick up from Faridabad to Sec 62 noida the amount charged Rs742 that includes 36 minutes of waiting charges that too was by the side of driver paper works he imposed and not ready to deduct the waiting charges which was because of him, he forcefully imposed the amount. The details of bill as CRN82220915 Vehicle No.-38 S 9244 Driver Name:Sonu...

Hi there, I introduce myself as Neha Gupta. My contact number is [protected]. I had booked an OLA cab today. The booking number was CRN82197782. The driver's name was Abdhesh Kumar (ph: [protected]) and he was driving a white Tata Indica with the registration number UP16 BT 9299. The pickup time was 8:45 am and the pickup location was Ramprastha Greens, Vaishali. We were told by the driver that the cab will reach us in 15 minutes. However,...

Hi, I have made the a booking and following are details :driver INDRA BHAN SINGH ([protected]) for CRN 82029784. White Wagonr HR 38 T 1328 to pick you up @ 5:30 AM, 12May. Driver called me up at 4:45 am and confirmed the address. But after that driver stopped picking my call and not arrived at my destination . I have called on OLA customer care no., their executive put my call on hold for 10 min and disconnected my call without giving any...

I had booked a cab on April 11th, 2015, prior a day for April 12th, 2015 at 6 PM from Wonderla Amusement Park, and went there with my two more female friends. This is verysad to tell you that there was no prior initimation from Ola team that they do not provide service to that area and left us alone and helpless there so far from the city that too knowing the fact that the booking was done by a female and it was very obvious by the name....

Reference your INVOICE NO.[protected] May, 2015. Following discrepancies noticed : 01. The Cab reported at 01.20 pm, not 01.01 pm 02. The driver took a little longer route, giving reason of traffic. While booking on phone, we were informed that the driver will take us in whatever route we prefer. 03. Ride time charge is unfair, please explain ?? 04. The change in base rate was not informed. 05. When the demand is high, you must...